2. Personal Hygiene
• The first step to good
grooming and good
health.
• Elementary
cleanliness is
common knowledge.
• Neglect causes
problems that you
may not even be
aware of.
3. Every external part of the body
demands a basic amount of
attention on a regular basis
• Hair
• Skin
• Teeth
• Hands
• Nails
• Feet
4. Conditions that can be
controlled by improving
Personal Hygiene…
• Head Lice
• Dandruff
• Bad Breath
• Ear Wax
• Body Odour
• Perspiration
5. Factors that influence Grooming
• Cultural and
religious beliefs
• Upbringing
• Current fashion
• Level of income
• Feelings about
one’s own sexuality
6. Benefits of Grooming
• Provides for emotional health
• Assists in maintaining self
esteem
• Perception management
7. Your image is like the weather –
noticed when extremely good or
bad!
• Your image is your reputation
• It reflects through your conversation
and written words.
• Your image should be in sync with
your firm's corporate culture
8. The right look won't close the
deal, but it can win the opening
argument.
Given the standard five seconds it takes a person to make a visual first
assessment of you, most experts agree that your appearance exudes a
powerful message.
9. Business Attire
• Is business attire considered important in our
industry?
• What are the basics of dressing right?
• How would dressing right impact your image ?
10. Grooming – Men and
Women
Hair
Make up
Accessories
Shoes
Bag
Skirt
Trouser
Shirt
Nails
Deodorants
Perfumes / Colognes
11. Basic Coordinates
As a general rule, you can wear a striped
shirt with a striped tie as long as the stripes
aren't identical in size.
Make sure at least one colour in your tie
matches either your suit, shirt, or your belt
and shoes.
12. As a general rule, you can wear a micro-check shirt with a micro- check
patterned tie, so long as the patterns aren't identical in size.
Make sure at least one color in your tie matches either your suit, shirt, or your belt
and shoes.
Avoid pairing three similar -- in this case, micro-check -- patterns; in other words,
don't wear a micro-check suit with a micro-check tie and shirt.
13. Match plaid shirts with a solid tie that matches one of the colours in the
plaid pattern.
Although not highly recommended, you can always wear a plaid pattern
shirt with a checkered tie, so long as the patterns aren't identical in size.
Make sure at least one colour in your tie matches either your suit, shirt,
or your belt and shoes.
Plaid shirts like the one featured here tend to be more casual, and even
look great when worn without a tie.
•
•
14. Make-Up
- The reason for
cosmetics is to
make you look
prettier and
highlight your
best features
- Do learn how to
15. Accessories Do’s and Don’ts for
Men
• Don’t wear more than two rings.
• Don’t wear chains or necklaces.
• Do shine your shoes.
• Do wear complimentary and stylish ties. This
is one piece of garment that can be eye-
16. Clothing Do’s and Don’ts
• Do wear clean, ironed clothes.
• Do empty pockets – beware of bulging keys
and tinkling change.
18. Combining Patterns
• The only thing to remember is when
you have a pattern containing
multiple colours you should only try
to match one colour in the pattern.
• If the pattern contains red, yellow
and orange, then select one of
those colours and match it with a
shade of the same colour.
19. How can you be well dressed
every day?
• Clothes and accessories should
complement one’s physical
appearance
• Coordinate in colours, pattern and
fabric
• Choose the right fit
20. Communication – Use it
positively to influence people
Body Language
Verbal content
Tone of your voice
55%
7%
38%
21. Where to put your hands
• Let your hands and arms drop
naturally to your sides.
• Gently fold your index fingers
together without wringing or gripping
the hands in any way.
• Let your hands do what they want to
do – as long as they do not want to
22. Shoulder and Head Position
Confident and Positive
Nervous and Negative
Shoulders back
Head Up
Smile
Full of energy
Ready to perform
I am great!
Yes I can!
My Job is great!
Shoulders drooping
Heads down
Frown
Low energy
Not ready
I’m no good!
No I cannot!
My Job is rotten!
23. How you stand is everything
• Keep your hands open and
relaxed. Do not stick them in your
pockets.
• Keep your knees relaxed and not
locked.
24. Business Etiquette
• Proper corporate
business etiquette
is vital to our
professional
growth. No matter
how brilliant an
employee may
be, his or her lack
of social grace will
25. Introductions
-An exception is, that a client should be introduced first, even if you are
with someone of higher rank within your company.
-In the business world, whoever is the
highest-ranking person is introduced to
everyone else in order of their position.
27. Cubicle Etiquette
• Never enter someone’s cubicle without
permission. Behave as though cubicles
have doors. Do not enter before you have
eye contact “permission” from the
occupant.
• Try not to sneak up behind someone in a
cube. Announce yourself at their doorway
or lightly knock on the wall.
• Don’t loiter outside someone’s cube while
you wait for him or her to finish a phone
28. • Don’t talk through cube walls or
congregate outside someone’s cube. For
impromptu meetings, go to a conference
room or break room.
• Don’t yell across the “cube farm”. Get up
and move to the other person’s location.
• A good rule of thumb is to never eat hot
food at your desk. Food odours can
bother your hungry or nauseous
neighbours.
Cubicle Etiquette
29. If You Are A Smoker
- Do smoke outside and always away from the
quitter.
- Do keep your cigarettes and matches out of
sight. They might be triggers to smoke.
- Wash your hands before getting back to work.
30. Table Setting
» Formal Dinner Place Setting
» 1. Napkin
» 2. Fish Fork
» 3. Dinner or Main Course
Fork
» 4. Salad Fork
» 5. Soup Bowl & Plate
» 6. Dinner Plate
» 7. Dinner Knife
» 8. Fish Knife
» 9. Soup Spoon
» 10. Bread & Butter Plate
» 11. Butter Knife
» 12. Dessert Spoon and Cake
Fork
» 13. Sterling Water Goblet
» 14. Red Wine Goblet
» 15. White Wine Goblet
31. At a Buffet
• Do not drink excessively
• NEVER double-dip food
• Do not overfill your plate
• Use provided utensils for
putting food on your plate,
33. Our Attitude
• Our actions are determined by
our attitude ….
– On the streets, in my office, at home
– In the cafeteria
– Towards my self, my clothes, my time …..
– When nobody is watching
