The document is an investor presentation for a bank that discusses:
- The bank is well positioned across various sectors of the Indian economy like private consumption, government, and investment.
- It has a wide range of banking products and services to meet the needs of diverse customer segments in both retail and wholesale banking.
- The bank has a strong national presence with a large branch network and uses technology to improve efficiencies and provide better services.
July 2014 Edition of BEACON, A Monthly Newsletter by SIMCON.
Inside this issue:
INDUSTRY ANALYSIS :Banking Industry
COMPANY ANALYSIS : ICICI Bank
Concept of the Month
Quiz
Did You Know?
July 2014 Edition of BEACON, A Monthly Newsletter by SIMCON.
Inside this issue:
INDUSTRY ANALYSIS :Banking Industry
COMPANY ANALYSIS : ICICI Bank
Concept of the Month
Quiz
Did You Know?
The information, concepts and analysis contained herein are provided to you on a confidential basis and are
considered proprietary to Global Business Intelligence (GBI). The facts of this Guide are believed to be
correct at the time of publication but cannot be guaranteed. The information herein reflects prevailing market
conditions, listing Sponsor input, and our judgment as of this date, both of which are subject to change. As
such, Global Business Intelligence cannot accept any liability whatsoever for actions taken based on any
information that may subsequently prove to be incorrect.
This Guide is intended as a basis for discussion and thought provoking ideas and does not constitute
recommendations by GBI.
Indian Construction Equipment and Infrastructure Financing MarketNiraj Singhvi
Ā
This report is prepared by Maple Growth Partners, an investment research and strategic advisory firm.
One of our Singapore-based impact investing fund client had asked us to conduct a detailed study within the Indian NBFC market to identify growth segments based on their investment criteria. They were looking for tech-oriented companies with an investment ticket size of less than $1 million. This full report is a 300 pager document providing a detailed overview of the Indian NBFC industry.
We first provided a broad overview of the Indian NBFC market and identified 12 service segments such as SME, education, healthcare, auto, housing, infra finance, construction equipment finance, loan against property (LAP), affordable housing, microfinance, gold, and wholesale finance. Of these identified segments, we carried out a detailed study on the following 9 segments our client was broadly interested into: SME, auto, healthcare, education, housing, affordable housing, construction equipment finance, infra finance, and LAP.
Then, we compared and evaluated all these segments based on a strict investment parameter framework to come up with a more fact-based (rather than intuitive) investment rationale and go-to-market strategies. We later presented our sector insights, value creation game plan, and actionable targets for each of the attractive segments, along with a directory of industry experts and influencers so that our client had the primary first-hand resource to assess the investment opportunities within the identified attractive service segments.
While the entire report is exclusive for the said client, we have provided our piecemeal analysis of the two least interested sectors (from the client perspective) i.e. infrastructure financing and construction equipment finance in order to showcase our research and analytical skill-sets and capabilities.
Indian Banking Moving towards a new landscape - Current Trends in Indian Ban...Resurgent India
Ā
Given the fluctuating interest rate cycle and underlying macro-economic factors, banks have been looking to diversify their sources of income. This has led to emergence of new products under asset management, wealth management and treasury.
Role of Technology in driving Financial Inclusion 2016 - Part - 5Resurgent India
Ā
The banking sector has made rapid strides largely because of the rapid advancement of technology. Automated teller machines, internet and mobile banking, payment wallets, and other advancements have made significant improvements to consumer experience and have also helped banks widen their reach.
Financial Inclusion Summit 2016 - Background & Current Status - Part - 1Resurgent India
Ā
Financial Inclusion is a key enabler to economic, social and transaction security of a country, thereby driving inclusive growth. It is for this reason that financial inclusion has been one of the key government priorities over the years, through various initiatives like Nationalization of Banks, Expansion of Banks branch network, Lead Bank Scheme, Business Correspondent Model, Mobile banking, Aadhaar enabled banking accounts, e-KYCs etc. Despite these various measures, poverty and exclusion continue to dominate socio-economic and political discourse in India even after six decades of post economic independence era.
The information, concepts and analysis contained herein are provided to you on a confidential basis and are
considered proprietary to Global Business Intelligence (GBI). The facts of this Guide are believed to be
correct at the time of publication but cannot be guaranteed. The information herein reflects prevailing market
conditions, listing Sponsor input, and our judgment as of this date, both of which are subject to change. As
such, Global Business Intelligence cannot accept any liability whatsoever for actions taken based on any
information that may subsequently prove to be incorrect.
This Guide is intended as a basis for discussion and thought provoking ideas and does not constitute
recommendations by GBI.
Indian Construction Equipment and Infrastructure Financing MarketNiraj Singhvi
Ā
This report is prepared by Maple Growth Partners, an investment research and strategic advisory firm.
One of our Singapore-based impact investing fund client had asked us to conduct a detailed study within the Indian NBFC market to identify growth segments based on their investment criteria. They were looking for tech-oriented companies with an investment ticket size of less than $1 million. This full report is a 300 pager document providing a detailed overview of the Indian NBFC industry.
