APAC Partner Update:
SolarWinds Network Complexity
6 June 2013
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
What’s in Today
» About SolarWinds
» Network Performance Management
» IP Address Management
» User & Device Management
» Demo
» Q&A
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
2
SolarWinds® Overview
3
Provide enterprise-class network, systems, virtualization, and
storage resource management software that is powerful, easy-
to-use, and affordable
 Rapidly Growing & Highly Profitable IT Management Company
» We sell to businesses of all sizes from SMB to Large Enterprise
» Over 100,000 customers in 170 countries
» More than 450 of the Fortune 500 are customers
» More than one million registered end-users have downloaded our free tools
» Opened APAC HQ in Brisbane in 2010 with offices in Chennai and Singapore
for Engineering, Customer Support, and Sales
Tech Trends: Convergence of IT Management
4
Network
management
Server & App
management
Virtualization
management
IT Infrastructure management
 Dynamic, complex networks
 Convergence of Apps, servers,
network and VMs
 Network admin challenges
» Advanced network services
» IP device proliferation
» BYOD
» IPv4 address exhaustion
» Compliance
Tech Trends: Bring Your Own Device
5
• BYOD Placing Additional IT
Management Demands on IT
Pros via Mass “Mobilization”
of Devices…
 Security
 Mobile Device Management
 Application Management
 Remote Access
 Virtualization Management
 Network Management
Network
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Network Management Portfolio
6
Orion Core Platform
Network
Performance
Monitor
Fault, Availability &
Performance
NetFlow Traffic Analyzer
Traffic Monitoring
VoIP &
Network
Quality
Manager
WAN & VoIP
Analysis
Network
Configuratio
n Manager
Change and
Configuration
Management
User Device
Tracker
Device
Tracking
IP Address
Manager
IP Address
Management
Scalability & High Availability
Polling Engines, Enterprise Operations Console, Web Server, Fail Over Engine
HELP!!!
7
Mobile devices are everywhere! I can’t keep track of
which devices are safe and which aren’t!
My spreadsheets are out-of-date! I can’t keep up with the
constant changes in IP address allocations.
Our company must comply with multiple regulatory mandates,
so historical tracking and detailed activity logs are a must!
I need visibility in to the availability and
performance of my network!
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Network Performance Management
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Network Performance Monitor (NPM)
9
» Fault, availability &
performance management
» Automated network device
discovery
» Intelligent network alerting
» Multi-vendor device support
» Do-it-yourself deployment
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
What’s New in NPM
» Network Route Monitoring
 Combines real-time network route info alongside device status and
performance
 View routing tables, changes in default routes and flapping routes
 View router topology in customizable web interface
» IP Multicast Monitoring
 Monitor and alert on large, complex, IP multicast topologies
 Display multicast info, route info, and device info in a single unified view
» Interface Discovery Filtering
 Filter by hardware type, name, description, or VLAN, when importing new
nodes and interfaces
 Reduces time and simplifies the device and interface discovery process
10
NPM Licensing
- SLIDE 11 -
 Licensing by elements – the largest of the three
 Interfaces (network plugs)
 Nodes (devices)
 Volumes (disks)
 Example
 1800 Interfaces,700 Nodes, 600 Volumes
 Monitor all of those with an SL2000
 Up to 2000 interfaces + 2000 nodes + 2000 volumes
»
- Slide 11 -
License Elements
SolarWinds Network Performance Monitor SL100 (up to 100 elements) - License with 1st-year Maintenance
SolarWinds Network Performance Monitor SL250 (up to 250 elements) - License with 1st-year Maintenance
SolarWinds Network Performance Monitor SL500 (up to 500 elements) - License with 1st-year Maintenance
SolarWinds Network Performance Monitor SL2000 (up to 2000 elements) - License with 1st-year Maintenance
SolarWinds Network Performance Monitor SLX (unlimited elements)- License with 1st-year Maintenance
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
IP Address Management
The Need for Automated IP Address Management
OR
Which would you choose?
Manual & Decentralized Automated & Consolidated
13© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
5 Ways SolarWinds IPAM Can Help
1. Centrally, manage, monitor, alert and report on entire IP infrastructure
from an easy-to-use Web console for increased visibility and control
2. Manage multi-vendor DHCP/DNS services together from a single
consolidated interface for enhanced reliability of core IP services
3. Eliminate manual errors and avoid costly network downtime with
automated scans, active IP conflict detection, and preventive alerts
4. Leverage role-based permissions along with detailed event recording to
coordinate team access track what changed and when
5. Gain critical insight into IP space through real-time views and historical
data for both compliance purposes and capacity planning
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
14
IPAM
What’s New in IPAM 4.0
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
15
 Consolidated management of BIND and Microsoft® DNS
servers
» Add, edit, and delete BIND DNS records directly through the IPAM web console
» Monitor BIND server availability along with DNS zone statuses and transfers
 Active IP Address Conflict Detection
» Automatically detect duplicate IP address assignments
» Receive an immediate alert when an IP conflict is detected
» Quickly resolve IP address conflicts utilizing detailed connection information
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
User & Device Management
The Need for Automated Endpoint Tracking
Which way would you rather track down a user or device?
