The document presents G2 Glean's approach to improving government efficiency through a lean framework that emphasizes understanding customer needs, clarifying missions, and establishing effective processes. They offer resources and services to streamline the interagency agreement process and enhance organizational effectiveness. The framework is adaptable to various scenarios within the government, promoting better management systems and team capabilities.

1. www.g2glean.com | g2glean@des.wa.gov | 360.407.2233
Helping you improve the business of government

2. www.g2glean.com | g2glean@des.wa.gov | 360.407.2233
Assess
Your
Situation
Execute
Umbrella
Agreement
Match Up
The Best
Resource
Create
Purchase
Order
Provide
The
Services
How We Help You
Our approach starts with understanding you and your business needs.
We make the interagency agreement (contracting) process fast and easy.
We match you up with the best resource to match your needs and budget.

3. www.g2glean.com | g2glean@des.wa.gov | 360.407.2233
Our Team Members
Organization Effectiveness Consulting
Karyn Ross Consulting
Lean for Service Excellence
ReEngine
Consulting
We have a team of competitively selected and pre‐qualified private sector
experts who have experience improving the business of government.

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Let’s get better at:
Determining the voice of the customer
Creating a shared vision
Clarifying our mission and values
Setting goals
Planning strategy
Creating strategy maps
Establishing measures
Let’s get better at:
Making visible how value is currently delivered
Establishing process measures
Managing value streams
Facilitating cross functional improvement projects
Designing new processes
Let’s get better at:
Designing a management system to support all five components
Maximizing the use of huddles
Harnessing the power of visual management to make expected
vs actual performance visible to all
Creating logical linkages between organizational levels
Let’s get better at:
Building capability in individual leaders and employees
Building capability in teams
Developing experience with coaching
Developing experience with problem solving methods
The Lean Government Framework
The framework guides your thinking about the business of government.

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Conceptual
What work do
we need to do?
How do we improve the work?
What activities
deliver value?
What knowledge and skill
do our team members need?
The framework helps you ask important questions about your organization.

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Situational
Call Center
Support Services
HR, Training, FinanceConstructionRegulatory
Direct Service
Setting Direction Re‐Assessing Stabilizing Aggressive Improvement
Any Type of BusinessAny Situation
The framework is relevant for any situation or
type of business in government.

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Scalable
Job
Team
Process
Organization
Systems
The framework can be applied at any level – from a
single job to systems of systems.

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Interrelated Components
The framework helps leaders pay attention to each
component as well as the interrelatedness of all components.

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www.g2glean.com | g2glean@des.wa.gov | 360.407.2233
Interested in learning more?
Contact us today and learn how you can use the Lean Government Framework to help you
improve your business of government.