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Café Life
Developing a social game for Facebook




                            Gemili@Tencent.com
                                  July 21th 2012
Coffee Break !
  Coffee Break


               Tired? Let’s take a coffee
                break! I will share some
            stories about how we created
                        Café life.
About the speaker
 • Currently - The producer of ZingPlay.
   – A pioneer of Tencent Game
     international.                        Gemili

 • Previously - The producer of Tencent
   QQGame oversea .
   – Design and run games in Facebook.
   – Used to be project manager and
     programmer.

 • Always - Addicted to playing games
Introductions
  Introductions
 • A restaurant-management game where you can
   bake cakes , make drinks, and decorate the shop.
Introductions
  Introductions
 • Launched on May 2010.
 • MAU 2.5M+,Facebook rank reached
   #62.
 • iPhone version , a simplified Chinese
   version ,a Vietnam version and a
   Thailand version.
 • First game developed by Tencent that
   was successful overseas
     Accelerated the
        internationalization of Tencent's
        in-house development capabilities
     Established a strong overseas user
        base
Background – why?
 • SNS game is burning hot in
   China. Because the heat of
   SNS, QQGame suffered .
 • Facebook continue to
   grow, some Chinese
   companies were making
   good profit from Facebook
   games.

 • So we decide to attempt
   entering this new market…
Theme
 • Theme
    – Hotel(0) , Pet shop(0), Restaurant(at least 2)
 • Why restaurant?
    – Low risk, as we know nothing about Facebook, it suitable for the
      first game developed
 • What kind of Restaurant?
    – Different from Restaurant City and Café world, we can get users..
    – More liked by women.
 • Why baking?
    – Target audience -> 35- 65 housewife.
    – Make something different and more accurate marketing position .
Competitor & Inspiration

 • Three competitors




 • Grandma's secret recipe -> Special emotion of
   baking.
Art

 • Art research starting point on how to
   understand the housewives in Facebook.
      – How much girl-appeal do we need?
      – How to make the game more appealing to girls ?
Avatars

 • Avatars: Make women like it at first glance!
Cake & Drinks

 • Goal: “OMG! This is soooo cute… Check out
   this cupcake!”
   –   Each cupcake tells a story…
   –   Each cupcake has a personality…
   –   Each cake you can buy from the store in your neighborhood.
   –   Make the cake with the actual steps you do in real life.
Decoration

 • Decoration: In a set! Cute! Real item in life.
Develop

 • Two Mistakes.
   – Failed to make a very strong structure.
   – Spend too much time in fine tuning.
Users testing
 • First rule: You Don’t talk during User Testing
    – Let them make mistakes. It’s YOUR fault, not theirs.
    – Get the whole team involved .
 • Goal: No one gets stuck, everyone makes
   progress, knows what they are supposed to do…
   and has fun!
 • When there is only one right thing players should be
   doing…
Growth & Acquiring traffic
 • Acquisition marketing – Revenue and Reach
    –   Five Country Tiers (based on ARPU percentiles)
    –   Separate expenditure associated with Gender, Age buckets
    –   Internal vs. External Advertisers – Tried everything
    –   Revenue focused spend: Acquire users where we earn
        back the CPA in <3 Months.
         • In first month after launch, earn-back was 2 weeks
    – Reach focused spend: Most users, least money
 • Cross-promotion – Acquisition and Retention
 • Above all else – People need to love your game
    – Organic/Viral critical to social gaming growth
    – Refine the top of the funnel – Conversion matters
Virality

  • Make something
    users can not     HELP!!!
    refuse !
  • Make something
    players can get
    reward for!
Operation

 • Fine tuning, lot of fine tuning.
   – UI , game play, Art , Data system.
 • Season/holiday version.
Formula for a successful social game

 •   Great Game +
 •   Large Potential Audience +
 •   Originality (improves virality) +
 •   Aggressive Marketing and Promotion +
 •   Constant Data Informed Iteration =

 • A chance at success =)
THANK YOU!
  Any Question?
Gemili@Tencent.com

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Cafelife- Developing an SNS game for Facebook

  • 1. Café Life Developing a social game for Facebook Gemili@Tencent.com July 21th 2012
  • 2. Coffee Break ! Coffee Break Tired? Let’s take a coffee break! I will share some stories about how we created Café life.
  • 3. About the speaker • Currently - The producer of ZingPlay. – A pioneer of Tencent Game international. Gemili • Previously - The producer of Tencent QQGame oversea . – Design and run games in Facebook. – Used to be project manager and programmer. • Always - Addicted to playing games
  • 4. Introductions Introductions • A restaurant-management game where you can bake cakes , make drinks, and decorate the shop.
  • 5. Introductions Introductions • Launched on May 2010. • MAU 2.5M+,Facebook rank reached #62. • iPhone version , a simplified Chinese version ,a Vietnam version and a Thailand version. • First game developed by Tencent that was successful overseas  Accelerated the internationalization of Tencent's in-house development capabilities  Established a strong overseas user base
  • 6. Background – why? • SNS game is burning hot in China. Because the heat of SNS, QQGame suffered . • Facebook continue to grow, some Chinese companies were making good profit from Facebook games. • So we decide to attempt entering this new market…
  • 7. Theme • Theme – Hotel(0) , Pet shop(0), Restaurant(at least 2) • Why restaurant? – Low risk, as we know nothing about Facebook, it suitable for the first game developed • What kind of Restaurant? – Different from Restaurant City and Café world, we can get users.. – More liked by women. • Why baking? – Target audience -> 35- 65 housewife. – Make something different and more accurate marketing position .
  • 8. Competitor & Inspiration • Three competitors • Grandma's secret recipe -> Special emotion of baking.
  • 9. Art • Art research starting point on how to understand the housewives in Facebook. – How much girl-appeal do we need? – How to make the game more appealing to girls ?
  • 10. Avatars • Avatars: Make women like it at first glance!
  • 11. Cake & Drinks • Goal: “OMG! This is soooo cute… Check out this cupcake!” – Each cupcake tells a story… – Each cupcake has a personality… – Each cake you can buy from the store in your neighborhood. – Make the cake with the actual steps you do in real life.
  • 12. Decoration • Decoration: In a set! Cute! Real item in life.
  • 13. Develop • Two Mistakes. – Failed to make a very strong structure. – Spend too much time in fine tuning.
  • 14. Users testing • First rule: You Don’t talk during User Testing – Let them make mistakes. It’s YOUR fault, not theirs. – Get the whole team involved . • Goal: No one gets stuck, everyone makes progress, knows what they are supposed to do… and has fun! • When there is only one right thing players should be doing…
  • 15. Growth & Acquiring traffic • Acquisition marketing – Revenue and Reach – Five Country Tiers (based on ARPU percentiles) – Separate expenditure associated with Gender, Age buckets – Internal vs. External Advertisers – Tried everything – Revenue focused spend: Acquire users where we earn back the CPA in <3 Months. • In first month after launch, earn-back was 2 weeks – Reach focused spend: Most users, least money • Cross-promotion – Acquisition and Retention • Above all else – People need to love your game – Organic/Viral critical to social gaming growth – Refine the top of the funnel – Conversion matters
  • 16. Virality • Make something users can not HELP!!! refuse ! • Make something players can get reward for!
  • 17. Operation • Fine tuning, lot of fine tuning. – UI , game play, Art , Data system. • Season/holiday version.
  • 18. Formula for a successful social game • Great Game + • Large Potential Audience + • Originality (improves virality) + • Aggressive Marketing and Promotion + • Constant Data Informed Iteration = • A chance at success =)
  • 19. THANK YOU! Any Question? Gemili@Tencent.com