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The document discusses the importance of human capital management for business growth. It states that the goal of every organization is to increase stakeholder value through a healthy balance sheet, high employee competency, customer confidence, high profits and low expenses. This can be achieved through effective execution of an operational strategy along with HR. The HR functions should be a strategic partner that ensures alignment with business goals, a change agent that supports business transitions, an employee champion that protects employee interests, and an administrative expert that provides efficient services. Key actions for HR include designing a performance system linked to strategy, identifying skills for business goals, and reviewing processes for relevance and scalability.






