Edelman’s 2010 goodpurpose study. The global consumer study explores consumer attitudes around social purpose, including their commitment to specific social issues and their expectations of brands and corporations.
VolunteerMatch Solutions BPN Webinar: The Radically Engaged BusinessVolunteerMatch
August 2012 Best Practice Network Webinar, presented by VolunteerMatch
Session Description:
On May 17, 2012 Carol Cone wowed attendees at the 2012 VolunteerMatch Client Summit in San Francisco, CA. We’ve invited “the mother of cause marketing” back for an encore presentation, so that you can share in this inspiring session!
Through a presentation on the “Radically Engaged Business,” Carol Cone will share her thoughts and best practices on building a purpose-driven business and exploring the critical and evolving relationship between employee engagement and groundbreaking citizenship programs.
Participants will learn the four key tenets of building a radically engaged business:
• Creating a gold-standard citizenship/purpose program,
• Operationalizing that program,
• Building a unique employer brand, and
• Using your citizenship/purpose program to drive talent development.
Through best-in-class case studies, including Avon, PNC and IBM, among others, participants will learn how successful organizations are using purpose to energize, inspire and activate employees and drive business impact.
About Our Guest Speaker:
At Edelman, Carol Cone provides strategic counsel to clients on the development of cause and public engagement strategies, as well as corporate and brand citizenship. She has a deep commitment to innovative research with consumers, executives and employees; she works with the firm’s leadership to apply insights from Edelman’s annual goodpurpose™ Consumer Study, its Trust and Health Engagement Barometers, as well as create new insight reports and intellectual property.
Carol is internationally recognized for her work in the cause branding, corporate citizenship and strategic philanthropy arenas. For over 25 years, she has embraced a steadfast commitment to building substantive and sustainable partnerships between companies and social issues.
Apresentação que mostra os números de 2012 da pesquisa goodpurpose, que avalia a atitude de consumidores em 16 países em relação a marcas que apoiam causas socialmente relevantes.
Realização: Edelman; apresentação no Brasil: Edelman Significa.
SB'12 - Karen Barnes - Shelton, Hernan Sanchaz - Havas Media Intelligence, Jo...Sustainable Brands
A global revolution is in full swing, and the Sustainable Brands Conference is where sustainability, brand and innovation leaders gather to learn, share and strategize to shape the future. SB'12 was the largest gathering to date, a kinetic convergence of innovators from more than 150 companies from around the world finding new ways to create monumental disruption in traditional models of commerce and consumption.
VolunteerMatch Solutions BPN Webinar: The Radically Engaged BusinessVolunteerMatch
August 2012 Best Practice Network Webinar, presented by VolunteerMatch
Session Description:
On May 17, 2012 Carol Cone wowed attendees at the 2012 VolunteerMatch Client Summit in San Francisco, CA. We’ve invited “the mother of cause marketing” back for an encore presentation, so that you can share in this inspiring session!
Through a presentation on the “Radically Engaged Business,” Carol Cone will share her thoughts and best practices on building a purpose-driven business and exploring the critical and evolving relationship between employee engagement and groundbreaking citizenship programs.
Participants will learn the four key tenets of building a radically engaged business:
• Creating a gold-standard citizenship/purpose program,
• Operationalizing that program,
• Building a unique employer brand, and
• Using your citizenship/purpose program to drive talent development.
Through best-in-class case studies, including Avon, PNC and IBM, among others, participants will learn how successful organizations are using purpose to energize, inspire and activate employees and drive business impact.
About Our Guest Speaker:
At Edelman, Carol Cone provides strategic counsel to clients on the development of cause and public engagement strategies, as well as corporate and brand citizenship. She has a deep commitment to innovative research with consumers, executives and employees; she works with the firm’s leadership to apply insights from Edelman’s annual goodpurpose™ Consumer Study, its Trust and Health Engagement Barometers, as well as create new insight reports and intellectual property.
Carol is internationally recognized for her work in the cause branding, corporate citizenship and strategic philanthropy arenas. For over 25 years, she has embraced a steadfast commitment to building substantive and sustainable partnerships between companies and social issues.
Apresentação que mostra os números de 2012 da pesquisa goodpurpose, que avalia a atitude de consumidores em 16 países em relação a marcas que apoiam causas socialmente relevantes.
Realização: Edelman; apresentação no Brasil: Edelman Significa.
