Heather Prager is an experienced vehicle remarketing manager with a history of managing third-party remarketing vendors. She has excellent problem-solving and negotiation skills and experience developing remarketing policies and procedures. Prager previously worked as a vehicle remarketing representative at Capital One Auto Finance for 17 years where she assigned vehicles to auctions, priced vehicles, and prepared title documents. Notable achievements include developing a process for abandoned collateral that has generated $3 million in revenue and saving the company $1.8 million through renegotiating vendor contracts.
North Carolin Industrial Sales Rep - Experience selling capital equipment in ...gtr1227
Top performing sales professional with multiple years of proven excellence operating within a technical and complex, business to business Industrial sales environment selling capital equipment across a wide spectrum of industries. Demonstrated ability to act as a client advocate while making favorable business decisions for the company. Unique skill set for solution based selling in both long and short term sales cycles through the use of consultative and transactional sales techniques. Verifiable achievements in exceeding and meeting quotas and deadlines. Experienced in Territory Management and Planning, Integration Analysis, New Business Development, Key Account Management/Retention and Post-Sale Process Management and Training.
North Carolin Industrial Sales Rep - Experience selling capital equipment in ...
Heather Resume 2015
1. Heather Prager
203 N Summit, Red Oak, TX 75154
(214) 202-9408 cell ♦
Executive Summary:
Experienced Service professional; comfortable in interacting with all levels of the organization and vendor
community; excellent problem solving and negotiating skills with the ability to make decisions independently and
quickly with minimal supervision; proficient in prioritizing and completing tasks in a timely manner, flexible to multi-
task when necessary; a team player who is attentive to detail and able to work in a fast paced environment. In my
role I have cultivated and maintained strong relationships with my vendors and internal customers. I consider
myself to have an excellent reputation in the auto auction industry as a whole.
Professional History:
Skopos Financial, LLC – 500 E John Carpenter Frwy #300, Irving TX 75062
Vehicle Remarketing Manager (April 2015 to present)
My current role entails management of a third party remarketing vendor, my duties consist of, but are not limited
to the following:
Enforcement of auction policy and NAAA Standards via third party vendor
Development/Implementation of Remarketing policies and procedures
Monitor and resolve aged inventory
Attend Local Auctions
Partner with internal and external customers to maintain workflow
Capital One Auto Finance – 7933 Preston Rd, Plano, TX 75024
Vehicle Remarketing Representative (January 1998 to April 2015)
Provide administrative support to the Vehicle Remarketing Internal and External Groups. In this role, I serve as team
lead and subject matter expert for the Internal Auction Group. My duties consist of, but are not limited to, the following:
• Assign vehicles to auction based on location
• Price vehicles based on overall condition, utilizing Black Book and Manheim Market Report
• Prepare and send titles and affidavits, in advance of auction
• Review and Approve Salvage Repossessions based on level of damage and fees owed
• Partner with internal customers (Bankruptcy, Impounds, and Reinstatements) to maintain work flow,
reduce errors and prevent oversights.
• Monitor and resolve aged inventory
• Manage escalated auction issues
• Attend Local and Out of State auctions
o Monitor Costs
o Ensure collateral is placed in appropriate certified program
2. o Make sure all charges are approved and correct
o Sell collateral
o Verify that auction proceeds are correct
Notable:
• Developed, from the ground up, interdepartmental process to secure collateral that was deemed a total
loss and subsequently abandoned.
• Approached management and Senior management for approval
• Partnered with Insurance Auto Auctions, a new vendor at that time
• Created a calculator by which collateral is judged
• Created and continue to maintain a tracker of past and current inventory
To date, this project has netted 3MM dollars in revenue.
• During the integration of a newly acquired aquisition, I was required to travel out of state on multiple
occasions, to train and acclimate new associates into the Vehicle Remarketing Department and into the
company culture. Remarketing was handled as a bi-coastal entity. My responsibility was training,
resource management and effective use of all systems. I served as the go-to person and team lead in
both sites.
• Recently, I was involved in the renegotiation of all contracts with our auctions vendors. This project
resulted in a savings to the company of 1.8MM annually.
Systems:
• Auto IMS
• Microsoft Office Products
• Insurance Auto Auction – CSA
• Shaw
References available upon request.