This document discusses hacking or customizing the library tab on the Blackboard course management system to create targeted content portals for different user groups. It describes lessons learned from previous customization efforts and outlines some of the challenges of developing a customized portal, including technical issues integrating student data from the university's Banner system and getting buy-in from different stakeholders within the library. The document separates the discussion into sections on specific user groups like students with or without a declared major as well as university faculty and staff.

1. Hacking Blackboard: Customized Content Portals Richard Cox and Lynda Kellam

2. Previously on …

3. Previously on … Should we always expect students to come to our pages? Do students want us in their social networking spaces? What about their academic spaces? What about integrating with the course management system?

5. Lessons Learned Navigation issues Promotional issues Getting buy-in

6. This Episode: Hacking the Library Tab ...

7. Students with a major

8. Students without a major

9. University Faculty

10. University Staff

11. Developing the Portal

12. Challenges IT Perspective Timing of student data pull from Banner and work flows. Finding the correct data in Banner. Library Liaison Perspective How do we assess? Outreach and marketing Mixed reactions (Old school v. New school)