1. Greg Gonzalez
7501 Silverthorn Drive
Rowlett, Texas 75089
(h) 972-412-5698 (c) 214-797-8775 e-mail:ggg8159@yahoo.com
PERSONAL QUALITIES
—Team Player —Excellent Leadership Skills
—Strong Communication Skills —Always Looks to Improve Operations
—Excellent Inter-Personal Skills —Takes the Initiative and Follows Through
—Detail Oriented Individual —Maintains Positive Attitude and Instills
Positive Attitude in Staff
WORK EXPERIENCE
AT&T Mobility, Irving, TX 2008 to Present
Professional-Wireless Translations Engineer/Project Leader
—On-boarded and direct staff of four.
—Schedule and assign work, document all changes, insure that changes do not affect traffic and
system remains stable, and complete pre and post-check requirements.
—Perform network provisioning of all technologies for the Mobility Wireless Network
including: Transport, RAN, Core, VoLTE, Signaling and IP elements.
—Audit established MSC/BSC/RNC/ENODEB/SGSN/MME/SMALL CELL policy and
standards to ensure national compliance.
—Make parameter/feature changes associated with identified discrepancies found during audits.
—Perform MSC/BSC/RNC/ENODEB/SGSN/MME/SMALL CELL parameter/feature changes.
—Enable/disable Service Order Codes (SOC) features.
—Respond to parameter non-compliance audit results from GSAT.
—Review and approve pre-launch MSC/BSC/RNC/ENODEB/SGSN/MME/SMALL CELL
parameter configurations.
—Create MOPS and review with ATS to insure validity.
TNS, Richardson, TX
Hardware Test Engineer 2008-2008
—Performed RPP Expansion work on live BSCs.
—Tested data load and hardware on new BSCs.
Ericsson Telecom, Plano, TX
Ericsson Network Integration Engineer, Plano, TX 2008 - 2008
—Commissioning of Ericsson BSCs into T-Mobile GSM Network.
Ericsson Software Development Engineer, Plano, TX 2006 - 2007
—Executed software updates to Cingular’s GSM network on the CP and APG40 for MSC and
BSC nodes.
Ericsson APG40 R12 Upgrade Support 2006 - 2006
—Provided onsite support for Ericsson’s R12 APG40 upgrades and Cingular’s GSM network.

2. WORK EXPERIENCE
Ericsson Telecom, Plano, TX
Ericsson Network Integration Engineer 2005 - 2006
—Commissioning of Ericson BSC’s into Cingular’s GSM Network.
Cingular Wireless, Atlanta, GA
Cingular Activations and Provisioning Engineer 2004 - 2005
—Provided real-time GSM Activations and Provisioning Metrics Testing on the Care and
Telegence Markets of the Cingular Wireless Network.
—Performed testing that consisted of verification of Over the Air Activations (OTA), Outgoing
and Incoming landline calls, Voice mail provisioning via the 1 Key, SMS, as well as GPRS
attachment and access through use of various Cingular mobile units.
—Provided activations through the use of Pos.com and Pos.com II web-based applications for
rate plan selection, assignment of the SIM and IMEL, equipment maintenance, and feature
selection.
—Maintained and provided test results through the use of the Cingular Performer Reporting Tool
for tracking End-to-End Activation Metrics.
Genesis ETE Engineer 2004 - 2004
—Conducted the end-to-end testing of Cingular’s Genesis GSM-overlay markets from the War
Room in Atlanta.
—Directed tests being performed by Sales Representatives over the telephone and troubleshot
problems in real-time to ensure efficient test execution.
—Solved complex network issues and interacted with War Room colleagues from Cingular’s IT
Group involving network element and IT platforms.
—Maneuvered through test procedures and found quick workarounds to ensure that testing was
not delayed.
—Maintained a “big-picture” view of the entire system in order to locate and resolve problems
before they affected the end-customer experience.
EDUCATION
DEVRY Institute of Technology
Associate of Applied Science in Electronics 1990
AWARDS and ACCOMPLISHENTS
—AT&T Key Contributor Awards – 2009 and 2010
—No outages under my leadership for Ericsson vendors
TRAINING
Successfully completed all AT&T in-house technical, soft skills, and leadership training.
HOBBIES
Golf, Exercise, Hiking
REFERNCES
Furnished upon request