This document discusses consumer-centric healthcare and the role of consumers in improving healthcare quality and safety. It summarizes the role of organizations like the Australian Commission on Safety and Quality in Health Care and the Consumers Health Forum of Australia in empowering consumers and facilitating their participation. Finally, it emphasizes that listening to consumer feedback is important for health services to understand what constitutes quality care and ensure improvements are made.
mhealth in cancer supportive care - how eSMART can improve quality of lifeKathi Apostolidis
several mhealth apps already in cancer care but lots need still to be done-patients want safely accessible, transferable data everywhere-eSMART project using ASyMS promises to improve the quality of life of cancer patients undergoing chemotherapy- mhealth conference at Bocconi University - Milan
TeleAfya-Your Onestop for Health and Wellnessvinny950
With TeleAfya Patients can easily find doctor in any field and in any location and choose doctor based on ratings and location
Patients can book instant appointment, consult online and video call appointment anywhere anytime
For guaranteed appointment Patients can pay doctor before appointment to secure slot.
A few minutes become the difference between life and death during traffic accidents or any emergency so with the availability of on demand ambulance services right in the application, a service available within 15 minutes on TeleAfya. This reduces the turn-around time to save precious lives.
Patients can order Medicines via TeleAfya web or App for Pickup or Delivery to Patient Home.
Patients can be able to search for Preventive services such as blood pressure checkup, blood-sugar levels and cholesterol level checkups
Accountable and Collaborative Care: Lessons Learned from Across the Globe.
Alan spoke about how important it is to have Collaborative Care; especially in chronic conditions, such as diabetes and COPD. Collaborative Care is facilitated by multi-specialty facilities which makes it more convenient for the patients to get tests results; for example, to make less visits to the doctors office. This can give patient care continuity, since everyone is working for the same cause: You, the patient.
Also bundled payments give physicians the incentive to be more efficient with how they treat their patients.
mhealth in cancer supportive care - how eSMART can improve quality of lifeKathi Apostolidis
several mhealth apps already in cancer care but lots need still to be done-patients want safely accessible, transferable data everywhere-eSMART project using ASyMS promises to improve the quality of life of cancer patients undergoing chemotherapy- mhealth conference at Bocconi University - Milan
TeleAfya-Your Onestop for Health and Wellnessvinny950
With TeleAfya Patients can easily find doctor in any field and in any location and choose doctor based on ratings and location
Patients can book instant appointment, consult online and video call appointment anywhere anytime
For guaranteed appointment Patients can pay doctor before appointment to secure slot.
A few minutes become the difference between life and death during traffic accidents or any emergency so with the availability of on demand ambulance services right in the application, a service available within 15 minutes on TeleAfya. This reduces the turn-around time to save precious lives.
Patients can order Medicines via TeleAfya web or App for Pickup or Delivery to Patient Home.
Patients can be able to search for Preventive services such as blood pressure checkup, blood-sugar levels and cholesterol level checkups
Accountable and Collaborative Care: Lessons Learned from Across the Globe.
Alan spoke about how important it is to have Collaborative Care; especially in chronic conditions, such as diabetes and COPD. Collaborative Care is facilitated by multi-specialty facilities which makes it more convenient for the patients to get tests results; for example, to make less visits to the doctors office. This can give patient care continuity, since everyone is working for the same cause: You, the patient.
Also bundled payments give physicians the incentive to be more efficient with how they treat their patients.
Is there patient involvement in HTA? Can patients influence HTA decision making?Kathi Apostolidis
Is HTA purely technical?
drivers for patient involvement in HTA
patient participation or tokenism
medicines do not reach patients due to delays in HTA evaluation
need for harmonized HTA
From Patients to ePatients Driving a new paradigm for online clinical collabo...ddbennett
CareTech eHealth Innovation Series
From Patients to ePatients Driving a new paradigm for online clinical collaboration and health management
David Bennett, SVP, Interactive Solutions
StayWell Custom Communications
Anthony Chipelo, Director, Portal Strategies
CareTech Solutions
As the Health Information Exchange ensures that essential patient data is shared across electronic platforms from provider to provider, it is critical that patients' advance directives are included in the information exchange.
