The document discusses Group Business Software AG (GBS), a company that provides email management and compliance solutions. It outlines GBS's history and success as a worldwide leader in applications built on IBM Lotus Software since 1992. The document also summarizes GBS's solutions, customers, growth strategy, focus on compliance regulations, and how its email management solutions address common business challenges around security, encryption, spam filtering, automation, auditing, and archiving.

1. Management of Legally Compliant
Email Business Processes
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2. GROUP Business Software AG
 Worldwide leader in applications built on or for IBM Lotus Software since 1992
 European Headquarters Frankfurt
 12 Office Locations US, UK, Canada, Germany, Denmark, Bulgaria
 Employees worldwide 200
 Publically traded since 2000 at Frankfurt Stock Exchange (FSE)
stats
Year 2009
 142,163 development hours
 45,920 services hours
 $36,000,000 USD
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

3. GBS Solutions
apps
experts
live
Applications Services Cloud
 CRM  GBS Evolution  Domino Cloud
 Compliance  Consulting  Public Cloud
 Email Management  Administration  Corporate Cloud
 IM Management  Development  Hybrid Cloud
 Productivity
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4. GBS Customers
customers
 Enterprise and midmarket
Key Customers
 38 countries / 4 continents
 Ernst & Young
 Key industries served
 Deutsche Bank
 Financial Services / Banking  Toyota
 Transportation & Logistics  PriceWaterhouseCoopers
 Pharmaceutical  Mercedes-Benz
 Manufacturing  Merck
 Automotive  BASF
 Singapore Airlines
 Bayer
 HSBC Services Japan Limited
 Allianz
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5. Growth by Acquisition
2002 2003 2004 2005 2006 2007 2008 2009 2010
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6. The Email Experts
„GBS is the leading provider of process-oriented, centralised and easy-to-
maintain email management solutions for Lotus Domino and Microsoft
Exchange. GBS‘s core solution for email security and email archiving
provides a powerful and flexible infrastructure for processing, storing and
managing email from its creation to its disposal.“
 Proven Know-how > 18 years
 Global experts take care of
your email communication
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

7. Focus on Compliance
 Compliance includes the efforts of companies to
oppose the increasing liability risks a preventive
business organisation.
 It includes compliance with legal and
operational requirements and guidelines
of a company
 Compliance affects all areas of an
organisation and all of its employees
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

8. Compliance Regulations
Legal requirements Regulations
■ Commercial Law ■ 8th EU Directive
■ Value added tax law ■ Basel II
■ Anti-Money Laundering Legislation ■ Influence of American law (subsidiaries of US
■ The Freedom of Information Act companies etc.)
□ Department of Defence (DoD)
□ Sarbanes-Oxley Act (SOX)
□ Security and Exchange Commission
(SEC)- Rules
□ Health Insurance Portability &
Accountability Act (HIPPA)
■ Food Drug Administration (FDA)
Standards Data Protection Act
■ BS 7799-2:2002 (British Standards Institute) ■ Data Protection Act
■ ISO 9000 ff
■ ISO 27001
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

9. Why is Compliance so Important to Email?
 Avoiding liability risks
 Global economy and networked trade
 The productivity of your email and the associated value
 Regulatory reasons (legal/corporate)
 Reducing risks through automation of regulations
 Protection against negligent and intentional abuse (data protection)
 Documentation requirements (email archiving)
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

10. Email Management
Many Questions, One Answer
 How can you filter viruses even in
encrypted emails?
 How can you automatically encrypt
sensitive and confidential emails?
 How can you solve the problem of
SPAM without filtering business critical
emails?
 How can you automate content-related
email business processes?
 How can you verify that your email
communication follows business
processes and regulations?
 How can you ensure the transfer of
emails into an audit-proof archiving
system?
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

11. Email Management
 …describes strategies and methods for
implementing safe and efficient email
business processes
 …solves security and organisation
problems and reduces risks in using
email
 …ensures the use of email in
accordance with business processes
and regulations
 …allows an increase in productivity,
reduces costs and quick ROI
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

12. The Email Business Process
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

13. Summary
 Intecrated email business processes enable legally compliant email
communication
 Integration of all necessary aspects
 Secure business email
 Reliability of storage
 Efficiency in email retrieval
 Compliance with legal and formal requirements
 Risk reduction through automation of regulations
 Protection against the theft of intellectual property
 Coverage against negligent or deliberate misuse
 Increasing productivity and value added in the email process
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

14. Thanks for Your Attention!
GROUP Business Software AG
MesseTurm Ottostrasse 4
60308 Frankfurt / Germany 76227 Karlsruhe / Germany
Phone +49 (0)69 789 8819-0 Phone +49 (0)721-4901-0
n info@gbs.com n www.gbs.com
GROUP Business Software (UK) Ltd.
3 More London Riverside Manchester Business Park
London 3000 Aviator Way
SE1 2RE Manchester M22 5TG
Phone +44 (0)207 206 0001 Phone +44 (0)161 266 1066
n info@uk.gbs.com n www.gbs.com
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

15. About iQ.Suite
Email Security Email Archiving Email Productivity
 Comprehensive solution for legally compliant management of email
communication
 Optimises costs and performance of the leading email platforms
 Increases productivity of your employees
 Available for Lotus Domino, Microsoft Exchange and SMTP
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

16. iQ.Suite Architecture
 Server-based architecture enables cost-efficient, centralised administration
 Modular structure is fully scalable and guarantees a high
degree of investment security
 Detailed regulations for implementing effective email business
processes
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

17. Integration in Lotus Domino
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

18. Integration in Microsoft Exchange
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19. The GBS Solution: iQ.Suite
Email Email Email
Security Archiving Productivity
 Trailer  Store  Clerk
 Watchdog  Bridge  Smart
 Wall  Safe  Budget
 Crypt  Mastering
 WebCrypt  Clustering
 KeyManager
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