We first provided a broad overview of the Indian NBFC market and identified 12 service segments such as SME, education, healthcare, auto, housing, infra finance, construction equipment finance, loan against property (LAP), affordable housing, microfinance, gold, and wholesale finance. Of these identified segments, we carried out a detailed study on the following 9 segments our client was broadly interested into: SME, auto, healthcare, education, housing, affordable housing, construction equipment finance, infra finance, and LAP.
Then, we compared and evaluated all these segments based on a strict investment parameter framework to come up with a more fact-based (rather than intuitive) investment rationale and go-to-market strategies. We later presented our sector insights, value creation game plan, and actionable targets for each of the attractive segments, along with a directory of industry experts and influencers so that our client had the primary first-hand resource to assess the investment opportunities within the identified attractive service segments.
While the entire report is exclusive for the said client, we have provided our piecemeal analysis of the two least interested sectors (from the client perspective) i.e. infrastructure financing and construction equipment finance in order to showcase our research and analytical skill-sets and capabilities.
Indian Banking Moving towards a new landscape - Current Trends in Indian Ban...Resurgent India
Ā
Given the fluctuating interest rate cycle and underlying macro-economic factors, banks have been looking to diversify their sources of income. This has led to emergence of new products under asset management, wealth management and treasury.
Role of Technology in driving Financial Inclusion 2016 - Part - 5Resurgent India
Ā
The banking sector has made rapid strides largely because of the rapid advancement of technology. Automated teller machines, internet and mobile banking, payment wallets, and other advancements have made significant improvements to consumer experience and have also helped banks widen their reach.
Financial Inclusion Summit 2016 - Background & Current Status - Part - 1Resurgent India
Ā
Financial Inclusion is a key enabler to economic, social and transaction security of a country, thereby driving inclusive growth. It is for this reason that financial inclusion has been one of the key government priorities over the years, through various initiatives like Nationalization of Banks, Expansion of Banks branch network, Lead Bank Scheme, Business Correspondent Model, Mobile banking, Aadhaar enabled banking accounts, e-KYCs etc. Despite these various measures, poverty and exclusion continue to dominate socio-economic and political discourse in India even after six decades of post economic independence era.
Internet banking, customer perceived value and loyalty the role of switching ...Samar Rahi
Ā
This study aims to examine the relationship between internet banking, customer perceived value,
switching cost and customer loyalty. Furthermore, this study also examines if switching cost moderates the
relationship between internet banking, Customer perceived value and customer loyalty.
This report provides detailed Retail Banking statistics split by banking institution on parameters like Total deposits, Savings and Current account deposits, Loan and Mortgage balance outstanding and Credit Card balances.
Vibrant Gujarat Summit Profile on Financial services Opportunity in GujaratVibrant Gujarat
Ā
1. Growing importance of emerging markets like Asia and Africa
2. IT Platform sharing: Immediate access to information and integration along product lines and geography are a must for future success
3. Eā Banking: With increasing penetration of the internet services and increasing number of people with cell phones; an expected 10ā20 percent year over year growth, personal and business banking transactions will be conducted phones more and more
4. Mobile Money: The increase of mobile phone usage in emerging markets makes mobile money a safe, low cost initiative for the financial sector. Customer questions and concerns should be addressed more quickly. This will result in improved service delivery and greater customer.
Banking sector is going to be the most watched sector in the coming quarters. There are reasons for this, RBI has reduced the CRR rate and repo rates. The debt/GDP ratio of the Government is scary at 80% essentially meaning that the Government cannot borrow much without jeopardizing stability of banking sector. Given project is an attempt to identify and analyse the vision and mission of HDFC bank, as well as comparing the position and strategies of the bank with its major competitor.
Project:
ļ¼ Provides all the crucial information on HDFC Bank Limited required for business and competitor intelligence needs.
ļ¼ Contains a study of the major internal and external factors affecting HDFC Bank Limited in the form of a SWOT analysis as well as a breakdown and examination of strategies of HDFC Bank Limited.
ļ¼ Major factors contributing the success of HDFC.
ļ¼ Industrial analysis of HDFC through Porterās five forces model as well as comparing that with its competitor ICICI.
ļ¼ Analysis done on BCG matrix
With this project we have tried to understand the different business process identified by the bank, as well as analyzing its strength and weakness as compared to other banks. Our project is mainly concentrated on the comparative analysis of HDFC and competitor ICICI. The source of information is secondary that is through internet and different newspapers and sites of HDFC and ICICI as well as some of the journals.
The bank has introduced a new customer-centric business model and undertaken amendment on its organizational structure in order to provide effective service based on customer segment and demand. Its vision is amended as āāto become a world-class commercial bank financially driving Ethiopiaās futureāā and it is working to provide banking services tailored to the needs of its esteemed customers. The wholesale banking division, as one of the customers facing unit, is established to address banking needs of all individual and non-individual businesses, public and institutional customers. The new business model creates an opportunity to offer enhanced customer value proposition based on customer segmentation which in turn requires customized and differentiated product and services.