Report capturing the content of the MSD Access, Innovation, and Affordability Forum organized by MSD in 2007 (Munich) and 2008 (Istanbul). The report was produced for the third edition of the AIA Forum, which took place in Warsaw in 2009.
A presentation by Melissa Fox at the CHA Conference 2012, The Journey, in the 'Innovations in Supporting Acutely Unwell Children, Young People & Their Families' stream.
Presentation of Top 10 eHealth & Healthcare trends presented at IDC Content Management Evolution 2014: Portals, Mobile and Social. Madrid (Spain), 11th of March 2014. www.cesaralonso.com
Dr. Richard A May, MD, PhD, D.H.Sc. Certificate Antimicrobial Stewardship Module 4 - The Face of Stewardship in Community Hospitals Today 87297 13907-1
Презентация с мастер-класса, прошедшего в рамках конференции "Преподавание информационных технологий в Российской Федерации" 17 мая 2012 г. Рассказано о самой эффективной на сегодняшний день форме обучения, которую развивает в России "Сетевая Академия ЛАНИТ" и которая получила название "персональное обучение".
Is there patient involvement in HTA? Can patients influence HTA decision making?Kathi Apostolidis
Is HTA purely technical?
drivers for patient involvement in HTA
patient participation or tokenism
medicines do not reach patients due to delays in HTA evaluation
need for harmonized HTA
From Patients to ePatients Driving a new paradigm for online clinical collabo...ddbennett
CareTech eHealth Innovation Series
From Patients to ePatients Driving a new paradigm for online clinical collaboration and health management
David Bennett, SVP, Interactive Solutions
StayWell Custom Communications
Anthony Chipelo, Director, Portal Strategies
CareTech Solutions
As the Health Information Exchange ensures that essential patient data is shared across electronic platforms from provider to provider, it is critical that patients' advance directives are included in the information exchange.
Report capturing the content of the MSD Access, Innovation, and Affordability Forum organized by MSD in 2007 (Munich) and 2008 (Istanbul). The report was produced for the third edition of the AIA Forum, which took place in Warsaw in 2009.
A presentation by Melissa Fox at the CHA Conference 2012, The Journey, in the 'Innovations in Supporting Acutely Unwell Children, Young People & Their Families' stream.
Presentation of Top 10 eHealth & Healthcare trends presented at IDC Content Management Evolution 2014: Portals, Mobile and Social. Madrid (Spain), 11th of March 2014. www.cesaralonso.com
Dr. Richard A May, MD, PhD, D.H.Sc. Certificate Antimicrobial Stewardship Module 4 - The Face of Stewardship in Community Hospitals Today 87297 13907-1
Презентация с мастер-класса, прошедшего в рамках конференции "Преподавание информационных технологий в Российской Федерации" 17 мая 2012 г. Рассказано о самой эффективной на сегодняшний день форме обучения, которую развивает в России "Сетевая Академия ЛАНИТ" и которая получила название "персональное обучение".
One year in e-commerce: 9 things I've learnedKristof Nizet
Exactly one year ago I launched www.katchoo.be, a fun webshop with rubberboots for women. These are 9 things i've learned in the past year that may be interesting for other people who are thinking about starting a webshop.
Homebuilders - Transferring Your Brand & Marketing Programs OnlineBailey Gardiner
Presentation on online marketing for the homebuilder industry from PCBC 2010 presented by Jon Bailey, CEO at Bailey Gardiner and Jay Baer, Convince and Convert.
Director of Strategy and Development, Australian Commission on Safety and Quality in Healthcare.
Presentation given at "Health Literacy Network: Crossing Disciplines, Bridging Gaps", November 26, 2013. The University of Sydney.
National Consumer Body Discussion Paper idaremyidea
Summary of discussion paper prepared by Craze Lateral Solutions regarding a proposed Hybrid National Mental Health Body. Authored by Jenny Speed. Endorsed by all members of A way Ahead Queensland ( www.awayaheadqld.ning.com).
Summary of discussion paper prepared by Craze Lateral Solutions regarding a proposed Hybrid National Mental Health Body. Authored by Jenny Speed. Endorsed by all members of A way Ahead Queensland ( www.awayaheadqld.ning.com).
