Generation V

Marketing Opportunities Among
the Vietnamese Youth
Darin Williams
Managing Director, Vietnam
The Nielsen Company
11 November, 2009
Agenda
• Setting the scene - Gen V by the numbers
• The different faces of Gen V
– Gen V by Life Stages
– Gen V by Mind Set

• Gen V – Who are they
– A day in the life of a Gen V
– Gen V and cyber space
– Gen V as a spender
– The Gen V psyche

• Breaking the Gen V Code – Marketing Implications

Gen V Study 2009

August 2, 2012

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Nielsen…global leader in market research
North America • Latin America • Europe • Asia, Pacific India, Middle East and Africa • Greater China

•
•
•
•

110 countries
$4.5B revenue
21,000 clients
38,000 employees

Gen V Study 2009

August 2, 2012

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Our global clients include…

Gen V Study 2009

August 2, 2012

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Research Design
• Nielsen Vietnam Generation V study
–
–
–
–
–

• Nielsen Vietnam Omnibus
– Urban (n=300) & Rural (n=450)
each wave
– All income levels
– January 2009

Online Quantitative (Sep to Oct 2009)
N=273
Males & Females
15 to 24 years old
All Class

• Internet Penetration Check

• Macro Economic data

– N=701
– HCMC and Ha Noi (Sep 2009)
– 15 to 24 years old

– Vietnam Govt. General Statistics
Office

• Nielsen Vietnam Mobile Insights
– 15 Cities (Sept 2008)
– ABCDE SECs
– Males & Females
– Users & Non-Users

Gen V Study 2009

August 2, 2012

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Notes to Report
9X

8X
Denotes significantly higher for the mentioned segment at 95% CL
Uber Moderns

Gen V Regulars

Gen V Study 2009

August 2, 2012

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Gen V
Who are they?

Generation V Study
Gen V Study 2009

August 2, 2012

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Gen V by the numbers
• 15-24 year olds account for 20% of total population
• 88% are internet users
• 4 out of 5 urban Gen V use the internet more than once a
day

• Different in life stages and way of thinking

Source: Vietnam Government Statistics Offices 2008, Nielsen Internet Penetration Check Sep 2009

Gen V Study 2009

August 2, 2012

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Gen V by Life Stage
8x vs. 9x
8X
• 9% of population.
• In transition from university to
first job.
• Would have more frequent
internet access via office.
• Looks for more mature internet
content (news, business, etc.).
• Higher level of consumer activity
due to capability to earn own
money.
• More frequent out of home social
activities.

9X
• 11% of population.
• Lives a relatively regular routine
due to studies.
• Limited spending but would still
have more allocated for savings.
• Socialization and leisure
activities are mostly done in-home
(chat, online updates, playing
games, etc.)
• Sees themselves as very active
and stylish.

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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3 Faces of Gen V
Uber Moderns

9X
40%

8X
60%

• Highest level of social and
consumer activity.
• Recognizes the need to be in
touch and updated therefore
has developed heighted senses
for such information.
• Already developed a good
sense of individuality. They
know what they want and how
they want to be perceived.

In-betweens

9X
28%
8X
72%

The 3 Faces of Gen V exist across different life
stages. This is a good indicator that the movement
towards a modern way of thinking is not limited to
the younger ones.

Uber
Moderns
25%

9X
32%

Gen V
Regulars
48%
Inbetweens
27%

• Daily routine is similar to Gen
V regulars.
• However, In-betweens display
mind set similar to Uber
Moderns –
stylish, liberal, extrovert
• Consumer activity has yet to
reach Uber Modern but
indicates potential in the future.

8X
68%

Gen V Regulars
• Habits are generally bound by
school/ work activities.
• Socialization are often limited
to in-home.
• Need for consumer goods are
not clearly recognized yet.
• Conformity and traditional
values are still strong in this
segment.

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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A day in the life of a Gen V
Gen V
Day
generally
starts at
6am

8X
Internet start
early at work

9X
Start early
due to study

Gen V Regulars

Late nights are becoming more
common with the amount of
activities available.

