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Richard Corbridge: Chief Information Officer
richard.corbridge@nihr.ac.uk
@R1chardatron
www.richardcorbridge.com
Thinking is more important than knowing!
Thinking, Knowing, Looking
Insight at a glance
“Thinking is more interesting than
knowing, but less interesting than
looking”
- Johann Wolfgang von Goethe
“A compass, I learned when I was surveying, ...it'll
point you True North from where you're standing,
but it's got no advice about the swamps and
deserts and chasms that you'll encounter along the
way. If in pursuit of your destination, you plunge
ahead, heedless of obstacles, and achieve nothing
more than to sink in a swamp... What's the use of
knowing True North?”
- Abraham Lincoln
Alignment of the planets
Customers as fans
The power of knowing and looking
UK Landscape
The origins of looking first
Thinking, Knowing, Looking
Insight at a glance
Business Analytics and
Intelligence started in the
provision of Health and
Social Care.
Dr John Snow and the
story of the discovery of
how Cholera was
transmitted in London in
1854.
Looking first
Origins
2014 All systems in place
to support research.
A ‘basecamp’ of policy,
education and resources has
been achieved.
All processes improved
through access to ‘modern’
information systems and a
change in culture
Delivery of the final
components of the research
Information Strategy
GOAL
UK Landscape
NIHR CRN
TECHNOLOGY and INFORMATION are now more than ever
ingrained in all that is done throughout the world and we must
adopt all elements of them or risk falling behind the
KNOWLEDGE curve.
Clinical Research Network – January 2013
•  Approximately 55 different systems in place
•  Around 35 different ways of collating reports
•  16 different topic-wide databases
•  Significant bespoke reporting
•  Data debate
•  System based and system led change
UK Landscape
Where did we come from…
‘Google-verse’
Open Data Platform
Central Portfolio Management System
Reference Data Service – Core system for
providing all ‘meta data’ and reference data to
our systems and other systems
Local Portfolio Management System (SoC)
Facilitate collaboration, create a fan base
of the systems and make the most of the
connected data.
Turn data into information that enables
insight and facilitates more questions.
Strategy
UK Landscape
Where are we now…
LPMSCPMS
NIHR
Central Portfolio Management
LCRN LCRN LCRN
DGH Trust GP MH CSG CTUIndustry
UK Landscape
Where are we now…
If data is used it is ‘controlled’…
Aboriginal ‘land law’ states that
if a person takes care of land,
needs it to sustain family, and
makes better use of it than the
next person then they control
the land.
If we make good use of the
data we have we will be seen
to control it, own it and make
use of it to deliver better care,
outcomes & research.
UK Landscape
A new outlook…
Select
dashboard for
particular
network/yr/mth
Granular view of target
HLO 2a. Increase
proportion of studies
Drilldown further
into a particular
study area/
category
Power in knowing
Open Data Platform
Find a study in a
particular geography /
mile radius for a
specialty / disease area
Power in looking
Open Data Platform
•  Descriptive (looking
back in time)
•  Diagnostic (why
something happened)
•  Prescriptive (What must
we do now)
•  Predictive (what are the
possibilities)
Analytics Evolution
Stairway to prediction
Take the Aga and its
customer culture …
Delivery of Business
Intelligence as a product
that has fans rather than
customers.
Culture change through
demand of the fan not
through command and
control.
Customers as fans
Empower the data voyeur
Sell the sizzle not the
sausage.
Concentrate on the
benefit not the product.
Get to the natural state
of analytics and the
results you can gain, not
the sausage.
Customers as fans
Sell the sizzle
Imagine a world
Alignment of the planets
Imagine a w
Planet Information
Systems
Integration or Interoperable
Modern Systems
Information Realisation
Information Security
Planet Data Quality
Reference Data
Shared Data
Veracity of Data Planet Information Analytics
Information Analytics capability
Network wide
Alignment of the planets
Thinking and looking
Health insights

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Health insights

  • 1. Richard Corbridge: Chief Information Officer richard.corbridge@nihr.ac.uk @R1chardatron www.richardcorbridge.com Thinking is more important than knowing!
  • 2. Thinking, Knowing, Looking Insight at a glance “Thinking is more interesting than knowing, but less interesting than looking” - Johann Wolfgang von Goethe “A compass, I learned when I was surveying, ...it'll point you True North from where you're standing, but it's got no advice about the swamps and deserts and chasms that you'll encounter along the way. If in pursuit of your destination, you plunge ahead, heedless of obstacles, and achieve nothing more than to sink in a swamp... What's the use of knowing True North?” - Abraham Lincoln
  • 3. Alignment of the planets Customers as fans The power of knowing and looking UK Landscape The origins of looking first Thinking, Knowing, Looking Insight at a glance
  • 4. Business Analytics and Intelligence started in the provision of Health and Social Care. Dr John Snow and the story of the discovery of how Cholera was transmitted in London in 1854. Looking first Origins
  • 5. 2014 All systems in place to support research. A ‘basecamp’ of policy, education and resources has been achieved. All processes improved through access to ‘modern’ information systems and a change in culture Delivery of the final components of the research Information Strategy GOAL UK Landscape NIHR CRN
  • 6. TECHNOLOGY and INFORMATION are now more than ever ingrained in all that is done throughout the world and we must adopt all elements of them or risk falling behind the KNOWLEDGE curve. Clinical Research Network – January 2013 •  Approximately 55 different systems in place •  Around 35 different ways of collating reports •  16 different topic-wide databases •  Significant bespoke reporting •  Data debate •  System based and system led change UK Landscape Where did we come from…
  • 7. ‘Google-verse’ Open Data Platform Central Portfolio Management System Reference Data Service – Core system for providing all ‘meta data’ and reference data to our systems and other systems Local Portfolio Management System (SoC) Facilitate collaboration, create a fan base of the systems and make the most of the connected data. Turn data into information that enables insight and facilitates more questions. Strategy UK Landscape Where are we now…
  • 8. LPMSCPMS NIHR Central Portfolio Management LCRN LCRN LCRN DGH Trust GP MH CSG CTUIndustry UK Landscape Where are we now…
  • 9. If data is used it is ‘controlled’… Aboriginal ‘land law’ states that if a person takes care of land, needs it to sustain family, and makes better use of it than the next person then they control the land. If we make good use of the data we have we will be seen to control it, own it and make use of it to deliver better care, outcomes & research. UK Landscape A new outlook…
  • 10. Select dashboard for particular network/yr/mth Granular view of target HLO 2a. Increase proportion of studies Drilldown further into a particular study area/ category Power in knowing Open Data Platform
  • 11. Find a study in a particular geography / mile radius for a specialty / disease area Power in looking Open Data Platform
  • 12. •  Descriptive (looking back in time) •  Diagnostic (why something happened) •  Prescriptive (What must we do now) •  Predictive (what are the possibilities) Analytics Evolution Stairway to prediction
  • 13.
  • 14. Take the Aga and its customer culture … Delivery of Business Intelligence as a product that has fans rather than customers. Culture change through demand of the fan not through command and control. Customers as fans Empower the data voyeur
  • 15. Sell the sizzle not the sausage. Concentrate on the benefit not the product. Get to the natural state of analytics and the results you can gain, not the sausage. Customers as fans Sell the sizzle
  • 16. Imagine a world Alignment of the planets
  • 17. Imagine a w Planet Information Systems Integration or Interoperable Modern Systems Information Realisation Information Security Planet Data Quality Reference Data Shared Data Veracity of Data Planet Information Analytics Information Analytics capability Network wide Alignment of the planets Thinking and looking