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Today’s Webinar
Mobile Payments:
Driving Revenue Through
Customer Engagement
and
Technology
Jeremy Julian,
VP Professional Services
Gary Stotko,
VP Sales & Marketing
RESTAURANT TECHNOLOGY GUYS
Your Presenters
Ryan Williams,
Marketing Manager
With special guests
Tal Zvi Nathanel
MyCheck US CEO & Co-founder
Frances Zelazny
Executive VP, MyCheck US
Mobile Payments…
We all know mobile payments are the future.
The world we live in
Online Physical World
The world we live in
Online Physical World
In online purchase
payment is a problem
In the physical world, purchase
payment is NOT a problem
So…
What is the problem then?
Operational Goals
ENHANCE OPERATIONAL EFFICIENCY
DRIVE TRAFFIC AND SALES
HIGHER CUSTOMER ENGAGEMENT
How does mobile payment do this?
Enhance operations while increasing customer experience
MERCHANTS WILL GAIN
• Faster table turns (3-10 mins.)
• Greater tips (18% avg. increase)
• Less chargebacks & walk-outs
CUSTOMERS WILL GAIN
• Better service
• Streamlined payment methods and easier
splitting
• Emailed receipts
Drive Traffic and Sales
Need to be able to reach a broad user network
Merchant
Network
YOU
Higher Customer Engagement
Loyalty & Data
• Collect and monetize data
• Seamless loyalty program
• Group insight across locations
Have your own app
• Higher adoption rate
• Brand Asset
• More Loyalty
Not all mobile payments are created equal
Key features to look for:
• Seamless integration into POS
• Built-in loyalty and rewards
• Offer other features like pickup and delivery
• View bill in real time
• Allow guests to split bill, add tip, track benefits
Meet MYCHECK
MyCheck is a checkout technology that
allows users to view, split, and pay their bill
from their smartphone.
Enhances the customer and merchant
experience by integrating to the POS
TSR User Flow
STEP ONE
Location
STEP TWO
Get Code
Choose Rewards
STEP THREE
Show & Done!
Get receipt
QSR User Flow
JOIN CLUB
JOIN MAILING LIST, ACCEPT
T&C AND TOU
PUNCH CARD
TRACK
VISIT / $ / ITEMS
GET ITEM / %
AUTO SEN TO POS WITH
CODE
REWARDJOIN
JOIN _______ AND
GET ___
REWARD
Rewards
Blockheads is a super-popular
NY-based chain that is launching
their own app based on MyCheck
technology to provide guests a
single portal for pay-at-the-table,
order ahead, delivery and
rewards, to enhance their
experience and brand
engagement.
20
Blockheads
ORDER AHEAD
SELECT
PICK UP
CHOOSE ITEMS ADD
SPECIFICATIONS
VIEW ITEMIZED
BILL
SCHEDULE
PICK UP
TIME
Order Ahead
Five Napkin Burger is a popular
hamburger chain based in NY that
has implemented MyCheck
technology in their mobile web
site to provide patrons a one stop
for pay-at-the-table, order ahead,
delivery and loyalty.
22
Five Napkin Burger (US)
What NOW?
Mobile payment is here.
1. Choose your approach
• Be proactive, accept mobile payment
• Create an asset
2. Ask your POS provider which solutions are supported
3. Accept as many as you can
Q&APlease type your questions
in the control panel.
Thank you
for joining us
today!
Visit our blog at restauranttechnologyguys.com
Gary Stotko
949.680.8449
gary.stotko@cbsnorthstar.com
Tal Zvi Nathanel
917.287.5780
tal@mycheckapp.com
Frances Zelaney
917.862.1373
frances@mycheckapp.com
Connect with us!
Next Up: RTG’s and CBS…
•Restaurant Technology Guys: Corporate
Responsibility. How social responsibility can
benefit your brand. With RIUA.
October 21, 2014
VISIT OUR NEW BLOG!
www.restauranttechnologyguys.com
CONNECT WITH ON TWITTER: @RestTechGuys
VISIT US ON FACEBOOK!