In-Betweens

Schedule bound by school/ work

Uber Moderns
Late
sleeper, day
starts a 8am

Watches TV more frequently
8am-6pm
Work/
Study
6pm-10pm
socializatio
n, internet,
others
85+% Sleep
between
12mn and
2am

Internet
continues at
home with
other chores
like cooking

Internet,
socialization
via chat/
SMS/
hanging out
goes on until
late night

Socialization
with friends
start early
right after
school

Least
incidence of
activities
during 610pm

May still take
an afternoon
nap

Internet
activity starts
6pm

Socialization/
SMS peaks at
8pm

Day ends
early at 10pm

Activities
continue on
until 12mn

Hang out with
friends early

With family
while chatting
6-8pm
Primetime for
various
activities is 810pm and
continuous
to 12mn

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Prime time for activities is from 6pm to 10pm
60
Any marketing activity
happening within this period
will be fighting over the Gen
V’s attention.

Surf the
Internet
SMS

Watch TV

40

Listen to
music
Hang out
with friends

20

Hang out
with family
Chat (on the
Internet)
Talk on the
phone

0
6:00-8:00

8:00-10:00

10:00-12:00 12:00-14:00 14:00-16:00 16:00-18:00 18:00-20:00 20:00-22:00 22:00-24:00

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Leisure activities are mainly in-home for teens. As
expected, Uber Moderns display the love for life through
different leisure activities.
0%

20%

40%

Watch TV

42

17

11

At least once a day

19

12

28

25

57

22

68

87

At least once a week

9X
9X

Uber Moderns

8X

Uber Moderns

8X

Uber Moderns

34

26

Go to cinema 2 11

100%

7

53

Sports

Go to coffee shop

80%

81

Play games
(online/PC)

Eat out

60%

Gen V Regulars

Uber Moderns

Less than once a week

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Gen Vs still keep family as the main influence despite
spending more time with friends.
Who go out with

Who influence most

89

Friends

Family

56

Classmates

43

Family
Boyfriend/
Girlfriend
Colleagues

Close
friends

Uber Moderns

15

An int'l
icon

3

A local
icon

39

14

79

2

Uber Moderns

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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In terms of internet usage, Vietnam is definitely not far
behind and has been growing significantly.

Internet Access (% of population)
50
40
30
22
20
10

24

15
7

0
India

Philippines

China

Vietnam

Source: Nielsen Omnibus Aug 2008, Nielsen Vietnam Mobile Insights Mar 2009

Generation V Study
Gen V Study 2009

August 2, 2012

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Copyright © 2009 The Nielsen Company
Among the young Vietnamese, internet is definitely part
of their daily life
Frequency of Accessing the Internet

Where Internet is Accessed

Less than
1x /day
10%

1x /day
10%

2-3x /day
30%

88

At home

More
than 3x
/day
50%

Internet
shop

23

21

At school

13

Internet cafe

8X

In the office

12

92% more than once a day

8X
9X
Uber Moderns

Access via office

84% more than once a day
Highest average frequency (3x a day)

Gen V Study 2009

Source: Nielsen Gen V study Oct 2009

August 2, 2012

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Top 10 websites
30%

Information is sought out from a variety of sources.
Top websites would normally have specific sections
for topics of interest.

8X

19%

8X

24%

18%

9X

24%

15%

8X

23%

11%

8X

23%

11%
Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Websites distinct to segments
Gen V Regulars

In-betweens

Uber Modern

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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In the USA, Social networking is driving mobile internet
growth.
Mobile Internet Audience Growth by Category
July 2008 – July 2009, National

Category / Site

187%

All Mobile Sites

56.2M (100%)

All Social Networking

Mobile Social
Networking
audience up
from 6.4M in
Jul-08 to 18.3M
in Jul-09

# of Unique Users and
Reach

18.3M (32%)

57%

55%

51%

49%

49%

48%

47%

Facebook
MySpace

45%

42%

39%

38%

14.7M (26%)
7.1M (13%)

Twitter

113%

4.1M (7%)

