GETTING STARTED ON
FACEBOOK &
TWITTER
@ L i s a L . F l o w e r s
S t r a t e g i s t | I n s t r u c t o r | S p e a k e r
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
AGENDA
oHousekeeping
oIntroductions
oName, company, goals, 3 things
oVideo
oSteps
oRecap
o3 things
oNext steps
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LISALFLOWERS
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LISALFLOWERS
Marketing, business development and public speaking – 25+ years
Teaching, tutoring and mentoring – 15+ years
Social media and business coaching – 5+ years
Lifelong learner, volunteer, and advocate
Global – Malaysia and Nigeria
Recent – Keynote speaker at Kent County Economic Summit
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
IT ALL STARTED WITH A TWEET!
One connection led to many
A journey of online conversations
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
#LISAINLAGOS
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
#LISAINLAGOS
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
#LISAINLAGOS 15% in 16
days
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
#Socialnomics
https://www.youtube.com/watch?v=zxpa4dNVd3c
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
3-RING BINDER
One place
Tabs
All log-in IDs, passwords
Idea To Do list
Don’t forget the squirrels!!!
Measure
Revise
Track
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
TONIGHT
Set your business goals
Determine who to “Follow” or “Friend”
Create and curate quality content to “Share,” “Tweet,” or “Re-Tweet”
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
MUSTS
Must know who your audience is
Must know where they are talking online
Must have a destination for them to go to
Must have GOALS
Must have a PLAN
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
3 GOALS
Tied to organizational goals
Who
What
When
Where
How
What If
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
S.M.A.R.T. GOALS
Specific (what, how often or how much, where, etc.)
Measurable, mutual
Achievable, action-oriented
Relevant, realistic, recorded, results-oriented, revise, resources
Timely, time-bound
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
EXAMPLE
Source: http://agemegracefully.com/?tag=smart-goal-setting
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
HAVE A PLAN
WRITE IT DOWN!
Match social media to traditional and digital media (Tied to business
goals)
ď‚­ Increase traffic to website
ď‚­ Start and develop relationships (leading to sales)
ď‚­ Increase customer awareness of and/or manage your brand
ď‚­ Gain customer insight
ď‚­ Become more accessible
ď‚­ Build trust or loyalty
Stalk your competition. (Umm…EVERYBODY is your competition.)
Don’t go it alone. Hire a professional to jumpstart your efforts.
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
FRONT AND CENTER
Source: http://www.delosinc.com/getting-started-digital-
marketing-strategy/
TV, radio, print,
outdoor, direct
mail, etc. should
be cross-
promoting as well.
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
THE TOP 3
Facebook is YOUR neighborhood.
Twitter is the GLOBAL watering hole.
LinkedIn is the GLOBAL job and business board.
Yes, add Instagram.
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
WHO SHOULD YOU FOLLOW OR
FRIEND?
Review goals
Which industry?
Where are they talking?
What are they talking about?
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
FACEBOOK
Personal (branded) page
Business page
Facebook groups
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
TWITTER
Personal (branded) page
Business page
Twitter chats
Competitive intelligence
Twitter lists
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
CONTENT
Curate and create
Types of content
What am I going to say?
ď‚­ Brainstorming for Content exercise
Editorial calendar
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
TYPES OF CONTENT
Blog posts
Videos
Infographics
Guides
Book reviews
Images
Opinion posts
Product reviews
Lists
ď‚— LeBook
ď‚— Case study
ď‚— Podcast
ď‚— Interviews
ď‚— Research
ď‚— Surveys
ď‚— Animated gifs
ď‚— Comics or cartoons
ď‚— What is your
competition doing?
ď‚— What is an unrelated
company doing?
Link or resource
pages
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
CURATE AND CREATE
Curate content
ď‚­ Sharing a post on Twitter
OR
ď‚­ Doing an article curation (an article someone else wrote) Adding content and/or
images and then writing new content around the original article
ď‚­ A curater adds their own insight, links that make it deeper, adding another layer of
information. - @JanLGordon
Create
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
TOOLS
Canva
SmartBriefs
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
NEXT STEPS
1. Your Plan
2. Get support
ď‚­ Facebook group -
https://www.facebook.com/groups/MarketingStrategiesGroup/
3. Go slow, but go!
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
QUESTIONS?
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016
@LisaLFlowers
@LisaLFlowers1 (Instagram)
Facebook Group:
MarketingStrategiesGroup
LFlowers@FlowersMediaMatters.com
703-862-8743
@LISALFLOWERS ~ LFLOWERS@FLOWERSMEDIAMATTERS.COM ~ APRIL 13, 2016

Getting Started on Facebook and Twitter DTCC April 2016