Habits -Customised summary by chakri

OUR CHARACTER , Basically, is a composite of our habits. "Sow a thought, reap an action; sow
an action, reap a habit; sow a habit, reap a character; sow a character, reap destiny," the
maxim goes..........

Habits are powerful factors in our lives, because they are consistent , often unconscious
patterns, they constantly express our character and produce our effectiveness....or...
ineffectiveness.

Habits have tremendous gravity pull-more than most of us realize or would admit. Breaking
deeply imbedded habitual tendencies such as procrastination, impatience or selfishness
that violate basic principles of human effectiveness involves more than "a little will power"
and a few minor changes in our lives.

During our attempt of breaking or making a habit "Lift off" takes a tremendous effort , but
once we break out of the gravity pull, our freedom takes on a whole new dimension.

Enjoy reviewing visual essence of " The 7 habits of highly effective people by Stephen R. Covey.

Happy reading.........
K V Chakrapani (Chakri)
Email-chakrikurella@gmail.com

ABOUT 7 HABITS
• The Seven Habits of Highly Effective People,
first published in 1989, is a self-help book written
by Stephen R. Covey

1. Be proactive
2. Begin with the end in mind
Dependence
3. Put first things first
4. Think win/win
Independence
5. Seek first to understand... Then to be understood
6. Synergise
7. Sharpen the saw
Interdependence 2

EFFECTIVE HABITS

Knowledge
(what to, why to)

HABITS
Skills Desire
(how to) (want to)

Effectiveness
P/PC Balance : The Principle of Effectiveness

Production
The desired results produced

Production Capability
Maintaining, preserving and enhancing the
resources that produces the desired results

Character & Personality

Although image, techniques and skills
can influence your outward success,
the weight of real effectiveness lies in
good character.

Character & Competence
Character-A person with high character
exhibits integrity, maturity and an
abundance Mentality.
Competence-A person with high
competence has knowledge and ability in
a given area.

As people balance these two elements, they
build their personal trustworthiness and
their trust with others.

Character & Competence

Character Competence

The habits

of highly effective people

THE SEVEN HABITS PARADIGM

Interdependenc
Seek First to
Understand
e Synergize
w

… Then to be
he Sa

Understood
PUBLIC
VICTORY
pen t

Think Win/Win
Shar

Independence
Put First
Things First

PRIVATE
VICTORY
Be Begin with
Proactive the End in Mind

Dependence

Habit 1:
Be proactive

“You are respons-able: able to choose your respons!”

Habit One : Be Proactive
The Habit of Personal Vision
Responsibility
Response + Ability

Effective people take responsibility of their own
actions.

Their behavior is a product of their own
decisions
Characteristics of a Proactive Person
• Respond according to values
• Accept responsibility for their own behavior
• Focus on their Circle of Influence


Reactive Behavior
Reactive people allow outside influences
(moods,
feelings or circumstances) to control their
responses.

Stimulus Response


Proactive Behavior
Proactive people use the margin of freedom to make
choices that best apply their values. Their freedom to
choose expands as they wisely use the space between
stimulus and response.

Freedom to
Choose According Response
Stimulus
to Values

PROACTIVE MODEL
Freedom
Stimulus to Response
Choose

Self- Independent
Awareness Will

Imagination Conscience

Circle of Concern

We have a wide range of
concerns, but not all of the fall
into our circlr of influence

Circle of influence

CIRCLE OF
INFLUENCE

“Proactive people focus their efforts in
their circle of influence, causing the
circle of influence to increase

Reactive people focus their effort in the
circle of concern. The negative energy
generated by that focus causes the
circle of influence to shrink”

The Four Human Endowments

Self-Awareness – Examining thoughts, moods and
behaviors

Imagination – Visualizing beyond experience and
present reality (work on alternatives)

Conscience – Understanding right and wrong and
following personal integrity

Independent Will – Acting independent of external
influence

Habit 2:
Begin with the end in mind

Habit Two
Begin with the End in Mind
The Habit of Personal Leadership
Mental Creation Precedes Physical Creation

To start with a clear understanding of your
destination.