Thus, the bank has designed micro business saving and credit products will be availed through the bankās credit operation process and mobile banking/Mobile Money solutions to deliver customer tailored products and services for underserved and un-served segment of the society. These segments of the society can create/provide multiple opportunities of the bank like improve customer base and wallet share of the bank, enhance financial inclusion and avail equal financial service for the society which ultimately build intact reputation in the heart of the societies, contribute the development of the country at large and enable to create a competitive advantage on MSL and digital financial technology area.
As therefore, the bank has designed appropriate micro business segment with proper CVP that can increase customer experience through provision of alternative products and customized pricing. Digital platform, mobile banking/money, will be the outreach channel to sell micro saving and credit products. On top of that, appropriate outreach strategies will be in placed to serve the disadvantaged units of the micro business segment.
Setting a planned customer acquisition strategy and manipulating a structured capacity building program for the target customers would be essential to identify challenges, gaps, and opportunities for financial inclusion and cooperation. Investing in a customer acquisition strategy is critical for a business to attract the right leads to our bank and increase chances of retaining them for the long term.
One of the strategic approach to promote our products and service is delivering capacity building and creating awareness for target group of the segment. This approach is expected and believed to recruit potential customer with effective and efficient way which result in expand customer base and generate resource from untapped niche market. Thus, it imperative to prepare capacity building and customer acquisition proposal to show the way how the bank will manage and handle the capacity building training, to plan the appropriate time and required resources to provide the training, to show concrete evidence and fact on the area of micro business for concer
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
how to swap pi coins to foreign currency withdrawable.DOT TECH
Ā
As of my last update, Pi is still in the testing phase and is not tradable on any exchanges.
However, Pi Network has announced plans to launch its Testnet and Mainnet in the future, which may include listing Pi on exchanges.
The current method for selling pi coins involves exchanging them with a pi vendor who purchases pi coins for investment reasons.
If you want to sell your pi coins, reach out to a pi vendor and sell them to anyone looking to sell pi coins from any country around the globe.
Below is the contact information for my personal pi vendor.
Telegram: @Pi_vendor_247
Empowering the Unbanked: The Vital Role of NBFCs in Promoting Financial Inclu...Vighnesh Shashtri
Ā
In India, financial inclusion remains a critical challenge, with a significant portion of the population still unbanked. Non-Banking Financial Companies (NBFCs) have emerged as key players in bridging this gap by providing financial services to those often overlooked by traditional banking institutions. This article delves into how NBFCs are fostering financial inclusion and empowering the unbanked.
how can I sell pi coins after successfully completing KYCDOT TECH
Ā
Pi coins is not launched yet in any exchange š± this means it's not swappable, the current pi displaying on coin market cap is the iou version of pi. And you can learn all about that on my previous post.
RIGHT NOW THE ONLY WAYĀ you can sell pi coins is through verified pi merchants. A pi merchant is someone who buys pi coins and resell them to exchanges and crypto whales. Looking forward to hold massive quantities of pi coins before the mainnet launch.
This is because pi network is not doing any pre-sale or ico offerings, the only way to get my coins is from buying from miners. So a merchant facilitates the transactions between the miners and these exchanges holding pi.
I and my friends has sold more than 6000 pi coins successfully with this method. I will be happy to share the contact of my personal pi merchant. The one i trade with, if you have your own merchant you can trade with them. For those who are new.
Message: @Pi_vendor_247 on telegram.
I wouldn't advise you selling all percentage of the pi coins. Leave at least a before so its a win win during open mainnet. Have a nice day pioneers ā„ļø
#kyc #mainnet #picoins #pi #sellpi #piwallet
#pinetwork
Introduction to Indian Financial System ()Avanish Goel
Ā
The financial system of a country is an important tool for economic development of the country, as it helps in creation of wealth by linking savings with investments.
It facilitates the flow of funds form the households (savers) to business firms (investors) to aid in wealth creation and development of both the parties
Resume
ā¢ Real GDP growth slowed down due to problems with access to electricity caused by the destruction of manoeuvrable electricity generation by Russian drones and missiles.
ā¢ Exports and imports continued growing due to better logistics through the Ukrainian sea corridor and road. Polish farmers and drivers stopped blocking borders at the end of April.
ā¢ In April, both the Tax and Customs Services over-executed the revenue plan. Moreover, the NBU transferred twice the planned profit to the budget.
ā¢ The European side approved the Ukraine Plan, which the government adopted to determine indicators for the Ukraine Facility. That approval will allow Ukraine to receive a EUR 1.9 bn loan from the EU in May. At the same time, the EU provided Ukraine with a EUR 1.5 bn loan in April, as the government fulfilled five indicators under the Ukraine Plan.
ā¢ The USA has finally approved an aid package for Ukraine, which includes USD 7.8 bn of budget support; however, the conditions and timing of the assistance are still unknown.
ā¢ As in March, annual consumer inflation amounted to 3.2% yoy in April.
ā¢ At the April monetary policy meeting, the NBU again reduced the key policy rate from 14.5% to 13.5% per annum.
