Notes Migrations Don’t Have to be Hard!!
Dan Barker – Global Product Manager
Dell Software
Who on earth is Dan Barker?
© 2014, Information Control Company2
• Global Product Manager for Dell Software
• Worked with SharePoint since the “Tahoe” days
• Developer, architect, financial/data analyst, GM
• Prior work at multiple fortune 500 companies
• Work from the Microsoft campus in Redmond
• I am not related to Bob Barker
• Sports Nut/ Detroit Tigers fan
dan.barker@software.dell.com
www.dan-barker.com
@barkingd
The Business Case
© 2014, Information Control Company3
• It all started with wanting to get off of Lotus
Notes Support
• The original business case was to save money
by consolidating on one platform.
• The enterprise chose Exchange and
SharePoint
• The email part of the migration was
completed with moderate difficulty. Then
came the applications . . .
Email was moved but…..
• The application data / logic was more complicated than
expected
• Moved email but not applications
• Application migration project became too expensive
• Ok REALLY EXPENSIVE……
• Result?
– The enterprise had to keep the old platform
• Why?
– Accommodate business critical applications that couldn’t be moved
• Result?
– The users are sad.
© 2014, Information Control Company4
Now we pay for everyone’s support
© 2014, Information Control Company5
Exchange SharePoint
Lotus Notes
Domino
Notes
Developers
SharePoint
Developers
Why application migration projects fail
• Lack of application rationalization
• Big bang approach
• Migrating the complex applications
first
• Poorly developed RFPs
• Poor change management
• Require new applications to look like
Notes
© 2014, Information Control Company6
Application Rationalization
© 2014, Information Control Company7
We don’t know what our users
need…..so we’ll move everything !
Organizations that have been on notes a long
time usually have:
• Too many applications to move
• Rationalization is the first step to reducing
the work load
© 2014, Information Control Company8
Concern
Shrinking the portfolio!
• Unused databases should be archived or eliminated
outright (Environment age a big factor)
• Documents can be converted to PDF
– and made searchable in SharePoint
• Non functional empty databases can be deleted or backed
up to cheep storage.
• Other functions can be moved to existing enterprise
applications.
• Document Libraries, Project Management, Leave time scheduling,
Expense Reporting
© 2014, Information Control Company9
First Key to Success
Big Bang Migration
© 2014, Information Control Company10
We want to retire the platform by
the end of the year, we need to get everything
off at once
• The concern is often based on pressure from the CEO, CFO or other
executive
• Get off the old platform quickly.
• Deadline is often based on when the current support agreement will
expire
Recommendation = Put migration success ahead of financial goals!
© 2014, Information Control Company11
Concern
Move applications by functional group starting
with simple workloads
• The big bang approach never works for other IT
projects
• There is no reason to think it will work for Notes
application migrations
Just say no!!
© 2014, Information Control Company12
Recommendation
Migrating the Complex
Applications First
© 2014, Information Control Company13
Before we move the easy stuff, we want
to make sure we can move the complex
workloads.
• Different products & skillsets
• Administrators and developers with years of
Notes experience may not know how to
develop the same functionality in other
platforms
© 2014, Information Control Company14
Concern
Recommendation
Move the easy stuff first
• Gives administrators and developers
time to get familiar with the new
platform
• There are no functions that exclusive to
Lotus Notes.
© 2014, Information Control Company15
Applications must look like
Lotus Notes
© 2014, Information Control Company16
Concern
My users can’t learn a new interface.
• The IT department sometimes creates a
constraint that says applications on the
new platform must have the same look
and feel as the original application in
Lotus Notes
© 2014, Information Control Company17
Embrace the new platform
• In order to gain the full benefit of the
new platform, you must get the user
used to the new UI as quickly as
possible.
© 2014, Information Control Company18
Recommendation
Poorly Developed RFPs
© 2014, Information Control Company19
We’re don’t know how to do this so we’ll
just issue an RFP
• RFPs and RFIs are often the preferred way of
dealing with Notes applications migrations.
• Allows the IT staff to not worry about
developing skills that won’t be needed after
the migration.
• “Throw away skill”
© 2014, Information Control Company20
Concern
Issue a more open RFI
• Don’t over burden the RFI with constraints
• Ask the respondents to suggest the constraints that
will assure the quickest migration and best end user
adoption.
• Allow each respondent to run a meta data collector
against the application portfolio
– so they have the data they need to make the best
estimates.
© 2014, Information Control Company21
Recommendation
Customization Strategy
• Migration is the beginning (point-in-tim)
• Ongoing customization and change control is residual
• Repurposing Notes applications requires it
• Start with a strong understanding of what’s needed
• Adoption and enablement – Dev and Non-technical!!
• ROI in mind
© 2014, Information Control Company22
Summary of
Recommendations
 Start with the simple applications
 Document libraries
 Discussions
 Standard Notes Templates
 Strong Rationalization Program
 Archive what you don’t think you need
 Strong executive support
 Encourage in the box thinking
 Have a customization strategy in place from the beginning
 Give vendors the data with the RFP and break up the
project!
© 2014, Information Control Company23
Dell Software Group tools and offerings
• Notes Migrator for SharePoint
• High data fidelity
• In depth analysis
• Link synchronization
• Quick Apps for SharePoint
• Quick build Notes solutions in SharePoint
• Social Migrator for SharePoint
• Move IBM Connections to SharePoint
• APPceleration
• Migrate template applications to SharePoint
© 2014, Information Control Company24
Thank You!
© 2014, Information Control Company25
dan.barker@software.dell.com
www.dan-barker.com
@barkingd

Notes Migrations Don't Have to be Hard

  • 1.
