GROWING YOUR ONLINE AUDIENCE
BRAZIL INNOVATORS CONFERENCE - SEPT 13
HI, I’M THOM
SOUNDCLOUD IS THE WORLD’S
LEADING AUDIO PLATFORM
Every minute, creators upload

12hrs
of audio
PRESIDENT OBAMA

FOO FIGHTERS

SNOOP LION

MADONNA

SKRILLEX

MACKLEMORE

JOHN OLIVER
(DAILY SHOW/BUGLE)
AUDIENCE: THE WEB-NATIVE USERS
OF THE FUTURE

MORE SOCIAL

SAVVY

LEAN FORWARD

High usage of social
media sites compared to
average US consumer

More likely try new things
and define themselves as
tech savvy

More memberships of
music and audio services
per user
reaching over

200m
people every month
“The YouTube of Sound”
« The Youtube of Sound »

“8th fastest growing site in the U.S”
« Fan activity on SoundCloud
tripled in 2012, making it the fastest
growing social service for music. »

« 8th fastest growing site
in the U.S. »
SO HOW DID WE GET
THERE...?
Users

01/11

03/11

05/11

07/11

09/11

11/11

01/12

03/12

05/12

07/12

09/12

11/12

01/13

03/13

05/13

07/13

09/13
GROWTH TEAM
Engineering

Design

Product

Marketing
FUNDAMENTALS OF GROWTH
Insight
informed

Test &
iterate

Targeted
& tactical

High ROI
CALCULATED BETS
How did we get to number

1

in the Brazilian App Store
THE RESULTS
Overall Ranking
Before
During
After

Category Ranking

115
4
86

12
1
9

50% increase in downloads
How did we increase first month retention by over

20%
OUR AUDIENCE
The SoundCloud user is
young, natively social,
savvy, early adopter and
lean in contributor
Landing
page

Account
details

Complete

Find
content
Landing
page

Account
details

Find
content

Complete
How did we decrease signup conversion by almost

10%
Save this song for later

-10%
+25%
How did we increase Android downloads by over

40%
Referral Traffic

Mobile Browser

CHURN!

Native Apps
How did we increase native app registrations by

30%
APP STORE OPTIMISATION
1

4

3
2

5
How did we increase email effectiveness by

100%
DO THE HUSTLE.

STAY HUMBLE.
SO WHAT’S NEXT...?
reaching over

1Bn
people every month
THANK YOU!
P.S. WE’RE HIRING.
SOUNDCLOUD.COM/JOBS

Growing Your Online Audience - a talk from Brazil Innovators Conference