36%

35%

33%

32%

31%

30%

24%

19%

Source: Nielsen Mobile Media View Internet, USA

Real Estate

Travel/Vacation

Health/Fitness

Music

Automotive

Sports

Food/Dining

Games

City Guides/Maps

Videos/Movies

Weather

Shopping/Auctions

Business/Finance
News

Technology/Science

Education/Employment

Portals

E-Mail

Entertainment

Banking/Online
Trading

News & Current Events

Search

Social Networking

9%
Vietnam is not spared from the blogging and social networking bug.
Self expression and keeping in touch are unmistakable necessities
for Gen V.
Social Networking Account

Personal Blog Accounts
66

Yahoo 360
ZingMeYobanbe

38
10

YuMe

6

Cyworld

55

Facebook

28

Hi5

Blogging has been
steadily increasing
that Yahoo has
release Yahoo 360
Plus specific to VN

14

Myspace

9

Twitter
Blogspot

5

Multiply

9X

4

5

Ovi

Wordpress

Linked in

2

No personal
blog

19

Gen V Regulars

8X

No social networking
account

In-Betweens

Relatively higher percentage of not having
a blog or a social networking account.

1
23

Uber Moderns

Higher incidence of using Facebook, Hi5, Blogspot,
Wordpress, and ZingMe.

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Music is the hottest topic on the internet.
9X

79

Music

60

World news
Movie

58

Technology

8X

57

Fashion

54

Game

54

Education (scholarship, etc.)

53

Local news

50

8X

Love and Sexuality

50

8X

Food (restaurants....)

50

Celebrity news

46

Health

46

Business

32

Travel

31

Sports

Uber Moderns are
highest in Celebrity news
Business, Fashion,
Music, Love and
Sexuality, Food

31

8X

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Gen V shows a healthy spending appetite with almost half spent on
non-necessities. However, these are still subjected mainly by price
and brand.
Spending Allocation

Savings
13%

Average spending per week 257,000 VND
8x spends twice than 9x

Others
3%

Spending Influence
Food
37%

Entertainme
nt
8%

Price
Brand

Books/Comi
cs/Novels
8%

46%
Spent on
nonnecessitie
s!

Shoes
8%

73
68

Product
Reviews
Promotion

Hi-Tech
gadgets
9%

55
54

Word of
Mouth

Clothing
14%

38

Advertisement

8X

8X

35

• 9X and Gen V Regulars have higher allocation for saving
• Uber Moderns have higher spend on clothing and has
the highest average spending at 330K+
Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Mobile phones are essential at the same time becoming
a high-turnover item.
Essential
Mobile phone

Owned

Plan to buy (6 mos)

92

PC

50

Music player

22

27

LCD TV

46
65

14

Digital compact camera

37

44

33

USB drive

6

69

37

Laptop

43

93

13

7

22

10

27

34

Portable hard drive

5

12

Portable game console

3

6

9

Game console

1

4

7

Digital SLR camera

1

2

6

11

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Copyright © 2009 The Nielsen Company
Gen V’s current life stage and state of mind have
significant impact on ownership and purchase plan.
8X
Gen V Regulars

Higher ownership of
mobile phone,
laptop, USB drive

Relatively lower ownership level and lower
propensity to purchase in the future
In-Betweens

9X
Uber Moderns

High portable game
plan to purchase

Importance to life is higher for a variety of
consumer goods. This leads to likelihood
of purchase in the next 6 months.

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

August 2, 2012

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Self evaluation is changing towards being liberal and
active but still keeping simplicity intact.
Self Association
Simple
100

Trendy

8X

Liberal

73
80

Traditional

Active

60

62

40

28 16 20

Unconventional

Uber Moderns

9X

71

56

28

Creative

Uber Moderns

Confident

Uber Moderns

0

30
Popular

53

35

44
42

8X

42

44

Extrovert

Personal
Stylish

9X

Uber Moderns

Loner
Introvert
Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

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Family is still number one!
Statement Agreement

87

Family life is the most important thing for me

78

I am always proud of being myself

77

Involving in any causes to make a better world is vital to me

77 Uber Moderns

Keeping good appearance in front of other people is necessary

69

I have enough knowledge about sexuality
Anything I use has to show my characteristic/signature to others

68

I love to travel with my friends more than with my family

Uber Moderns

67
63

You need to go to colleges or universities to have a good career

54

I always seek to have unique things
I don't know where I will be in the next 5 years

