The document discusses the evolution of IT management over time. It covers several frameworks and standards that have helped to standardize and improve IT management, including:
- ITIL (Information Technology Infrastructure Library), introduced in 1980, which provides best practices for IT service management.
- Enterprise architecture frameworks, developed in the 1980s, which help align business and IT strategies through architectural models and views.
- COBIT (Control Objectives for Information and Related Technologies), introduced in 1996, which provides a framework for the governance and management of enterprise IT.
- Process automation, which aims to streamline and optimize business processes through the use of technologies like BPMN, BPEL and XPDL to model
Creating A Necessary Dependence - IT Business Alignmentgmwhitfield
The document discusses IT business alignment and how creating dependence between IT and business leaders is necessary to achieve alignment. It outlines challenges to alignment like focusing only on how IT aligns to business, a lack of tools to measure maturity, and traditional technology-focused solutions. The document proposes an IT2x framework that takes a process-centric approach involving both IT and business to identify projects supporting business goals. This framework aims to eliminate waste, allow more budget for innovation, and provide metrics to improve efficiency and alignment through a shared understanding of goals.
The financial case for tracking collaborationSteve Pell
This document discusses the financial case for tracking collaboration within organizations. There are three common ways that tracking collaboration can increase returns: 1) Increase revenue through targeted interventions that identify high performers and areas for improvement. 2) Increase revenue by using data to drive behavioral change and give managers tools to measure collaboration. 3) Reduce costs by understanding and optimizing current and past collaboration initiatives to eliminate unneeded programs and improve efficiency. Case studies show tracking collaboration can significantly boost revenue and productivity through these targeted approaches.
Cloud adoption is soaring among Indian organizations as CIOs embrace their changing role. The emergence of cloud computing has significantly transformed the role of CIOs by creating new teams and structures and changing benchmarks of success. A CIO's approach to adopting cloud internally should be similar to a cloud service provider's approach, beginning with a well-defined strategy, expressing their vision supportively, and educating CEOs on cloud benefits like faster innovation. For a CIO to succeed in their transformed role, they must have both a deep understanding of the business and the technologies that support it.
This document discusses business change management and how to successfully manage change. It defines business change management as focusing on the people side of change, including the activities and people involved. It notes that managing change becomes more important as more change occurs. It introduces models for assessing the impact of change, including the McKinsey 7S model. It also discusses measuring change readiness using the change equation and provides examples for a company implementing a new finance system. Finally, it emphasizes that focusing on people can help reduce typical high failure rates for organizational change initiatives.
The document discusses the evolution of IT management over time. It covers several frameworks and standards that have helped to standardize and improve IT management, including:
- ITIL (Information Technology Infrastructure Library), introduced in 1980, which provides best practices for IT service management.
- Enterprise architecture frameworks, developed in the 1980s, which help align business and IT strategies through architectural models and views.
- COBIT (Control Objectives for Information and Related Technologies), introduced in 1996, which provides a framework for the governance and management of enterprise IT.
- Process automation, which aims to streamline and optimize business processes through the use of technologies like BPMN, BPEL and XPDL to model
Creating A Necessary Dependence - IT Business Alignmentgmwhitfield
The document discusses IT business alignment and how creating dependence between IT and business leaders is necessary to achieve alignment. It outlines challenges to alignment like focusing only on how IT aligns to business, a lack of tools to measure maturity, and traditional technology-focused solutions. The document proposes an IT2x framework that takes a process-centric approach involving both IT and business to identify projects supporting business goals. This framework aims to eliminate waste, allow more budget for innovation, and provide metrics to improve efficiency and alignment through a shared understanding of goals.
The financial case for tracking collaborationSteve Pell
This document discusses the financial case for tracking collaboration within organizations. There are three common ways that tracking collaboration can increase returns: 1) Increase revenue through targeted interventions that identify high performers and areas for improvement. 2) Increase revenue by using data to drive behavioral change and give managers tools to measure collaboration. 3) Reduce costs by understanding and optimizing current and past collaboration initiatives to eliminate unneeded programs and improve efficiency. Case studies show tracking collaboration can significantly boost revenue and productivity through these targeted approaches.
