This document provides information about a training workshop on managing employee discipline and conducting domestic inquiries. The workshop aims to teach participants how to properly handle cases of employee misconduct to avoid costly legal issues. It will use interactive learning methods like case studies and group discussions. The workshop covers identifying misconduct, disciplinary procedures, conducting fair inquiries, investigating incidents, and ensuring compliance with employment laws. The target attendees are HR professionals and managers who oversee employees. The workshop will help participants build skills for effectively dealing with disciplinary situations.

1. Managing Discipline and Domestic Inquiry The Expert Profile
Serene’s greatest passion is to share her
Avoid the high cost of bungling errant employee’s cases and assure a ‘firm and fair’ management culture knowledge and insights to maintaining and
increasing the professionalism and skills of
an Organization’s Human Assets and the
Introduction Learning Methodology Community. Her hands-on experience in the
corporate world has enabled her to impart
Employees’ discipline is no longer a simple task. Today, employer-employees The course will be delivering through a combination of Metaphoric and her knowledge based not only on theory but
relationship has become complex, governed by various legislations which Learning-By-Doing approach, where as the participants will be going through various also based on her own vast working
need to be understood and which employers must conduct their simulation scenario which interact with the subject itself. At each stage, the experiences which ensure that the
employees relationship within the parameters. participants will need to exercise the skills that been taught and practice them to participants are able to relate better and able
self-develop their level of skills. to apply the knowledge and skills to their
Improper implementations of Employment Act and other legislations, and work, immediately and effectively.
improper handling of Disciplines and Domestic Inquiry procedures can Active learning activities are included to allow participants to engage actively in the
result in the Labour Court and the Industrial Court ruling in favour of learning process. Besides that, leading the participants through these activities will Serene, a Human Resource
employees and costly monetary compensation. enable better understanding on the concepts. The active learning activities are such as: Trainer/Consultant and a certified Master
Group discussions, Case studies, Interactive storytelling, Team Experiential Learning, Class Trainer has been enthusiastically
Objectives Brainstorming. involved in all aspects of human capital
development and management for 17 years.
By the end of the session, you would be able to: Program Outline Serene holds an MBA (Distinction) in
• Identify and analyze Types of Misconduct. General Management, a Diploma in Private
• Demonstrate the Disciplinary Procedures. Module 1 - Introduction to Employment Secretaryship and she is also a certified NLP
• Know how to avoid ‘breaching’ the labour legislations and Employees Practitioner by ISNS.
Acknowledge the employer – employee relationship defined by employment
Contracts. act; The employment contracts, and terms and conditions of employment.
• Know how to handle grievances and investigate Misconduct. Serene was the Group Operation Manager
• Identify Provocation and Contributory Fault in Misconduct. for a diversified group of companies where
Module 2 - Identifying and Handling Misconduct & Disciplinary Issues her portfolio includes taking care of the
• Know the severity of the Principle of Condonation.
Distinguish the difference between self-discipline & enforced discipline; Human Resources division, Operations
• Demonstrate the importance of Discipline and its correlation with
Recognize the types of misconduct and analyze misconduct; Negligence and division and Property Management. Later,
employee’s motivation.
willful disobedience; Establish the Level of Severity; Distinguish between a she joined a local leading property
• Know how to conduct Domestic Inquiry and justify recommendations.
genuine Grievance and an Act of Misconduct; The Disciplinary and Grievances development company as Head of HR where
• Identify the loopholes open to employees.
Procedures. she handles the whole spectrum of Human
• Protect your Company’s Integrity.
• Build your confidence in dealing with future employee disciplinary Resource Management, Development and
issues Module 3 - Due Inquiry Administration for several companies under
Understand the Principles of Natural Justice, and the application of Natural the group.
• Build a more productive relationship with the top management.
• Extend your professional skills and add your career value. Justice in Domestic Inquiry.
Her industry exposure includes property
Module 4 - Investigating Misconduct development and management, hospitality,
Who Should Attend Determine whether suspension is necessary, and Taking Witness Statement.
medical, food manufacturing, oil and gas,
construction sector and consultancy
Human Resource Practitioner, Human Resources Managers / Executives / services.
