The document summarizes presentations from the EULAR 2012 conference on various topics related to osteoarthritis (OA) care. It describes organizational models for OA clinics, best practices for OA management including the NICE guidelines, a nurse-led OA clinic, and a stepped care approach. It also discusses motivational interviewing to increase physical activity, education for providers on self-regulation programs, and promoting physical activity through mass media campaigns. Clinical outcomes of nurse-led rheumatoid arthritis care and multidisciplinary education programs for rheumatoid arthritis patients are presented.