This is a powerpoint presentation converted to PDF regarding a consumer perspective on our state health system. Just the basic facts and what we need to still address, even after health reform. Brought to you by Jodiesjourney.com
The Director General of WA Health addressed the launch of Patient Experience Week. He spoke to the importance of compassionate care and outlined Recommendations from the WA Clinical Senate.
The ethics of performance monitoring-private sector perspectiveDavid Quek
Increasingly medical practice is coming under intense scrutiny as to what is appropriate and affordable care, including serious considerations of patient safety issues and protection. Medical professionalism must be consciously adhered to as we try and find the best health care for our patients at the best value and outcomes for our patients themselves, and also for society at large. In view of escalating health care costs, physician autonomy to practice as he or she likes or deems fit has now come under siege with more and more performance monitoring, not just for appropriateness, but also for outcomes, necessity and cost-effectiveness. Physician' vested interests must be tempered with evidence-based benefits or at least be associated with no increase in harm or incur affordability issues. Fraudulent physician malfeasance are now being uncovered via whistle-blowers, or through greater more meticulous audit of various validated performance measures, and those physicians found to have flouted these due to pecuniary self-interests, overuse of tests or procedures have been found guilty and sanctioned with heavy fines, return of reimbursements as well as imprisonment, and erasure from medical registries and the removal of license to practice.
Due to the near-universal desire for safe and good quality healthcare, there is a growing interest in international healthcare accreditation. Providing healthcare, especially of an adequate standard, is a complex and challenging process. Healthcare is a vital and emotive issue—its importance pervades all aspects of societies, and it has medical, social,political, ethical, business, and financial ramifications.
Heritage Healthcare:-
Legacy healthcare refers to the traditional model of healthcare that has been in vogue for many years. It is characterized by a fee-for-service payment model, where healthcare providers are reimbursed for each service they provide to patients. This model has been a foundation of the US healthcare system for many years, but it has faced increasing criticism for its high costs and inefficiencies. In this essay, we'll explore the history, challenges, and possible solutions to legacy healthcare.
History of Legacy Healthcare
Legacy healthcare emerged in the United States in the early 20th century. At the time, health care was largely provided by individual physicians and hospitals, and patients paid for services out of pocket. However, with the rise of employer-sponsored health insurance during World War II, a new payment model emerged. This model was based on a fee-for-service system, where healthcare providers were reimbursed for each service they provided to patients. The system was designed to encourage healthcare providers to provide more services, with the assumption that more services would lead to better health outcomes.
Over the past few years, the fee-for-service model has become deeply ingrained in the US healthcare system. It has been the foundation of the Medicare and Medicaid programs, which provide healthcare for millions of Americans. However, as the cost of health care continues to rise, the limits of this model are becoming increasingly apparent.
Challenges of Legacy Healthcare
One of the main challenges of legacy healthcare is its high cost. The fee-for-service model incentivizes healthcare providers to provide more services, whether those services are truly needed or not. This has given rise to a phenomenon known as overuse, where patients receive more tests, procedures and treatments than they actually need. This not only increases the cost of health care but can also cause harm to patients. For example, unnecessary tests and procedures can expose patients to radiation and other risks.
Another challenge of legacy healthcare is its fragmentation. The fee-for-service model encourages healthcare providers to work independently of each other, rather than collaborating to provide coordinated care. This can lead to a lack of communication between healthcare providers, resulting in duplication of services and missed opportunities to meet the health needs of patients. Fragmentation also makes it difficult for patients to navigate the health care system, as they may need to see multiple providers for different health problems.
Finally, legacy health care is often criticized for its lack of focus on prevention and population health. The fee-for-service model incentivizes healthcare providers to treat serious illnesses and injuries instead of addressing the underlying causes of poor health. more details
“ What ‘Patient Centred’ should mean: Confessions of an Extremist”
The Consumers Health Forum of Australia Inc (CHF) is the national voice for health consumers. As an independent non-government organisation, CHF helps shape Australia’s health system by representing and involving consumers in health policy and program development. Health consumers have a unique and important perspective on health as the users and beneficiaries of health care and, ultimately, those who pay for it. CHF takes consumers’ views to government and policy makers, providing an important balance to the views of health care professionals, service providers and industry to achieve a health system that reflects the needs of all stakeholders.
