Geedesk Introduction
Krishnan, Geedesk Technologies
Reasons guests leave a negative review
â—Ź Bad service
â—Ź Delayed service
â—Ź Issues not being handled properly
â—Ź Not getting the services promised
Is there a way to reduce negative reviews?
â—Ź Offer good service to guests consistently
â—Ź Resolve guest services and requests consistently at defined time
â—Ź An automated process to manage guest complaints and requests can
eradicate the errors caused due to a manual process
Why are we using Geedesk?
Geedesk is a cloud based guest complaint and request management
software.
Geedesk can also be referred to as a service optimisation software
for hotels.
It is not a monitoring tool for the hotel employees.
Benefits of using Geedesk
â—Ź No need to manually assign or transfer guest calls to employees or
departments
â—Ź Need not ask guest to call the right extension
â—Ź Automated process helps in assigning the guest calls
â—Ź Geedesk helps in offering great service to the guests consistently
â—Ź It also helps in identifying any delays and escalates them to the right person
Thank you for your time
Happy to answer your questions

Geedesk Presentation

  • 1.
  • 2.
    Reasons guests leavea negative review â—Ź Bad service â—Ź Delayed service â—Ź Issues not being handled properly â—Ź Not getting the services promised
  • 3.
    Is there away to reduce negative reviews? â—Ź Offer good service to guests consistently â—Ź Resolve guest services and requests consistently at defined time â—Ź An automated process to manage guest complaints and requests can eradicate the errors caused due to a manual process
  • 4.
    Why are weusing Geedesk? Geedesk is a cloud based guest complaint and request management software. Geedesk can also be referred to as a service optimisation software for hotels. It is not a monitoring tool for the hotel employees.
  • 5.
    Benefits of usingGeedesk â—Ź No need to manually assign or transfer guest calls to employees or departments â—Ź Need not ask guest to call the right extension â—Ź Automated process helps in assigning the guest calls â—Ź Geedesk helps in offering great service to the guests consistently â—Ź It also helps in identifying any delays and escalates them to the right person
  • 6.
    Thank you foryour time Happy to answer your questions