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RICH
COMMUNICATION
SERVICES

How Joyn can drive a new
wave of innovation in
communication services?


Florent Stroppa, Vodafone
FIXED-LINE TELEPHONY
FREED PEOPLE FROM
DISTANCE
People didn’t need to be
located at the same place
to talk
They needed a phone




                            Picture by spratmackrel
MOBILE TELEPHONY
FREED PEOPLE FROM
PLACES
People didn’t need to be
at a given location to
place a phone call
They needed a mobile




                           Picture by Matt Preston
IP TELEPHONY IS
FREEING PEOPLE FROM
THE DEVICE
People don’t need to use a
particular device to make a
call
They just need an app on a
connected device
This is what RCS-5 is about




                              Picture by l normalityrelief
IP FRAMEWORK WILL
FREE PEOPLE FROM
APPS
People won’t need a
particular app to have a
conversation
They will need a smile :)




                            Picture by Ani-Bee
                            Game by Jibe Mobile
IP WILL EVENTUALLY
KILL THE CIRCUIT


With Wi-Fi there is no circuit
With LTE there is no circuit
There is only DATA
This is having a profound
impact




                                 Picture by Pulpolux !!!
BUT IT WILL NOT KILL
  THE PHONE NUMBER,
  NEITHER THE “PHONE”

  There is more than 7B
  phone numbers today
  IP telephony will still use
  phone numbers for some
  years to come


  By the way, the most successful
  OTT services today use numbers




Picture by Ol.v!er [H2vPk]
THE IMPORTANCE OF
STANDARD


1 - Huge part of the industry is
based on standards
2 - Ecosystem of layers
3 - Economy of scale
4 - Best way to achieve ubiquity
5 - Simplicity for users
6 - Does not belong to anyone
THE STORY OF
INSTANT AND SHORT
MESSAGES




 SMS     SMS        SMS   SMS   SMS
WHAT IS JOYN?



1 - The future of mobile
operator communication
services
2 - A platform for innovation
JOYN CHAT



As simple as text
As rich as over-the-top
Group chat
No registration
No friends invitation




                          Background by Capitu
JOYN FILE SHARING



Share files within a chat
Share files during a call
With or without
compression




                           Picture http://commons.wikimedia.org/wiki/File:Parties_break_hearts.JPG
JOYN VIDEO SHARING



Share video during a call
Normal phone call
Fix all 3G video call user
experience issues




                             Background by erenemr
JOYN WIDELY
MISUNDERSTOOD


- Communication services are
the tip of the iceberg
- Edge-to-edge IP reachability
- Capability discovery
- Rich communication enabler
IMAGINE A WORLD OF
TRULY INTEROPERABLE
AND UBIQUITOUS RICH
CONNECTION

1 - Person to person
2 - App to app
3 - Person to business
COMMS IN APPS &
GAMES


- For developers - Easy to use
APIs in the making which will
make inclusion of joyn comms
easy to existing apps
- For users: joyn enabled
multiplayer gaming
PERSON TO BUSINESS



- For developers: Add chat
capabilities to apps without
maintaining a communication
service back-end
- For users: real-time
information enriching the call
to a business
RICH CUSTOMER CARE
CALLS


- Add video to customer
care calls
- In-call real-time sharing
of personal information
THANK YOU!!



Florent Stroppa, Vodafone
twitter: @florentstroppa

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Gmc joyn florentstroppa_2012_08

  • 1. RICH COMMUNICATION SERVICES How Joyn can drive a new wave of innovation in communication services? Florent Stroppa, Vodafone
  • 2. FIXED-LINE TELEPHONY FREED PEOPLE FROM DISTANCE People didn’t need to be located at the same place to talk They needed a phone Picture by spratmackrel
  • 3. MOBILE TELEPHONY FREED PEOPLE FROM PLACES People didn’t need to be at a given location to place a phone call They needed a mobile Picture by Matt Preston
  • 4. IP TELEPHONY IS FREEING PEOPLE FROM THE DEVICE People don’t need to use a particular device to make a call They just need an app on a connected device This is what RCS-5 is about Picture by l normalityrelief
  • 5. IP FRAMEWORK WILL FREE PEOPLE FROM APPS People won’t need a particular app to have a conversation They will need a smile :) Picture by Ani-Bee Game by Jibe Mobile
  • 6. IP WILL EVENTUALLY KILL THE CIRCUIT With Wi-Fi there is no circuit With LTE there is no circuit There is only DATA This is having a profound impact Picture by Pulpolux !!!
  • 7. BUT IT WILL NOT KILL THE PHONE NUMBER, NEITHER THE “PHONE” There is more than 7B phone numbers today IP telephony will still use phone numbers for some years to come By the way, the most successful OTT services today use numbers Picture by Ol.v!er [H2vPk]
  • 8. THE IMPORTANCE OF STANDARD 1 - Huge part of the industry is based on standards 2 - Ecosystem of layers 3 - Economy of scale 4 - Best way to achieve ubiquity 5 - Simplicity for users 6 - Does not belong to anyone
  • 9. THE STORY OF INSTANT AND SHORT MESSAGES SMS SMS SMS SMS SMS
  • 10. WHAT IS JOYN? 1 - The future of mobile operator communication services 2 - A platform for innovation
  • 11. JOYN CHAT As simple as text As rich as over-the-top Group chat No registration No friends invitation Background by Capitu
  • 12. JOYN FILE SHARING Share files within a chat Share files during a call With or without compression Picture http://commons.wikimedia.org/wiki/File:Parties_break_hearts.JPG
  • 13. JOYN VIDEO SHARING Share video during a call Normal phone call Fix all 3G video call user experience issues Background by erenemr
  • 14. JOYN WIDELY MISUNDERSTOOD - Communication services are the tip of the iceberg - Edge-to-edge IP reachability - Capability discovery - Rich communication enabler
  • 15. IMAGINE A WORLD OF TRULY INTEROPERABLE AND UBIQUITOUS RICH CONNECTION 1 - Person to person 2 - App to app 3 - Person to business
  • 16. COMMS IN APPS & GAMES - For developers - Easy to use APIs in the making which will make inclusion of joyn comms easy to existing apps - For users: joyn enabled multiplayer gaming
  • 17. PERSON TO BUSINESS - For developers: Add chat capabilities to apps without maintaining a communication service back-end - For users: real-time information enriching the call to a business
  • 18. RICH CUSTOMER CARE CALLS - Add video to customer care calls - In-call real-time sharing of personal information
  • 19. THANK YOU!! Florent Stroppa, Vodafone twitter: @florentstroppa