Uber Moderns

48

Sharing and learning about sexuality is only among close friends

9X

48
37

Being different from others is cool

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

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Internet = keep up and keep in touch

Statement Agreement
I need to keep up with the technology

88

I like to be connected, by phone or Internet, at all times

84

To me, it is important to keep up-to-date with news and current
affairs

81

I update my online friends right away with anything that happens
to me

59

My online profile reflects my real-life personality

59

Advices from online forums are always helpful and trustworthy

9X

Uber Moderns

32

Source: Nielsen Gen V study Oct 2009

Gen V Study 2009

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There is a desire for hi-tech products and expressing
individuality through products. However, realisation of
this desire is subjected to price.
Statement Agreement

81

I always look at the price before buying anything

80 Uber Moderns

I like to have a lot of Hi-tech gadgets

75

I like to customize the designs of my own products

64

I prefer to buy things that my friends or family would approve of

56

People often ask my opinion before buying anything

49

Brands are not important when I decide to purchase a product

43

I will buy anything I like no matter what the price is

Uber Moderns

39

I usually wait for others before trying a new thing

Source: Nielsen Gen V study Oct 2009

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Breaking the Gen V Code

Gen V Study 2009

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Breaking the Gen V Code
• Generalization is out. Gen V comes in different shapes and sizes. Two things
that remain consistent is love for family and simplicity.
– However, Uber Moderns are more attuned to changes and modernization. This segment
can be a good vehicle to introduce new products and services.

• Variety also comes in the type of activities involved in and most of the time
occurring at the same time.

– Gen V can watch TV, send SMS, and check online profile all in one go!
– Involvement in such activities may be refreshing but marketers may also end up fighting
for the Gen V’s attention.
– Online and mobile advertising are in line with such activities. These are their link to the
changing world. Definitely, viable tools to answer the need for keeping up and keeping in
touch.

• Keeping up with the changing times is a necessity.

– This necessity is often coupled with the need to give and receive updates from his/ her
circle of friends.
– This is where “ready-to-share” advertising content comes in, armed with targeted and
specific information. Gen V as a marketing tool can be possible with just a click!

Gen V Study 2009

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Thank you

Gen V Study 2009

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Confidential & Proprietary • Copyright © 2007 The Nielsen Company