OR
17
Automated End-to-End TrackingConvoluted Manual Tracking
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
5 Ways SolarWinds UDT Can Help
» Automated discovery and tracking of both wired AND wireless activity so
you know who and what are connecting to your network at all times
» Fast and simple searching on IP address, username, hostname, or MAC
address to instantly find a user or device’s current and past location
» Device whitelisting to identify safe versus rogue devices along with click-
of-a-button port shutdown so you stay in control of network access
» Watch list with automatic alerts to quickly track down users and devices
for troubleshooting and security purposes
» Built-in user and device reports that can be customized for your network
or your management’s needs
18
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
What’s New in UDT 3.0
» Device Whitelisting
 Set up a whitelist of devices based on MAC address, IP address, or
hostname
 Receive an alert when a device not on the whitelist connects to the
network
 Define rules to determine if a network deice should be ignored
» Remote Port Shutdown
 Shut down ports from the UDT console wit the click-of-a-button
 View device port details and status with ease
 Distinguish between ports that are administratively down and
operationally down
19
SolarWinds IPAM with UDT Integration
© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.20
How to Promote and Sell
» Deals and Opportunities – Please reach out to your channel managers, or inform us at
PartnersAPAC@solarwinds.com
» Leads – Generate your own leads using custom coded download links for your customers.
Leads will be automatically tagged to you. Request custom links from
PartnersAPAC@solarwinds.com
» Training & Marketing Materials - Register for Partner Portal at solarwinds.com/partners
Sales and Technical training
 Videos
 Sales cards
 Presentations
Current end-user price list
Demo License (NFR) application
Branding, logos, box shots, screenshots
What’s New section for up-to-date information
© 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
Summary and Q & A
» Andrew Boey, Channel Accounts Manager
andrew.boey@solarwinds.com
» Lau Yan Qing, APAC Network Geek
» Yanqing.lau@solarwinds.com
» Join our community of 150,000+ IT pros at www.thwack.com
Thank you for attending!
22

APAC Partner Update: SolarWinds Network Complexity

  • 1.
    APAC Partner Update: SolarWindsNetwork Complexity 6 June 2013 © 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 2.
    What’s in Today »About SolarWinds » Network Performance Management » IP Address Management » User & Device Management » Demo » Q&A © 2012 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 2
  • 3.
    SolarWinds® Overview 3 Provide enterprise-classnetwork, systems, virtualization, and storage resource management software that is powerful, easy- to-use, and affordable  Rapidly Growing & Highly Profitable IT Management Company » We sell to businesses of all sizes from SMB to Large Enterprise » Over 100,000 customers in 170 countries » More than 450 of the Fortune 500 are customers » More than one million registered end-users have downloaded our free tools » Opened APAC HQ in Brisbane in 2010 with offices in Chennai and Singapore for Engineering, Customer Support, and Sales
  • 4.
    Tech Trends: Convergenceof IT Management 4 Network management Server & App management Virtualization management IT Infrastructure management  Dynamic, complex networks  Convergence of Apps, servers, network and VMs  Network admin challenges » Advanced network services » IP device proliferation » BYOD » IPv4 address exhaustion » Compliance
  • 5.
    Tech Trends: BringYour Own Device 5 • BYOD Placing Additional IT Management Demands on IT Pros via Mass “Mobilization” of Devices…  Security  Mobile Device Management  Application Management  Remote Access  Virtualization Management  Network Management Network
  • 6.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. Network Management Portfolio 6 Orion Core Platform Network Performance Monitor Fault, Availability & Performance NetFlow Traffic Analyzer Traffic Monitoring VoIP & Network Quality Manager WAN & VoIP Analysis Network Configuratio n Manager Change and Configuration Management User Device Tracker Device Tracking IP Address Manager IP Address Management Scalability & High Availability Polling Engines, Enterprise Operations Console, Web Server, Fail Over Engine
  • 7.
    HELP!!! 7 Mobile devices areeverywhere! I can’t keep track of which devices are safe and which aren’t! My spreadsheets are out-of-date! I can’t keep up with the constant changes in IP address allocations. Our company must comply with multiple regulatory mandates, so historical tracking and detailed activity logs are a must! I need visibility in to the availability and performance of my network! © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 8.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. Network Performance Management
  • 9.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. Network Performance Monitor (NPM) 9 » Fault, availability & performance management » Automated network device discovery » Intelligent network alerting » Multi-vendor device support » Do-it-yourself deployment
  • 10.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. What’s New in NPM » Network Route Monitoring  Combines real-time network route info alongside device status and performance  View routing tables, changes in default routes and flapping routes  View router topology in customizable web interface » IP Multicast Monitoring  Monitor and alert on large, complex, IP multicast topologies  Display multicast info, route info, and device info in a single unified view » Interface Discovery Filtering  Filter by hardware type, name, description, or VLAN, when importing new nodes and interfaces  Reduces time and simplifies the device and interface discovery process 10
  • 11.