SB'12 - Karen Barnes - Shelton, Hernan Sanchaz - Havas Media Intelligence, Jo...Sustainable Brands
A global revolution is in full swing, and the Sustainable Brands Conference is where sustainability, brand and innovation leaders gather to learn, share and strategize to shape the future. SB'12 was the largest gathering to date, a kinetic convergence of innovators from more than 150 companies from around the world finding new ways to create monumental disruption in traditional models of commerce and consumption.
This presentation is based on the Brazil Study Tour that the 2008-2010 class of the North Carolina Agricultural Leadership Development Program took from January 9th to the 21st of 2010. The leadership program is conducted by the NCSU College of Agriculture and Life Sciences
A service provider in global education offering academic pathways and experiential outreach programs conducted across the world.
Programs facilitates empowerment of youth through skill enhancement and international cross cultural exposure, breaking the barriers of culture and language.
Programs include global study tour programs, global industry visits, global internships, academic pathway programs and professional training programs in collaboration with Universities, institutions and industries across the world.
Global Findings: 2010 Edelman goodpurpose® StudyEdelman
The 2010 Edelman goodpurpose® study is the firm’s fourth annual global study that explores consumer attitudes around social Purpose, including their commitment to specific social issues and their expectations of brands and corporations. The survey was conducted by StrategyOne and consisted of 20 minute interviews in 13 countries among 7,259 adults. Online interviews were conducted in Brazil, Canada, France, Germany, Italy, Japan, Mexico, The Netherlands, UAE, the United Kingdom and the United States. Face-to-face interviews were conducted in China and India. The study is representative of the country population, except in UAE, where it is representative of the online population.
Edelman's 2010 goodpurpose study reveals that consumers in emerging markets like China outpace their peers in the West as being most engaged in social good. The global consumer study explores consumer attitudes around social purpose, including their commitment to specific social issues and their expectations of brands and corporations.
Presentación en power point en inglés de la herramienta de la herramienta "The Inclusive Business Challenge: Identifying opportunities to engage low-income communities across the value chain // (El desafío de los negocios inclusivos: Identificando oportunidades para involucrar comunidades de bajos ingresos a través de la cadena de valor), desarrollada por el WBCSD. Para descargar la herramienta completa en http://www.wbcsd.org
Goodpurpose Study 2010, lo studio sul web marketing e l'evoluzione del concetto di brand social responsibility svolto da Edelman su 7.000 consumatori in 13 paesi.
The Customer-First Imperative: Five Steps for Applying Social Media to Genera...NM Incite
This white paper outlines 5 steps for applying social media insights to transform global marketing and brand strategies:
1. Measure your social performance relative to ‘expected’ outcomes
2. Link your segmentation approach to online discussions
3. Overinvest in data hygiene
4. Cast a wide net
5. Maintain measurement consistency across brands and markets
Lessons From A National Industry Awareness CampaignPCI
Crafting an effective industry awareness campaign takes powerful strategy, careful execution and patience. Here is a look at what other industries may take away from the National Biodiesel Board's (NBB) very successful nationwide Advanced Biofuel Initiative.
The pressing need to shift our global economy to sustainable consumption represent one of the biggest opportunities of our time for disruptive innovation. All over the world, out of the box thinkers are bringing disruptive ideas to market in response. Here are few of our favorites, each of which represents a different disruptive idea that has the potential to dramatically shift the flow of funds in the markets in which they operate.
This presentation is based on the Brazil Study Tour that the 2008-2010 class of the North Carolina Agricultural Leadership Development Program took from January 9th to the 21st of 2010. The leadership program is conducted by the NCSU College of Agriculture and Life Sciences
A service provider in global education offering academic pathways and experiential outreach programs conducted across the world.
Programs facilitates empowerment of youth through skill enhancement and international cross cultural exposure, breaking the barriers of culture and language.
Programs include global study tour programs, global industry visits, global internships, academic pathway programs and professional training programs in collaboration with Universities, institutions and industries across the world.
Global Findings: 2010 Edelman goodpurpose® StudyEdelman
The 2010 Edelman goodpurpose® study is the firm’s fourth annual global study that explores consumer attitudes around social Purpose, including their commitment to specific social issues and their expectations of brands and corporations. The survey was conducted by StrategyOne and consisted of 20 minute interviews in 13 countries among 7,259 adults. Online interviews were conducted in Brazil, Canada, France, Germany, Italy, Japan, Mexico, The Netherlands, UAE, the United Kingdom and the United States. Face-to-face interviews were conducted in China and India. The study is representative of the country population, except in UAE, where it is representative of the online population.
