This document discusses conducting a QMS (Quality Management System) gap analysis to identify areas of non-compliance with ISO standards and recommendations for achieving certification. Key benefits include getting expert insights, defining an appropriate scope and timeline, and establishing resource needs. The gap analysis involves interviews and documentation review to provide a report on current maturity, compliance gaps, certification options and scope, and an action plan. This informs organizations on their path to implementing an ISO-compliant QMS.

1. Gap Analysis
QMS
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QMS Gap Analysis
Why get a customized, in-person QMS gap analysis
Questionnaire-based gap analysesdon’t provide the level of expert analysisand insights you get
from a specialist. With an in-person gap analysis, you will have a clear idea of the proposed
scope of the QMS, be able to set realistic project expectations, and obtain customized and
detailed information necessary to develop a strong business case for implementing a QMS-
compliant Management System.
Organizations encourage QMS Gap Analysis to -
● Implement an ISO Standard based management system and would like to identify the
baseline to measure progress.
Earn a managementsystem certification in near future after having implementedthe ISO
management system.
Defeat the complacency that has set in over a period of time.
Identify and plug the gaps well before the client visit or customer audit.
Add new site to the existing Organizationscope of business.
Add new product or service to the existing scope of business.
Ramp up the work-force.
Carry out process re-engineering.
Organization restructuring.
identify global best practices in the ISO management system.
Know what makes ISO management systems work for 360 degree improvement in the
organization processes
conduct suppliers' systems capability & maturity appraisal from time to time
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6. QMS Gap Analysis Features
· Your management System scope applies to what product lines, ISO Standard clauses, and
facilities that you are planning on registering. You do not have to register every product line. To
define the scope within the Gap Analysis we look at what processes need to be included and
described within the Organization. The output is a draft process map. Next we examine each
clause of the ISO Standard.There are over hundredsof requirementsthat we count to see which
ones apply and how an organization may be conforming. These requirements include
mandatory records, and required procedures, manual, and many process needs that must be
fulfilled, but there is a lot of leeway on how you might fulfill those requirements.
· For example, collecting customer feedback on “deviations from needs & expectations”is a
required process and that must be measured, is a requirement, but how you do this is totally up
to you. You do not have to write a procedure for this or keep a record of measurements.As odd
as this sounds you have to free your mind of paper solutions and think of visual or electronic
methods that could accomplish this.
· The output of the ISO Standards “requirements”count is a histogram that shows you how
your organization stacks up, clause by clause, and a list of possible exclusions of areas within
clausesthat may not apply. Each exclusionclaimed will require a proper justificationwithin the
DocumentedFramework. In the Gap Analysis we should be able to give you an idea on possible
exclusions.
Dedicated Specialists for QMS Gap Analysis
A specialist, in-person review of your current information security posture against the
requirements of QMS
Get the true picture of your QMS compliance gap, and receive expert advice on how to scope
your project and establish your project resource requirements.
QMS Gap Analysis Brief Description
Our QMS Gap Analysis will provide you with an informed assessment of:
● Your compliance gaps against QMS;
● The proposed scope of your information security management system (QMS);

7. ● Your internal resource requirements; and
● The potential timeline to achieve certification readiness.
What to expect from QMS Gap Analysis:
An QMS specialist will interview key managers and perform an analysis of your existing
information security arrangements and documentation.
Following this, you will receive a gap analysis report collating the findings of these
investigations.The report will detail areasof compliance and areas requiring improvement,and
provide further recommendationsfor the proposed QMS compliance project.
QMS Gap Analysis report includes:
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The overall state and maturity of your information security arrangements;
The specific gaps between these arrangementsand the requirements of QMS;
Options for the scope of an QMS, and how they help to meet your business and strategic
objectives;
An outline action plan and indicationsof the level of internal managementeffort required
to implement an QMS and
A compliance status report (red/amber/green) against the management system clauses
(clause-by-clause),described in QMS
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