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Creating Your Social Media
Plan & Strategy
@LisaL.Flowers
Strategist | Marketer | Advocate
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Agenda
 Housekeeping
 Introductions
 Name, company, goals, 3 things
 Video
 Steps
 Recap
 3 things
 Next steps
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers
 Marketing, business development and public
speaking – 25+ years
 Teaching, tutoring and mentoring – 15+ years
 Social media and business coaching – 5+ years
 Lifelong learner, volunteer, and advocate
 Global – Malaysia and Nigeria
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
It All Started With A Tweet
 One connection led to many
 A journey of online conversations
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
#LisaInLagos
 Educational institutions
 University of Lagos
 Nigerian Institute of Journalism (NIJ)
 NGOs
 Hands That Care
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
#LisaInLagos
 Media Houses
 The Source Magazine
 The News Magazine / PM News
 Radio and TV
 Cool FM
 Nigerian Info FM
 ONTV
 SoundCity
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
#LisaInLagos
 Business and social media professionals
 Traveled from all over Nigeria
 Social Media Meetup
 Nigeria’s first social media conference for EVERYONE
 Abuja and Lagos
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
#Socialnomics
https://www.youtube.com/watch?v=zxpa4dNVd3c
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Why Use Social Media?
 It’s free or cheap
 It’s easier to learn
 It’s where the customers are
 To gain influence
 To listen
 To get new ideas
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Because it’s making
a difference.
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Steps
 3 Rings
 Musts
 S.M.A.R.T. goals
 Inventory or audit
 S.W.O.T analysis
 Competition
 S.M.A.R.T. goals (again)
 Decide which 3
 Content
 Editorial Calendar
 Next steps
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
3-Ring Binder
 One place
 Tabs
 All log-in IDs, passwords
 Idea To Do list
 Squirrels
 Measure
 Revise
 Track
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Musts
 Must know who your audience is
 Must know where they are talking online
 Must have a destination for them to go to
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
S.M.A.R.T. Goals
 Specific (what, how often or how much, where, etc.)
 Measurable, mutual
 Achievable, action-oriented
 Relevant, realistic, recorded, results-oriented, revise,
resources
 Timely, time-bound
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Example
Source: http://agemegracefully.com/?tag=smart-goal-setting
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Inventory or Audit
 Followers, friends, following
 Conversation rate—How many conversations does each
post generate? This may include comments on Facebook
and Google+ and replies to a tweet.
 Amplification rate—How often is the content reshared or
retweeted?
 Applause rate—How many people like, favorite and +1
each post?
 Frequency of posts and keywords
 Great articles
 https://blog.bufferapp.com/social-media-audit
 http://blog.hootsuite.com/social-media-audit-template/
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
S.W.O.T. Analysis
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
 Strengths
 Weaknesses
 Opportunities
 Threats
 Ask others
 Internal and external
Competition
 Social media audit
 S.W.O.T. analysis
 Review in 3 months
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
S.M.A.R.T. Goals (Again)
 More info
 More insight
 More ideas
 Don’t throw away your old goals
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
Decide Which 3
 Website/blog – Must have
 Facebook
 Twitter
 LinkedIn
 YouTube – Don’t overlook
 Pinterest
 Instagram
 Yelp
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
The Top 3
Facebook is YOUR neighborhood.
Twitter is the GLOBAL watering hole.
LinkedIn is the GLOBAL job board.
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Social Media Comparison Chart
Source: http://social-i.net/wordpress-2.9.2/wordpress/wp-content/uploads/comparisonchart.gif
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Claim Your Real Estate
 Grab your name
 Basic completion
 Redirect
 Monitor
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
Content
 Curate and create
 Types of content
 What am I going to say?
 Editorial calendar
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
Curate and Create
 Curate content
 Sharing a post on Twitter
OR
 Doing an article curation (an article someone else wrote)
Adding content and/or images and then
writing new content around the original article
 A curater adds their own insight, links that make it deeper,
adding another layer of information. - @JanLGordon
 Create
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Types of Content
 Blog posts
 Videos
 Infographics
 Guides
 Book reviews
 Images
 Opinion posts
 Product reviews
 Lists
 Link or resource pages
 eBook
 Case study
 Podcast
 Interviews
 Research
 Surveys
 Animated gifs
 Comics or cartoons
 What is your
competition doing?
 What is an unrelated
company doing?
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
What Am I Going To Say?
 Brainstorming exercise on content
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Editorial Calendar
 Dollar Tree
 Don’t reinvent the wheel
 Army, Navy, Air Force, Marines
 Keep it simple
 Examples
 http://www.pinterest.com/scrappinmichele/editorial-
calendar/
 http://bit.ly/1HxiPQJ
 http://bit.ly/1uOse1h
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
1. YOUR PLAN
2. GET SUPPORT
1. Facebook group
3. GO SLOW, BUT GO!
Next Steps
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Questions?
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
Thank you!
@LisaLFlowers
Facebook / LinkedIn / Twitter / Pinterest /Skype
Instagram – LisaLFlowers1
www.LisaLFlowers.com
or www.FlowersMediaMatters.com
LFlowersFlowers@FlowersMediaMatters.com
703-862-8743
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015