    NPM Licensing - SLIDE11 -  Licensing by elements – the largest of the three  Interfaces (network plugs)  Nodes (devices)  Volumes (disks)  Example  1800 Interfaces,700 Nodes, 600 Volumes  Monitor all of those with an SL2000  Up to 2000 interfaces + 2000 nodes + 2000 volumes » - Slide 11 - License Elements SolarWinds Network Performance Monitor SL100 (up to 100 elements) - License with 1st-year Maintenance SolarWinds Network Performance Monitor SL250 (up to 250 elements) - License with 1st-year Maintenance SolarWinds Network Performance Monitor SL500 (up to 500 elements) - License with 1st-year Maintenance SolarWinds Network Performance Monitor SL2000 (up to 2000 elements) - License with 1st-year Maintenance SolarWinds Network Performance Monitor SLX (unlimited elements)- License with 1st-year Maintenance
  • 12.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. IP Address Management
  • 13.
    The Need forAutomated IP Address Management OR Which would you choose? Manual & Decentralized Automated & Consolidated 13© 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 14.
    5 Ways SolarWindsIPAM Can Help 1. Centrally, manage, monitor, alert and report on entire IP infrastructure from an easy-to-use Web console for increased visibility and control 2. Manage multi-vendor DHCP/DNS services together from a single consolidated interface for enhanced reliability of core IP services 3. Eliminate manual errors and avoid costly network downtime with automated scans, active IP conflict detection, and preventive alerts 4. Leverage role-based permissions along with detailed event recording to coordinate team access track what changed and when 5. Gain critical insight into IP space through real-time views and historical data for both compliance purposes and capacity planning © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 14 IPAM
  • 15.
    What’s New inIPAM 4.0 © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED. 15  Consolidated management of BIND and Microsoft® DNS servers » Add, edit, and delete BIND DNS records directly through the IPAM web console » Monitor BIND server availability along with DNS zone statuses and transfers  Active IP Address Conflict Detection » Automatically detect duplicate IP address assignments » Receive an immediate alert when an IP conflict is detected » Quickly resolve IP address conflicts utilizing detailed connection information
  • 16.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. User & Device Management
  • 17.
    The Need forAutomated Endpoint Tracking Which way would you rather track down a user or device? OR 17 Automated End-to-End TrackingConvoluted Manual Tracking © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.
  • 18.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. 5 Ways SolarWinds UDT Can Help » Automated discovery and tracking of both wired AND wireless activity so you know who and what are connecting to your network at all times » Fast and simple searching on IP address, username, hostname, or MAC address to instantly find a user or device’s current and past location » Device whitelisting to identify safe versus rogue devices along with click- of-a-button port shutdown so you stay in control of network access » Watch list with automatic alerts to quickly track down users and devices for troubleshooting and security purposes » Built-in user and device reports that can be customized for your network or your management’s needs 18
  • 19.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. What’s New in UDT 3.0 » Device Whitelisting  Set up a whitelist of devices based on MAC address, IP address, or hostname  Receive an alert when a device not on the whitelist connects to the network  Define rules to determine if a network deice should be ignored » Remote Port Shutdown  Shut down ports from the UDT console wit the click-of-a-button  View device port details and status with ease  Distinguish between ports that are administratively down and operationally down 19
  • 20.
    SolarWinds IPAM withUDT Integration © 2013 SOLARWINDS WORLDWIDE, LLC. ALL RIGHTS RESERVED.20
  • 21.
    How to Promoteand Sell » Deals and Opportunities – Please reach out to your channel managers, or inform us at PartnersAPAC@solarwinds.com » Leads – Generate your own leads using custom coded download links for your customers. Leads will be automatically tagged to you. Request custom links from PartnersAPAC@solarwinds.com » Training & Marketing Materials - Register for Partner Portal at solarwinds.com/partners Sales and Technical training  Videos  Sales cards  Presentations Current end-user price list Demo License (NFR) application Branding, logos, box shots, screenshots What’s New section for up-to-date information
  • 22.
    © 2012 SOLARWINDSWORLDWIDE, LLC. ALL RIGHTS RESERVED. Summary and Q & A » Andrew Boey, Channel Accounts Manager andrew.boey@solarwinds.com » Lau Yan Qing, APAC Network Geek » Yanqing.lau@solarwinds.com » Join our community of 150,000+ IT pros at www.thwack.com Thank you for attending! 22