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GLQC Presentation
- 1. ‘Underpinning trust in food and farming’ Innovative software for the food supply chain that gives insight into the performance of suppliers on the quality, compliance and provenance of their products.
- 2. Quality Provenance Sustainable Compliance Are my products meeting quality & processes compliantly? Who is in my supply chain & are they approved to supply? How active are my growers and agronomists on the farm? Are my suppliers safe, sustainable, responsible? Our World of Quality
- 3. • Our Credentials… Our Global Customer Base Retailers/brandholders Suppliers Agri-business
- 4. From Grower To Retailer – Our Unique Approach! FlowofSpec FlowofCheckData Retailer
- 6. How Does It Work? • Greenlight QC is unique in that it starts with the Quality Attribute Sheet. Dynamic specs • Collaborative - Invite suppliers in to create specs and reduce the admin burden. • Once approved to live, all stakeholders are updated with the latest framework.
- 7. How Does It Work? • Access to the specification drives accuracy and consistency in your approach. Specs are converted into checks Key Features • Configure any product or compliance check. • Task scheduler with tiered notifications, escalations and corrective action manager.
- 8. CREATE A SPEC DO A CHECK REPORT ON PERFORMANCE
- 9. Reduce Waste Increase Efficiency Mitigate Risk By 20% 16% Unquantifiable Cut duplicative tasks, save on time and materials, reduce rejections. Achieve more with the same resource, accurate and consistent data. Better service your customers quality agenda.
- 10. OPTIONAL - QAS: Spec Management GOOD - Compliance checks / Process controls with Corrective action management BEST – Supplier Access to Dashboard Data BEST - Shelf life and Label Checks GOOD - Configure checks for arrival, online or dispatch OPTIONAL - Greenpass • Suppliers do your arrival checks on dispatch BASIC - Dispatch product against live customer specs BASIC GOOD BEST GOOD BEST OPTIONAL - Integration 3rd Party ERP Greenlight QC: Typical Supplier Journey
- 11. Typical journey for ref. Basic Good Best Service the relationship with your customer Manage performance of products internally at arrival, online and dispatch Extend access privileges to your supply chain to better manage the relationships How many retailers? Offline Data Entry Points? Vol Checks/month Greenpass Capability Greenpass Capability + Any 3: Greenpass + Any 5: N/A Arrival checks Facility checks Online checks Dispatch checks Shelf Life Basic Label Web check capability? Optional extras & extra check types Next Step – Questions
- 12. Arrival in Depot (typically produce) Beyond Depot • Manufacturing Raw material Arrival • Online • Process Controls Move Beyond Produce (Meat, Cheese, Bake & Ready Prepared) Benchmark / Taste panel • Development process NPD • Against Competitors • Against Spec In Store • Measure waste at end of life • Visibility on where you can optimise shelf life • Consistency of the offer over the counter • In store compliance Active Quality Chain (with Suppliers Globally) • Suppliers see specs and complete checks • Greater visibility on performance • Ability to validate and work by exception • Trending temperature control Greenlight QC: Typical Retailer Journey
- 13. Contact Kihereko Ngángá Business Development UK t: +44 (0)1989 780540 KE m: +254 722 523477 KE Office: +254 780 780540 e: s.nganga@muddyboots.co.ke
Editor's Notes
- Muddy Boots has been in Quality Assurance for the last 20 years Born out of an Agri Service business we began in software for farmers and agronomists We then moved up the supply chain into audit management and certification working with retailers and brandholders capturing data on sites and suppliers and latterly into Quality management capturing information on product and process performance
- Our Greenlight offer consists of four core solutions delivered as a SAAS GLSA – Know who’s in your supply chain and whether they are approved to supply, invite suppliers in to share and maintain due diligence information to ensure that your supply chain is always safe and approved to supply Good opportunity to talk about integration with third party databases such as GlobalG.A.P. and Pesticide Manager pesticide submissions and auditing against retailer protocols GLQC - A quality control system that drives accuracy and consistency - measure product quality and process compliance against clear specifications to ensure they meet your customers requirements GLA - ensure that suppliers are behaving in accordance with your brand values - Schedule and complete audits, assessments and visits through a single system; GLGM – Manage all activity data on farm and make it available to relevant stakeholders We have been on a 20 year journey starting at farm gate and now working with brandholders and retailers, working across the breadth of the Quality Assurance agenda, we give our customers improved visibility into the performance of their suppliers on the quality, compliance, provenance and sustainability of their products.
- We’ve picked up a breadth of customers as we moved through the food vertical - Aim is to highlight the breadth and depth of our activity within this space. Say what’s most relevant to the stakeholder group you’re presenting to: Work with fresh Manufacturers as well as produce suppliers Fresh produce generally the entry point as most perishable and changeable 5 of top 7 retailers in UK 70% of fresh produce supply chain customers or users of our platform to manage relationships with their retail partners Circa 100 people - Main office in England, branches in Germany, Australia, New Zealand and Kenya support development of global supply chain programmes.