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Creating Your Social Media Plan & Strategy_DTCC April 2015

  • 1. Creating Your Social Media Plan & Strategy @LisaL.Flowers Strategist | Marketer | Advocate @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 2. Agenda  Housekeeping  Introductions  Name, company, goals, 3 things  Video  Steps  Recap  3 things  Next steps @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 4. @LisaLFlowers  Marketing, business development and public speaking – 25+ years  Teaching, tutoring and mentoring – 15+ years  Social media and business coaching – 5+ years  Lifelong learner, volunteer, and advocate  Global – Malaysia and Nigeria @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 6. It All Started With A Tweet  One connection led to many  A journey of online conversations @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 7. #LisaInLagos  Educational institutions  University of Lagos  Nigerian Institute of Journalism (NIJ)  NGOs  Hands That Care @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 8. #LisaInLagos  Media Houses  The Source Magazine  The News Magazine / PM News  Radio and TV  Cool FM  Nigerian Info FM  ONTV  SoundCity @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 9. #LisaInLagos  Business and social media professionals  Traveled from all over Nigeria  Social Media Meetup  Nigeria’s first social media conference for EVERYONE  Abuja and Lagos @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 13. Why Use Social Media?  It’s free or cheap  It’s easier to learn  It’s where the customers are  To gain influence  To listen  To get new ideas @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 14. Because it’s making a difference. @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 15. Steps  3 Rings  Musts  S.M.A.R.T. goals  Inventory or audit  S.W.O.T analysis  Competition  S.M.A.R.T. goals (again)  Decide which 3  Content  Editorial Calendar  Next steps @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 16. 3-Ring Binder  One place  Tabs  All log-in IDs, passwords  Idea To Do list  Squirrels  Measure  Revise  Track @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 17. Musts  Must know who your audience is  Must know where they are talking online  Must have a destination for them to go to @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 18. S.M.A.R.T. Goals  Specific (what, how often or how much, where, etc.)  Measurable, mutual  Achievable, action-oriented  Relevant, realistic, recorded, results-oriented, revise, resources  Timely, time-bound @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 20. Inventory or Audit  Followers, friends, following  Conversation rate—How many conversations does each post generate? This may include comments on Facebook and Google+ and replies to a tweet.  Amplification rate—How often is the content reshared or retweeted?  Applause rate—How many people like, favorite and +1 each post?  Frequency of posts and keywords  Great articles  https://blog.bufferapp.com/social-media-audit  http://blog.hootsuite.com/social-media-audit-template/ @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 21. S.W.O.T. Analysis @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015  Strengths  Weaknesses  Opportunities  Threats  Ask others  Internal and external
  • 22. Competition  Social media audit  S.W.O.T. analysis  Review in 3 months @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 23. S.M.A.R.T. Goals (Again)  More info  More insight  More ideas  Don’t throw away your old goals @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 24. Decide Which 3  Website/blog – Must have  Facebook  Twitter  LinkedIn  YouTube – Don’t overlook  Pinterest  Instagram  Yelp @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 25. The Top 3 Facebook is YOUR neighborhood. Twitter is the GLOBAL watering hole. LinkedIn is the GLOBAL job board. @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 26. Social Media Comparison Chart Source: http://social-i.net/wordpress-2.9.2/wordpress/wp-content/uploads/comparisonchart.gif @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 27. Claim Your Real Estate  Grab your name  Basic completion  Redirect  Monitor @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 28. Content  Curate and create  Types of content  What am I going to say?  Editorial calendar @LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 29. Curate and Create  Curate content  Sharing a post on Twitter OR  Doing an article curation (an article someone else wrote) Adding content and/or images and then writing new content around the original article  A curater adds their own insight, links that make it deeper, adding another layer of information. - @JanLGordon  Create @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 30. Types of Content  Blog posts  Videos  Infographics  Guides  Book reviews  Images  Opinion posts  Product reviews  Lists  Link or resource pages  eBook  Case study  Podcast  Interviews  Research  Surveys  Animated gifs  Comics or cartoons  What is your competition doing?  What is an unrelated company doing? @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 31. What Am I Going To Say?  Brainstorming exercise on content @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 32. Editorial Calendar  Dollar Tree  Don’t reinvent the wheel  Army, Navy, Air Force, Marines  Keep it simple  Examples  http://www.pinterest.com/scrappinmichele/editorial- calendar/  http://bit.ly/1HxiPQJ  http://bit.ly/1uOse1h @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 33. 1. YOUR PLAN 2. GET SUPPORT 1. Facebook group 3. GO SLOW, BUT GO! Next Steps @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
  • 36. Thank you! @LisaLFlowers Facebook / LinkedIn / Twitter / Pinterest /Skype Instagram – LisaLFlowers1 www.LisaLFlowers.com or www.FlowersMediaMatters.com LFlowersFlowers@FlowersMediaMatters.com 703-862-8743 @LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015

Editor's Notes

  1. Source: http://www.slideshare.net/linkedin-sales-solutions/50-sales-and-social-business-quotes-you-need-to-hang-in-your-office-34409886