This document provides contact information and a summary of qualifications for Eric Prox, an experienced candidate with a background in management, IT, human resources, security, customer service, and office administration. It includes a list of his skills and experiences working as an animal control officer, intelligence analyst, and human resources clerk in the US Army and as a customer service associate at JCPenney. His education includes a bachelor's degree in business administration and an associate's degree in business.

1. 141 Lakeview Dr. Daleville, AL 36322
915-356-6252
Eric.m.prox@gmail.com
ERIC PROX
SUMMARY Excellent mid-career candidate with Management, IT, Human
Resources, Security, Customer Service, and Office Administration
background.
SKILLS &
ABILITIES
 Skilled in MS Office applications
(Word, Excel, PowerPoint,
Outlook)
 Good oral and written
communication
 Familiar with Java Script and 3D
Modeling software.
 Experienced in Adobe
Creative Suite CS5
(Photoshop, Acrobat,
Illustrate, Premier, After
Effects)
 Creative Problem-
Solver
EXPERIENCE OZARK POLICE DEPARTMMENT– ANIMAL CONTROL OFFICER
Supervisor: Officer Tyler Hurst – Ph: 334-774-4633
From April 2016 to Present
Created a filesystem to track animal intakes, dispositions, and
pertinent information. Authored multiple forms and contracts for use
with the public. Mediated personal disputes. Tracked and captured
domestic and wild animals. Directed operations of a low kill animal
shelter. Rehabilitated domestic dogs and cats for placement into
homes. Overhauled the animal shelter facility for optimal operation.
Developed inventory practices to increase cost efficiency. Made
recommendations to upper management on policy to promote safety
and training programs for future officers.
UNITED STATES ARMY – INTELLIGENCE ANALYST AND HUMAN RESOURCES CLERK
From April 2007 to April 2011
Analyzed information to protect US forces in military operations.
Authored multiple documents to ensure standardized communication
was implemented. Investigated leads to create systems to direct
operations to complete objectives. Evaluated organizational
procedures for information and physical security practices and
suggested changes as needed. Overhauled office record keeping
practices to streamline information flow and improve customer
experience. Spearheaded efforts to strengthen organizational
practices to transform human resources activates. Coordinated the
Human resources team to improve speed and accuracy of office

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procedures. Regulated quality assurance for multiple offices. Certified
on multiple weapon systems. Exercised diligence in security
operations and patrols.
JCPENNEY- ENTERPRISE, AL-CUSTOMER SERVICE ASSCOCIATE
From November 2005 to March 2011
Engaged customers to ensure excellent quality of service. Consulted
for customers on all manner of sales and styles. Increased sales by
persuading customers to purchase additional items.
EDUCATION ASHFORD UNIVERSITY – CLINTON, IA – BS IN BUSINESS ADMINSTRATION
Concentration in communication and human resources. Excelled in
Management and ethics classes. GPA: 2.8
ART INSTITUTE OF PITTSBURGH – PITTSBURGH, PA – BA IN GAME ART & DESIGN
Excelled in technical design principles and creative processes. GPA:
3.5
ENTERPRISE-OZARK COMMUNITY COLLEGE – ENTPERISE, AL – AS IN BUSINESS
Graduated with Honors from Phi Theta Kappa Honor Society,
Concentration in accounting and financial coursework. GPA: 3.8
ACCOLADES Army Commendation Medal - April 2011
Army Achievement Medal – November 2009
Sharpshooter Marksmen Badge – May 2008
Combat Action Badge – February 2009
Army Good Conduct Medal – April 2010
Overseas Service Ribbon – November 2008, February 2010
Operation Iraqi Freedom Campaign Ribbon with Campaign Star –
November 2009
Certificate of Achievement for Safety – June 2009
Certificate of Achievement for Excellence in Intelligence Operations –
August 2008
REFERENCES SGT DARRELL ADAMS – UNITED STATES ARMY
Cell Phone – 253-353-5630
RYAN TRIELOFF – MOSAIC CUSTOMER EXPERIENCE MANAGER
Cell Phone – 920-205-3385
JOESEPH BABCOCK – UNITED STATES ARMY
Cell Phone – 623-208-1041