This document discusses the PAS 2030 standard and the Green Deal Code of Practice, which establishes quality standards and procedures for Green Deal assessments, installation of measures, and consumer protection. It outlines requirements for using the Green Deal quality mark, rules around marketing and preventing misleading customers, and procedures for complaints, disputes and disciplining members who breach the code. Annexes provide additional details on certification of assessors, providers, installers and products. The document emphasizes that all Green Deal work must meet high quality standards to protect consumers and ensure the success of the program.

1. more than just a green deal

2. PAS 2030
More than Just
Green Deal
Could this be a
ISO 9001 for
refurbishment?
martin brown e: fairsnape@gmail.com t: @fairsnape

3. http://www.eeph.org.uk/

4. Green Deal Code of Practice
Companion to PAS 2030 and
PAS 2031 etc

5. The Content of Green Deal Plans
Other Duties on GD Providers
Duties on Certification Bodies
Marketing and Use of the GD
Quality Mark
Customer Complaints, Dispute
Resolution and Redress
Breaches of this Code Revocation
of Membership and Disciplinary
Measures

6. Annex A: Green Deal
Assessors and Assessor
Certification Bodies
Annex B: Green Deal Providers
Annex C: Green Deal Installers
and Installer Certification
Bodies
Annex D: Green Deal Products
and Systems Certification

7. All participants must use
the Quality Mark on all
identity documents, leaflets/
brochures/flyers and web
pages directly related to the
Green Deal
Participants engaging in cold
calling activities (whether
face-to-face, by phone or
electronic communication)
must not mislead customers
in any way

9. Green Deal Wash
Don't get trapped
martin brown e: fairsnape@gmail.com t: @fairsnape

10. Social Media and Green Deal
Launched at Green Build Expo
be2greendeal.wikispaces.com
be2camp@gmail.com

11. GreenBuild News July/August
martin brown e: fairsnape@gmail.com t: @fairsnape

12. Social Media and Green Deal
1. Keep informed on Green Deal development
2. Stay Visible and Engage as Green Deal 'player'
3. Its where your current customers, competitors and staff are!
4. Easier and Quicker response to client issues
5. Green Deal delivery opportunities
6. It’s Free
7. Increases Transparency
8. Green Deal BIM

13. Social Media and Green Deal
New Ways to engage with customers
Twitter Blogging
Linkedin
YouTube
Google+ Facebook
Readers Wikipedia Pinterest
Storify

14. Green Deal
Online
Community

15. SMPR

16. Green Deal Support Programme in
Supporting Club and Local Construction
Consortia Cluster Development
Process Improvement
Strategic, Tactical and Operational Support
Green Business Coaching

17. keep in touch:
Twitter: @lcbpc
LinkedIn : "Lancs Construction " group
martin brown e: fairsnape@gmail.com t: @fairsnape