Heather Patchell is an experienced consultant specializing in job analysis, test development and validation, disparate impact analysis, and statistical analysis. She has developed tests and conducted validation studies for numerous employers. Patchell is also the Executive Director of Biddle Consulting Group's Institute for Workforce Development and Managing Editor of EEO Insight. She has conducted many presentations and training sessions on topics related to employment testing and EEO compliance.

1. Biddle Consulting Group, Inc.
193 Blue Ravine Road, Suite 270, Folsom, CA 95630
(916) 294-4250 x 155 Fax: (916) 294-4255
____________________________________________________________________________
Heather J. Patchell, MA
Consultant II
• Experienced consultant in the Human Resources and EEO/AA field, specializing
in the areas of:
o Job Analysis & Selection Plan Development
o Test Development/Validation
o Disparate Impact Theory & Analysis
o Statistical Analyses/Research Methodology
• Executive Director, Biddle Consulting Group’s Institute for Workforce
Development, www.bcginstitute.org
• Managing Editor, EEO Insight
Job Analysis & Selection Plan Development
Completed job analysis projects for numerous clients and a variety of positions.
Responsible for working with subject-matter experts in identifying duties, knowledge,
skills, abilities, physical and other characteristics, and numerous link-up studies
between job analyses and various tests. Completed several online training seminars on
job analysis for private and public employers. Current product manager over the
automated job analysis data-collection process (AutoGOJA®).
Completed multiple selection plan projects, including the professional and legal
aspects of designing, implementing, and reviewing selection plan components. Test
plans have included various forms and types of tests and validation methodologies.
Test Development/Validation
Developed numerous personnel tests used by multiple public and private
employers in the U.S. Completed content and/or criterion-related validation studies for
numerous employers. Responsible for cutoff and standard setting for practices,
procedures, and tests. Developed selection tests for large corporations that process
over 150,000 applicants per year. All test development projects have employed content
or criterion-related validation methodologies.
Written Tests

2. Responsible for creating, reviewing, and revising thousands of test items for
multiple-choice knowledge, skill, and ability tests. Areas of test development include:
management, legal, industrial, transportation, healthcare, and service verticals.
Other Tests
Developed various other work sample tests, physical ability assessments,
structured interviews, communication ability tests, various personality-based
assessments, and situational judgment tests. Some of these tests are being
administered to thousands of applicants yearly.
Disparate Impact Theory & Analysis
Completed disparate impact analyses for numerous clients using various
analysis models including one sample/two sample tests, rates and pools analysis using
both statistical and practical significance tests for significance, and other types of
statistical tests. Created and led online training seminars on disparate impact analysis
for private and public employers.
Completed numerous statistical and empirical investigations and audits
regarding workforce utilization, availability analyses, and adverse impact analyses
related to workforce comparisons to availability and the impact of various practices,
procedures, and tests in hiring, promotion, or terminations.
Statistical Analyses/Research Methodology
Applied numerous parametric and non-parametric statistical techniques to
various HR and EEO projects including: disparate impact, test development, test
validation, compensation analysis, promotion analyses, termination analyses,
utilization analyses, and other related areas.
Taught several lab courses to undergraduate students on various statistical
techniques including: research design, data collection strategies, descriptive statistics,
t-tests, Chi-square, ANOVA, MANOVA, principal component analysis, factor analysis,
and multiple regression.
Educational Background
M.A. Social Psychology: California State University, Sacramento.
B.A. Psychology: California State University, Stanislaus.
Membership/Appointments/Certifications

