This document summarizes the results of an Ipsos survey of over 13,000 employed adults across 28 countries regarding their views on jobs and automation. The key findings are: - Globally, 35% think their job will be automated within 10 years, while 54% think it is unlikely and 11% are unsure. Workers in emerging markets are more likely to expect automation than advanced economies. - Most workers (69%) are confident they have the skills needed for their job to continue, though confidence is lowest in Japan, South Korea, Eastern Europe and Southern Europe. - Those who expect automation are more educated and in senior roles, and they also have higher confidence in their skills adapting to changes.

1. Jobs and Automation January 2020 | © Ipsos | Public |
© 2016 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and
may not be disclosed or reproduced without the prior written consent of Ipsos.
1
An Ipsos Survey for the World Economic Forum,
January 2020
Expectations and Confidence around Job Disruptions Brought Upon by Automation
Global Views on Jobs and Automation
Photo credit: Michal Jarmoluk

2. 2Jobs and Automation January 2020 | © Ipsos | Public |
Q1. How likely is it that your job
will be automated in the next 10
years?
1%
5%
4%
5%
5%
4%
6%
10%
9%
6%
6%
6%
8%
9%
15%
10%
9%
11%
5%
11%
10%
16%
8%
14%
19%
10%
23%
40%
10%
12%
10%
13%
11%
14%
16%
15%
14%
16%
20%
24%
25%
23%
23%
20%
25%
26%
25%
36%
30%
32%
30%
39%
35%
31%
45%
32%
31%
25%
41%
30%
33%
27%
28%
29%
28%
19%
27%
25%
33%
30%
28%
25%
24%
24%
26%
22%
32%
29%
20%
29%
27%
14%
20%
31%
18%
14%
26%
34%
48%
46%
46%
45%
26%
43%
46%
38%
41%
28%
23%
29%
28%
32%
30%
24%
35%
19%
22%
30%
14%
10%
18%
16%
7%
15%
9%
28%
12%
8%
5%
11%
8%
26%
9%
11%
10%
8%
9%
16%
11%
15%
10%
11%
15%
8%
8%
8%
8%
12%
17%
18%
14%
6%
11%
6%
11%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Hungary
Germany
Netherlands
Great Britain
France
Japan
Sweden
United States
Canada
Australia
Belgium
Italy
Poland
Spain
South Africa
Argentina
Russia
Chile
South Korea
Singapore
Peru
Turkey
Malaysia
Mexico
Brazil
China
Saudi Arabia
India
Total
Very likely Somewhat likely Somewhat unlikely Very unlikely Not sure
Global Average
% likely
35%
71%
56%
55%
51%
50%
47%
46%
42%
41%
41%
36%
36%
35%
34%
32%
31%
30%
30%
26%
25%
24%
21%
20%
19%
17%
16%
14%
14%
Base: 13,751 online employed adults aged 16-74 across 28 countries, Sept-Nov 2019
On average, one-third (35%) of all
employed adults surveyed across 28
countries say it is likely that their job
will be automated in the next 10
years. More than half (54%) say it is
unlikely and 11% are not sure.
With a few exceptions, employed
adults in emerging markets are far
more likely to expect their job to be
automated than those from advanced
economies.
Countries where workers are most
likely to anticipate that their job will
be automated are India (71%), Saudi
Arabia (56%), China (55%), Brazil
(51%), and Mexico (50%).
In contrast, only 14% in Germany and
Hungary, 16% in the Netherlands,
17% in Great Britain and 19% in
France say it is likely.