Write your MISSION STATEMENT

Choose a Life Center

Habit Two

Habit Two

Principle-Centered
Someone who is principle-centered bases decisions on
principles that govern human effectiveness. Principles are
the ideal core because they allow us to seek the best
alternative through conscious choice, knowledge and values.
Principle-centered people try to :
Stand apart from the emotion of a situation and from other
factors that would act on them.
Make proactive choices after evaluating options.

Mission Statement
A powerful document that expresses your personal sense of
Purpose and meaning in life. It acts as a governing
Constitution by which you evaluate decisions and choose
behaviors.

Habit 3:
Put first things first

Habit Three
Put First things First
The Habit of Personal Management

Importance
An activity is importance if you personally find it
valuable, and if it contributes to your mission values,
and high-priority goals.

Urgency
An activity is urgent if you or others feel that it
requires immediate attention.

Urgent Not Urgent

I II
. Crisis . Preparation
Important

. Pressing problems . Prevention
. Deadline-driven projects, . Values clarification
meetings, preparations . Planning
. Relationship building
. True re-creation
. Empowerment

III IV
Not Important

. Interruptions, some . Trivia, busywork
phone calls . Some phone calls
. Some mail, some reports . Time wasters
. Some meetings . “Escape” activities
. Many proximate, . Irrelevant mail
pressing matters . Excessive TV
. Many popular activities

Habit Three - Put First things First
The Habit of Personal Management

URGENT NOT URGENT Attach to
Crises Mission
Management
IMPORTANT

Distraction
s Time
NOT IMPORTANT

Wasters

The Habit of Personal
Management
URGENT NOT URGENT

•Preparation
•Crises •Prevention
IMPORTANT

•Pressing problems •Values clarification
•Deadline-driven •Planning
Projects, meetings, •Relationship building
preparations •True re-creation
•Empowerment

•Interruptions, some
NOT IMPORTANT

phone calls •Trivia, busywork
•Some mails, some •Some phone calls
reports •Time waster
•Some meetings •“Escape” activities
•Many proximate, •Irrelevant mail
•Pressing matters •Excessive TV
•Many popular activities

Management

“Effective people have genuine Quadrant 1 crises and emergencies
that require their immediate attention, but the number is
comparatively small. They keep P and PC in balance
by focusing on the important, but not urgent,
activities of Quadrant II”

The key to time
management is not to
prioritize what’s on
your schedule but to
schedule your
priorities

Management

Things which matter most must never be at the
mercy of things which matter least.

The Key is not to prioritize your schedule but
to schedule your priorities.

Management

Put First things First involves a six-step, QII process
That will help you act on the basis of importance.
Importance, in the context of Put first things First, is defined
By your mission statement and confirmed by your conscience.
The six steps can be used in weekly planning or as often as needed.

Connect to Mission Review Roles Identify Goals

Organize Weekly Exercise Integrity Evaluate

Habits One, Two & Three

The first three habits help develop a deep base of character and
personal security . Once these 3 habits become part of who you are
you are then ready to begin building rich enduring highly
productive relationships with other people and that’s where habits
four, five and six come in.

Habits Four, Five & Six

These are the habits that lead to interdependent relationships.
Habit Four : Think Win-win
The attitude of seeking solutions, so that every one can win.
Do this by communicating. This is done by Habit Five

Habit Five : Seek first to understand, then to be understood
Habit Six : This is the habit of creative co-operation - Synergy
This happens when two sides in a dispute work together to come with
a solution which is better than what either side initially proposed.

Habit Four – Think Win-Win
The Habit of Interpersonal
Leadership

SIX PARADIGMS OF HUMAN INTERACTION

Win-Win Win-Lose Lose-Win

Lose-Lose Win Win-Win or No-Deal

Habit Four - Think Win-Win
Leadership

Win-Win : People who choose to win and make sure others also win -
practice win-win. People with a win-win paradigm take time to search
for solutions that will make them happy and simultaneously satisfy
others.
Characteristics
•Seeks mutual benefit
•Is cooperative, not competitive
•Listens more, stays in communication longer, and communicates with
•more courage.