3. Member of International Personnel Assessment Council (IPAC)
Member of the Society for Industrial and Organizational Psychologists (SIOP)
Member of Personnel Testing Council of Northern California (PTC/NC)
-2010/2012 Board Member: Sacramento Region, 2009/2010 Vice President:
Sacramento Region
Member of Psi Chi: The International Honor Society In Psychology
Member of Phi Kappa Phi: The International Collegiate Honor Society
Professional Training and Presentations
Completed numerous presentations to thousands of participants of various
types, including: private and public employers and state government agencies.
Presentation topics have included EEO Compliance, job analysis, test development and
validation, and various human resource initiatives. Below is a partial list of current
presentations.
Kuthy, J.E, and Patchell H.J. (2015). Setting Cut-off Scores. Presented at BCG Institute
for Workforce Development (www.BCGinstitute.org) online webinar.
Kuthy, J.E. and Patchell, H.J. (2015). The Test is Valid because I say it’s Valid, and Other
Ways to Lose in Court. Presented at the International Personnel Assessment
Council Annual Conference; Atlanta, GA.
Kuthy, J.E. and Patchell, H.J. (2015). Testing Using Hands-On Simulations. Presented at
BCG Institute for Workforce Development (www.BCGinstitute.org) online
webinar.
Kuthy, J.E., and Patchell, H.J. (2015). Reliability: The Foundation Upon Which Validity is
Built. Presented at BCG Institute for Workforce Development
(www.BCGinstitute.org) online webinar.
Biddle, D., Patchell, H., Dunleavy, E., Tonowski, R., and Speer, M. (2014). The Lifecycle
of a Test. Presented at the National Industry Liaison Group Annual Conference;
Washington, D.C.
Kuthy, J.E., and Patchell, H.J. (2014). Developing Defensible Basic Qualifications: Good
Intentions are Not Enough. Presented at the International Personnel Assessment
Council Annual Conference; Denver, CO.
Kuthy, J.E., and Patchell, H.J. (2014). Too Good to Work Here? Considering Job Applicants
Who Appear to be Overqualified. Presented at a BCG Institute for Workforce
Development (www.bcginstitute.org) online webinar.

4. Kuthy, J.E., and Patchell, H.J. (2014). Developing Defensible Basic Qualifications: Good
Intentions are Not Enough. Presented at the American Association of Affirmative
Action Annual Conference; Nashville, TN.
Patchell, H.J. (2014). I Get That All the Time! Useful Questions and Answers about Testing
and Validation. Presented at a BCG Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2014). Developing Defensible Basic Qualifications: Good
Intentions are Not Enough. Presented at the Texas Higher Education Human
Resources Association bi-annual conference; Houston, TX.
Kuthy, J.E., and Patchell, H.J. (2014). Selection and Hiring Practices. Day long training
at the Washington State APCO Conference; Seattle, Washington.
Christophe, K., and Patchell, H.J. (2014). Becoming and Inclusive Organization: Diversity
and Inclusion. Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2014). Developing and Using Valid Employment
Interviews: The Greatest Tool you can Mess Up. Presented at a BCGI Institute for
Workforce Development (www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2013). Developing and Using Multiple-Choice Test Items.
Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2013). Developing and Using a Valid Work-Sample
Physical Ability Test Using Content Validation. Presented at a BCGI Institute for
Workforce Development (www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2013). Developing and Analyzing your Training, Education,
and Experience Requirements. Presented at a BCGI Institute for Workforce
Development (www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2013). Basic Qualifications and Their Role in Compliance.
Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Kuthy, J.E., and Patchell, H.J. (2012). Essential Functions. Presented at the International
Personnel Assessment Conference.

5. Patchell, H.J. (2012). Test Validation 101. Presented at the National Industry Liaison
Group Annual Conference.
Patchell, H.J. (2012). Content Validation. Presented at a BCGI Institute for Workforce
Development (www.bcginstitute.org) online webinar.
Kuthy, J. E., Patchell, H.J. (2012). Physical Ability Testing. Presented at a BCGI Institute
for Workforce Development (www.bcginstitute.org) online webinar.
Nooren, P. M., Kuthy, J. E., Patchell, H. J. (2011). Getting your recruitment and selection
process up to code: An overview of best practices and potential pitfalls. Presented
at a BCGI Institute for Workforce Development (www.bcginstitute.org) online
webinar.
Nooren, P. M., Patchell, H. J., Lindholm, C., Ramos, M. (2011). What you want to know
about selection and recruiting: Ask an expert. Presented at a BCGI Institute for
Workforce Development (www.bcginstitute.org) online webinar.
Patchell, H. J. (2011). Validation 101: What are content, criterion and construct.
Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Ostmann, J. and Patchell, H. (April, 2010). Situational assessments by prophecy: The
hard science of testing soft skills. Presented at the American Organization of
Nurse Executives Annual Conference, Indianapolis, Indiana.
Patchell, H. J., Kuthy J.E., Yokoi, D. (2010). Understanding Basic Qualifications and their
role in EEO Compliance . Presented at a BCGI Institute for Workforce
Development (www.bcginstitute.org) online webinar.
Kuthy, J. E., Patchell, H. J. (2010). Performance Appraisals: Creating effective and
defensible measures of job performance. Presented at a BCGI Institute for
Workforce Development (www.bcginstitute.org) online webinar.
Patchell, H. J. (2010). Using AutoGOJA to create a legally defensible job analysis.
Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Patchell, H. J. (2010). Integrity tests: Do they work? Guest lecturer, California State
University, Sacramento, Department of Psychology, Sacramento, CA.
Patchell, H. J. (2010). Job Analysis 101. Guest lecturer, California State University,
Sacramento, Department of Psychology, Sacramento, CA.