Generation v – vietnamese youth trends

  • 1.
    Generation V Marketing OpportunitiesAmong the Vietnamese Youth Darin Williams Managing Director, Vietnam The Nielsen Company 11 November, 2009
  • 2.
    Agenda • Setting thescene - Gen V by the numbers • The different faces of Gen V – Gen V by Life Stages – Gen V by Mind Set • Gen V – Who are they – A day in the life of a Gen V – Gen V and cyber space – Gen V as a spender – The Gen V psyche • Breaking the Gen V Code – Marketing Implications Gen V Study 2009 August 2, 2012 Page 2 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 3.
    Nielsen…global leader inmarket research North America • Latin America • Europe • Asia, Pacific India, Middle East and Africa • Greater China • • • • 110 countries $4.5B revenue 21,000 clients 38,000 employees Gen V Study 2009 August 2, 2012 Page 3 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 4.
    Our global clientsinclude… Gen V Study 2009 August 2, 2012 Page 4 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 5.
    Research Design • NielsenVietnam Generation V study – – – – – • Nielsen Vietnam Omnibus – Urban (n=300) & Rural (n=450) each wave – All income levels – January 2009 Online Quantitative (Sep to Oct 2009) N=273 Males & Females 15 to 24 years old All Class • Internet Penetration Check • Macro Economic data – N=701 – HCMC and Ha Noi (Sep 2009) – 15 to 24 years old – Vietnam Govt. General Statistics Office • Nielsen Vietnam Mobile Insights – 15 Cities (Sept 2008) – ABCDE SECs – Males & Females – Users & Non-Users Gen V Study 2009 August 2, 2012 Page 5 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 6.
    Notes to Report 9X 8X Denotessignificantly higher for the mentioned segment at 95% CL Uber Moderns Gen V Regulars Gen V Study 2009 August 2, 2012 Page 6 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 7.
    Gen V Who arethey? Generation V Study Gen V Study 2009 August 2, 2012 Page 7 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 8.
    Gen V bythe numbers • 15-24 year olds account for 20% of total population • 88% are internet users • 4 out of 5 urban Gen V use the internet more than once a day • Different in life stages and way of thinking Source: Vietnam Government Statistics Offices 2008, Nielsen Internet Penetration Check Sep 2009 Gen V Study 2009 August 2, 2012 Page 8 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 9.
    Gen V byLife Stage 8x vs. 9x 8X • 9% of population. • In transition from university to first job. • Would have more frequent internet access via office. • Looks for more mature internet content (news, business, etc.). • Higher level of consumer activity due to capability to earn own money. • More frequent out of home social activities. 9X • 11% of population. • Lives a relatively regular routine due to studies. • Limited spending but would still have more allocated for savings. • Socialization and leisure activities are mostly done in-home (chat, online updates, playing games, etc.) • Sees themselves as very active and stylish. Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 9 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 10.
    3 Faces ofGen V Uber Moderns 9X 40% 8X 60% • Highest level of social and consumer activity. • Recognizes the need to be in touch and updated therefore has developed heighted senses for such information. • Already developed a good sense of individuality. They know what they want and how they want to be perceived. In-betweens 9X 28% 8X 72% The 3 Faces of Gen V exist across different life stages. This is a good indicator that the movement towards a modern way of thinking is not limited to the younger ones. Uber Moderns 25% 9X 32% Gen V Regulars 48% Inbetweens 27% • Daily routine is similar to Gen V regulars. • However, In-betweens display mind set similar to Uber Moderns – stylish, liberal, extrovert • Consumer activity has yet to reach Uber Modern but indicates potential in the future. 8X 68% Gen V Regulars • Habits are generally bound by school/ work activities. • Socialization are often limited to in-home. • Need for consumer goods are not clearly recognized yet. • Conformity and traditional values are still strong in this segment. Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 10 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 11.
    A day inthe life of a Gen V Gen V Day generally starts at 6am 8X Internet start early at work 9X Start early due to study Gen V Regulars Late nights are becoming more common with the amount of activities available. In-Betweens Schedule bound by school/ work Uber Moderns Late sleeper, day starts a 8am Watches TV more frequently 8am-6pm Work/ Study 6pm-10pm socializatio n, internet, others 85+% Sleep between 12mn and 2am Internet continues at home with other chores like cooking Internet, socialization via chat/ SMS/ hanging out goes on until late night Socialization with friends start early right after school Least incidence of activities during 610pm May still take an afternoon nap Internet activity starts 6pm Socialization/ SMS peaks at 8pm Day ends early at 10pm Activities continue on until 12mn Hang out with friends early With family while chatting 6-8pm Primetime for various activities is 810pm and continuous to 12mn Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 11 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 12.
