Help your colleagues process strong emotions
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The workplace can be an unforgiving space on many levels. Strong emotions can surface unexpectedly - after a team meeting, reading through an insensitive mail or the utterance of a brash comment; your surrounding environments be damned. Here's how you as a Team Lead can turn this around and help your direct reports navigate this tricky landscape of strong emotions at the workplace before it causes further damage.
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Help your colleagues process strong emotions
- 2. As a colleague, it's easier to stay away from co-workers who exhibit strong emotions at work. 02
- 3. As a Team Lead you will need to help them process these strong emotional responses. 03
- 4. Challenges with a project | Politics at the workplace | Feedback that’s unfair or unsolicited 04 POSSIBLE ISSUES
- 6. Sit with them and hear them out 06
- 7. Calm them down (empathize, don’t sympathize) 07
- 8. Help them slow down and process the situation rationally 08
- 10. Redirect them away from rash and often damning responses 10
- 11. Help them identify their emotional triggers 11
- 13. 13
Editor's Notes
- Strong emotions can weaken your employees Help your employees process strong emotions
- Self involvement is great to focus at work, but it can make us less empathetic at the workplace. Pay attention to your colleagues and your teammates. This is even more important if you are a Team Lead. Surprisingly even immediate Team Leads play it safe by ignoring the nuances at play with regards to their subordinates.
- Practice patience. It will not be easy for them to explain what they are going through on account of what they are going through. Just because you are listening, doesn’t mean you understand. Again, be patient. Do not condescend. Remember, you do not know better. Even if you do, prepare your response carefully.
- - Even if this is a sitation that