The document provides an overview of a workshop on understanding culture differences using the Culture Bump approach. It introduces the four main Culture Bump tools: 1) using a common language, 2) redefining culture, 3) an 8-step process for responding to differences, and 4) understanding the cultural adjustment cycle. The workshop covers exploring different types of cultural information, defining what a culture bump is, practicing identifying different identity "bits and pieces", going through the 8 steps for responding to culture bumps, and learning about the cultural adjustment cycle people experience when moving between cultures.

1. Three Ways to Understand Culture
Four Culture Bump Tools to Use
Tomorrow
Culture Bump Approach to Differences for HCC
Counselors
Dr. Carol M. Archer
Dr. Kathy Najafi
October 27, 2023
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2. Your Facilitators Today

3.  Wor
Culture Bump 8 Steps: How to
respond to differences
Shake it off
Step Back
Stand on common ground
Cultural Adjustment Cycle
 Workshop Overview
Your Vision
Types of Cultural Information
What is a Culture Bump?
A New Definition of Culture
Group Work: Exploring our
bits & pieces

4. Culture Bump redefines cultural understanding to give people the
tools and confidence to interact with anyone anywhere.
 Culture Bump’s Mission

5.  HCC’s Mission

6.  A fundamental assumption that underpins
Culture Bump

7. You have a vision for this team.
Take 5 minutes to discuss your vision.

8. Culture Bump redefines cultural understanding to give people the
tools and confidence to interact with anyone anywhere.
Culture Bump’s Mission

9. 3 different approaches to cultural understanding
 Culture Specific
 Ways of showing respect and relationship
 Greetings
 Lifestyles
 Office etiquette
 Culture General
 Perceptions
 Communication Styles
 Cultural Values
 Cultural Adjustment

10. Types of Cultural Information
Culture Specific
Ways of showing respect and relationship
Lifestyle
Office Etiquette
Greetings
Culture General
Perceptions
Communication Styles
Cultural Values
Cultural Adjustment
Macro Cultural Approach
Why are
we
different?

11.  So today
Focusing on a difference
itself
Culture Bumps
Micro Cultural Approach
How we are
the same.
Redefines how to
understand cultures
Shifts the
focus from
understanding
cultural groups
to…

12. 
By dealing with the difference itself,
we discover that
• we are actually engaged with multiple cultures
• no one is merely a product of culture
• We look at people themselves - not just the culture they come
from
• We always find…

13.  Humans…Being Connected

14.  A Culture Bump is…
merely a difference…
something that catches your
attention
something that you would not
do or say yourself

15.  Specifically, it is
1. Something that somebody does
2. Something that somebody says
3. The way something is said
4. Some thing
p. 9 Culture Bump: 8 Steps to Common Ground

16. Look at this culture bump between Josh from the USA and Mazen from Syria.
Josh is visiting Mazen in Mazen’s home. Notice what each young man says and
does at the moment of the bump.
This demonstrates the first Culture Bump tool = A common language
 An Example of a Culture Bump

17.  What is the Culture Bump?

18.  The First Tool!
A Common Language
Culture
Bump! Culture
Bump!

19. How might this have played out without
a common language?

20.  Recall the last time you had a “Culture Bump”
with someone.
Discuss this incident at your table.
By discussing your Culture Bump, do you understand
why we sometimes connect and sometimes we don’t connect
in cross-cultural relationships? (Remember cross cultural can mean
any of the identity groups –such as professional, gender, age – that
we belong to.)

21. • How are college classrooms different than high school
classrooms for our students?
How are American classrooms different than other
countries’ classrooms?
Culture Bump App
 Culture Bump gives a way to be confident in new situations.

22. • 1. Common Language
• 2. New Cultural Definition
First of the Four Culture Bump Tools
3. The 8 -Steps
4. Cultural Adjustment Cycle
CB
CB

23. The bits and
pieces of our
many identity
groups
What is culture?
 The Second Tool! Redefining “culture”

24. • We all belong to multiple identity groups.
• How many identity groups can you identify in
these pictures?
 Culture from a micro-cultural perspective.
(Culture Bump perspective)

25. In the Culture Bump Approach, culture is seen as the bits and pieces people
share with one another. No two people share everything or have everything
in common. But when you and other people have majority of “bits and
pieces” in common, it could be said that you “share a culture.”
 In other words…