Leadership

Win-Lose : People with a win-lose mindset are concerned with
themselves first and last. They want to win, and they want others to
lose. They achieve success at the expense or exclusion of another’s
success. They are driven by comparison, competition, position, and
power.
Characteristics
•Is very common scripting for most people
•Is the authoritarian approach.
•Uses position, power, credentials, possessions, or personality to get
the “Win”.

Leadership

Lose-Win : People who choose to lose and let others win show high
consideration for others, but lack the courage to express and act on
their feelings and beliefs. They are easily intimidated and borrow
strength from acceptance and popularity.
Characteristics
•Voices no standards, no demands, no expectations of anyone else.
•Is quick to please or appease.
•Buries a lot of feelings.

Leadership

Lose-Lose : People who have a lose-lose paradigm are low on
courage and consideration. They envy and criticize others. They
put themselves and others down.
Characteristics
•Is the mindset of a highly dependent person.
•Is the same as a “no win” because nobody benefits.
•Is a long-term result of a win-lose, lose-win, or win.

Leadership

Win : People who hold a win paradigm think only of getting what
they want. Although they don’t necessarily want others to lose,
they are personally set on winning. They think independently in
interdependent situations, without sensitivity or awareness of others.
Characteristics
•Is self-centered.
•Thinks “me first”.
•Doesn’t really care if the other person wins or loses.
•Has a Scarcity Mentality”.

Leadership

Win-Win or No Deal : Win-Win or No Deal is the highest form of
win-win. People who adopt this paradigm seek first for win-win. If
they cannot find an acceptable solution, they agree to disagree
agreeably.
Characteristics
•Allows each party to say no.
•Is the most realistic at the beginning of a relationship or business
deal.
•Is the highest form of “Win”.

Leadership
FOUR DIMENSIONS OF WIN-WIN

Integrity,Maturity,Abundance Mentality
Character

Relationships Trust, EBA

Mutual Commitment
Agreements

Deep Understanding of Issues & Concerns
Systems & Processes

Leadership
1 – Win-Win Character

Integrity – People of Integrity are true to their feelings, values and commitments.

Maturity – Mature people express their ideas and feelings with courage and with
consideration for the ideas and feelings of others.Relationships
Abundance Mentality – People with an Abundance Mentality believe that there is
plenty for everyone.

Leadership
2 – Win-Win Relationships

Demonstrate consistent actions that convince people that they have a well-earned
reputation for honesty, integrity and loyalty. Their actions are consistent with their
behaviour, decisions and position.
Believe in the best of other people
Disclose – help others understand their positions, behavior and decisions.
Communicate clear expectations.
Seek other ideas and listen with empathy.
Are accurate, timely and honest in communication.
Treat people with respect and respond to others’ needs.
Focus on the positive, but provide constructive feedback on improvement areas.

Leadership
3 – Win-Win Agreements

Elements of Win-Win Agreements
Desired Results : Clarify the end in mind, objectives and outcome.
Guidelines : Specify boundaries and deadlines for accomplishing the results.
Resources : List the human, financial, technical or organizational resources available
for accomplishing the desired results.
Accountability : Identify the standards and methods of measurement for progress
and accomplishment.
Consequences : Determine the result (s) of achieving or not achieving win-win.

Leadership
4 – Win-Win Systems and Processes

You can best achieve win-win solutions with win-win systems and processes. But if
Changing your systems to win-win feels overwhelming and out of reach, remember to
work from the inside out. As you first develop a win-win character and then Win-Win
Agreements and relationships, you will expand your Circle of Influence and be
Able to work on processes.

Habit 5:
Seek first to understand,
then to be understood

Habit Five
-Seek First to Understand, Then to Be
Understood
The Habit of Empathic Communication

Ignoring Making no effort to listen
Pretend ListeningMaking believe or giving the appearance you
are listening
Selective Listening Hearing only the parts of the conversation
that interest you.
Attentive Listening Paying attention and focusing on what the
speaker says, and comparing that to your
own experiences.
Empathic Listening Listening and responding with both the heart
and mind to understand the speaker’s words,
intent and feelings.

Habit 6:
Synergize

Synergy
The whole is greater than the sum of its parts.
Synergy takes place when two or more people
produce more together than the sum of what
they could have produces separately.

