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RP Culture Work Group #3
• Kimberly Applegate
• Bernard LeGuen
• Ana Maria Bomben
• Marie Cantone
• Jeff Colvin
• Eric Fries
• Bryan Lemieux
• Ed Maher
• Hattori Takatoshi
• David Wilkins
1
Presentation Overview
• What are important elements of RP
culture?
• What are criteria for success and how do
we assess it?
• How do we engage the stakeholders in
process of developing RP culture?
• What is role of RP professionals and prof
societies in promoting RP culture? How is
regional culture included?
2
Commonality
• Knowledge, leadership, and behavior, and
action (Lochard: Right knowledge, right
behavior)
• Individual and organization --need strong
organization (Eric Fries)
• Elements are the Same across all disciplines
3
Proposed Safety Culture Traits (behaviors)
4
Leadership Safety Values
and Actions
Problem Identification and
Resolution
Personal Accountability
Leaders demonstrate a
commitment to safety in their
decisions and behaviors (managers,
too)
Issues potentially impacting safety
are promptly identified, fully
evaluated, and promptly addressed
and corrected commensurate with
their significance (QA, QI program,
audits)
All individuals take personal
responsibility for safety (ethics)
Work Processes Continuous Learning Environment for Raising Concerns
The process of planning and
controlling work activities is
implemented so that safety is
maintained
Opportunities to learn about ways
to ensure safety are sought out and
implemented (knowledge,
competence; education, training;
sharing, history)
A safety conscious work
environment is maintained where
personnel feel free to raise safety
concerns without fear of
retaliation, intimidation,
harassment or discrimination
Effective Safety Communications Respectful Work Environment Questioning Attitude
Communications maintain a focus
on safety
Trust and respect permeate the
organization (collaboration,
teamwork)
Individuals avoid complacency and
continually challenge existing
conditions and activities in order to
identify discrepancies that might
result in error or inappropriate
action
What are important elements
of RP culture?
• 3 key principles:
– Justification
– Optimization
– Dose Limits
5
Be Aware: Implementation
• Medical Culture of non compliance in interventional MDs with badges
• Not well trained to optimize fluoro and then often exceed dose levels and
then won’t wear badges
• Suggest using a covenant for all workers in the environment, eg that
certain behaviors will be followed (wear badges), this will change culture
• We may need to address dose levels that now exceed levels of the past as
IR procedures have moved from dx to tx.
• Siloed teams and less clear missions
6
What are criteria for success
and how do we assess it?
• Universal criteria: badge compliance and
doses…
• Culture and metrics
• Policy, Process?
• Updated regularly?
• Accessible? (Transparency)
7
What are criteria for success
and how do we assess it?
• Do you audit? Peer audits; eg, using DRLs to compare your
performance to national benchmarks
• Do you support continuing ed for staff?
• Does RSO have independence from production side of house
(eg, MDs, others?)
• Comment included: avoid blaming but ensure accountability
by writing up corrective action plan…eg nuclear power
industry, tracking and trending
• Near misses, RCAs, learn from other institution errors; g, NRC
event listserv
• Purchases for safety-related equipment-at leadership level
8
What are criteria for success
and how do we assess it?
• Ensuring QA, QC of existing equipment
• Is there an event tracking system? Are employees trained to use it? Is it
anonymous? What are trends in its use?
• Ongoing investment in employee safety training
• RSO and Staff interviews, eg, JCH inspections
• Does RSO audit actively (and allowed to do so, eg, in hospitals)?
• Is there a safety comm.? Minutes of these mtgs? Presence of institutional
leadership sitting on this committee? Resources allocated to it?
Appropriate representation of all stakeholders (eg, strong organization)
• Certification of competence of QMP, ARRT, MOC of MDs
• Use of networks (web resources)
9
What are criteria for success
and how do we assess it?
• Recommendation: development of checklist
– Share best practice with similar sites
10
How to engage stakeholders?
• Mentoring both on site or remotely via web
resources—use of IRPA web site, must have
language translations (knowledge transfer)
– Model such as Medecins Sans Frontiers
– Use of web, societies, listservs, and social
networks; local chapters and annual mtgs
exchange of info
• IRPA RP Culture Guideline for engaging
stakeholders 8/2008
– Engage stakeholders as early as possible
11
How to engage stakeholders?
• Peer review; also site visits amongst peers as
RSOs to help each other; Safety Rounds;
national registries eg, of sanctioned datasets
for rad oncs to use to set up equipment
properly
• Use of risk managers to help get needed
resources or focus on noncompliance
• Certification programs (training)
12
What is the role of RP ‘professionals’ and
professional societies in promoting an RP
culture?
• Our role is education and advocacy
• Get out education to as many orgs as possible
• Public education—web, media engagement
13
How is regional culture included?
• This is role of the professional societies
• general RP materials will be expanded at the
regional levels
14

