Creating Your Social Media Plan & Strategy_DTCC April 2015
1. Creating Your Social Media
Plan & Strategy
@LisaL.Flowers
Strategist | Marketer | Advocate
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
2. Agenda
Housekeeping
Introductions
Name, company, goals, 3 things
Video
Steps
Recap
3 things
Next steps
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
4. @LisaLFlowers
Marketing, business development and public
speaking – 25+ years
Teaching, tutoring and mentoring – 15+ years
Social media and business coaching – 5+ years
Lifelong learner, volunteer, and advocate
Global – Malaysia and Nigeria
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
6. It All Started With A Tweet
One connection led to many
A journey of online conversations
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
7. #LisaInLagos
Educational institutions
University of Lagos
Nigerian Institute of Journalism (NIJ)
NGOs
Hands That Care
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
8. #LisaInLagos
Media Houses
The Source Magazine
The News Magazine / PM News
Radio and TV
Cool FM
Nigerian Info FM
ONTV
SoundCity
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
9. #LisaInLagos
Business and social media professionals
Traveled from all over Nigeria
Social Media Meetup
Nigeria’s first social media conference for EVERYONE
Abuja and Lagos
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
13. Why Use Social Media?
It’s free or cheap
It’s easier to learn
It’s where the customers are
To gain influence
To listen
To get new ideas
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
14. Because it’s making
a difference.
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
16. 3-Ring Binder
One place
Tabs
All log-in IDs, passwords
Idea To Do list
Squirrels
Measure
Revise
Track
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
17. Musts
Must know who your audience is
Must know where they are talking online
Must have a destination for them to go to
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
18. S.M.A.R.T. Goals
Specific (what, how often or how much, where, etc.)
Measurable, mutual
Achievable, action-oriented
Relevant, realistic, recorded, results-oriented, revise,
resources
Timely, time-bound
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
20. Inventory or Audit
Followers, friends, following
Conversation rate—How many conversations does each
post generate? This may include comments on Facebook
and Google+ and replies to a tweet.
Amplification rate—How often is the content reshared or
retweeted?
Applause rate—How many people like, favorite and +1
each post?
Frequency of posts and keywords
Great articles
https://blog.bufferapp.com/social-media-audit
http://blog.hootsuite.com/social-media-audit-template/
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
21. S.W.O.T. Analysis
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
Strengths
Weaknesses
Opportunities
Threats
Ask others
Internal and external
22. Competition
Social media audit
S.W.O.T. analysis
Review in 3 months
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
23. S.M.A.R.T. Goals (Again)
More info
More insight
More ideas
Don’t throw away your old goals
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
24. Decide Which 3
Website/blog – Must have
Facebook
Twitter
LinkedIn
YouTube – Don’t overlook
Pinterest
Instagram
Yelp
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
25. The Top 3
Facebook is YOUR neighborhood.
Twitter is the GLOBAL watering hole.
LinkedIn is the GLOBAL job board.
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
26. Social Media Comparison Chart
Source: http://social-i.net/wordpress-2.9.2/wordpress/wp-content/uploads/comparisonchart.gif
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
27. Claim Your Real Estate
Grab your name
Basic completion
Redirect
Monitor
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
28. Content
Curate and create
Types of content
What am I going to say?
Editorial calendar
@LisaLFlowers or LFlowers@FlowersMediaMatters.com ~ April 18 2015
29. Curate and Create
Curate content
Sharing a post on Twitter
OR
Doing an article curation (an article someone else wrote)
Adding content and/or images and then
writing new content around the original article
A curater adds their own insight, links that make it deeper,
adding another layer of information. - @JanLGordon
Create
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
30. Types of Content
Blog posts
Videos
Infographics
Guides
Book reviews
Images
Opinion posts
Product reviews
Lists
Link or resource pages
eBook
Case study
Podcast
Interviews
Research
Surveys
Animated gifs
Comics or cartoons
What is your
competition doing?
What is an unrelated
company doing?
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
31. What Am I Going To Say?
Brainstorming exercise on content
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
32. Editorial Calendar
Dollar Tree
Don’t reinvent the wheel
Army, Navy, Air Force, Marines
Keep it simple
Examples
http://www.pinterest.com/scrappinmichele/editorial-
calendar/
http://bit.ly/1HxiPQJ
http://bit.ly/1uOse1h
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015
33. 1. YOUR PLAN
2. GET SUPPORT
1. Facebook group
3. GO SLOW, BUT GO!
Next Steps
@LisaLFlowers ~ LFlowers@FlowersMediaMatters.com ~ April 18 2015