    Prime time foractivities is from 6pm to 10pm 60 Any marketing activity happening within this period will be fighting over the Gen V’s attention. Surf the Internet SMS Watch TV 40 Listen to music Hang out with friends 20 Hang out with family Chat (on the Internet) Talk on the phone 0 6:00-8:00 8:00-10:00 10:00-12:00 12:00-14:00 14:00-16:00 16:00-18:00 18:00-20:00 20:00-22:00 22:00-24:00 Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 12 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 13.
    Leisure activities aremainly in-home for teens. As expected, Uber Moderns display the love for life through different leisure activities. 0% 20% 40% Watch TV 42 17 11 At least once a day 19 12 28 25 57 22 68 87 At least once a week 9X 9X Uber Moderns 8X Uber Moderns 8X Uber Moderns 34 26 Go to cinema 2 11 100% 7 53 Sports Go to coffee shop 80% 81 Play games (online/PC) Eat out 60% Gen V Regulars Uber Moderns Less than once a week Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 13 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 14.
    Gen Vs stillkeep family as the main influence despite spending more time with friends. Who go out with Who influence most 89 Friends Family 56 Classmates 43 Family Boyfriend/ Girlfriend Colleagues Close friends Uber Moderns 15 An int'l icon 3 A local icon 39 14 79 2 Uber Moderns Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 14 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 15.
    In terms ofinternet usage, Vietnam is definitely not far behind and has been growing significantly. Internet Access (% of population) 50 40 30 22 20 10 24 15 7 0 India Philippines China Vietnam Source: Nielsen Omnibus Aug 2008, Nielsen Vietnam Mobile Insights Mar 2009 Generation V Study Gen V Study 2009 August 2, 2012 Page 15 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 16.
    Among the youngVietnamese, internet is definitely part of their daily life Frequency of Accessing the Internet Where Internet is Accessed Less than 1x /day 10% 1x /day 10% 2-3x /day 30% 88 At home More than 3x /day 50% Internet shop 23 21 At school 13 Internet cafe 8X In the office 12 92% more than once a day 8X 9X Uber Moderns Access via office 84% more than once a day Highest average frequency (3x a day) Gen V Study 2009 Source: Nielsen Gen V study Oct 2009 August 2, 2012 Page 16 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 17.
    Top 10 websites 30% Informationis sought out from a variety of sources. Top websites would normally have specific sections for topics of interest. 8X 19% 8X 24% 18% 9X 24% 15% 8X 23% 11% 8X 23% 11% Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 17 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 18.
    Websites distinct tosegments Gen V Regulars In-betweens Uber Modern Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 18 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 19.
    In the USA,Social networking is driving mobile internet growth. Mobile Internet Audience Growth by Category July 2008 – July 2009, National Category / Site 187% All Mobile Sites 56.2M (100%) All Social Networking Mobile Social Networking audience up from 6.4M in Jul-08 to 18.3M in Jul-09 # of Unique Users and Reach 18.3M (32%) 57% 55% 51% 49% 49% 48% 47% Facebook MySpace 45% 42% 39% 38% 14.7M (26%) 7.1M (13%) Twitter 113% 4.1M (7%) 36% 35% 33% 32% 31% 30% 24% 19% Source: Nielsen Mobile Media View Internet, USA Real Estate Travel/Vacation Health/Fitness Music Automotive Sports Food/Dining Games City Guides/Maps Videos/Movies Weather Shopping/Auctions Business/Finance News Technology/Science Education/Employment Portals E-Mail Entertainment Banking/Online Trading News & Current Events Search Social Networking 9%
  • 20.
    Vietnam is notspared from the blogging and social networking bug. Self expression and keeping in touch are unmistakable necessities for Gen V. Social Networking Account Personal Blog Accounts 66 Yahoo 360 ZingMeYobanbe 38 10 YuMe 6 Cyworld 55 Facebook 28 Hi5 Blogging has been steadily increasing that Yahoo has release Yahoo 360 Plus specific to VN 14 Myspace 9 Twitter Blogspot 5 Multiply 9X 4 5 Ovi Wordpress Linked in 2 No personal blog 19 Gen V Regulars 8X No social networking account In-Betweens Relatively higher percentage of not having a blog or a social networking account. 1 23 Uber Moderns Higher incidence of using Facebook, Hi5, Blogspot, Wordpress, and ZingMe. Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 20 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 21.
    Music is thehottest topic on the internet. 9X 79 Music 60 World news Movie 58 Technology 8X 57 Fashion 54 Game 54 Education (scholarship, etc.) 53 Local news 50 8X Love and Sexuality 50 8X Food (restaurants....) 50 Celebrity news 46 Health 46 Business 32 Travel 31 Sports Uber Moderns are highest in Celebrity news Business, Fashion, Music, Love and Sexuality, Food 31 8X Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 21 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 22.
    Gen V showsa healthy spending appetite with almost half spent on non-necessities. However, these are still subjected mainly by price and brand. Spending Allocation Savings 13% Average spending per week 257,000 VND 8x spends twice than 9x Others 3% Spending Influence Food 37% Entertainme nt 8% Price Brand Books/Comi cs/Novels 8% 46% Spent on nonnecessitie s! Shoes 8% 73 68 Product Reviews Promotion Hi-Tech gadgets 9% 55 54 Word of Mouth Clothing 14% 38 Advertisement 8X 8X 35 • 9X and Gen V Regulars have higher allocation for saving • Uber Moderns have higher spend on clothing and has the highest average spending at 330K+ Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 22 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 23.