Cloud adoption is soaring among Indian organizations as CIOs embrace their changing role. The emergence of cloud computing has significantly transformed the role of CIOs by creating new teams and structures and changing benchmarks of success. A CIO's approach to adopting cloud internally should be similar to a cloud service provider's approach, beginning with a well-defined strategy, expressing their vision supportively, and educating CEOs on cloud benefits like faster innovation. For a CIO to succeed in their transformed role, they must have both a deep understanding of the business and the technologies that support it.
This document discusses business change management and how to successfully manage change. It defines business change management as focusing on the people side of change, including the activities and people involved. It notes that managing change becomes more important as more change occurs. It introduces models for assessing the impact of change, including the McKinsey 7S model. It also discusses measuring change readiness using the change equation and provides examples for a company implementing a new finance system. Finally, it emphasizes that focusing on people can help reduce typical high failure rates for organizational change initiatives.
James R. White is an experienced CFO and business leader with a track record of value creation through mergers and acquisitions, business turnarounds, cost reductions, and strategic planning. He has held CFO and executive roles at companies in various industries, leading finance teams and driving profit improvements. His experience includes working with private equity firms and global Fortune 500 companies.
Global, business-focused, strategic Senior Executive. Leads complex business transformations, and drives performance improvements with world-class solution delivery. Skilled in anticipating shifting business needs and proactively adapting IT direction that creates new opportunities and drives business results. Adept at building and leading large teams through complex, enterprise-wide change.
Jose Roman is an experienced IT executive with a proven track record of developing and executing IT strategies to align technology with business objectives. As Executive Director of Corporate Infrastructure and Technology Operations at Eduk Group, he improved systems availability, drove process improvement initiatives, defined impactful IT solutions, improved project and service management performance, and transitioned the organization to cloud-based technologies. Previously, as IT Director at Pfizer, he managed regional IT operations, implemented portfolio programs, improved service levels, drove cost savings initiatives, and led the integration of systems following an acquisition. Roman has a passion for people development and has consistently recruited and retained top talent throughout his career.
The document provides information about the CIO Summit taking place from December 8-10, 2008 at the Boca Raton Resort & Club in Boca Raton, Florida. It discusses the roles and challenges facing CIOs, including deploying new technologies, designing solutions, managing projects, and aligning IT strategies with business goals. The summit will feature keynote speakers, panel discussions, case studies and meetings with technology providers to help CIOs address challenges like data storage, security, virtualization, and business continuity. Topics will include aligning IT with business strategies, innovation, compliance, outsourcing and more. The event is invitation-only and aims to facilitate networking among CIOs.
Michael Spano is a visionary executive with over 35 years of experience in information technology optimization, business transformation, and strategic consulting. He has held CIO and CTO roles, and is currently an independent consultant. His experience includes portfolio management, risk assessment, IT strategy, change management, and technology deployments. He has a PhD in Industrial Engineering and has consulted for organizations including IBM, Siemens, and universities.
IT Management Introduction pdf to BLZ (1).pptxRakesh Nair
The document provides an overview of IT management challenges and frameworks. It discusses (1) ITIL which is a best practice framework for IT service management, (2) Enterprise Architecture which helps define and develop technology capabilities to achieve business strategies, and (3) COBIT which provides a comprehensive framework for governance and management of enterprise IT. These standards and frameworks were developed to help organizations address the increasing complexity of IT and enable business transformation through technology.
The document discusses how organizations are increasingly questioning the value of IT investments despite continuing to spend more on IT. It notes several studies that found high percentages of failed or challenged IT projects. The document then discusses how IT investments have evolved from efficiency to effectiveness to innovation. It argues that organizations need to maximize the value of IT-enabled change investments by getting optimal benefits at affordable costs with acceptable risk over the full investment lifecycle. It presents various aspects of IT governance, portfolio management, and a full governance process as ways to better ensure IT investment success and value delivery.
Cinco consejos de los expertos Cutter (Cuitláhuac Osorio)Software Guru
Cuitláhuac Osorio forma parte del consorcio Cutter donde nos habla de cómo hacer que las TI importen y que funcionen.
Además, nos comparte 5 consejos de los expertos.
Oracle continued to deliver innovation in the early 2000s despite downturns in the enterprise IT market. Major technical breakthroughs like Oracle Real Application Clusters, Oracle E-Business Suite, Oracle Grid Computing, support for enterprise Linux, and Oracle Fusion positioned Oracle for continued leadership. Oracle cut costs by $1 billion while revenues grew 15% due to lower consulting services. Research and development expenses increased 20% while earnings per share also increased.