6. Patchell, H. J., Kuthy J.E., Throckmorton, D. (2010). Basic Qualifications aren’t Desirable
Qualifications. Presented at a BCGI Institute for Workforce Development
(www.bcginstitute.org) online webinar.
Patchell, H. J. (2010). Understanding Basic Qualifications . Presented at Personnel
Testing Council of Northern California, training forum.
Patchell, H. J. (2009). Useful tools you can create with a job analysis. Concurrent session
presented for the Personnel Testing Council of Northern California,
Sacramento, CA.
Patchell, H. J.(2009). Creating a legally defensible job analysis. Presented at a BCGI
Institute for Workforce Development (www.bcginstitute.org) online webinar.
Publications
Cooper, C. and Patchell, H. (2015). Satisfying the requirement to periodically review
physical and mental job qualifications. EEO Insight, 7(1), pp 5-8.
Patchell, H. and Verdon, C. (2015). BCGi reports federal contractor statistics and
commentary on proposed equal pay report. EEO Insight, 7(1), pp 13-16.
Christophe, K., Biddle, D. Nooren, P. and Patchell, H. (2014). Making diversity work –
moving beyond compliance: An empirical review and practical approach, EEO
Insight,6(2), pp 17-24.
Patchell, H. J. (2012). Resources for creating programs to recruit and employ individuals
with disabilities and veterans. EEO Insight, 4(2), pp 19-22.
Kuthy, J. E., & Patchell, H. J. (2012, Fall). Hire for skill and attitude. The Call (The Official
Publication of NENA, the 9-1-1 Association), 5, pp 32-37.
Related Work History
California State University, Sacramento
Adjunct Faculty – Spring 2016
• Instruct Psyc 108: Organizational Behavior
Teaching Associate – Spring 2006 – Fall 2008
• Instruct in the area of psychological measurement and statistical analysis.
• Co-instruct in the areas of Social Psychology and Cognitive Psychology.

7. Biddle Consulting Group, Inc.
Consultant 2008- Present
• Organizational consulting, selection planning, test development, job analysis,
item writing, human-resource related training, and test/item reviewer. Conduct
job analyses and validate a wide variety of selection devices. Performed
statistical and database manipulation and/or analyses of data and information.
Instructed job analysis and validation seminars. Created, edited and updated
content necessary for Situational Assessments: soft skills and clinical skills
testing for registered nurses. Executive Director of BCG’s educational arm:
Biddle Consulting Group Institute for Workforce Development and Managing
Editor of EEO Insight, a refereed journal for the EEO/AA community.
California Department of Justice
Graduate Student Assistant February 2008- 2009
• Organizational consulting, selection planning, test development, job analysis,
item writing, human-resource related training, and test/item reviewer. Conduct
job analyses and validate a wide variety of selection devices. Performed
statistical and database manipulation and/or analyses of data and information.
Instructed job analysis and validation seminars. Completed several content
validation reports for various job titles.
Selected Technical Reports and Selection-Device Development
Below is a partial list of client projects. This list excludes the names of clients
and specific work projects completed under attorney-client privilege and/or
confidential clients. Report content includes the areas of job analysis, test development
and validation, and statistical analysis.
State Government
California Department of Justice - Legal Support Secretary
• Test Validation: summary and findings report for 3 classifications
• Includes conducting the job analysis, creating the test plan, and
creating the content validation report.
California Department of Justice – Bureau Chief
Test Validation: summary and findings report for 2 classifications
Includes conducting the job analysis and creating the content
validation report.
California Department of Justice – Special Agent In Charge
• Test Validation: summary and findings report for 2 classifications