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Group 3 Report.pptx

  • 1. RP Culture Work Group #3 • Kimberly Applegate • Bernard LeGuen • Ana Maria Bomben • Marie Cantone • Jeff Colvin • Eric Fries • Bryan Lemieux • Ed Maher • Hattori Takatoshi • David Wilkins 1
  • 2. Presentation Overview • What are important elements of RP culture? • What are criteria for success and how do we assess it? • How do we engage the stakeholders in process of developing RP culture? • What is role of RP professionals and prof societies in promoting RP culture? How is regional culture included? 2
  • 3. Commonality • Knowledge, leadership, and behavior, and action (Lochard: Right knowledge, right behavior) • Individual and organization --need strong organization (Eric Fries) • Elements are the Same across all disciplines 3
  • 4. Proposed Safety Culture Traits (behaviors) 4 Leadership Safety Values and Actions Problem Identification and Resolution Personal Accountability Leaders demonstrate a commitment to safety in their decisions and behaviors (managers, too) Issues potentially impacting safety are promptly identified, fully evaluated, and promptly addressed and corrected commensurate with their significance (QA, QI program, audits) All individuals take personal responsibility for safety (ethics) Work Processes Continuous Learning Environment for Raising Concerns The process of planning and controlling work activities is implemented so that safety is maintained Opportunities to learn about ways to ensure safety are sought out and implemented (knowledge, competence; education, training; sharing, history) A safety conscious work environment is maintained where personnel feel free to raise safety concerns without fear of retaliation, intimidation, harassment or discrimination Effective Safety Communications Respectful Work Environment Questioning Attitude Communications maintain a focus on safety Trust and respect permeate the organization (collaboration, teamwork) Individuals avoid complacency and continually challenge existing conditions and activities in order to identify discrepancies that might result in error or inappropriate action
  • 5. What are important elements of RP culture? • 3 key principles: – Justification – Optimization – Dose Limits 5
  • 6. Be Aware: Implementation • Medical Culture of non compliance in interventional MDs with badges • Not well trained to optimize fluoro and then often exceed dose levels and then won’t wear badges • Suggest using a covenant for all workers in the environment, eg that certain behaviors will be followed (wear badges), this will change culture • We may need to address dose levels that now exceed levels of the past as IR procedures have moved from dx to tx. • Siloed teams and less clear missions 6
  • 7. What are criteria for success and how do we assess it? • Universal criteria: badge compliance and doses… • Culture and metrics • Policy, Process? • Updated regularly? • Accessible? (Transparency) 7
  • 8. What are criteria for success and how do we assess it? • Do you audit? Peer audits; eg, using DRLs to compare your performance to national benchmarks • Do you support continuing ed for staff? • Does RSO have independence from production side of house (eg, MDs, others?) • Comment included: avoid blaming but ensure accountability by writing up corrective action plan…eg nuclear power industry, tracking and trending • Near misses, RCAs, learn from other institution errors; g, NRC event listserv • Purchases for safety-related equipment-at leadership level 8
  • 9. What are criteria for success and how do we assess it? • Ensuring QA, QC of existing equipment • Is there an event tracking system? Are employees trained to use it? Is it anonymous? What are trends in its use? • Ongoing investment in employee safety training • RSO and Staff interviews, eg, JCH inspections • Does RSO audit actively (and allowed to do so, eg, in hospitals)? • Is there a safety comm.? Minutes of these mtgs? Presence of institutional leadership sitting on this committee? Resources allocated to it? Appropriate representation of all stakeholders (eg, strong organization) • Certification of competence of QMP, ARRT, MOC of MDs • Use of networks (web resources) 9
  • 10. What are criteria for success and how do we assess it? • Recommendation: development of checklist – Share best practice with similar sites 10
  • 11. How to engage stakeholders? • Mentoring both on site or remotely via web resources—use of IRPA web site, must have language translations (knowledge transfer) – Model such as Medecins Sans Frontiers – Use of web, societies, listservs, and social networks; local chapters and annual mtgs exchange of info • IRPA RP Culture Guideline for engaging stakeholders 8/2008 – Engage stakeholders as early as possible 11
  • 12. How to engage stakeholders? • Peer review; also site visits amongst peers as RSOs to help each other; Safety Rounds; national registries eg, of sanctioned datasets for rad oncs to use to set up equipment properly • Use of risk managers to help get needed resources or focus on noncompliance • Certification programs (training) 12
  • 13. What is the role of RP ‘professionals’ and professional societies in promoting an RP culture? • Our role is education and advocacy • Get out education to as many orgs as possible • Public education—web, media engagement 13
  • 14. How is regional culture included? • This is role of the professional societies • general RP materials will be expanded at the regional levels 14

Editor's Notes

  1. Experience has shown that certain personal and organizational traits are present in a positive safety culture. A trait, in this case, is a pattern of thinking, feeling, and behaving that emphasizes safety, particularly in goal conflict situations, e.g., production vs. safety, schedule vs. safety, and cost of the effort vs. safety. Stipulation on Traits (from the Statement of Policy” “There may be traits not included in this Statement of Policy that are also important in a positive safety culture.” “It should also be noted that these traits are not necessarily inspectable and were not developed for that purpose.”