Matthew Keane is an accomplished IT leader with over 20 years of experience in software development, program management, application support, and operations. He has a proven track record of success in both Fortune 500 companies and start-ups in industries such as gaming, publishing, financial services, manufacturing, and insurance. Keane is skilled at aligning IT strategies to business goals using agile methodologies and has experience defining sourcing strategies to reduce development costs. He holds certifications in Scrum and serves as a transformational leader focused on establishing best practices to achieve business objectives.
IT Governance – The missing compass in a technology changing worldPECB
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This document is a resume for Gregory L. Shireman that outlines his professional experience and expertise. He has over 20 years of experience leading technology teams and implementing projects. His most recent role was as CEO of GLS Investments LLC, where he purchases distressed properties and converts them to rental properties. Prior to that he held several leadership roles at large companies, including Experian and GE, where he successfully led projects, reduced costs, increased profits and improved customer satisfaction.
Dean Backos is a versatile procurement executive with over 20 years of experience in global sourcing and supply chain management. He has a proven track record of delivering substantial cost savings and financial results through strategic sourcing initiatives, contract negotiations, and process improvements. As Vice President of Procurement at Compuware Corporation, Backos led a team that reduced IT costs by $30 million, software licensing costs by $2.7 million annually, and telecom expenses by $13.7 million over three years through strategic supplier relationships and contract renegotiations. He currently works as an independent consultant, helping companies optimize their supply chain management and procurement operations.
Most businesses are trying to achieve digital transformation, but not everyone is going about it the right way. MuleSoft recently surveyed 800 global IT decision makers; 96 percent of respondents are executing on digital transformation initiatives or planning to do so in the near future. However, the results also showed that just 18 percent of IT decision makers are confident that they will succeed in meeting this year’s digital transformation goals.
In this presentation, you will learn:
-How IT can enable opportunities that impact the bottom line
-Steps to digitize data and transform the organization
-How CIOs and IT teams can reconcile existing technology with expectations for digital transformation
Technology Leader,
Strategic Leader,
IT Executive,
IT Business Partner,
Business Technology Partner, Executive,
Chief of Staff,
Executive Director,
Chief Business Officer,
IT Leader,
IT/Finance,
VP IT Relationship Management ,
Business Partner Driving Cross-Functional Alignment of IT Strategy, Programs & Services
PMO Leadership
IT Strategy
This document provides a summary of Lillian G. Taylor's resume. It outlines her extensive experience in sales, marketing, data analytics and strategy roles over 20 years, primarily focused on big data, AI and cloud technologies. She has held leadership positions at IBM, Aviana Global Technologies, Metalogix and other companies. The resume lists her accomplishments, awards, professional qualifications, education and recommendations from previous managers and colleagues praising her work ethic, customer focus, and sales and technical skills.
During the 1990s, companies spent large amounts on IT investments without clear business cases. This document discusses managing IT as a business to ensure investments are aligned with business goals and deliver value. It argues the CIO must treat IT as a mainstream business, connect IT to corporate strategy, and focus on customer service, quality and performance. The CIO should also demand business units justify IT needs and pay for resources themselves. By integrating IT strategy with overall business strategy and focusing on profitability drivers, companies can better manage IT as a business.
Central de Serviço e Governança de IT | Encontro de Cios CTIS e Sucesu Minas ...sucesuminas
This presentation discusses how IT organizations can increase business value by focusing on value optimization, enabling innovation, and business restructuring. It introduces four levers that can be used individually or together to increase business value: 1) IT procurement cost savings, 2) cost savings within IT, 3) joint business and IT cost savings through initiatives like process improvement and technology-enabled restructuring, and 4) delivering business services differently to generate more value. The presentation provides questions organizations should ask to assess opportunities within each lever and examples of specific cost optimization and value generation actions they can take.
Jose Roman is a senior IT executive with over 30 years of experience leading IT organizations. He has a proven track record of aligning business and technology, improving systems availability, defining enterprise solutions, and driving cost savings through process improvements and technology optimization. Currently he serves as the Executive Director of Corporate Infrastructure and Technology Operations at Eduk Group, where he has transitioned the organization to cloud-based technologies and improved key metrics.
