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Search in a Recession
A survey from SEMPO
Well, we are certainly “going through extremely uncertain times” as UK
                                           Chancellor Alistair Darling put it, but is digital and search fairing better
      Search in a Recession                than most? SEMPO have listened to the market and their members and
                                           have discovered whether search is experiencing a nibble, a great big bite
      A survey from SEMPO
                                           or bucking the trend during “The Credit Crunch”.



Hundreds of responses to a simple survey
“Have you recently changed where you spend your
marketing budgets in light of the changes in the
economic climate?”
                             - unfortunately down in the majority of cases




                              24%




                                                           Yes
                                                           No

                                                  76%
“Are you considering raising expenditure in search
activity because of the economic climate?”
                                       - 69% of marketers leaving it neutral




                                                       25%




                                                                  Yes
                                                                  No

                                 75%
“How reliant are you on intent driven marketing like
Search for your wider marketing strategy?”
                       - 64% of marketers are reliant for a wider strategy success

                                                 2%




                                                             29%

                                    34%

                                                                      Very

                                                                      Quite

                                                                      Not Very

                                                                      Unreliant

                                                      35%
“Are you aware of the benefits of synergizing your paid and natural
search strategies?”
                           - A lot of education and things to learn about harmonious campaigns




                                                                        29%




                                                                                  Yes
                                                                                  No
                                              71%
“Has the richness of the search results and offerings from publishers
  changed your SEM approach?
                                                                              - Half the world is changing, half isn’t




    “More use of YouTube” (bloody sales guys pushing irrelevant)
                                                                                                45%
“More video work”                                                                                       Yes
                                                                    55%
                                                                                                        No
        “Expanded in-house teams”

“More use of shopping engines”

                “Increased affiliate use on performance deals”

        “Testing mobile”

                “Re-design web site”                      “More use of widgets and social media”


                                     “Changes to content strategy”
“What would you consider to be the most cost effective
   form of marketing in a recession?
              - Natural Search, Paid Search, but also…TV, Events, Print, email – 15% don’t know!

                                                                         1%   1%   1%   1%

                                                                    2% 2%

                                                                    2%
                                                               3%
                                                                                                   SEO
                                                         5%
                                                                                                   PPC
                                                                                                   Other
                                                                                                   Social media
                                                   11%
                                                                                                   display
                                                                                                   events
                                                                                             56%
                                                                                                   POS
                                                                                                   affiliates
                                                         15%                                       direct sales

            “One that I can turn off quickly”                                                      TV
                                                                                                   local targetted
“Anything I can measure”                                                                           email



        “Don’t know”

“Natural Search as number one with 3 times as many responses as any other channel”
“Do you use SEM for brand as well as direct
response
               - Could this be linked to the increasing richness of SERPS




                                                       38%


                                                               Yes
                                                               No

                                62%
“What are the main reasons for not spending more of
your marketing budgets online? (obstacles)
                     The boss, the board, the CFO, lack of belief and balancing the mix



                                                     2%
                                                8%


                                                                 30%
                                        16%
                                                                            management
                                                                            Budget cuts
                                                                            Performance issues
                                                                            keeping a balance
                                                                            Lack of Understanding
                                         17%
                                                                            Contractual commitments


                                                           27%




A culprit of company-wide cost cutting?
What our industry still needs to do…
•Increased focus on analytics
•Further research into “holistic search”
•Education for senior management – a UK issue?
Want toahelp?
 Search in Recession
  A survey from SEMPO




                        http://www.sempo.org
                        Richard Gregory (SEMPO)
                        Richard.Gregory@latitudegroup.com
                        +44 (0) 1925 420105
                        Twitter:@smartrich

                        Paul Doleman (SEMPO)
                        Paul.doleman@icrossing.co.uk
                        +44 (0) 7718 585165
                        Twitter:@pauldoleman

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Gregory, Richard, Latest Stats About The Search Engines

  • 1. Search in a Recession A survey from SEMPO
  • 2. Well, we are certainly “going through extremely uncertain times” as UK Chancellor Alistair Darling put it, but is digital and search fairing better Search in a Recession than most? SEMPO have listened to the market and their members and have discovered whether search is experiencing a nibble, a great big bite A survey from SEMPO or bucking the trend during “The Credit Crunch”. Hundreds of responses to a simple survey
  • 3. “Have you recently changed where you spend your marketing budgets in light of the changes in the economic climate?” - unfortunately down in the majority of cases 24% Yes No 76%
  • 4. “Are you considering raising expenditure in search activity because of the economic climate?” - 69% of marketers leaving it neutral 25% Yes No 75%
  • 5. “How reliant are you on intent driven marketing like Search for your wider marketing strategy?” - 64% of marketers are reliant for a wider strategy success 2% 29% 34% Very Quite Not Very Unreliant 35%
  • 6. “Are you aware of the benefits of synergizing your paid and natural search strategies?” - A lot of education and things to learn about harmonious campaigns 29% Yes No 71%
  • 7. “Has the richness of the search results and offerings from publishers changed your SEM approach? - Half the world is changing, half isn’t “More use of YouTube” (bloody sales guys pushing irrelevant) 45% “More video work” Yes 55% No “Expanded in-house teams” “More use of shopping engines” “Increased affiliate use on performance deals” “Testing mobile” “Re-design web site” “More use of widgets and social media” “Changes to content strategy”
  • 8. “What would you consider to be the most cost effective form of marketing in a recession? - Natural Search, Paid Search, but also…TV, Events, Print, email – 15% don’t know! 1% 1% 1% 1% 2% 2% 2% 3% SEO 5% PPC Other Social media 11% display events 56% POS affiliates 15% direct sales “One that I can turn off quickly” TV local targetted “Anything I can measure” email “Don’t know” “Natural Search as number one with 3 times as many responses as any other channel”
  • 9. “Do you use SEM for brand as well as direct response - Could this be linked to the increasing richness of SERPS 38% Yes No 62%
  • 10. “What are the main reasons for not spending more of your marketing budgets online? (obstacles) The boss, the board, the CFO, lack of belief and balancing the mix 2% 8% 30% 16% management Budget cuts Performance issues keeping a balance Lack of Understanding 17% Contractual commitments 27% A culprit of company-wide cost cutting?
  • 11. What our industry still needs to do… •Increased focus on analytics •Further research into “holistic search” •Education for senior management – a UK issue?
  • 12. Want toahelp? Search in Recession A survey from SEMPO http://www.sempo.org Richard Gregory (SEMPO) Richard.Gregory@latitudegroup.com +44 (0) 1925 420105 Twitter:@smartrich Paul Doleman (SEMPO) Paul.doleman@icrossing.co.uk +44 (0) 7718 585165 Twitter:@pauldoleman