ā¢ Over the past four weeks, the hryvnia exchange rate has stabilized in the UAH 39-40 per USD range.
What price will pi network be listed on exchangesDOT TECH
Ā
The rate at which pi will be listed is practically unknown. But due to speculations surrounding it the predicted rate is tends to be from 30$ ā 50$.
So if you are interested in selling your pi network coins at a high rate tho. Or you can't wait till the mainnet launch in 2026. You can easily trade your pi coins with a merchant.
A merchant is someone who buys pi coins from miners and resell them to Investors looking forward to hold massive quantities till mainnet launch.
I will leave the telegram contact of my personal pi vendor to trade with.
@Pi_vendor_247
how to sell pi coins in South Korea profitably.DOT TECH
Ā
Yes. You can sell your pi network coins in South Korea or any other country, by finding a verified pi merchant
What is a verified pi merchant?
Since pi network is not launched yet on any exchange, the only way you can sell pi coins is by selling to a verified pi merchant, and this is because pi network is not launched yet on any exchange and no pre-sale or ico offerings Is done on pi.
Since there is no pre-sale, the only way exchanges can get pi is by buying from miners. So a pi merchant facilitates these transactions by acting as a bridge for both transactions.
How can i find a pi vendor/merchant?
Well for those who haven't traded with a pi merchant or who don't already have one. I will leave the telegram id of my personal pi merchant who i trade pi with.
Tele gram: @Pi_vendor_247
#pi #sell #nigeria #pinetwork #picoins #sellpi #Nigerian #tradepi #pinetworkcoins #sellmypi
What website can I sell pi coins securely.DOT TECH
Ā
Currently there are no website or exchange that allow buying or selling of pi coins..
But you can still easily sell pi coins, by reselling it to exchanges/crypto whales interested in holding thousands of pi coins before the mainnet launch.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and resell to these crypto whales and holders of pi..
This is because pi network is not doing any pre-sale. The only way exchanges can get pi is by buying from miners and pi merchants stands in between the miners and the exchanges.
How can I sell my pi coins?
Selling pi coins is really easy, but first you need to migrate to mainnet wallet before you can do that. I will leave the telegram contact of my personal pi merchant to trade with.
Tele-gram.
@Pi_vendor_247
NO1 Uk Divorce problem uk all amil baba in karachi,lahore,pakistan talaq ka m...Amil Baba Dawood bangali
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Contact with Dawood Bhai Just call on +92322-6382012 and we'll help you. We'll solve all your problems within 12 to 24 hours and with 101% guarantee and with astrology systematic. If you want to take any personal or professional advice then also you can call us on +92322-6382012 , ONLINE LOVE PROBLEM & Other all types of Daily Life Problem's.Then CALL or WHATSAPP us on +92322-6382012 and Get all these problems solutions here by Amil Baba DAWOOD BANGALI
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what is the best method to sell pi coins in 2024DOT TECH
Ā
The best way to sell your pi coins safely is trading with an exchange..but since pi is not launched in any exchange, and second option is through a VERIFIED pi merchant.
Who is a pi merchant?
A pi merchant is someone who buys pi coins from miners and pioneers and resell them to Investors looking forward to hold massive amounts before mainnet launch in 2026.
I will leave the telegram contact of my personal pi merchant to trade pi coins with.
@Pi_vendor_247
what is the future of Pi Network currency.DOT TECH
Ā
The future of the Pi cryptocurrency is uncertain, and its success will depend on several factors. Pi is a relatively new cryptocurrency that aims to be user-friendly and accessible to a wide audience. Here are a few key considerations for its future:
Message: @Pi_vendor_247 on telegram if u want to sell PI COINS.
1. Mainnet Launch: As of my last knowledge update in January 2022, Pi was still in the testnet phase. Its success will depend on a successful transition to a mainnet, where actual transactions can take place.
2. User Adoption: Pi's success will be closely tied to user adoption. The more users who join the network and actively participate, the stronger the ecosystem can become.
3. Utility and Use Cases: For a cryptocurrency to thrive, it must offer utility and practical use cases. The Pi team has talked about various applications, including peer-to-peer transactions, smart contracts, and more. The development and implementation of these features will be essential.
4. Regulatory Environment: The regulatory environment for cryptocurrencies is evolving globally. How Pi navigates and complies with regulations in various jurisdictions will significantly impact its future.
5. Technology Development: The Pi network must continue to develop and improve its technology, security, and scalability to compete with established cryptocurrencies.
6. Community Engagement: The Pi community plays a critical role in its future. Engaged users can help build trust and grow the network.
7. Monetization and Sustainability: The Pi team's monetization strategy, such as fees, partnerships, or other revenue sources, will affect its long-term sustainability.
It's essential to approach Pi or any new cryptocurrency with caution and conduct due diligence. Cryptocurrency investments involve risks, and potential rewards can be uncertain. The success and future of Pi will depend on the collective efforts of its team, community, and the broader cryptocurrency market dynamics. It's advisable to stay updated on Pi's development and follow any updates from the official Pi Network website or announcements from the team.
how to sell pi coins at high rate quickly.DOT TECH
Ā
Where can I sell my pi coins at a high rate.