    Notes Migrations Don’tHave to be Hard!! Dan Barker – Global Product Manager Dell Software
  • 2.
    Who on earthis Dan Barker? © 2014, Information Control Company2 • Global Product Manager for Dell Software • Worked with SharePoint since the “Tahoe” days • Developer, architect, financial/data analyst, GM • Prior work at multiple fortune 500 companies • Work from the Microsoft campus in Redmond • I am not related to Bob Barker • Sports Nut/ Detroit Tigers fan dan.barker@software.dell.com www.dan-barker.com @barkingd
  • 3.
    The Business Case ©2014, Information Control Company3 • It all started with wanting to get off of Lotus Notes Support • The original business case was to save money by consolidating on one platform. • The enterprise chose Exchange and SharePoint • The email part of the migration was completed with moderate difficulty. Then came the applications . . .
  • 4.
    Email was movedbut….. • The application data / logic was more complicated than expected • Moved email but not applications • Application migration project became too expensive • Ok REALLY EXPENSIVE…… • Result? – The enterprise had to keep the old platform • Why? – Accommodate business critical applications that couldn’t be moved • Result? – The users are sad. © 2014, Information Control Company4
  • 5.
    Now we payfor everyone’s support © 2014, Information Control Company5 Exchange SharePoint Lotus Notes Domino Notes Developers SharePoint Developers
  • 6.
    Why application migrationprojects fail • Lack of application rationalization • Big bang approach • Migrating the complex applications first • Poorly developed RFPs • Poor change management • Require new applications to look like Notes © 2014, Information Control Company6
  • 7.
    Application Rationalization © 2014,Information Control Company7
  • 8.
    We don’t knowwhat our users need…..so we’ll move everything ! Organizations that have been on notes a long time usually have: • Too many applications to move • Rationalization is the first step to reducing the work load © 2014, Information Control Company8 Concern
  • 9.
    Shrinking the portfolio! •Unused databases should be archived or eliminated outright (Environment age a big factor) • Documents can be converted to PDF – and made searchable in SharePoint • Non functional empty databases can be deleted or backed up to cheep storage. • Other functions can be moved to existing enterprise applications. • Document Libraries, Project Management, Leave time scheduling, Expense Reporting © 2014, Information Control Company9 First Key to Success
  • 10.
    Big Bang Migration ©2014, Information Control Company10
  • 11.
    We want toretire the platform by the end of the year, we need to get everything off at once • The concern is often based on pressure from the CEO, CFO or other executive • Get off the old platform quickly. • Deadline is often based on when the current support agreement will expire Recommendation = Put migration success ahead of financial goals! © 2014, Information Control Company11 Concern
  • 12.
    Move applications byfunctional group starting with simple workloads • The big bang approach never works for other IT projects • There is no reason to think it will work for Notes application migrations Just say no!! © 2014, Information Control Company12 Recommendation
  • 13.
    Migrating the Complex ApplicationsFirst © 2014, Information Control Company13
  • 14.
    Before we movethe easy stuff, we want to make sure we can move the complex workloads. • Different products & skillsets • Administrators and developers with years of Notes experience may not know how to develop the same functionality in other platforms © 2014, Information Control Company14 Concern
  • 15.
    Recommendation Move the easystuff first • Gives administrators and developers time to get familiar with the new platform • There are no functions that exclusive to Lotus Notes. © 2014, Information Control Company15
  • 16.
    Applications must looklike Lotus Notes © 2014, Information Control Company16
  • 17.
    Concern My users can’tlearn a new interface. • The IT department sometimes creates a constraint that says applications on the new platform must have the same look and feel as the original application in Lotus Notes © 2014, Information Control Company17
  • 18.
    Embrace the newplatform • In order to gain the full benefit of the new platform, you must get the user used to the new UI as quickly as possible. © 2014, Information Control Company18 Recommendation
  • 19.
    Poorly Developed RFPs ©2014, Information Control Company19
  • 20.
    We’re don’t knowhow to do this so we’ll just issue an RFP • RFPs and RFIs are often the preferred way of dealing with Notes applications migrations. • Allows the IT staff to not worry about developing skills that won’t be needed after the migration. • “Throw away skill” © 2014, Information Control Company20 Concern
  • 21.
    Issue a moreopen RFI • Don’t over burden the RFI with constraints • Ask the respondents to suggest the constraints that will assure the quickest migration and best end user adoption. • Allow each respondent to run a meta data collector against the application portfolio – so they have the data they need to make the best estimates. © 2014, Information Control Company21 Recommendation
  • 22.
    Customization Strategy • Migrationis the beginning (point-in-tim) • Ongoing customization and change control is residual • Repurposing Notes applications requires it • Start with a strong understanding of what’s needed • Adoption and enablement – Dev and Non-technical!! • ROI in mind © 2014, Information Control Company22
  • 23.
    Summary of Recommendations  Startwith the simple applications  Document libraries  Discussions  Standard Notes Templates  Strong Rationalization Program  Archive what you don’t think you need  Strong executive support  Encourage in the box thinking  Have a customization strategy in place from the beginning  Give vendors the data with the RFP and break up the project! © 2014, Information Control Company23
  • 24.
    Dell Software Grouptools and offerings • Notes Migrator for SharePoint • High data fidelity • In depth analysis • Link synchronization • Quick Apps for SharePoint • Quick build Notes solutions in SharePoint • Social Migrator for SharePoint • Move IBM Connections to SharePoint • APPceleration • Migrate template applications to SharePoint © 2014, Information Control Company24
  • 25.
    Thank You! © 2014,Information Control Company25 dan.barker@software.dell.com www.dan-barker.com @barkingd