CHF member organisations reach millions of Australian health consumers across a wide range of health interests and health system experiences. Health policy is developed through wide consultation with members, ensuring a broad, representative, health consumer perspective.
Consumers come in all shapes and sizes – UltraFeedback (Tom Holman, Healthy Australia report) Louisa’s story Louisa, 25, has persistent breathing and swallowing difficulties {articularly when she exercises – gets more than she bargained for Kevin’s story Kevin, 80, is a WW2 veteran - gets what he wants, but should he have?
Gillian’s story Gillian, 60, is a corporate executive. She is an informed consumer. She gets exactly what she wants when she wants it. Benefits of Self Management Consumers with chronic conditions are key partners in managing their health, given only they can experience what prevention and/or management strategies work best for them. With guidance and support from health professionals, consumers can then monitor and refine prevention/management plans according to these experiences. Consumers who feel in control of their own health are more likely to adopt and maintain preventive behaviours and management plans. Self management approaches that place the consumer at the centre of their health care also appropriately respect the rights and interests of consumers to own and be informed about their health. CHF recognises, however, that not all consumers are well-placed to self manage their health condition, and sometimes consumers are too unwell to take on this role. For this reason, a team of people is needed to support health consumers manage their chronic conditions, including carers, family, friends, health professionals and community groups.
Health systems in all world regions are under pressure and cannot cope if they continue to focus on diseases rather than patients; they require the involvement of individual patients who adhere to their treatments, make behavioural changes and self-manage. Patient-centred healthcare may be the most cost-effective way to improve health outcomes for patients. To us, the International Alliance of Patients' Organizations, the essence of patient-centred healthcare is that the healthcare system is designed and delivered to address the healthcare needs and preferences of patients so that healthcare is appropriate and cost-effective. By promoting greater patient responsibility and optimal usage, patient-centred healthcare leads to improved health outcomes, quality of life and optimal value for healthcare investment. Patients’, families’ and carers’ priorities are different in every country and in every disease area, but from this diversity we have some common priorities. To achieve patient-centred healthcare we believe that healthcare must be based on the following Five Principles: 1. Respect - Patients and carers have a fundamental right to patient-centred healthcare that respects their unique needs, preferences and values, as well as their autonomy and independence. 2. Choice and empowerment - Patients have a right and responsibility to participate, to their level of ability and preference, as a partner in making healthcare decisions that affect their lives. This requires a responsive health service which provides suitable choices in treatment and management options that fit in with patients’ needs, and encouragement and support for patients and carers that direct and manage care to achieve the best possible quality of life. Patients’ organizations must be empowered to play meaningful leadership roles in supporting patients and their families to exercise their right to make informed healthcare choices. 3. Patient involvement in health policy - Patients and patients’ organizations deserve to share the responsibility of healthcare policy-making through meaningful and supported engagement in all levels and at all points of decision-making, to ensure that they are designed with the patient at the centre. This should not be restricted to healthcare policy but include, for example, social policy that will ultimately impact on patients’ lives. See IAPO’s Policy Statement at: www.patientsorganizations.org/involvement . 4. Access and support - Patients must have access to the healthcare services warranted by their condition. This includes access to safe, quality and appropriate services, treatments, preventive care and health promotion activities. Provision should be made to ensure that all patients can access necessary services, regardless of their condition or socio-economic status. For patients to achieve the best possible quality of life, healthcare must support patients’ emotional requirements, and consider non-health factors such as education, employment and family issues which impact on their approach to healthcare choices and management. 5. Information - Accurate, relevant and comprehensive information is essential to enable patients and carers to make informed decisions about healthcare treatment and living with their condition. Information must be presented in an appropriate format according to health literacy principles considering the individual’s condition, language, age, understanding, abilities and culture. See IAPO’s Policy Statement at www.patientsorganizations.org/healthliteracy . To achieve patient-centred healthcare at every level in every community, the International Alliance of Patients’ Organizations is calling for the support and collaboration of policy-makers, health professionals, service providers, and health-related industries to endorse these Five Principles and to make them the centre of their policies and practice. We call upon all stakeholders to provide the necessary structures, resources and training to ensure that the Principles outlined in this Declaration are upheld by all.