Habit Six - Synergize
The Habit of Creative Cooperation

To Synergize is To Synergize is Not
•Results-oriented, positive synergy •A brainstorming free-for-all.

•Examining exploring, seeking diverse •Accepting others’ ideas as full truth.
perspectives openly enough to alter or
complete your paradigm

•Cooperating •Win-lose competition.

•Having a mutually agreed-upon end in mind. •Group think (giving in to peer pressure).

•Worth the effort and highly effective •Always easy.

•A process. •Only a negotiation technique.


Synergize Third Alternative
Problem
or
Habits 4,5, & 6
The Action
SYNERGY
Opportunity and Process
The Result


Anger Anxiety Jealousy
Defensiveness Fear Fixation Ego


The essence of synergy is valuing the differences. Valuing the differences
does not imply that individuals approve of or agree with differences;
however it does mean that people respect differences and view them
as opportunities for learning. The differing opinions of others and their
viewpoints, perspectives, talents and gifts are valuable when seeking
solutions. These differences enable you to discover and produce things
together that you would much less likely discover and produce
individually. At what level do you value the differences ?


Celebrate
Value
Accept
Tolerate

Habit Seven - Sharpen the Saw
The Habit of Renewal

Sharpen the Saw is a daily process of renewing for four dimensions of
our nature : Physical, Mental, Spiritual and Social / Emotional.
These four dimensions sustain and increase our capacities and help us
discipline our mind, body and spirit. This daily private victory is a
victory over self. Not only does the daily Private victory stimulate growth,
but it also helps us to achieve the Public Victory. As we achieve these
victories through renewal, we cultivate and nurture the other six habits.


We can sharpen the Saw in Four Areas :

Physical (Body):
We build physical wellness through proper nutrition, exercise, rest
And stress management.

Mental (Mind) :
We increase mental capacity through, reading, writing, and thinking.


We can sharpen the Saw in Four Areas :

Spiritual (Spirit):
We develop spiritually through reading inspiring literature, through
meditating and praying and through spending time with nature.

Social / Emotional (Other Relationships) :
We mature socially and emotionally by making consistent, daily
Deposits in the Emotional Bank Account of our key relationships.

FOUR DIMENSIONS OF RENEWAL
PHYSICAL
Exercise, Nutrition,
Stress Management

MENTAL SOCIAL/EMOTIONAL
Reading, Visualizing, Service, Empathy,
Planning, Writing Synergy, Intrinsic Security

SPIRITUAL
Value Clarification
& Commitment, Study
& Meditation

High

Lose/Win Win/Win
CONSIDERATION

Lose/Lose Win/Lose
Low

Low High
COURAGE

LEVELS OF COMMUNICATION

High
Synergistic (Win/Win)

TRUST Respectful (Compromise)

Defensive (Win/Lose or Lose/Win)
Low

Low High
COOPERATION

PARADIGM SHIFTS
A BREAK FROM TOWARD
TRADITIONAL WISDOM 7 HABITS PRINCIPLES

Habit 1 We are a product of our environment We are a product of our choices to our
and upbringing. environment and upbringing.
Habit 2 Society is the source of our values. Values are self-chosen and provide
foundation for decision making. Values
flow out of principles.
Habit 3 Reactive to the tyranny of the urgent. Actions flow from that which is
Acted upon by the environment. important.

Habit 4 Win-lose. Win-win.
One-sided benefit. Mutual benefit.

Habit 5 Fight, flight, or compromise when Communication solves problems.
faced with conflict.

Habit 6 Differences are threats. Differences are values and are
Independence is the highest value. opportunities for synergy.
Unity means sameness.

Habit 7 Entropy. Continuous self-renewal and self-
Burnout on one track - typically work. improvement.

BE PROACTIVE
I can forgive, forget, and let
go of past injustices

I choose my attitude,
emotions, and moods

I’m the creative force of my life

I’m aware that I’m responsible

SEVEN HABITS OF
HIGHLY EFFECTIVE PEOPLE
EFFECTIVE PEOPLE INEFFECTIVE PEOPLE
HABIT 1

Be Proactive. Be Reactive.
Proactive people take Reactive people don’t take
responsibility for their own responsibility for their own
lives. They determine the lives. They feel victimized, a
agendas they will follow product of circumstances,
and choose their response their past, and other
to what happens around people. They do not see as
them. the creative force of their
lives.