- What sets our solutions apart? Secure and scalable and collaborative cloud-based solutions Our Cloud infrastructure cuts across the traditional constraints of enterprise systems (Accounting or ERP systems work on the X axis managing raw materials through to finished consignments, front to back door) allowing data to pass up and down the supply chain (Specification, Task Bundle or Assessment down and checks, audits and DD data comes up). We differ in that we work from grower to retailer and pride ourselves on being expert integrators with these systems. This unique approach enables us to reduce waste, increase efficiency and mitigate risk throughout a supply chain.
- Demonstrating the concept: Greenlight QC is unique in that it starts with the Quality Attribute Sheet… subset of the full spec, dynamic and changeable element that relates to quality in the eyes of the customer The central Web interface makes for ease of creation and maintenance of version controlled QASs It’s collaborative - Invite suppliers in to create specs and reduce the admin burden on internal teams drive engagement to the quality agenda and greater accountability Be targeted in the management of temporary specs and concessions right down to Supplier SKU or COO level in order to keep the overall quality bar high The objective is to support the end users (Suppliers and Quality checkers) populate what good, bad and indifferent looks like with photo and textural guidance detailing constraints and tolerances Once approved to live all stakeholders are updated with the latest - Suppliers are clear on the quality agenda and checkers have latest specs to hand
- Mobile checking Specs directly convert into a prescriptive checklist as viewed in ‘mobile’, guiding the checker through the process Checks can be captured on or offline through simple and easy to use highly visual interfaces Quick access to specification drives accuracy and consistency in your approach Integrated scanners and cameras speed data entry and help evidence findings and append them direct into reports Usually good opportunity to discuss integration with ERP or PLM systems - slave to master sets of data… The system is not limited to working in this way, checks can be configured to capture any response type you would normally on paper (numeric, sample questions, % sample size) These include anything to do with product performance (intake, online, dispatch/positive release, taste panelling/benchmarking, shelf life, label checking) and compliance checks to capture processes and environment performance Some key features – schedule tasks to take place at a given frequency, tiered notifications can be configured to escalate non-compliance or performance to stakeholders The corrective action manager and Configurable workflows ensure that you get whole, accurate and consistent data sets
- To summarise: Greenlight QC can handle any type of dynamic spec, whether it be for a product (produce, non produce or non food) or process control. Use on or offline anywhere on any device: check on an App, Mobile tablet, Desktop r through a browser. Our offline data capture App can run on a full windows OS or iOS iPhone 5 or later and iPad 2 or later alternatively check through a browser and you can be device agnostic. Automated report writing is where the most significant time savings can be made with real time performance data made available to all stakeholders: Have reports pushed to stakeholders via email in pdf format Log in and identify priorities through the Reporting Dashboards Or retrieved on demand our fixed reports give you the detail and insight into where strategic gains can be made by allowing you to compare, benchmark, trend and profile performance over time
- With Greenlight QC you get an accurate and consistent approach to measuring product quality at any point in the chain: Aligning the whole chain to centrally managed specs Giving you visibility of performance and insight into improvement opportunities Result: Lower inbound rejections, reduce waste and rework, increase customer satisfaction levels and reduce costs Whether this be through tangible savings associated with cutting duplicative tasks or those less tangible yet potentially huge savings and performance gains achieved by sharing performance data with your supply chain to effect behavioural change and drive a right first time approach. This will make your offer more competitive - Cheaper, of a better quality and of a higher consistency
- Typical journey: Basic Practice (Greenpass) Eliminate the duplication and risk associated with communicating spec changes internally Use Greenlight QC to check product at dispatch against live customer specs Data is available in real time to report on and check data can be published to your customer Good Practice Configure checks to capture any response type on arrival, online or dispatch Automate feedback to suppliers delivered as PDF’s over Email Data on site, supplier and product performance for internal consumption is served up in report dashboards With the option to Integrate with 3rd party ERP systems Best Extend access privileges to your supply chain - don’t just email reports, have them log in and view dashboards and respond to any associated corrective actions Weighted performance data shows them how they’re performing against the mean and drives true alignment to your quality agenda
- INSERT PRODUCE ABOVE – HIDE RELEVANT TO CUSTOMER Typical retailer journey: Start: In Depot given that its a logical point at which product performance can be assessed and an accept or reject call can be made In Produce due to it being seasonal there is a high level of variability and perishability associated with it Invite suppliers in to manage QAS, manage them end to end internally or use QC alone to configure checks Extend: Cross category (Fresh Produce>Fresh>Food>Non Food) Cross location (Depot>Manufacturing>Kitchen>Store>Supplier AQC) Cross agenda (Store compliance, waste, traceability in manufacturing, complaints, self life optimisation) Other MBS Products to service other agendas (sustainability, pesticide reduction, Food Safety, Supplier Approvals etc.) RBS & Complaints