8. • Includes conducting the job analysis and creating the content
validation report.
Biddle Consulting Group, Inc.
Blue Cross of Idaho- Customer Service Representative
Test Validation: summary and findings report
• Job Analysis
California Public Utilities Commission- Regulatory Analysts
Test Validation: summary and findings report for 6 classifications
• Job Analysis
• Content Validation
National Trucking Company- Truck Driver and Installer
Test Validation: summary and findings report
• Job Analysis
• Test Plan
• Physical Ability Test
• Content Validation
Aeronautical Contractor- Various Positions
Test Validation: ongoing
• Job Analysis
• Test Plan
Manpower- Various Industrial Positions
Test Validation (Project Lead):
• Job Analysis
• Test Plan
• Test Battery (eight industrial assessments)
a. Hands-on simulations
b. Work Sample Assessments
US Airways – Various Positions
Test Validation: summary and findings report for 3 positions
• Job Analysis
• Test Plan
• Content Validation
Knight Transportation- Truck Driver
Test Validation: summary and findings report
• Job Analysis

9. • Test Plan
• Physical Ability Test
• Content Validation
US Food Distributor – Various Positions
Test Validation: ongoing
• Job Analysis
• Test Plan
• Content Validation
US-based Software Company – 3 job families
Test Validation: ongoing
• Job Analysis
• Test Plan
• Content Validation
International Longshore Workers Union, Local 94/Pacific Maritime Association,
California: Foreman/Walking Boss Position (ongoing)
• Written Test Creation
• Test Administration
• Statistical Analyses for promotional process
ATI Allvac Specialty Metals Manufacturing Company, North Carolina
Ultrasonic Inspector
• Job analysis
• Content Validation
US Food Manufacturer – Advanced Machine Operator
Test Validation:
• Job Analysis
• Test Plan
• Content Validation
US Federal Positions Contractor – Recruiter
• Job Analysis
Public Sector- Multiple Entry-Level Positions
• Job Analysis
• Test Plan
• Written Test Creation
US Cable Contractor- Entry-level Position

10. • Criterion related validation
Oil Production Contractor- 10 entry-level positions
Test Validation:
• Job Analysis
• Test Plan
• Content Validation
Public Sector- Multiple Executive-Level Positions
• Job Analysis
• Technical Report
US Food Manufacturer – 13 Technical Positions
Test Validation:
• Job Analysis
• Test Plan
• Content Validation
US Airline- Multiple Positions (ongoing)
Test Validation:
• Job Analysis
• Test Plan
• Content Validation Report
US Aerospace Contractor – Multiple Positions (ongoing)
Test Validation (Project Lead):
• Job Analysis
• Test Plan
• Content Validation Report
US Food Manufacturer – Six Positions
• Test Validation
• Adverse Impact Analyses
State Public Works Department – Two Positions (ongoing)
Test Performance Banding
Test Validation:
• Job Analysis
• Test Plan
• Item-Writing for written job knowledge test
• Content Validation Report
Water District Municipality – Two Positions (ongoing)

11. Test Validation:
• Test Plan
• Content Validation Report
International Banking Institution – Two Positions
Test Validation:
• Test-item review and updates
• Content Validation Report
• Work with client training on a content validation process
Mobile County Personnel Board – Office Assistant Series (I, II, and III)
Test Validation (Project Lead):
• Job Analysis
• Test Plan
• Content Validation Report
• Work with client training on a content validation process
CRA Assessments – Clinical Research Associate (ongoing)
Test Validation (Project Lead):
• Job Analysis
• Validation Analysis
• Job Analysis Report
• Work with client training on a content validation process
Steel Production Contractor- Three welding positions
Test Validation:
• Job Analysis
• Review current work sample assessments
• Content Validation Report
Aluminum Production Contractor- One technical position
Test Validation (Project Lead):
• Focused Job Analysis
• Review and update current work sample assessment
• Content Validation Report
• Work with client training on a content validation process
International Biotechnology Manufacturer – Seven Technical Positions (ongoing)
Test Validation:
• Job Analysis
• Review and update current written testing and certification
• Content Validation
• Content Validation reports

12. • Work with client training on a content validation process
US Healthcare Provider – Three positions (ongoing)
Test Validation:
• Job Analysis
• Review and update current written testing and certification
• Content Validation
• Content Validation reports
• Work with client training on a content validation process
International Airline- Multiple Positions (ongoing)
Test Validation (Project Lead):
• Job Analysis
• Test Plan
• Content Validation Report
Test Creation:
• Test Plan
• Written Culture-Fit Assessment
• Basic Qualification creation and validation
• Realistic Job Preview creation
Oil and Energy Production International Employer- 38 positions (ongoing)
Test Validation:
• Job Analysis and Observations
• Test Plans
• Test Creation
a. Written Tests
b. Physical Ability Tests
c. Work-Sample Tests
d. Interviews
• Content Validation