Pi is not launched yet on any exchange. But one can easily sell his or her pi coins to investors who want to hold pi till mainnet launch.
This means crypto whales want to hold pi. And you can get a good rate for selling pi to them. I will leave the telegram contact of my personal pi vendor below.
A vendor is someone who buys from a miner and resell it to a holder or crypto whale.
Here is the telegram contact of my vendor:
@Pi_vendor_247
If you are looking for a pi coin investor. Then look no further because I have the right one he is a pi vendor (he buy and resell to whales in China). I met him on a crypto conference and ever since I and my friends have sold more than 10k pi coins to him And he bought all and still want more. I will drop his telegram handle below just send him a message.
@Pi_vendor_247
2. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
1
Contents
3. Well positioned across GDP spectrum
Private Consumption
ā¢ Equally well positioned in urban and rural markets
ā¢ Leading player across retail loan categories
ā¢ Focus on working capital finance and trade services
Government
ā¢ Large tax collector for the Government of India
ā¢ Significant provider of cash management services for public
sector and semi government undertakings
Investment
ā¢ Term Loans for capex and brown field expansion
ā¢ Debt syndication team in place
ā¢ Project financing to strong and established players
ā¢ Leading working capital banker to capital goods
manufacturers
India GDP*
2
*Source CSO ā GDP at Market Prices at current prices
FY ā Fiscal year ended March 31
` - Rupees
`. Tn
Investment
Government
Private consumption
0
10
20
30
40
50
60
70
80
90
100
FY 2011 FY 2012 FY 2013
4. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
3
Contents
5. Wide Range of Products and Customer Segments
Loan Products:
Auto Loans
Personal Loans
Home Loans / Mortgages
Commercial Vehicles Finance
Retail Business Banking
Credit Cards
Loans against Gold
2-Wheeler Loans
Construction Equipment Finance
Loans against Securities
Agri and Tractor loans
Education Loans
Other Products / Services:
Depository Accounts
Mutual Fund Sales
Private Banking
Insurance Sales (Life, General)
NRI Services
Bill Payment Services
POS Terminals
Debit Cards
Gold Sales
Foreign Exchange Services
Broking (HDFC Securities Ltd)
Deposit Products:
Savings Accounts
Current Accounts
Fixed / Recurring Deposits
Corporate Salary Accounts
Loan products contdā¦
Self Help Group Loans
Joint Liability Group Loans
Kisan Gold Card
Commercial Banking:
Working Capital
Term Loans
Bill Collection
Forex & Derivatives
Wholesale Deposits
Letters of Credit
Guarantees
Transactional Banking:
Cash Management
Custodial Services
Clearing Bank Services
Correspondent Banking
Tax Collections
Banker to Public Issues
Key Segments:
Large Corporate
Emerging Corporates
Financial Institutions
Government / PSUs
Supply Chain (Suppliers and Dealers)
Agriculture
Commodities
Products / Segments:
Foreign Exchange
Debt Securities
Derivatives
Equities
Other Functions:
Asset Liability Management
Statutory Reserve Management
Complete Suite of Products to Meet Diverse Customersā Needs
Treasury
Wholesale
Banking
Retail
Banking
4
Investment Banking:
Debt Capital Markets
Equity Capital Markets
Project Finance
M&A and Advisory
6. Total Deposits Gross Advances Profit Before Tax
5
Indian GAAP figures. Fiscal Year ended 31st March; ` - Rupees
Gross advances and Profit Before Taxes classified as per RBI guidelines for segmental reporting (Basel II).
āOther Banking Operations Segmentā (which includes Credit Cards, Third Party Product sales etc.) has been added to the Retail Segment
Business Mix
ā¢ Customer segments - main drivers of net revenues
ā¢ Well balanced loan mix between wholesale and retail segments
ā¢ Higher retail revenues partly offset by higher operating and credit costs
ā¢ Equally well positioned to grow both segments
`. Bn`. Bn `. Bn
0
1,600
3,200
2011 2012 2013
Retail Wholesale
0
1,300
2,600
2011 2012 2013
Retail Wholesale
0
60
120
2011 2012 2013
Retail Wholesale
7. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
6
Contents
8. 7
Strong National Network
ļ§ All branches linked online, real time
ļ§ Bank added 193 āmicroā branches in FY 2013
ļ§ Customer base of over 28 million, net
addition of over 2 million customers in FY 2013
Branch classification
Mar ā10 Mar ā11 Mar ā12 Mar ā13
Branches 1,725 1,986 2,544 3,062
ATMs 4,232 5,471 8,913 10,743
Cities / Towns 779 996 1,399 1,845
Metro
35%
Urban
31%
Semi
Urban
26%
Rural
8%
Mar ā10
Metro
24%
Urban
24%
Semi
Urban
36%
Rural
17%
Mar '13
FY ā Fiscal year ended March 31
9. -
1,600
3,200
2011 2012 2013
Time Savings Current
Total Deposits Core CASA Ratio Average Saving Balance per Account
ā¢ Healthy proportion of CASA (current & savings) deposits
ā¢ Floats from multiple transactional banking franchises
ā¢ Continued growth in new customer acquisitions
ā¢ Provides customer base for ongoing cross-sell through branches
ā¢ Quality growth rather than mere numbers
`. Bn
Indian GAAP figures. Fiscal year ended 31st March
Core CASA ratio based on daily average balances for the year
` - Rupees
8
`.