3. 3Jobs and Automation January 2020 | © Ipsos | Public |
Q2. How confident are you that
you have the skills needed so
your job continues to exist in the
future?
5%
5%
13%
11%
13%
21%
23%
20%
18%
26%
25%
40%
35%
26%
16%
31%
42%
45%
22%
33%
30%
31%
39%
50%
50%
42%
52%
46%
29%
18%
28%
37%
41%
48%
43%
41%
47%
48%
41%
44%
30%
36%
45%
56%
42%
32%
29%
53%
43%
46%
46%
41%
31%
32%
40%
32%
37%
40%
34%
45%
32%
24%
22%
21%
22%
23%
21%
20%
19%
17%
15%
16%
22%
15%
14%
17%
18%
16%
13%
11%
12%
10%
15%
9%
9%
9%
19%
17%
14%
9%
15%
5%
6%
10%
4%
7%
4%
6%
7%
4%
7%
3%
5%
6%
3%
4%
3%
5%
4%
4%
2%
1%
3%
2%
4%
6%
26%
8%
9%
10%
11%
9%
4%
7%
7%
9%
6%
6%
10%
6%
4%
7%
6%
5%
3%
6%
6%
8%
4%
8%
3%
7%
6%
3%
7%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Japan
South Korea
Russia
Poland
Italy
France
Hungary
Malaysia
Belgium
Spain
Brazil
Chile
Saudi Arabia
Australia
China
Canada
Argentina
Peru
Singapore
Sweden
Germany
Great Britain
South Africa
Mexico
Turkey
United States
Netherlands
India
Total
Very confident Somewhat confident Not very confident Not at all confident Not sure
Global Average
% confident
69%
84%
83%
82%
81%
81%
80%
77%
77%
75%
75%
74%
74%
74%
71%
71%
71%
70%
68%
66%
66%
66%
64%
64%
61%
51%
50%
33%
23%
Globally, the vast majority of workers
(69%) are confident that they have
the skills necessary to keep their
current form of employment: 29% are
very confident and 40% are somewhat
confident. Only one quarter (24%)
are not confident while 7% are
unsure.
Confidence is highest in India, North
America, Northern Europe, and
Turkey. It is lowest in Japan and South
Korea (the only two countries where a
majority of workers are NOT
confident), Eastern Europe, and
Southern Europe.
Base: 13,751 online employed adults aged 16-74 across 28 countries , Sept-Nov 2019

4. 4Jobs and Automation January 2020 | © Ipsos | Public |
Those who most expect their job to be automated — business owners and decision makers,
the better educated — are also those who are most confident about having the skills
needed so their job continues to exist in the future.
Total
Male
Female
Age under 35
Age 35 to 49
Age 50 to 74
Married
Not married
Low education
Medium education
High education
Chief income earner
Not chief income earner
Business owner
Not business owner
Senior executive/decision maker
Not senior executive/decision maker
R² = 0.7251
55%
60%
65%
70%
75%
80%
25% 30% 35% 40% 45% 50%
%Confidenttheyhaveskillssotheir
jobwillcontinuetoexist
% Likely their job will be automated in the next 10 years Base: 13,751 online employed adults aged 16-74 across 28 countries , Sept-Nov 2019

5. www.ipsos.com
Jobs and Automation January 2020 | © Ipsos | Public | 5
• These are the results of an online survey conducted by Ipsos
on the Global Advisor platform.
• Ipsos interviewed a total of 13,751 adults aged 18-74 in the
United States, Canada, Malaysia, South Africa, and Turkey,
and 16-74 in 23 other countries. The survey was conducted
between September 20 and October 4, 2019, except for
South Korea, Malaysia, South Africa, and Singapore, where it
took place between October 25 and November 8, 2019.
• The sample consists of approximately 1,000 individuals in
each of Australia, Brazil, Canada, China (mainland), France,
Germany, Italy, Japan, Spain, Great Britain and the U.S., and
500 individuals in each of Argentina, Belgium, Chile,
Hungary, India, Mexico, the Netherlands, Peru, Poland,
Russia, Saudi Arabia, Sweden and Turkey.
• The samples in Argentina, Australia, Belgium, Canada,
France, Germany, Great Britain, Hungary, Italy, Japan, the
Netherlands, Poland, Singapore, South Korea, Spain,
Sweden, and the U.S. can be taken as representative of
these countries’ general adult population under the age of
75.
• The samples in Brazil, Chile, China (mainland), India,
Malaysia, Mexico, Peru, Russia, Saudi Arabia, South Africa,
and Turkey are more urban, more educated, and/or more
affluent than the general population. The survey results for
these countries should be viewed as reflecting the views of
the more “connected” segment of these populations.
• The data is weighted so that each country’s sample
composition best reflects the demographic profile of the
adult population according to the most recent census data.
• Where results do not sum to 100 or the ‘difference’ appears
to be +/-1 more/less than the actual, this may be due to
rounding, multiple responses or the exclusion of don't
knows or not stated responses.
• The precision of Ipsos online polls are calculated using a
credibility interval with a poll of 1,000 accurate to +/- 3.5
percentage points and of 500 accurate to +/- 4.8
percentage points. For more information on the Ipsos use of
credibility intervals, please visit the Ipsos website.