Edelman's 2010 goodpurpose study reveals that consumers in emerging markets like China outpace their peers in the West as being most engaged in social good. The global consumer study explores consumer attitudes around social purpose, including their commitment to specific social issues and their expectations of brands and corporations.
Presentación en power point en inglés de la herramienta de la herramienta "The Inclusive Business Challenge: Identifying opportunities to engage low-income communities across the value chain // (El desafío de los negocios inclusivos: Identificando oportunidades para involucrar comunidades de bajos ingresos a través de la cadena de valor), desarrollada por el WBCSD. Para descargar la herramienta completa en http://www.wbcsd.org
Goodpurpose Study 2010, lo studio sul web marketing e l'evoluzione del concetto di brand social responsibility svolto da Edelman su 7.000 consumatori in 13 paesi.
The Customer-First Imperative: Five Steps for Applying Social Media to Genera...NM Incite
This white paper outlines 5 steps for applying social media insights to transform global marketing and brand strategies:
1. Measure your social performance relative to ‘expected’ outcomes
2. Link your segmentation approach to online discussions
3. Overinvest in data hygiene
4. Cast a wide net
5. Maintain measurement consistency across brands and markets
Lessons From A National Industry Awareness CampaignPCI
Crafting an effective industry awareness campaign takes powerful strategy, careful execution and patience. Here is a look at what other industries may take away from the National Biodiesel Board's (NBB) very successful nationwide Advanced Biofuel Initiative.
The pressing need to shift our global economy to sustainable consumption represent one of the biggest opportunities of our time for disruptive innovation. All over the world, out of the box thinkers are bringing disruptive ideas to market in response. Here are few of our favorites, each of which represents a different disruptive idea that has the potential to dramatically shift the flow of funds in the markets in which they operate.
The Evolving Role of Brands for the Millennial GenerationEdelman
Edelman 8095®, named for the years in which the generation was born, 1980 to 1995, is an insights group studying the Millennial generation and their relationship with brands. Following a benchmark study in 2010, Edelman now unveils 8095® 2.0, an updated look at Millennials, their new aspirations and the role that brands play in their lives.
TrendsSpotting's 2010 Consumer Trends Influencers: Predictions in 140 CharactersTaly Weiss
"2010 Consumer Trends Influencers" is the second report from the series "2010 Influencers Series: Trend Predictions in 140 Characters".
TrendsSpotting Market Research is now running its third annual prediction reports following major trends in six categories. We will be featuring the predictions of digital and marketing experts on the big changes awaiting us in the coming year.
This year we are adopting a new “tweet style” format, easier for you to focus on, comprehend and forward.
ICE - Retail Innovation Consultants explore the trends the retail industry is following in 2020.
ICE is a Retail Innovation Consultancy specifically focusing on Startups and Small to Medium Brands entering the FMCG industry. We advise on POS Design and Manufacturing as well as how to join the circular economy.
2019 Edelman-LinkedIn B2B Thought Leadership Impact StudyEdelman
The 2019 Edelman-LinkedIn B2B Thought Leadership Impact Study helps to better understand the shifts in perception of thought leadership as well as its impact throughout the customer journey.
Read more here: https://edl.mn/2AQSSys
As Justin Trudeau prepares for a 2019 election, he has shuffled his cabinet to address challenging files including intergovernmental relations, trade diversification & border security.
The Edelman Perspective - 2018 Federal Cabinet ShuffleEdelman
As the Canadian government prepares for an election in 2019, they have shuffled their cabinet to address a number of challenging files including domestic intergovernmental relations, trade diversification, and border security.
2018 Edelman Trust Barometer: Attitudes Toward Energy in a Polarized World Edelman
Each year, Edelman provides a measure of Trust in the Energy industry and its key subsectors. While trust in the Energy industry writ large continues to rise globally, inherent challenges remain among the subsectors. Particularly notable this year is the precipitous drop in Trust in natural gas. Edelman also offers a summary of threats to Trust in the industry, from activism to literacy to apathy. Still, there is ample opportunity for this industry to tell its story and earn Trust.
Edelman Trust Barometer – U.S. Natural Gas Industry PerceptionsEdelman
The Edelman Trust Barometer – U.S. Natural Gas Industry Perceptions research shows that even while people’s exposure to natural gas news trends positive, the intensity of any support is very soft—and the window is closing.
