Proven techniques that make your small business look big
Go Social! Presentation
1. GO SOCIAL!
The No Excuses Guide to
Going Social for Women
Entrepreneurs
By Kendra Tillman, Content
Writer & Presentation Adviser
for Uncommon Mom
Entrepreneurs
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Crazy is Good!
"Entrepreneurship is
persistence & willingness to
seem crazy for a long time." ~
Jessica Herrin
http://youtu.be/Oytjk4dztc0
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Where’s your office?
Brick & Mortar
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Mobile Business
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What’s the common
denominator?
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YET!
There’s
a
DISCONNECT
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When there’s a
disconnect, EXCUSES disguised
as reasons emerge.
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I don’t have time
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I don’t know what to say
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I’ve tried it and it didn’t work for
me
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Is this really going to benefit
MY business?
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I don’t get it. How does it fit with
what I already have online?
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How do I fight through the
resistance to do what I’ve always
done?
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How do I find
people?
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Go Social!
Know your client’s story
Learn the platforms you will use to connect
with them
Create content that speaks their language
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What is our ultimate goal
online?
Influence Action
Sales
Sign ups
Contacts
Referrals
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What produces Action?
Know your client’s story
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Once you know her story…
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Create Attention-Grabbing
Content
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1. What do you want clients to know
in between the times they meet
with you?
QUESTIO
2. What do you get asked all the
time?
NS
20
3. What is your client coming to you
to learn?
4. What can clients do to think and
act more strategically?
5. What mistakes do you see
people making all the time?
Get your free report of 20 questions on my website
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Exercise
Based on the content, describe
the ideal client’s story
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Deliver content in a
way that differentiates
you.
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How does your client consume
content?
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Summary
Uncovering your client’s story gives you a
competitive advantage in every way.
Finding the right platforms to connect with
your client makes marketing less intimidating.
Deliver the content in a unique and
compelling way that speaks their language.
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Closing thoughts
For things to grow they need care.
Evolve with it.
Do what works for your business.
Seek out a Social Media “Mentor” in your
industry.
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After Today
Kendra@TheSavvyWAHM.com
Twitter:
@TheSavvyWAHM
Website: TheSavvyWAHM.com
Facebook.com/WAHMSuccessRadio: “Like”
my fan page for “20 Questions to Help You
Generate Attention-Grabbing Content.”
Editor's Notes
Attention Grabber: Video OR Photo
Maybe you can the kind of business where the customer, traditionally, comes to you.
Your office is wherever you are.
A websiteAn online presence
Even though, regardless of the type of business,we all have websites. Yet, there still exists a disconnect between our businesses and what’s happening online. Social Media has created an even greater disconnect.
You don’t have a plan
Learn your customer and you willLearn some prompts
How do you know? What were your goals? What method did you use to measure them?Did you have goals and a method to measure the goals?
If you learn a system, it can only help.
Think Long term
This webinar is designed to help you remove the excuses and equip you to begin building a social strategy for your business.
I call it Going Social.Going Social is about you learning how to be a better storyteller for the purpose of connecting with your customers online.
Our ultimate goal online and in business in general is to influence. The fruit of influence is action. When you influence people, you inspire them to take some kind of action. This is why the seemingly insignificant “like” button on Facebook is so powerful. When people “like” a post, it’s because they’ve connected with what we’ve written. When they “LIKE” our business page it because they want to show their support or identification with our brand. We influenced them to take a minor action. Maybe it’s just them clicking “like.” Or maybe it’s something more significant like we helped influenced their thought or position on a topic or idea.
Every human being on the planet has a story. In business we need to get behind the eyes of our customers. How does our service help them solve their problems? (Share my client’s story.) Knowing your client’s story creates a chain reaction.
Visibilty breeds Credibility: the more people see and hear from you, the more they pay attention to what you’re doing. Story: My initial encounter w/ Tisha was Twitter. Then attended Mompreneur of the Year. Saw at other networking events. Most of my interaction w/ her has happened online. This helped close the deal on my decision to join the Mom E Club.
How do you learn your client’s story?
Think about one client that you feel is your ideal client. Describe in detail his/her life. Why and how did she find you? What keeps her up at night? What does she value?
Your content will reflect their story back to them. What does this do? Creates an instant connection. They start to trust you because they know they will be understood. They know your service was created with them in mind. [insert an example based on a popular brand]
You’re watching them online.
@bookieboo; look at other profiles if possible
Branding message is clear. The type of women she wants to attract.
This goes back to the excuse about, you tried it and it didn’t work. You need to have benchmarks. How do you know what success is for your business, if you haven’t defined it and you don’t monitor it?
[insert an example]
Here are 5 of 20 Questions to help you generate content.
Example websites or social network sites content
Example websites or social network sites content
Consider the most convenient or likely method of how your client will consume content.
Your first priority as a business owner is to do what you do well. Marketing is not a separate dept in your business. Everything you do is marketing. If you don’t provide a quality service because you’re spending more time on Social Media in your business, then you will have a problem with your customers. Also, don’t’ believe the hype of “overnight” success through Social Media. Most of the people that have experienced this have built quality businesses and their Social Media campaigns are only reflecting this. Be patient and manage your expectations. If you care for the customers you have, this alone will produce a harvest of more customers.2. Get started. Risk making a mistake. Risk looking foolish. I’ve taught Twitter classes and people are afraid to send their first tweet for fear they might tweet the wrong thing. Most businesses do not finish the way they start. Businesses evolve. Social Media campaigns evolve. Go with it. 3. Listen to the experts, but more importantly listen to your customers. Use what the experts say as a jumping off point and then adapt it to what will benefit your customers.4. Don’t reinvent the wheel.