Abdelfattah Habib
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Senior IT Advisor
How To Pass COBIT 5 Foundation Exam
Agenda
What & Why COBIT5
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Exam
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Gift
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James R. White is an experienced CFO and business leader with a track record of value creation through mergers and acquisitions, business turnarounds, cost reductions, and strategic planning. He has held CFO and executive roles at companies in various industries, leading finance teams and driving profit improvements. His experience includes working with private equity firms and global Fortune 500 companies.
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Jose Roman is an experienced IT executive with a proven track record of developing and executing IT strategies to align technology with business objectives. As Executive Director of Corporate Infrastructure and Technology Operations at Eduk Group, he improved systems availability, drove process improvement initiatives, defined impactful IT solutions, improved project and service management performance, and transitioned the organization to cloud-based technologies. Previously, as IT Director at Pfizer, he managed regional IT operations, implemented portfolio programs, improved service levels, drove cost savings initiatives, and led the integration of systems following an acquisition. Roman has a passion for people development and has consistently recruited and retained top talent throughout his career.
The document provides information about the CIO Summit taking place from December 8-10, 2008 at the Boca Raton Resort & Club in Boca Raton, Florida. It discusses the roles and challenges facing CIOs, including deploying new technologies, designing solutions, managing projects, and aligning IT strategies with business goals. The summit will feature keynote speakers, panel discussions, case studies and meetings with technology providers to help CIOs address challenges like data storage, security, virtualization, and business continuity. Topics will include aligning IT with business strategies, innovation, compliance, outsourcing and more. The event is invitation-only and aims to facilitate networking among CIOs.
Michael Spano is a visionary executive with over 35 years of experience in information technology optimization, business transformation, and strategic consulting. He has held CIO and CTO roles, and is currently an independent consultant. His experience includes portfolio management, risk assessment, IT strategy, change management, and technology deployments. He has a PhD in Industrial Engineering and has consulted for organizations including IBM, Siemens, and universities.
IT Management Introduction pdf to BLZ (1).pptxRakesh Nair
The document provides an overview of IT management challenges and frameworks. It discusses (1) ITIL which is a best practice framework for IT service management, (2) Enterprise Architecture which helps define and develop technology capabilities to achieve business strategies, and (3) COBIT which provides a comprehensive framework for governance and management of enterprise IT. These standards and frameworks were developed to help organizations address the increasing complexity of IT and enable business transformation through technology.
The document discusses how organizations are increasingly questioning the value of IT investments despite continuing to spend more on IT. It notes several studies that found high percentages of failed or challenged IT projects. The document then discusses how IT investments have evolved from efficiency to effectiveness to innovation. It argues that organizations need to maximize the value of IT-enabled change investments by getting optimal benefits at affordable costs with acceptable risk over the full investment lifecycle. It presents various aspects of IT governance, portfolio management, and a full governance process as ways to better ensure IT investment success and value delivery.
Cinco consejos de los expertos Cutter (Cuitláhuac Osorio)Software Guru
Cuitláhuac Osorio forma parte del consorcio Cutter donde nos habla de cómo hacer que las TI importen y que funcionen.
Además, nos comparte 5 consejos de los expertos.
Oracle continued to deliver innovation in the early 2000s despite downturns in the enterprise IT market. Major technical breakthroughs like Oracle Real Application Clusters, Oracle E-Business Suite, Oracle Grid Computing, support for enterprise Linux, and Oracle Fusion positioned Oracle for continued leadership. Oracle cut costs by $1 billion while revenues grew 15% due to lower consulting services. Research and development expenses increased 20% while earnings per share also increased.
Matthew Keane is an accomplished IT leader with over 20 years of experience in software development, program management, application support, and operations. He has a proven track record of success in both Fortune 500 companies and start-ups in industries such as gaming, publishing, financial services, manufacturing, and insurance. Keane is skilled at aligning IT strategies to business goals using agile methodologies and has experience defining sourcing strategies to reduce development costs. He holds certifications in Scrum and serves as a transformational leader focused on establishing best practices to achieve business objectives.
