#MyGPandMe is a campaign run by Dimensions to help make GP surgeries more accessible for people with learning disabilities and autism. This story shows how every patient should be treated individually. www.dimensions-uk.org/mygpandme

1. Treat
everyone
individually
Organising health
checks for a group

2. The challenge
A large group of people we support have
regular contact with their local GP
surgery.

3. The challenge
However, negative perceptions, lack of
communication and poor treatment all
impacted the care they received.

4. The challenge
Often doctors relied on contact with
support workers and didn’t engage
directly with their patients.

5. The challenge
The practice grouped annual health checks
together, leaving little time to discuss
individual health concerns or needs.

6. The challenge
The GP surgery and support team
identified this as a problem.

7. The solution
They worked together and now every
patient has their own time allocated to
them.

8. The solution
The GP staff see their patients as
individuals and treat them in a
person-centred way.

9. The solution
This simple change of culture and
perceptions has led to better
adjustments and flexibility.

10. The solution
It’s important to identify areas to improve.
The GP staff and support teams were
honest and open to change.

11. The outcome
The people we support feel significantly
more positive about their health checks.