26. This means that you can share ”bits and pieces” with lots of different groups
of people.
And it also means that you will share very few “bits and pieces” with many
other groups of people.
When you share few “bits and pieces”, you have a cross-cultural relationship
with those people.
pp. 47;58-59;83 Culture Bump: 8 Steps to Common Ground
 CULTURE Bump and Culture

27. The following activity allows you to actually experience and
acknowledge four of your own ”bits and pieces” or identities and
explore those “bits and pieces” on your perceptions of life.
 Activity

28. Group Activity
Find one or more people with whom you share a particular
characteristic.
 Now…

29.  Now, let’s practice identifying “bits & pieces”
Group Activity:
Share with one another in your
“group” how you believe that your
birth order influenced you the way
you think and behave.
1 3
2
4
First born
Last born
Only child
Middle born

30.  Now, let’s practice identifying “bits & pieces”
Group Activity:
What kind of student were you?
Find your companions.
Share with one another in your group
how that experience influences the way
you think and behave.
1 3
2
4
Athlete Nerd
Class clown Popular

31.  Now, let’s practice identifying “bits & pieces”
Where did you spend the
majority of your childhood?
How has that impacted your
worldview?
1 3
4
Town Country
City Various
2

32. Now, let’s practice identifying “bits & pieces”
Individual Activity
Fill in as many “cultural groupings”
with which you identify as you can
and share with one another.
With different cultural groupings,
discuss how you might relate to
one another.
1
3
2
4
Pie Cake
Cobbler Homemade ice cream

33. • 1. Common Language
• 2. New Cultural Definition
Second of the Four Culture Bump Tools
3. The 8 -Steps
4. Cultural Adjustment Cycle
CB
CB

34. Break. 10 minutes

35.  The Third Tool! Having a specific, structured response to
CultureBumps
1. Shaking off situations
2. Getting the Big Picture
3. Connecting with Anyone
Anywhere

36.  What can we do when we have a culture bump and disconnect from someone?
• Steps 1-4 Detaching
• (Shake it off)
• Steps 5-7 Understand the
Bigger Picture
• (Step Back)
• Step 8 Reconnection
• (Stand on common ground)

37. • Is anything in this incident a culture bump for you?
• Go to the 8 Step online tool and go through the steps online
for YOUR bump. Feel free to discuss with one another your
answers.
What did you discover from going through the steps?
Go to https://www.culturebump.com/8-steps-online-tool

38. • How can you use the 8 Steps On-
line Tool in these types of
encounters?
– To detach
– To understand the bigger picture
– To reconnect
 What are some Culture Bumps that you encounter
as an advisor?

39. Remember
We don’t need to understand everything
about a culture
We just need to understand
Our Culture Bumps!

40. • 1. Common Language
• 2. New Cultural Definition
Third of the Four Culture Bump Tools
• 3. The 8 -Steps
4. Cultural Adjustment Cycle
CB
CB

41.  The Fourth Tool! Cultural Adjustment Cycle

42.  Cultural Adjustment Cycle
When students go from
one culture* to another,
they pass through
various stages…. In fact,
it is like riding a roller
coaster….
• High School to College
• Brenham to Houston
• Military to College
• Etc..

43.  Honeymoon/Arrival
 Happy
 Excited
 Nervous

44.  Culture Shock
• Physical: tired, lack of
concentration, ill,
sleep problems
• Psychological:
Overwhelmed,
homesick, hopeful,
nervous

45.  Initial Adjustment
 Begin to understand a
little about new place
 Less homesick for the
familiar and safe
 More confident
 Self determination

46.  Mental Isolation
 Disdain and anger
against host culture
 Self-doubt and worry
 Resentment
 Disappointment in self
or new surroundings

47.  Acceptance and Integration
 Stop trying so hard
 Accept new place
 Develop strategies for
living each day

48. The Fourth Tool! Available online

49. • 1. Common Language
• 2. New Cultural Definition
Fourth of the Four Culture Bump Tools
• 3. The 8 -Steps
• 4. Cultural Adjustment Cycle
CB
CB

50. Bonus FifthTool. CultureBumpApp

51. Culture Bump redefines cultural understanding to give people the
tools and confidence to interact with anyone anywhere.
Culture Bump’s Mission

52. At your tables, reflect on our time together
• What new information did you learn?
• What new insights did you have?
• How will these tools influence your
work?
• How is your confidence level?