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Getting Mobile With MyCheck

  • 1.
  • 2.
  • 3. Today’s Webinar Mobile Payments: Driving Revenue Through Customer Engagement and Technology
  • 4. Jeremy Julian, VP Professional Services Gary Stotko, VP Sales & Marketing RESTAURANT TECHNOLOGY GUYS Your Presenters Ryan Williams, Marketing Manager
  • 5. With special guests Tal Zvi Nathanel MyCheck US CEO & Co-founder Frances Zelazny Executive VP, MyCheck US
  • 6. Mobile Payments… We all know mobile payments are the future.
  • 7. The world we live in Online Physical World
  • 8. The world we live in Online Physical World In online purchase payment is a problem In the physical world, purchase payment is NOT a problem
  • 9. So… What is the problem then?
  • 10. Operational Goals ENHANCE OPERATIONAL EFFICIENCY DRIVE TRAFFIC AND SALES HIGHER CUSTOMER ENGAGEMENT
  • 11. How does mobile payment do this?
  • 12. Enhance operations while increasing customer experience MERCHANTS WILL GAIN • Faster table turns (3-10 mins.) • Greater tips (18% avg. increase) • Less chargebacks & walk-outs CUSTOMERS WILL GAIN • Better service • Streamlined payment methods and easier splitting • Emailed receipts
  • 13. Drive Traffic and Sales Need to be able to reach a broad user network Merchant Network YOU
  • 14. Higher Customer Engagement Loyalty & Data • Collect and monetize data • Seamless loyalty program • Group insight across locations Have your own app • Higher adoption rate • Brand Asset • More Loyalty
  • 15. Not all mobile payments are created equal Key features to look for: • Seamless integration into POS • Built-in loyalty and rewards • Offer other features like pickup and delivery • View bill in real time • Allow guests to split bill, add tip, track benefits
  • 16. Meet MYCHECK MyCheck is a checkout technology that allows users to view, split, and pay their bill from their smartphone. Enhances the customer and merchant experience by integrating to the POS
  • 18. STEP ONE Location STEP TWO Get Code Choose Rewards STEP THREE Show & Done! Get receipt QSR User Flow
  • 19. JOIN CLUB JOIN MAILING LIST, ACCEPT T&C AND TOU PUNCH CARD TRACK VISIT / $ / ITEMS GET ITEM / % AUTO SEN TO POS WITH CODE REWARDJOIN JOIN _______ AND GET ___ REWARD Rewards
  • 20. Blockheads is a super-popular NY-based chain that is launching their own app based on MyCheck technology to provide guests a single portal for pay-at-the-table, order ahead, delivery and rewards, to enhance their experience and brand engagement. 20 Blockheads
  • 21. ORDER AHEAD SELECT PICK UP CHOOSE ITEMS ADD SPECIFICATIONS VIEW ITEMIZED BILL SCHEDULE PICK UP TIME Order Ahead
  • 22. Five Napkin Burger is a popular hamburger chain based in NY that has implemented MyCheck technology in their mobile web site to provide patrons a one stop for pay-at-the-table, order ahead, delivery and loyalty. 22 Five Napkin Burger (US)
  • 23. What NOW? Mobile payment is here. 1. Choose your approach • Be proactive, accept mobile payment • Create an asset 2. Ask your POS provider which solutions are supported 3. Accept as many as you can
  • 24. Q&APlease type your questions in the control panel.
  • 25. Thank you for joining us today! Visit our blog at restauranttechnologyguys.com
  • 26. Gary Stotko 949.680.8449 gary.stotko@cbsnorthstar.com Tal Zvi Nathanel 917.287.5780 tal@mycheckapp.com Frances Zelaney 917.862.1373 frances@mycheckapp.com Connect with us!
  • 27. Next Up: RTG’s and CBS… •Restaurant Technology Guys: Corporate Responsibility. How social responsibility can benefit your brand. With RIUA. October 21, 2014 VISIT OUR NEW BLOG! www.restauranttechnologyguys.com CONNECT WITH ON TWITTER: @RestTechGuys VISIT US ON FACEBOOK!

Editor's Notes

  1. WHILE ONLINE MOBILE PAYMENTS ARE EXPLODING OFFLINE PAYMENTS IN THE PHYSICAL WORLD ARE NOT WIDELY USED