SEVEN HABITS OF
HABIT 2

Begin with the End in Begin with No End in Mind.
Mind. These people use These people lack personal
personal vision, correct vision and have not
principles, and their deep developed a deep sense of
sense of personal meaning personal meaning and
to accomplish tasks in a purpose. They have not
positive and effective way. paid the price to develop a
They live life based on mission statement and thus
self-chosen values and are live life based on society’s
guided by their personal values instead of self-
mission statement. chosen values.

SEVEN HABITS OF
HABIT 3
Put First Things First. Put Second Things First.
These people exercise These people are crisis
discipline, and they plan managers who are unable
and execute according to to stay focused on high-
priorities. They also “walk leverage tasks because of
their talk” and spend their preoccupation with
significant time in Quadrant circumstances, their past,
II. or other people. They are
caught up in the “thick of
thin things” and are driven
by the urgent.

SEVEN HABITS OF
HABIT 4
Think Win-Win. Think Win-Lose or Lose-Win.
These people have a
These people have an
scarcity mentality and see
abundance mentality and
life as a zero-sum game.
the spirit of cooperation.
They have ineffective
They achieve effective
communication skills and
communication and high
low trust levels in their
trust levels in their
Emotional Bank Accounts
Emotional Bank Accounts
with others, resulting in a
with others, resulting in
defensive mentality and
rewarding relationships and
adversarial feelings.
greater power to influence.

SEVEN HABITS OF
HABIT 5
Seek First to Understand, Seek First to Be Understood.
Then to Be Understood. These people put forth their
Through perceptive point of view based solely
observation and empathic on their auto-biography and
listening, these non- motives, without attempting
judgmental people are to understand others first.
intent on learning the They blindly prescribe
needs, interests, and without first diagnosing the
concerns of others. They problem.
are then able to
courageously state their
own needs and wants.

SEVEN HABITS OF
HABIT 6

Synergize. Compromise, Fight, or Flight.
Effective people know Ineffective people believe
that the whole is greater the whole is less than the
than the sum of the parts. sum of the parts. They try
They value and benefit to “clone” other people in
from differences in others, their own image. Differences
which results in creative in others are looked upon as
cooperation and team- threats.
work.

SEVEN HABITS OF
HABIT 7

Sharpen the Saw. Wear Out the Saw.
Effective people are Ineffective people fall back,
involved in self-renewal lose their interest, and get
and self-improvement in disordered. They lack a
the physical, mental, program of self-renewal
spiritual, and social- and self-improvement and
emotional areas, which eventually lose the cutting
enhance all areas off their edge they once had.
life and nurture the other
six habits.

SEVEN PRINCIPLES UPON
WHICH THE SEVEN HABITS ARE BASED

The Seven Habits center on
timeless and universal principles of
personal, interpersonal, managerial,
and organizational effectiveness.
Listed below are the seven
principles upon which the Seven
Habits are based-principles which
are in our circle of influence.


1. The principle of continuous learning, of self-
reeducation - the discipline that drives us
toward the values we believe in. Such
constant learning is required in today’s
world, in light of the fact that many of us can
expect to work in up to five radically different
fields before we retire.

2. The principle of service, of giving oneself to
others, of helping to facilitate other people’s
work.


3. The principle of staying positive and optimistic, radiating
positive energy - including avoiding the four emotional cancers
(criticizing complaining, comparing, and competing).

4. The principle of affirmation of others - treating people as
proactive individuals who have great potential.

5. The principle of balance - the ability to identify our
various roles and to spend appropriate amounts of time in, and
focus on, all the important roles and dimensions of our life.
Success in one area of our life cannot compensate for neglect or
failure in other areas of our life.

6. The balance of spontaneity and serendipity -
the ability to experience life with a sense of
adventure, excitement, and fresh rediscovery,
instead of trying to find a serious side to
things that have no serious side.

7. The principle of consistent self-renewal and
self- improvement in the four dimensions of
one’s life: physical, mental, spiritual, and
social emotional.