Supervisors / Officers / Assistants, Office Managers / Administrators, General Module 5 - Domestic Inquiry
Affairs Managers / Executives, Line Managers / Supervisors, Personal Learn how to prepare & draft charges and notice of DI; Identify role of various During her professional career and as a
Assistants, and all personnel involved in handling human resources matters parties at an inquiry; Evaluate evidence adduced at the inquiry/arriving at a trainer, many employees have attained great
and Employee’s Supervision. decision; Meting out correct punishment and mitigation; Learn how drafting personal successes in their careers through
suspension, termination & dismissal letters; and be aware of the other issues her guidance, mentoring and coaching. In a
such as breach of contract, constructive dismissal, the employee right to similar manner, Serene envisioned to
redress or appeal. translate her KSA to develop the
competencies and performance level of your
employees.
Global Intelligence Network (M) Sdn Bhd, 268-2-1 Wisma Mutiara Genting, Tel: (603) 40216000 HRDF SBL Scheme
Jalan Ayer Jerneh off Jalan Genting Kelang, Fax: (603) 40235716 Satisfaction GIN Certificate of
Registered Training Provider (Serial No. 1721) under PSMB Berhad,
53300 Kuala Lumpur, Email: admin@gin-my.com Guaranteed Participation
GIN Providing Consultation and Training Services since 2004 Malaysia. Website: http://www.gin-my.com
1Malaysia Training Scheme

2. Managing Discipline and Domestic Inquiry Regis
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please fax it to (603) 40235716
Avoid the high cost of bungling errant employee’s cases and assure a ‘firm and fair’ management culture
CANCELLATION & SUBSTITUTIONS: This
registration may only be cancelled in writing
Workshop * Fees includes workshop materials, refreshment , lunch and certificate of attendance but excludes Bank charges & VAT per payment not later than two weeks before the workshop
Schedule begins. The booking may not be cancelled nor
08:30 Registration any fees refunded thereafter. A substitute may
Date Location Normal Fees Early-Bird Due Date 09:00 Workshop Begins be named at any time before the workshop
10:30 Coffee & Networking begins.
Session 11th-12th Jul 2011 Grand Dorsett Subang Hotel, Selangor RM 1490 17th Jun 2011 10:45 Workshop Resumes
17th-18th Oct 2011 Grand Dorsett Subang Hotel, Selangor RM 1490 23rd Sep 2011 13:00 Networking Luncheon HOTEL ACCOMMODATION: Accommodation
14:00 Workshop Resumes is not included in the workshop fees. To enjoy
15:30 Coffee & Networking privileged room rates, please contact us and let
Early Bird Registration 5% us know your accomodation’s arrangement.
Discount 15:45 Workshop Resumes
Group Registration 3 or more at 5% off 5 or more at 7% off 8 or more at 10% off 17:00 Workshop Ends
For more information on the hotel, please visit
http://www.gin-my.com/contact_us
NOTE: It may be necessary for reasons beyond
Organization Details control, to change the content and timing of the
Organization Name event, speaker(s) or venue. Every effort will be
made to inform the participant of the change.
Address Global Intelligence Network should not hold
liable for any cost arising from this change.
PAYMENTS: An invoice will be sent upon
Tel Fax receipt of your registration. Please note that full
payment must be received prior to the event in
Participant Details order to be eligible for attending. Walk-in
delegates with payment will be admitted on a
Name Job Title Email Direct Line space available basis. Payment may be made via
cross cheque / bank draft / electronic transfer,
1. made in favour of:
2. Global Intelligence Network (M) Sdn Bhd
268-2-1, Wisma Mutiara Genting,
3. Jalan Ayer Jerneh Off Jalan Genting Kelang,
53300 Setapak, Kuala Lumpur,
The invoice should be directed to Malaysia.
Name Job Title Details for Telegrahic Transfer:
Bank: RHB Bank
Email Direct Line Branch: Setapak, Kuala Lumpur
A/C No: 26405800003737
Authorising Manager’s Details Swift Code: RHBBMYKL
Name Job Title For electronic transfer, Please email / fax your
transaction slip to us as proof of payment.
Email Direct Line
Signature Date
* The booking is invalid without a signature.
Global Intelligence Network (M) Sdn Bhd, 268-2-1 Wisma Mutiara Genting, Tel: (603) 40216000 HRDF SBL Scheme
Jalan Ayer Jerneh off Jalan Genting Kelang, Fax: (603) 40235716 Satisfaction GIN Certificate of
Registered Training Provider (Serial No. 1721) under PSMB Berhad,
53300 Kuala Lumpur, Email: admin@gin-my.com Guaranteed Participation
GIN Providing Consultation and Training Services since 2004 Malaysia. Website: http://www.gin-my.com
1Malaysia Training Scheme