2017 Edelman Trust Barometer Special Report: Institutional InvestorsEdelman
The 2017 Edelman Trust Barometer Special Report: Institutional Investors, a survey of institutional investors who invest in global equities highlights emerging business risks and opportunities for companies, their boards, and management to build and maintain trust with the financial community.
The inaugural report reveals that roughly half of institutional investors think that most companies do not acknowledge the risks to their business from the current political climate, reflecting broader concerns raised in the Trust Barometer Global Report 2017.
2017 Edelman Trust Barometer Special Report: Investor Trust Executive SummaryEdelman
The 2017 Edelman Trust Barometer Special Report: Institutional Investors, a survey of institutional investors who invest in global equities highlights emerging business risks and opportunities for companies, their boards, and management to build and maintain trust with the financial community.
The inaugural report reveals that roughly half of institutional investors think that most companies do not acknowledge the risks to their business from the current political climate, reflecting broader concerns raised in the Trust Barometer Global Report 2017.
This year is shaping up to be a significant one for tourism, challenging business leaders to think differently about the emotional and human truths that are driving people to travel.
As the world forges ahead through 2018, we looked at the various cultural forces that are impacting how consumers are thinking about and planning travel this year.
2018 Edelman Trust Barometer Special Report: Trust in Brand ChinaEdelman
We launched a special report on trust in Chinese companies last week. We had long been fascinated by the low level of trust in companies headquartered in China. It is comparable to companies from India, Mexico and Brazil at 36 percent. That is nearly half as trusted as brands from Canada or Switzerland or Sweden and 14 points below brands from America.
2018 Edelman Trust Barometer - i dati italiani sulla fiducia
Crollo di fiducia, fake news, il ruolo dei CEO: i temi dell’Edelman Trust Barometer di quest’anno hanno suscitato un notevole interesse anche in Italia.
Read more: http://edl.mn/2HZ0gto
Tendências em Viagens e Turismo na América Latina em 2018Edelman
Em tempos de mudanças velozes e disruptivas, as marcas devem conquistar a atenção de seus consumidores. Enquanto pessoas comuns ganham relevância, credibilidade e influenciam mais seus pares, as empresas precisam criar vínculos e relacionamentos fortes com todos seus públicos. O primeiro passo? Conhecê-los muito bem.
Este relatório mostra como novos cenários tecnológicos e de comportamento do consumidor lançam tendências e como a indústria de Viagens e Turismo dos países latino-americanos pode aproveitá-las. Com a expertise da nossa parceira PANROTAS, temos certeza de que o conteúdo será útil e inspirador. Afinal, o que trazemos aqui é uma leitura dos consumidores.
At one end of the spectrum, in the U.S., trust in institutions dropped a combined 37 points, the steepest decline of any country. At the opposite end, in the United Arab Emirates, trust towards institutions rose a combined 24 points, second only to China.
Read more: http://edl.mn/2on3C1t
2018 Edelman Trust Barometer - Malaysia ReportEdelman
As Malaysia finally steps out of the “State of Distrust” to a neutral position among the general population in this year’s Edelman Trust Barometer, an overall sense of optimism takes center stage amongst both the informed public and general population.
Read more: http://edl.mn/2D57QA6
2018 Edelman Trust Barometer - Australia ResultsEdelman
In 2018, trust in Australia continues to decline across all four key institutions: media, business, government and NGOs. This has resulted with Australia sitting just four percentage points above the world’s least trusting country, Russia.
Trust in media has fallen to a new all-time-low of 31 percent, and 60 percent of Aussies are disengaged with news from major organizations.
Read more: http://edl.mn/2sdBiUc
2018 Edelman Trust Barometer - South Africa ReportEdelman
The Edelman Trust Barometer revealed that 20 of the 28 markets surveyed now fall into the category of distrusters, with South Africa’s Trust Index decreasing four points and dropping to the third least-trusting market.
Read more: http://edl.mn/2tnraZK
2018 Edelman Trust Barometer - Brasil ReportEdelman
Pesquisa anual, O Edelman Trust Barometer 2018 mensura a Confiança das sociedades de 28 países, incluindo o Brasil, nas instituições Governo, Empresas, ONGs e Mídia.
A partir de mais de 33.000 entrevistas, nesta edição, se aprofunda na Confiança na Mídia, traz como tema central as fake news e discute como as lideranças empresariais podem operar e encontrar oportunidades nesse cenário. Aqui você vai encontrar os resultados brasileiros do estudo global.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
JMeter webinar - integration with InfluxDB and GrafanaRTTS
Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application.