High Quality Deposit Franchise
0%
26%
52%
2011 2012 2013
Savings Current
0
25,000
50,000
2011 2012 2013
10. ā¢ Amongst the lowest deposit costs in the industry
ā¢ Healthy margins ā relatively stable over rising & declining interest rates
ā¢ Average yields supported by higher proportion & product mix of retail loans
Indian GAAP figures. Fiscal year ended 31st March
9
Low Funding Costs ā Healthy Margins
4.44% 4.43% 4.47%
0.00%
3.00%
6.00%
2011 2012 2013
Net Interest Margin
4.30%
5.72%
6.13%
0.00%
3.50%
7.00%
2011 2012 2013
Cost of Deposits
11. Indian GAAP figures. Fiscal year ended 31st March; FY - Fiscal Year ended 31st March.
* Recoveries includes miscellaneous income
` - Rupees
10
Strong Non-Funded Revenues
Multiple sources of fees &
commissions:
Banking charges (Retail & Wholesale)
Retail Asset Fees
Credit card Fees
Third party product sales
Cash management
Trade Finance
Depositary charges
Bullion sales
Custody
`. Mn
-2,000
38,000
78,000
2011 2012 2013
Fees & Commission
Fx & Derivatives
Recoveries*
P/L on Investments
ā¢ Other Income (non-funded revenues) at 30% of Net Revenues in FY 2013
ā¢ Composition of Other Income in FY 2013:
ā¢ Fees and commission 75%,
ā¢ FX and Derivatives Revenues 15%,
ā¢ Recoveries from written-off accounts 8%,
ā¢ Profit / Loss on sale of Investments 2%
12. The charts above cover only transactions initiated by our own customers at our channels and which could have been transacted at the Bankās branches.
Transactions such as (a) SMS alerts sent to customers, (b) point of sale (POS) transactions, and (c) transactions by holders of other
banksā cardholders have therefore been excluded.
% Customer Initiated Transactions by Channel
2001
Multiple Delivery Channels
Greater Choice and Convenience for Our Retail
Customers
Regionalized Processing Units Derive Economies of Scale
Electronic Straight Through Processing Reduce Transaction Costs and Error Rates
Data Warehousing, CRM, Analytics Improve Sales & Credit Efficiencies, Cross-sell
Innovative Technology Application Provide New or Superior Products
2013
11
Leveraging Technology
Branches
43%
Phone Banking
14%
Internet & Mobile
3%
ATM
40%
ATM
30%
Branches
18%
Internet & Mobile
44%
Phone Banking
8%
13. NPA% to Advances Loan Loss Provisions
`. Bn
ā¢ Amongst the best portfolio quality (wholesale & retail) in the industry
ā¢ Strong credit culture, policies, processes
ā¢ Specific provision cover (excluding write-offs, technical or otherwise) at 80% of NPAs
ā¢ Restructured loans formed 0.2% of the Bank's gross advances as on March 31, 2013
ā¢ Floating provisions at `1,835 crore as on March 31, 2013
Indian GAAP figures. Fiscal year ended 31st March.
Net Non Performing Assets (NPA) = Gross NPA less specific loan loss provisions
` - Rupees
12
Healthy Asset Quality
-0
14
28
2011 2012 2013
Gross NPAs Specific Provision General Provision
1.05% 1.02% 0.97%
0.19% 0.18% 0.20%
0%
1%
2%
2011 2012 2013
Gross NPA % Net NPA %
14. Net Profit
ROA
`. Mn
EPS
Indian GAAP figures. Fiscal year ended 31st March
* 10 year Compounded Annual Growth Rate
EPS for the year 2011 has been recomputed to give effect of the share split from face value of ` 10 to face value of ` 2
113
Consistent Financial Performance
`.
-
35,000
70,000
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013
1.58%
1.77%
1.90%
0%
1%
2%
2011 2012 2013
17.0
22.1
28.5
0
15
30
2011 2012 2013
15. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
14
Contents
16. ā¢ Well diversified product mix
ā¢ Balancing volumes and market
share with margins and risk
ā¢ Home Loans* (Mortgage) offering
ā origination (loan sanctions) now
around ` 10 Bn per month
ā¢ Loan losses within product pricing
parameters
`. Bn
Retail loans are net of loans sold and include loan assignments. Retail loans are classified as per RBI guidelines for segmental reporting (Basel II).
