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1 of 16
1.1. Confirm requirements of
client
I/O
Communications devices and
Secondary storage devices
Internal
departments
External
organizations
Individual
people
Employee
1.3. Client
requirements and
peripherals
 LAN
 WAN
 VPN
 The internet
 The use of the PSTN for dial-up modems only
 Private lines
 Data and voice
 Workstations
 Personal computers
 Printers
1.3. Client
requirements and
peripherals
 Hard drives
 Monitors
 Switches
 Hubs
 Personal digital assistant
 Other peripheral devices
 Software may included
 May include but is not limited to commercial
 Domestic
 Packaged or adapted software
1.3. Client
requirements and
peripherals
 ink cartridges
 toner cartridges
 Ribbons
 floppy disks
 CD-RW
 Correct posture
 Lighting
 Type of desk
 Type of monitor
 Style of chair
1.3. Client
requirements and
peripherals
 Typing position
 Repetitive strain injury prevention
 Ventilation
 Light position
 Correct lifting method
 Length of time in front of computer
 Network operating system
 Hardware peripherals and workstation
 Live network
 Cables
1.3. Client
requirements and
peripherals
 Network operating system
 Soft wares
 Toolkit
 Cable tester
 Printer )
 Command line tools may include
 Ping Localhost
 Ipconfig
 Ipconfig/all
 Ping
Locating the supplier
 Searching the Internet
 Telephone directory
 PC magazines
 Brochures/advertising material
 Newspapers
 Choosing supplier
 Selecting a peripheral
 Placing the order
 Sample order form
Make sure equipment is kept in ideal working conditions
Adhere to current Occupational Health and Safety
guidelines
Ensure the electrical safety of the device
Consider security of the device
Keeping equipment in ideal working conditions
Positioning of the monitor
Some general Occupational Health and safety
guidelines to consider when positioning other
peripheral equipment are: Make sure that you
can reach the peripheral device and its
components without having to strain your back
Place equipment such as scanners and printers
at a suitable height so a user is easily able to
reach paper trays, open scanner lids, etc
Make sure that equipment such as speakers is
easily accessible if settings such as volume
control need to be changed
Ensuring electrical safety
Never use damaged plugs or leads
In many situations it is important to consider
the physical security of the peripheral devices
Some devices, such as digital cameras, data
projectors and USB drives, may not be
permanently connected to a computer so it
will be necessary to find a secure location to
store the device
Some organizations install security devices
onto desks to guarantee that computers are
secure and will not be able to be taken from
their position unless unlocked
Storing consumables
 The term “consumables” are a product that is
used once and then replaced by others Example
they include:- Paper, CD or DVD and printer
cartridge
 These needs to placed at safe and dry
environment
Paper
 Paper needs to be stored in an area which is cool
and dry, to prevent moisture from fusing pages
together
Make sure to store cartridges/toner in a
cool dry place, away from sparks and open
flames, with adequate ventilation and do
not expose the device to high temperatures
Also ensure that the cartridges are not
taken out of their packaging until they will
be used within the printer, as the ink will
dry out before use
When possible, make sure that CDs are
kept in their protective case, to minimize
the chances of being scratched

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Hardware and Network Servicing Level-II.pptx

  • 4. 1.3. Client requirements and peripherals  LAN  WAN  VPN  The internet  The use of the PSTN for dial-up modems only  Private lines  Data and voice  Workstations  Personal computers  Printers
  • 5. 1.3. Client requirements and peripherals  Hard drives  Monitors  Switches  Hubs  Personal digital assistant  Other peripheral devices  Software may included  May include but is not limited to commercial  Domestic  Packaged or adapted software
  • 6. 1.3. Client requirements and peripherals  ink cartridges  toner cartridges  Ribbons  floppy disks  CD-RW  Correct posture  Lighting  Type of desk  Type of monitor  Style of chair
  • 7. 1.3. Client requirements and peripherals  Typing position  Repetitive strain injury prevention  Ventilation  Light position  Correct lifting method  Length of time in front of computer  Network operating system  Hardware peripherals and workstation  Live network  Cables
  • 8. 1.3. Client requirements and peripherals  Network operating system  Soft wares  Toolkit  Cable tester  Printer )  Command line tools may include  Ping Localhost  Ipconfig  Ipconfig/all  Ping
  • 9. Locating the supplier  Searching the Internet  Telephone directory  PC magazines  Brochures/advertising material  Newspapers  Choosing supplier  Selecting a peripheral  Placing the order  Sample order form
  • 10. Make sure equipment is kept in ideal working conditions Adhere to current Occupational Health and Safety guidelines Ensure the electrical safety of the device Consider security of the device Keeping equipment in ideal working conditions Positioning of the monitor
  • 11. Some general Occupational Health and safety guidelines to consider when positioning other peripheral equipment are: Make sure that you can reach the peripheral device and its components without having to strain your back Place equipment such as scanners and printers at a suitable height so a user is easily able to reach paper trays, open scanner lids, etc Make sure that equipment such as speakers is easily accessible if settings such as volume control need to be changed
  • 12. Ensuring electrical safety Never use damaged plugs or leads
  • 13. In many situations it is important to consider the physical security of the peripheral devices Some devices, such as digital cameras, data projectors and USB drives, may not be permanently connected to a computer so it will be necessary to find a secure location to store the device Some organizations install security devices onto desks to guarantee that computers are secure and will not be able to be taken from their position unless unlocked
  • 14. Storing consumables  The term “consumables” are a product that is used once and then replaced by others Example they include:- Paper, CD or DVD and printer cartridge  These needs to placed at safe and dry environment
  • 15. Paper  Paper needs to be stored in an area which is cool and dry, to prevent moisture from fusing pages together
  • 16. Make sure to store cartridges/toner in a cool dry place, away from sparks and open flames, with adequate ventilation and do not expose the device to high temperatures Also ensure that the cartridges are not taken out of their packaging until they will be used within the printer, as the ink will dry out before use When possible, make sure that CDs are kept in their protective case, to minimize the chances of being scratched