In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics.
Length: 30 minutes
Session Overview
-------------------------------------------
During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana:
- What out-of-the-box solutions are available for real-time monitoring JMeter tests?
- What are the benefits of integrating InfluxDB and Grafana into the load testing stack?
- Which features are provided by Grafana?
- Demonstration of InfluxDB and Grafana using a practice web application
To view the webinar recording, go to:
https://www.rttsweb.com/jmeter-integration-webinar
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
FIDO Alliance Osaka Seminar: The WebAuthn API and Discoverable Credentials.pdf
goodpurpose® Study 2010
1. Citizens Engage! Edelman goodpurpose® Study 2010
FOURTH ANNUAL GLOBAL CONSUMER SURVEY
2. “We Make a Living
By What We Get,
But We Make a Life
By What We Give”
Winston Churchill
3. THE RISE OF GLOBAL CITIZENSHIP
Social media
86% of global consumers continues to drive
believe that business needs to social purpose
place at least equal weight on
society’s interests as on business’
interests. A Purpose “Reset”
Edelman 2010 goodpurpose® Study
Global issues are Emerging markets
local concerns take the lead
Q33. (Equal weight + more weight on society’s interests) Global (excludes UAE)
4. THE RISE OF THE “CITIZEN CONSUMER”
Global citizens unite
around disaster in Haiti in
unprecedented numbers
COP 15 Copenhagen Summit
considered a failure
Outpouring of support for Citizen journalism
local communities affected spreads support
by BP crisis for Iran
5. GOVERNMENTS RESPOND
UK Tories launch big society
India’s Parliament introduces Bill to
require largest companies to donate 2%
of their net profits to CSR activities.
6. BUSINESS PUTS PURPOSE OUT FRONT
Performance with Purpose
“Our belief that our financial
success — Performance —
must go hand-in-hand with our
social and environmental
responsibilities — our Purpose.”
Indra Nooyi
Chairman &
CEO, PepsiCo.
7. A PURPOSE “RESET”?
BACK TO BASICS?: Jobs and economic development
Will marketing
Can purpose change from
selling more widgets
drive profit? to providing more
substance?
Is less
guynameddave.com/
100-thing-challenge
Is purpose becoming institutionalized
now more? across corporate and marketing
spectrum?
8. WHAT CONSUMERS HAVE TO SAY… FOURTH ANNUAL
GLOBAL CONSUMER STUDY
2010
US
1000
CANADA CHINA
500 1000
MEXICO INDIA
500 500
BRAZIL JAPAN
500 500
UK UAE
500 250
FRANCE GERMANY
500 500
NETHERLANDS ITALY
500 500
StrategyOne surveyed 7,000+ consumers across 13 countries, aged 18-64
9. EMERGING MARKETS TAKE THE LEAD
Citizens in the world’s fastest growing markets – China, India, Brazil,
Mexico – have outpaced their peers as most engaged in supporting good
causes.
10. “CONSUMERS IN BRAZIL,
CHINA, INDIA AND MEXICO ARE
MORE LIKELY TO PURCHASE
AND PROMOTE BRANDS THAT
SUPPORT GOOD CAUSES,
OUTPACING THEIR PEERS IN
THE WEST.”
11. EMERGING MARKETS ARE MOST WILLING TO BUY BRANDS THAT SUPPORT
GOOD CAUSES
Consumers who
buy a brand that
supports a good
cause at least
every twelve
months.
Q20. (Net: at least every twelve months)
12. EMERGING MARKETS TAKE ACTION TO SUPPORT SOCIAL PURPOSE BRANDS
INDIA
78% “I would switch brands if a different
GLOBAL brand of similar quality supported a
62%
good cause.”
CHINA
77% “I am more likely to recommend a
GLOBAL brand that supports a good cause
62% than one that doesn’t.”
More than 7 in 10 consumers
in the emerging markets BRAZIL
80% “I would help a brand to promote
would take action to support GLOBAL their products or services if there is a
61%
social purpose brands. good cause behind them.”
Q16. (Top 2 box, Agree)
13. EMERGING MARKETS EXPECT BRAND INVOLVEMENT IN GOOD CAUSES
“I have more trust in a
brand that is ethically
and socially
8 in 10 consumers in the
responsible.”
India, China, Mexico and
Brazil expect brands to
Brazil: 81%
donate a portion of their
China: 78%
profits to support a good
Mexico: 78%
cause.
