The document profiles several heroes who lost their lives on September 11th and in the aftermath, including Clark who urged hundreds to evacuate the South Tower, Avery who coordinated relief efforts at Ground Zero, and Burnett who called his wife from Flight 93 to pledge that they would "do something". It also includes excerpts from poems about heroes and sacrifice, including from Beowulf about a hero embarking on the seas with a hoard of treasures, and a quote from John Donne about how the death of any person diminishes us all.