PYRAMID OF INFLUENCE

TEACHING

RELATIONSHIP

EXAMPLE

FOUR UNIQUE
HUMAN ENDOWMENTS
1. Self-awareness
2. Conscience
3. Imagination
4. Willpower

FOUR UNIQUE HUMAN ENDOWMENTS

1. Self-Awareness
We begin to become self-aware and
explore the programs we are living out. We
come to realize that we stand apart from our
programming and can even examine it. We
also realize that between stimulus and
response, we have the freedom to choose. This
self-awareness then leads to the ability to look
at other unique endowments in our secret life.

FOUR UNIQUE HUMAN
ENDOWMENTS
2. Conscience
Our conscience is our internal sense of
right and wrong, our “moral nature.” It is the
“greater harmonizer” and “balance wheel” of
all the principles that govern our behavior. Our
conscience gives us a sense of the degree to
which our thoughts and actions are in harmony
with our principles.

FOUR UNIQUE HUMAN
ENDOWMENTS

3. Power of Imagination
We can visit the power of the mind to
create or to imagine that which does not exist
now. In that imagination lie our faith and our
hope for the future. We look at what is possible,
what we can envision.

FOUR UNIQUE HUMAN
ENDOWMENTS

4. Willpower or Independent Will
Willpower refers to our determination,
our resoluteness - our ability to act based
solely on our self-awareness. We ask
ourselves, “Am I really willing to to the
distance on my mission statement?” “Am I
willing to walk my talk?” “Am I really willing
to put first things first in spite of external
distractions and pressures?” “Am I going to
live a life of total integrity?”

BASIC CHARACTERISTICS OF
GOOD MISSION STATEMENTS

Developing a mission statement is
foundational to Habit 2, Begin with the
End in Mind. It sets general guidelines for
our life based on our values and our roles
and goals. There are four basic
characteristics of good mission
statements, whether they be personal,
family, or organizational mission
statements.


1. A mission statement should be timeless and changeless.
Because goals are not timeless, they should not be included.
Mission statements should be based upon unchanging core
principles that operate regardless of present realities or
situations. This changeless core will enable us to live with
changes inside other people and inside the environment. As
our consciousness grows and we mature, we will gradually
strengthen, deepen, and improve our mission statement.
Nevertheless, we should always initially write our mission
statement as if it will never change - as if it were timeless.

2. A mission statement should deal with both
ends and means. Ends have to do with what
we are about. Means have to do with how we
go about achieving those ends. Principles are
what we implements to achieve those ends.
Ends and means are inseparable. In truth,
ends preexist in the means. “You’ll never
achieve a worthy end through unworthy
means.”

3. A mission statement should deal with all
four of our basic needs:
a. To live (our physical and economic
needs)
b. To love and to be loved (our cultural and
social ends)
c. To learn (our needs to grow, develop, be
recognized, and be useful)
d. To leave a legacy (our spiritual need for
meaning, for feeling that life matters,
that we add value and make a
difference.

1. A mission statement should deal with all the
significant roles of our life, such as a parent, teacher,
manager, neighbor, and so forth.
“Internalizing” our mission statement will also help us
get a clear understanding of what is truly important.
Goethe once said, “Things which matter most must
never be at the mercy of things which matter least.”
This means that we learn how to say no at appropriate
times. Every time we say yes to something that is of
little or no importance, we are saying no to something
that is more important. Almost every day, most of us
are caught in circumstances where we should say no
but don’t. We often lack the ability to utter a firm but
gracious no.

SIX LEVELS OF INITIATIVE

6
Use own judgement, not necessary to report

5
Use own judgement, report routinely

4
Use own judgement, report immediately

3
Bring recommendations

2
Ask for instructions

1
Wait for instructions

PERSONAL IMMUNE SYSTEM

Time wasters Duplicity
Live the Seven Habits
Spend time Maintain reserve
in Quadrant II capacity
Interruptions Unkindness
Be resilient
Follow correct
principles Empower and
serve others
Pressing Violated
Control own life Communicate expectations
problems
Empathically
Maintain high
Emotional Bank Synergize with
Account with self others using a
Crises and others win-win approach Outside stress
and pressures

The end

…………………Thank you…..

Habits -Customised summary by chakri

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