India: 77%
Global: 65%
Q17. & Q16. (Top 2 box, Agree)
14. THE FIFTH “P” OF MARKETING IS PURPOSE
Purpose is now the fifth “P” of marketing. It is a vital addition to the age-
old marketing mix of Product, Price, Placement and Promotion.
15. GLOBALLY, SOCIAL PURPOSE REMAINS KEY PURCHASE MOTIVATOR
When choosing between two
brands of equal quality and
price…
Social purpose continues to rank
as the number one deciding factor
for global consumers above
design, innovation and brand
loyalty.
Q23. (First ranked response) Global (excludes UAE)
16. CONSUMERS TAKE ACTION TO SUPPORT COMPANIES WITH PURPOSE
66%
BUY its products or services
66%
RECOMMEND its products or services
64%
SHARE positive opinions and experiences
Q39-44. (Top 2 box, Likely) Global (excludes UAE)
17. CONSUMER WILLINGNESS TO PROMOTE BRANDS WITH A CAUSE JUMPS
“I would help a brand to promote their
products or services if there is a good
cause behind them.”
+9
GAP RED
Q16. [TRACKING] (Top 2 Box, Agree) Global (excludes Mexico, the Netherlands, UAE)
18. … BUT ALSO WILLING TO PUNISH
Q45-49. (Top 2 box, Likely) Global (excludes UAE)
19. CONSUMER ACTIONISM
Consumers want to work alongside brands and corporations to
develop the best ideas for solving the world’s problems, then tackle
them head on.
20. CONSUMERS FEEL MORE EMPOWERED TO SUPPORT GOOD CAUSES
Which one of the following entities do you think should be doing the most to
support good causes?
-10
+5
Q7. [TRACKING] Global (excludes Mexico, the Netherlands, UAE)
21. CONSUMERS WANT TO PARTNER WITH BRANDS
71% believe brands and
consumers could do more to
support good causes by
working together
63% want brands to make it
easier for them to make a
positive difference
Q17. & Q16. (Top 2 Box, Agree) Global (excludes UAE)
22. CONSUMERS EXPECT CORPORATIONS TO INVEST IN PURPOSE
64% believe it is no longer enough
for corporations to give money;
they must integrate good causes
into their everyday business
61% have a better opinion of
corporations that integrate good
causes into business, regardless of
Q32. (Top 2 Box, Agree) Global (excludes UAE)
why they do so
23. GREEN AS ECONOMIC LEVER
Citizens believe that sustaining the environment can help grow the
economy.
24. “GREEN IS GREEN”
71% of global consumers
believe projects that protect
and sustain the environment
can help grow the economy
Demand highest in emerging
markets and US.
Q57. (Top 2 Box, Agree) Global (excludes UAE)
25. GOVERNMENT AND CORPORATIONS MUST PLAY ROLE
72% expect corporations
to take actions to
preserve and sustain the
environment
73% agree government
and business need to
work together more
closely to ensure the
environment is protected
Q32. & Q57. (Top 2 Box, Agree), Global (excludes UAE)
26. PUBLIC SUPPORT FOR ENVIRONMENTAL LEGISLATION IS STRONG
64% would support legislation that requires
corporations to meet certain environmental
standards even if it would negatively impact a
corporation’s profits
62% would support legislation that requires
government to fund partnerships between public
and private organizations to help protect the
environment
Q57. (Top 2 Box, Agree) Global (excludes UAE)
27. SO, HOW CAN YOU ENGAGE?
Helping brands and companies
integrate purpose into their core business
proposition and marketing efforts.
28. THE GOODPURPOSE POINT OF VIEW
People, companies, and brands working together to
“MUTUAL SOCIAL
APPLY RESPONSIBILITY”
take action and effect positive social change for mutual
benefit
YOUR BUSINESS PURPOSE TO Identify your social issue, and ownable,
MATCH A HIGHER SOCIAL PURPOSE galvanizing idea
Foster a deeper emotional connection and develop
ENGAGE YOUR PUBLIC sustainable brand loyalty
“RETURN ON Conversation, Participation, Membership,
MEASURE INVOLVEMENT” Purchase, Repurchase
29. “BE THE CHANGE YOU WANT TO SEE IN THE WORLD.”
MAHATMA GANDHI
“BE THE CHANGE YOU WISH TO SEE IN THE WORLD.”
MAHATMA GANDHI