    Mobile phones areessential at the same time becoming a high-turnover item. Essential Mobile phone Owned Plan to buy (6 mos) 92 PC 50 Music player 22 27 LCD TV 46 65 14 Digital compact camera 37 44 33 USB drive 6 69 37 Laptop 43 93 13 7 22 10 27 34 Portable hard drive 5 12 Portable game console 3 6 9 Game console 1 4 7 Digital SLR camera 1 2 6 11 Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 23 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 24.
    Gen V’s currentlife stage and state of mind have significant impact on ownership and purchase plan. 8X Gen V Regulars Higher ownership of mobile phone, laptop, USB drive Relatively lower ownership level and lower propensity to purchase in the future In-Betweens 9X Uber Moderns High portable game plan to purchase Importance to life is higher for a variety of consumer goods. This leads to likelihood of purchase in the next 6 months. Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 24 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 25.
    Self evaluation ischanging towards being liberal and active but still keeping simplicity intact. Self Association Simple 100 Trendy 8X Liberal 73 80 Traditional Active 60 62 40 28 16 20 Unconventional Uber Moderns 9X 71 56 28 Creative Uber Moderns Confident Uber Moderns 0 30 Popular 53 35 44 42 8X 42 44 Extrovert Personal Stylish 9X Uber Moderns Loner Introvert Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 25 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 26.
    Family is stillnumber one! Statement Agreement 87 Family life is the most important thing for me 78 I am always proud of being myself 77 Involving in any causes to make a better world is vital to me 77 Uber Moderns Keeping good appearance in front of other people is necessary 69 I have enough knowledge about sexuality Anything I use has to show my characteristic/signature to others 68 I love to travel with my friends more than with my family Uber Moderns 67 63 You need to go to colleges or universities to have a good career 54 I always seek to have unique things I don't know where I will be in the next 5 years Uber Moderns 48 Sharing and learning about sexuality is only among close friends 9X 48 37 Being different from others is cool Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 26 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 27.
    Internet = keepup and keep in touch Statement Agreement I need to keep up with the technology 88 I like to be connected, by phone or Internet, at all times 84 To me, it is important to keep up-to-date with news and current affairs 81 I update my online friends right away with anything that happens to me 59 My online profile reflects my real-life personality 59 Advices from online forums are always helpful and trustworthy 9X Uber Moderns 32 Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 27 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 28.
    There is adesire for hi-tech products and expressing individuality through products. However, realisation of this desire is subjected to price. Statement Agreement 81 I always look at the price before buying anything 80 Uber Moderns I like to have a lot of Hi-tech gadgets 75 I like to customize the designs of my own products 64 I prefer to buy things that my friends or family would approve of 56 People often ask my opinion before buying anything 49 Brands are not important when I decide to purchase a product 43 I will buy anything I like no matter what the price is Uber Moderns 39 I usually wait for others before trying a new thing Source: Nielsen Gen V study Oct 2009 Gen V Study 2009 August 2, 2012 Page 28 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 29.
    Breaking the GenV Code Gen V Study 2009 August 2, 2012 Page 29 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 30.
    Breaking the GenV Code • Generalization is out. Gen V comes in different shapes and sizes. Two things that remain consistent is love for family and simplicity. – However, Uber Moderns are more attuned to changes and modernization. This segment can be a good vehicle to introduce new products and services. • Variety also comes in the type of activities involved in and most of the time occurring at the same time. – Gen V can watch TV, send SMS, and check online profile all in one go! – Involvement in such activities may be refreshing but marketers may also end up fighting for the Gen V’s attention. – Online and mobile advertising are in line with such activities. These are their link to the changing world. Definitely, viable tools to answer the need for keeping up and keeping in touch. • Keeping up with the changing times is a necessity. – This necessity is often coupled with the need to give and receive updates from his/ her circle of friends. – This is where “ready-to-share” advertising content comes in, armed with targeted and specific information. Gen V as a marketing tool can be possible with just a click! Gen V Study 2009 August 2, 2012 Page 30 Confidential & Proprietary Copyright © 2009 The Nielsen Company
  • 31.
    Thank you Gen VStudy 2009 August 2, 2012 Page 31 Confidential & Proprietary Copyright © 2009 The Nielsen Company Confidential & Proprietary • Copyright © 2007 The Nielsen Company