* In arrangement with HDFC Ltd., āOthersā includes Tractor Loans, Loans to Self Help Group, Retail overdrafts, Loans against Securities, etc
Indian GAAP figures. Fiscal year ended 31st March; ` - Rupees
115
Retail Loans ā Profitable Growth
Auto
Loans
Business
Banking
Commercial
Vehicles
Personal
Loans
Home
Loans
Credit Card
Others
Kisan Gold Card
Gold Loans
0
700
1,400
2011 2012 2013
Two wheelers
17. `. Bn Wholesale Advances
Indian GAAP figures. Fiscal year ended 31st March; Total wholesale advances are as per the RBI guidelines for segmental reporting (Basel II).
āOthersā includes Capital markets and commodity finance, and other consumer loans over ` 50 million.
FIG ā Financial Institutions and Government group, CV/CE ā Large ticket commercial vehicle and construction equipment loan ` - Rupees
116
Wholesale Banking - Accessing Multiple Segments
ā¢ Leveraging relationships with large & emerging
corporates for multiple revenue streams
ā¢ Focus on house banking
ā¢ Balanced mix between working capital financing,
term loans and transactional banking
ā¢ Well diversified loan portfolio across major
industry segments
ā¢ Investment banking capability built across various
industry segments
0
600
1,200
2011 2012 2013
FIG
CV / CE
Others
Business Banking
Emerging Corporate
Corporate
ā¢ Leading provider of electronic banking services for supply chain management (SCM)
ā¢ Structured cash management-cum-vendor/distributor finance
Corporate
Dealers
Distributors
OEM Customers
Vendors
18. 0
850
1,700
2011 2012 2013
Primary Settlements Accounts
(Stock Exchanges)
0
14,000
28,000
2011 2012 2013
Gross Cash Management Volumes * Nos.
ā¢ Clear market leader : cash settlements on stock & commodities exchanges
ā¢ Leading provider of cash management solutions
ā¢ Large corporates and SME
ā¢ Financial Institutions
ā¢ Government (including tax collections)
For the Fiscal year ended 31st March,
* Gross Cash Management Volumes adjusted for collections on account of IPOs
` - Rupees
`. Bn
117
Focus on Transactional Banking Opportunities
19. 0
6,000
12,000
2011 2012 2013
FX & Derivatives Revenues
ā¢ Revenues ā Largely customer driven, low reliance on trading revenue
ā¢ Treasury advisory services
ā¢ Plain vanilla FX offerings to retail and business banking segments
ā¢ FX and derivatives product sales to corporate and institutional customers
Indian GAAP figures. Fiscal year ended 31st March; ` - Rupees
Corp ā Corporate, ECG ā Emerging Corporate Group, BB ā Business Banking, FIG ā Financial Institutions & Government Group;
āOthersā includes Capital Markets and Commodity Finance
`. Mn
118
Customer Focused Treasury Products
Corp
17%
ECG
10%
Retail
55%
BB
6%
FIG
3%
Others
9%
Customer Revenues Mix
20. 0
60
120
2011 2012 2013
ā¢ Market leader in credit cards
ā¢ Around 75% of new credit cards issued to internal customers
ā¢ Loss rates well within the range priced in
ā¢ Merchant acquiring ā over 240,000 POS terminals, 53% growth in thru-puts in FY 2013
Number of Cards Credit Cards Receivables Acquiring Thruputs
Indian GAAP figures. Fiscal year ended 31st March. ` - Rupees
FY 2013 ā Fiscal year ended 31st March 2013
POS ā Point of Sale
`.Bn `.BnMn
119
Cards ā Achieving Scale
0
12
24
2011 2012 2013
Debit cards Credit cards
0
400
800
2011 2012 2013
21. 20
Banking on Rural India
Local
Government
Self Help
Groups
Farmers
Intermediaries
(Arhatiyas, traders)
Food
Processors
Individuals
Pre and Post Harvest Credit
Tractor Loans
Kisan Cards
Small Working Capital Loan
Regular / Basic Savings Bank Deposit Account
Term / Micro deposits
Life and General Insurance
Payment ecosystem
Banking Services for the rural eco-system
through customised loan and deposit
products whilst maintaining credit standards
Other banking products
Liability Products
Sustainable Livelihood Banking
Loan Products
Rural banking products offered through
traditional and micro branches in the deeper
geography of the country
Micro branches are primarily two member branches to expand and deepen the penetration in the rural market including in unbanked area.