IT Governance – The missing compass in a technology changing worldPECB
Oladapo Ogundeji, CTO of Digital Jewels Ltd, gave a presentation on IT governance and its importance in today's technology changing world. He discussed that IT governance provides a formal process to define IT strategy and oversee its execution to achieve business goals. It also helps balance priorities like maximizing returns, increasing agility, and mitigating risks. Ogundeji covered frameworks like COBIT 5 and ISO 38500 that provide guidance on implementing IT governance and highlighted critical success factors like executive commitment, focus on execution, and competence in resources.
This document is a resume for Gregory L. Shireman that outlines his professional experience and expertise. He has over 20 years of experience leading technology teams and implementing projects. His most recent role was as CEO of GLS Investments LLC, where he purchases distressed properties and converts them to rental properties. Prior to that he held several leadership roles at large companies, including Experian and GE, where he successfully led projects, reduced costs, increased profits and improved customer satisfaction.
Dean Backos is a versatile procurement executive with over 20 years of experience in global sourcing and supply chain management. He has a proven track record of delivering substantial cost savings and financial results through strategic sourcing initiatives, contract negotiations, and process improvements. As Vice President of Procurement at Compuware Corporation, Backos led a team that reduced IT costs by $30 million, software licensing costs by $2.7 million annually, and telecom expenses by $13.7 million over three years through strategic supplier relationships and contract renegotiations. He currently works as an independent consultant, helping companies optimize their supply chain management and procurement operations.
Most businesses are trying to achieve digital transformation, but not everyone is going about it the right way. MuleSoft recently surveyed 800 global IT decision makers; 96 percent of respondents are executing on digital transformation initiatives or planning to do so in the near future. However, the results also showed that just 18 percent of IT decision makers are confident that they will succeed in meeting this year’s digital transformation goals.
In this presentation, you will learn:
-How IT can enable opportunities that impact the bottom line
-Steps to digitize data and transform the organization
-How CIOs and IT teams can reconcile existing technology with expectations for digital transformation
Technology Leader,
Strategic Leader,
IT Executive,
IT Business Partner,
Business Technology Partner, Executive,
Chief of Staff,
Executive Director,
Chief Business Officer,
IT Leader,
IT/Finance,
VP IT Relationship Management ,
Business Partner Driving Cross-Functional Alignment of IT Strategy, Programs & Services
PMO Leadership
IT Strategy
This document provides a summary of Lillian G. Taylor's resume. It outlines her extensive experience in sales, marketing, data analytics and strategy roles over 20 years, primarily focused on big data, AI and cloud technologies. She has held leadership positions at IBM, Aviana Global Technologies, Metalogix and other companies. The resume lists her accomplishments, awards, professional qualifications, education and recommendations from previous managers and colleagues praising her work ethic, customer focus, and sales and technical skills.
During the 1990s, companies spent large amounts on IT investments without clear business cases. This document discusses managing IT as a business to ensure investments are aligned with business goals and deliver value. It argues the CIO must treat IT as a mainstream business, connect IT to corporate strategy, and focus on customer service, quality and performance. The CIO should also demand business units justify IT needs and pay for resources themselves. By integrating IT strategy with overall business strategy and focusing on profitability drivers, companies can better manage IT as a business.
Central de Serviço e Governança de IT | Encontro de Cios CTIS e Sucesu Minas ...sucesuminas
This presentation discusses how IT organizations can increase business value by focusing on value optimization, enabling innovation, and business restructuring. It introduces four levers that can be used individually or together to increase business value: 1) IT procurement cost savings, 2) cost savings within IT, 3) joint business and IT cost savings through initiatives like process improvement and technology-enabled restructuring, and 4) delivering business services differently to generate more value. The presentation provides questions organizations should ask to assess opportunities within each lever and examples of specific cost optimization and value generation actions they can take.
Jose Roman is a senior IT executive with over 30 years of experience leading IT organizations. He has a proven track record of aligning business and technology, improving systems availability, defining enterprise solutions, and driving cost savings through process improvements and technology optimization. Currently he serves as the Executive Director of Corporate Infrastructure and Technology Operations at Eduk Group, where he has transitioned the organization to cloud-based technologies and improved key metrics.
Abdelfattah Habib
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Senior IT Advisor
How To Pass COBIT 5 Foundation Exam
Agenda
What & Why COBIT5
Golden Plan
Proposed Study Schedule
Register For the Exam
Study Iterations 2 & 3
Exam
• COBIT 2019 story
Gift
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1. Bill Haser
Executive Consultant
Transformational IT
IT should transform the
business to drive growth and
profitability.