20. email security
Email Security
without Compromise
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

21. iQ.Suite Trailer
Rule-based Legal Disclaimer
 Centralised, parameter-driven
email signatures
 Automatically adds company
information and legal disclaimer to
outgoing emails
 Reduces company's liability risks
 Integration of dynamic user
information from the central email
address book
 Add pictures to your email footer
 Time-based and rule-based use of
boilerplate text, e.g. for marketing
communications
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

22. iQ.Suite Watchdog
Centralised Virus Protection
 Intelligent, centralised blocking of viruses
and undesirable file attachments
 Parallel operation with leading virus
scanners possible
 Detects file attachments using unique,
manipulation-proof file patterns
(fingerprints)
 Users can define file restrictions through
a combination of file name, extensions,
and size
 Scans email message text and
attachments
 Checks encrypted emails for viruses and
content when used in combination with
Crypt
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

23. iQ.Suite Wall
Multi-level Spam Filter
 Monitors and secures email communication
 Analyses all text, file and image content
 Reliably detects spam through intelligent,
self-learning email analysis (CORE)
 Enables multi-level spam filtering
 Centralised quarantine management for
enterprise/multiple-server environments
 User-specific access to emails in
quarantine
 Intelligently categorises and classifies
email based on a content
 Prevents unauthorised transmission of
sensitive or confidential information
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24. iQ.Suite Crypt
Server-based Email Encryption
 Confidentiality of emails through server-
based, centralised email encryption
 Minimal administrative expense
 Simple and fast email encryption takes
place automatically
 No user interaction necessary
 Parallel support of PGP, GnUPG and
S/MIME
 Compatible with existing PKI structures
 Checks encrypted email for viruses and
content when used together with
Watchdog or Wall
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

25. iQ.Suite WebCrypt
Email Encryption Made Easy
 Protection of intellectual property
and a simultaneous increase in
communications efficiency
 Available on-premise or as SaaS on the
GROUP Live cloud platform in the IBM
data center
 Secure processes for confidential
email correspondence without PGP,
S/MIME or PKI structures
 No requirements for communication
partners to install additional hardware
and software
 Centralised, integrated user
management
 Fast and seamless integration with
Crypt
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

26. iQ.Suite Key Manager
Integrated Certificate and Key Management
 Standard storage for certificates and keys*
 Centralised, web-based administration
 Integration of official trust centres, e.g. VeriSign
 Automatic creation of certificates
 Connection to existing PKI structures
 Integration into the email management solution iQ.Suite
*Key administration coming soon
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

27. email archiving
Legally Compliant
Email Archiving
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

28. iQ.Suite Store
Efficient Server Load Reduction
 Centralises archiving to drive down
costs and free up resources
 Reduced demand on server and
mailboxes
 Scheduled and server-controlled, or
manually controllable archiving
 Comprehensive rule-based archiving
and search possibilities
 Single-instance archiving for
attachments
 Reduced server backup timeframe
 File system storage
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

29. iQ.Suite Bridge – Legally Compliant
Email Archiving and Compliance Interface
 Long-term archiving based upon
company policies and compliance with
prevailing laws
 Centralised archiving before delivery to
end-user mailboxes
 Completely automated process ensures
manipulation-proof records
 Intelligent pre-classification functions
when used in combination with Wall
 Can be integrated into leading archiving
systems
 Flexible data exchange between email
system and business applications such
as CRM, ERP, DMS
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

30. iQ.Suite Safe
Centralised Email Repository
 Rule-based, centralised email
archiving and specialised databases
 Seamlessly documents all email
traffic
 Enables encrypted archiving and
protects against unauthorised access
to the archive
 Signed archiving to prevent
manipulation of saved emails
 Saves the original email prior to
delivery
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

31. email productivity
Email Productivity
Focus on Efficiency
and Cost Control
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

32. iQ.Suite Clerk
Rule-based Delegation Management
 Forwards and processes important
emails, even during the user's absence
 Informs email sender that the
recipient is absent
 Systematically prevents the forwarding
of confidential or personal emails
 Internal and external email forwarding
is limited to authorised personnel
 Guarantees that company policies
on legal requirements are met
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

33. iQ.Suite Smart
Time-based Email Processing
 Reduces server/network load through
scheduled email transmission
 Integration of 4-eyes-principle
 User can schedule individual email
transmission times
 Logical disclosure of links in emails
for external transmission
 Automatically converts email
attachments into standard formats
such as PDF
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

34. iQ.Suite Budget
Efficient Control of Email Costs
 Analyses and creates email traffic log of
all emails
 Evaluates email volume according to
defined cost centres
 Reports email costs with definition of
different cost rates
 Defines and structures email budgets
for users and user groups
 Graphic display of reports in diagrams
and overviews for management
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A

35. Thanks for Your Attention!
GROUP Business Software AG
MesseTurm Ottostrasse 4
60308 Frankfurt / Germany 76227 Karlsruhe / Germany
Phone +49 (0)69 789 8819-0 Phone +49 (0)721-4901-0
n info@gbs.com n www.gbs.com
GROUP Business Software (UK) Ltd.
3 More London Riverside Manchester Business Park
London 3000 Aviator Way
SE1 2RE Manchester M22 5TG
Phone +44 (0)207 206 0001 Phone +44 (0)161 266 1066
n info@uk.gbs.com n www.gbs.com
N E W Y O R K ▪ AT L AN T A ▪ B O S T O N ▪ T O R O N T O ▪ L O N D O N ▪ M AN C H E S T E R ▪ C O P E N H AG E N ▪ F R AN K F U R T ▪ D R E S D E N ▪ K AR L S R U H E ▪ V AR N A