GLOBAL 
EMPLOYEE 
ENGAGEMENT 
Dima Ghawi
Only 13% of the 
global workforce 
feels engaged. 
Gallup Research
TOP ENGAGEMENT DRIVERS 
USA: 
“effectiveness of 
immediate manager”
TOP ENGAGEMENT DRIVERS 
GERMANY: 
“participation in decision 
making”
TOP ENGAGEMENT DRIVERS 
CHINA: 
“fair pay and staff 
well-being”
CONNECTING 
Through Trust and 
Relationships
1. Identify local 
cultural mentors 
CONNECTING THROUGH TRUST & RELATIONSHIPS
2. “Going Home” 
is not an option 
CONNECTING THROUGH TRUST & RELATIONSHIPS
3. Don’t be yourself 
– be your sensitive, 
culturally aware, 
appreciative self. 
CONNECTING THROUGH TRUST & RELATIONSHIPS
CONNECTING 
Virtually
“We are sinking!”
1. Capture “voice 
language” clues through 
active listening, and direct 
and clear communication 
CONNECTING VIRTUALLY
2. Be deliberate and 
over emphasize the 
message 
CONNECTING VIRTUALLY
3. Utilize technology 
communication tools to 
connect with your team 
CONNECTING VIRTUALLY
CONNECTING 
The Team Members
1. Promote cultural 
curiosity 
CONNECTING THE TEAM MEMBERS
2. Encourage team 
members to share 
cultural information 
CONNECTING THE TEAM MEMBERS
3. Invest in face to 
face meetings at 
least once a year 
CONNECTING THE TEAM MEMBERS
CONNECTING 
The Team With The 
Department’s Strategy
1. Help the team 
understand how their 
work contributes to 
company’s success 
CONNECTING TEAM WITH DEPARTMENT STRATEGY
2. Use technology and 
internal social media to 
communicate strategic 
messages 
CONNECTING TEAM WITH DEPARTMENT STRATEGY
3. Celebrate and 
recognize the team 
CONNECTING TEAM WITH DEPARTMENT STRATEGY
CONNECTING 
The Team With 
Community Giveback 
Initiatives
1. Create opportunities 
for voluntary activities 
conducted in business 
hours 
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES
2. Encourage team to 
share about their 
volunteering’s impact on 
the local community 
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES
3. Actively communicate 
about community giveback 
opportunities available 
through the company 
CONNECTING WITH COMMUNITY GIVEBACK INTIATIVES
CONNECTING 
Can Change The World
Dima Ghawi 
dghawi@gmail.com 
TEDx 
@dghawi 
YouTube 
Linkedin

Global Employee Engagement