Specialties
• Business Transformation
• Strategy & Architecture
• Governance
• Organizational
Development
• Global Solutions
• Organizational Change
Management
• Delivery Methodologies
• Vendor Management
What matters most to Bill
as a consultant is …
Facilitating IT transformational
capabilities to improve an
organizations competitiveness.
Education
MM (MBA) Operations, & Finance
Northwestern Kellogg School
BS Chemical Engineering
Cornell University
Billhaser@outlook.com
+1 847 615 1751
Chicago, IL
Austin, TX
www.haserconsulting.com
www.linkedin.com/in/Bill-Haser-5796631
Transformational IT
Providing the insight and expertise needed to change the course of IT
and enable competitive advantage.
Bio
Bill is a business-oriented IT Executive with a history of adopting IT
strategy to meet transformational global business needs and new
technology opportunities.
He was most recently vice president and chief information officer with
Tenneco a $9.3 billion global manufacturing company. In this role, Bill
had responsibility for the company's global information technology
operations. Bill led several iterations of IT transformations, most recently
adopting a bimodal IT organization to position Tenneco to become a
more digital company. Initial results of this transformation included
significant improvements in the company’s capabilities for analytics,
engineering program management, supply chain planning, customer
understanding, and manufacturing planning.
Bill was named Tenneco’s Global CIO in 2002. Prior he served as vice
president and CIO for Tenneco’s American businesses and as vice
president and CIO of Tenneco Packaging. In both roles Bill lead the
deployment of common business processes across business units
enabled by ERP system consolidations. Prior to entering IT, Bill held
roles in engineering, strategic planning, mergers and acquisitions,
manufacturing, general management, and finance.
Bill is active in a number of IT related organizations and is a regular
presenter and panel member at IT meetings.
Relevant Skills / Awards:
- Outstanding CIO Award – Executive Club of Chicago
- CIO 100 Award – CIO Magazine
- University of Michigan Executive Lean Manufacturing
- Six Sigma Executive Sponsor
- Toyota Manufacturing System Executive Sponsor
Bill is personally inspired by leaders who… create something
complex and make it simple for use in a wide variety of products or
processes for everyday use
Bill’s favorite quote is from Norman Vincent Peale … Shoot for
the moon. Even if you miss you’ll land among the stars.
What Bill enjoys doing when not working… Climbing mountains,
sailing, skiing, carpentry and global travel. Bill is learning all he can
about animal husbandry, so he is ready when the time comes to stock
his ranch with horses and cattle.
2. DOCUMENTED VALUE CREATION
Upgraded data collection, analytic and reporting capabilities to allow restricting of tax filings. The result
was a 500+ basis point reduction in corporate tax rate over two years.
P&L impact $35 million Analytics and Reporting
Created a real time analytics system for material spending that provided actionable information for vendor
consolidations and obtaining maximum discounts. Reduced direct material spending by over 1% and
eliminated the equivalent of four equivalent labor years in administrative tasks.
P&L impact $30 million Analytics and Reporting
Identified and executed a third-party sourcing strategy that consolidated spend and leveraged best cost
country sourcing to reduce costs.
P&L impact $5 million Vendor Management
Delivered an engineering program and portfolio management solution that will reduce launch penalties
while reducing over 10,000 annual program management administrative hours.
P&L impact $3.5 million Process Optimization
Created an effective business process governance organization to implement optimized standard processes
globally.
P&L impact $22 million Process Optimization
Effectively utilized partners for application development and maintenance which provided flexibility while
maintaining IT costs at benchmark levels
P&L impact $8 million Organization Design
Improved IT operational effectiveness by installing rigorous project management discipline in a massive SAP
project and upgraded the project team.
P&L impact $5 million Program Management
I led the global consolidation of the IT team which reduced annual expenses while maintaining
performance and accelerating SAP deployments.
P&L impact $12 million Organizational Design
Launched network modernization program that doubled available bandwidth, improved resilience, while
reducing costs.
P&L impact $0.5 million IT Architecture
I led the plant team from losing money to and 18% EBIT margin, while growing sales 15%, through
improvements in plant efficiencies, capacity, and customer service.
P&L impact $10 million Plant Leadership