22. HDB Financial Services Limited
ā¢ NBFC catering to certain customer segments not served by the Bank
ā¢ Main Products: Retail secured and unsecured loans, Insurance services and Collection
services
ā¢ Network of 230 branches
ā¢ FY 2013 - Loan book : ` 82,037 million, Net Profit : ` 1,024 million
HDFC Securities Limited
ā¢ Amongst the leading equity brokerages in the country
ā¢ Over 190 branches and 1.6 million customers
ā¢ Revenues from brokerage as well as distribution of financial products
ā¢ FY 2013 - Net Profit : ` 668 million
21
Subsidiary Companies
` - Rupees
FY 2013 ā Fiscal year ended March 31, 2013
23. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
22
Contents
24. Indian GAAP figures (` Mn) , ` - Rupees;
*Recoveries includes miscellaneous income
23
Key Financials
`. In million
Quarter
Ended
June 2013
Quarter
Ended
June 2012
Change
Year
Ended
Mar 13
Year
Ended
Mar 12
Change
Net Interest Income 44,187 36,524 21.0% 158,111 128,846 22.7%
Fees & Commissions 12,845 11,505 11.6% 51,669 43,121 19.8%
FX & Derivatives 3,143 3,148 -0.2% 10,101 11,388 -11.3%
Profit / (loss) on Investments 1,995 665 199.9% 1,613 (1,959) -182.3%
Recoveries* 1,273 1,176 8.2% 5,143 5,286 -2.7%
Net Revenues 63,443 53,018 19.7% 226,637 186,682 21.4%
Operating Costs 30,382 26,266 15.7% 112,361 92,776 21.1%
Provisions & Contingencies 5,271 5,816 -9.4% 16,770 18,774 -10.7%
Profit Before Tax 27,790 20,936 32.7% 97,506 75,132 29.8%
Tax 9,351 6,762 38.3% 30,243 23,461 28.9%
Profit After Tax 18,439 14,174 30.1% 67,263 51,671 30.2%
25. ā¢ Net profit up by 30.1% to ` 18.4 Bn
ā¢ Gross advances increased by 21.2% to ` 2,603 Bn
ā¢ Deposits up by 17.8% to ` 3,033 Bn
ā¢ CASA ratio at 44.7%
ā¢ Net Interest Margin at 4.6%
ā¢ Cost-to-income ratio at 47.9%
ā¢ Gross NPA / gross advances at 1.0%
ā¢ Net NPA / net advances at 0.3%
ā¢ Capital adequacy ratio (CAR) as per Basel III - total 15.5% of which tier I at 10.5%
24
Indian GAAP figures (Bn =Billion); ` - Rupees
Net NPA = Gross NPA less specific loan loss provisions, Capital adequacy ratio computed as per RBIās Basel III capital regulations
Comparisons are with respect to corresponding figures for the quarter ended June 30, 2012
Financial Highlights - Quarter ended June 2013
26. Well positioned across GDP spectrum
Meeting Diverse Customersā Needs
Unique Franchise in the Indian Banking Sector
Key Business Initiatives
Financial Highlights
Value Proposition
25
Contents
27. 26
Value Proposition ā Healthy Growth, Low Risk
Healthy balance sheet and
revenue growth
Leveraging organic and
inorganic growth
opportunities
Proven ability to generate
Shareholder Value
Branch Sales Process,
Data Mining & CRM,
geared for Cross sell
Strong Risk management,
focus on asset quality
Disciplined margin and
capital management with a
focus on ROA/ROE
Nationwide network, with
expanding semi urban and
rural footprint
Growing economy /
banking industry,
Gaining market share
Leading (Top 3) player
across multiple products
Wide Product range and
multiple customer segment
28. Certain statements are included in this release which contain words or phrases, such as āwillā, āaimā, ābelieveā, āexpectā, āwill
continueā, āanticipateā, āestimateā, āintendā, āplanā, āfutureā, āobjectiveā, āprojectā, āshouldā, and similar expressions or
variations of these expressions, that are āforward-looking statementsā. Actual results may differ materially from those
suggested by the forward-looking statements due to certain risks or uncertainties associated with our expectations with
respect to, but not limited to, our ability to implement our strategy successfully, the market acceptance of and demand for
various banking services, future levels of our non-performing loans, our growth and expansion, the adequacy of our
allowance for credit and investment losses, technological changes, volatility in investment income, our ability to market new
products, cash flow projections, the outcome of any legal, tax or regulatory proceedings in India and in other jurisdictions we
are or become a party to, the future impact of new accounting standards, our ability to pay dividends, the impact of changes
in banking regulations and other regulatory changes in India and other jurisdictions on us, our ability to roll over our short-
term funding sources and our exposure to market and operational risks. By their nature, certain of the market risk
disclosures are only estimates and could be materially different from what may actually occur in the future. As a result,
actual future gains, losses or impact on net income could materially differ from those that have been estimated. Our forward
looking statements speak only as of the date on which they are made and we do not undertake any obligation, and we do
not intend, to update or revise any forward looking statements to reflect events or circumstances after the date in the
statement, even if our expectations or any related events or circumstances change. In addition, other factors that could
cause actual results to differ materially from those estimated by the forward-looking statements contained in this document
include, but are not limited to: general economic and political conditions, instability or uncertainty in India and other countries
which have an impact on our business activities or investments caused by any factor including the global financial crisis and
problems in the Eurozone countries, terrorist attacks in India, the United States or elsewhere, anti-terrorist or other attacks
by the United States, a United States-led coalition or any other country, tensions between India and Pakistan related to the
Kashmir region, military armament or social unrest in any part of India, the monetary and interest rate policies of the
government of India, natural calamities, inflation, deflation, unanticipated turbulence in interest rates, foreign exchange
rates, equity prices or other rates or prices, the performance of the financial markets in India and globally, changes in Indian
and foreign laws and regulations, including tax, accounting and banking regulations, changes in competition and the pricing
environment in India, and regional or general changes in asset valuations.