Guiseppe Getto .
Assistant	
  Professor,	
  Dept.	
  of	
  English	
  	
   	
   	
  	
  	
  	
  	
  	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Cell:	
  517-­‐574-­‐8965	
  
2108	
  Bate,	
  Mail	
  Stop	
  555	
  	
   	
   	
   gettog@ecu.edu
East	
  Carolina	
  University	
   	
   	
   	
   	
  	
  	
  	
  	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  http://guiseppegetto.com	
  
Greenville,	
  NC	
  27858-­‐4353	
   	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  http://twitter.com/guiseppegetto
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  
Building UX Knowledge within an Engaged University .
	
  
As	
  a	
  new	
  assistant	
  professor	
  in	
  the	
  Technical	
  and	
  Professional	
  Communication	
  (TPC)	
  program	
  at	
  
ECU,	
  I’m	
  working	
  to	
  inject	
  knowledge	
  about	
  user	
  experience	
  design	
  (UX)	
  into	
  the	
  program,	
  as	
  well	
  
as	
  the	
  university-­‐at-­‐large.	
  Right	
  now,	
  the	
  program	
  is	
  strongest	
  in	
  technical	
  writing,	
  editing,	
  risk	
  
communication,	
  health	
  communication,	
  web	
  design,	
  usability,	
  and	
  information	
  design.	
  My	
  main	
  
value-­‐adds	
  will	
  be	
  new	
  user	
  research	
  methods	
  and	
  new	
  modalities	
  of	
  content	
  strategy/information	
  
architecture	
  (e.g.	
  contextual	
  inquiry,	
  field	
  studies,	
  persona	
  development,	
  wireframes,	
  sitemaps,	
  
taxonomies,	
  etc.).	
  Because	
  I’m	
  untenured,	
  I’m	
  doing	
  this	
  within	
  the	
  traditional	
  frameworks	
  of	
  
research,	
  teaching,	
  and	
  service.	
  Below	
  are	
  some	
  of	
  my	
  current	
  projects	
  and	
  anticipated	
  outcomes.	
  
	
  
Research .
I’m	
  currently	
  at	
  work	
  on	
  two	
  UX-­related	
  research	
  projects	
  
• A	
  content	
  strategy	
  and	
  user	
  interface	
  analysis	
  of	
  http://ifixit.com	
  
• Persona	
  development	
  and	
  user	
  testing	
  of	
  the	
  North	
  Carolina	
  Coastal	
  Atlas,	
  
http://www.nccoastalatlas.org/	
  
	
  
Anticipated	
  programmatic	
  outcomes	
  of	
  this	
  work:	
  grant	
  funding;	
  RAships	
  for	
  students;	
  possible	
  
industry	
  partnerships	
  
Teaching .
I’m	
  injecting	
  UX-­related	
  knowledge	
  into	
  the	
  program	
  at	
  two	
  levels	
  
• Individual	
  assignments	
  -­‐	
  e.g.	
  Editing,	
  Content	
  Strategy,	
  and	
  Information	
  Architecture,	
  
http://bit.ly/1coOV3y
• New	
  classes	
  -­‐	
  e.g.	
  a	
  grad-­‐level	
  class	
  in	
  the	
  spring	
  on	
  User	
  Experience	
  Design;	
  for	
  more	
  about	
  
this	
  class,	
  see	
  http://slidesha.re/19as98g
Anticipated	
  programmatic	
  outcomes	
  of	
  this	
  work:	
  students	
  exposed	
  to	
  new	
  knowledge	
  base;	
  new	
  
kinds	
  of	
  culminating	
  student	
  projects	
  
Service/Engagement .
I’m	
  engaging	
  stakeholders	
  across	
  the	
  university	
  and	
  community	
  on	
  two	
  levels	
  
• Presentations	
  and	
  research	
  partnerships	
  -­‐	
  e.g.	
  a	
  presentation	
  for	
  the	
  library	
  on	
  why	
  they	
  
should	
  adopt	
  UX	
  strategy	
  in	
  their	
  application	
  development	
  process;	
  partnerships	
  with	
  city	
  
planners	
  
• Curricular	
  and	
  service-­‐learning	
  partnerships	
  -­‐	
  e.g.	
  a	
  business	
  writing	
  class	
  in	
  which	
  students	
  
do	
  content	
  strategy	
  with	
  local	
  orgs;	
  industry	
  partners	
  for	
  my	
  UX	
  grad	
  class	
  
	
  
Anticipated	
  programmatic	
  outcomes	
  of	
  this	
  work:	
  new	
  community	
  and	
  industry	
  partnerships;	
  
new	
  internship	
  opportunities	
  for	
  students;	
  making	
  UX	
  knowledge	
  available	
  to	
  local	
  organizations

Building UX Knowledge in an Engaged University

  • 1.
    Guiseppe Getto . Assistant  Professor,  Dept.  of  English                                          Cell:  517-­‐574-­‐8965   2108  Bate,  Mail  Stop  555         gettog@ecu.edu East  Carolina  University                                                                              http://guiseppegetto.com   Greenville,  NC  27858-­‐4353                                    http://twitter.com/guiseppegetto                                                                                                                                                                                               Building UX Knowledge within an Engaged University .   As  a  new  assistant  professor  in  the  Technical  and  Professional  Communication  (TPC)  program  at   ECU,  I’m  working  to  inject  knowledge  about  user  experience  design  (UX)  into  the  program,  as  well   as  the  university-­‐at-­‐large.  Right  now,  the  program  is  strongest  in  technical  writing,  editing,  risk   communication,  health  communication,  web  design,  usability,  and  information  design.  My  main   value-­‐adds  will  be  new  user  research  methods  and  new  modalities  of  content  strategy/information   architecture  (e.g.  contextual  inquiry,  field  studies,  persona  development,  wireframes,  sitemaps,   taxonomies,  etc.).  Because  I’m  untenured,  I’m  doing  this  within  the  traditional  frameworks  of   research,  teaching,  and  service.  Below  are  some  of  my  current  projects  and  anticipated  outcomes.     Research . I’m  currently  at  work  on  two  UX-­related  research  projects   • A  content  strategy  and  user  interface  analysis  of  http://ifixit.com   • Persona  development  and  user  testing  of  the  North  Carolina  Coastal  Atlas,   http://www.nccoastalatlas.org/     Anticipated  programmatic  outcomes  of  this  work:  grant  funding;  RAships  for  students;  possible   industry  partnerships   Teaching . I’m  injecting  UX-­related  knowledge  into  the  program  at  two  levels   • Individual  assignments  -­‐  e.g.  Editing,  Content  Strategy,  and  Information  Architecture,   http://bit.ly/1coOV3y • New  classes  -­‐  e.g.  a  grad-­‐level  class  in  the  spring  on  User  Experience  Design;  for  more  about   this  class,  see  http://slidesha.re/19as98g Anticipated  programmatic  outcomes  of  this  work:  students  exposed  to  new  knowledge  base;  new   kinds  of  culminating  student  projects   Service/Engagement . I’m  engaging  stakeholders  across  the  university  and  community  on  two  levels   • Presentations  and  research  partnerships  -­‐  e.g.  a  presentation  for  the  library  on  why  they   should  adopt  UX  strategy  in  their  application  development  process;  partnerships  with  city   planners   • Curricular  and  service-­‐learning  partnerships  -­‐  e.g.  a  business  writing  class  in  which  students   do  content  strategy  with  local  orgs;  industry  partners  for  my  UX  grad  class     Anticipated  programmatic  outcomes  of  this  work:  new  community  and  industry  partnerships;   new  internship  opportunities  for  students;  making  UX  knowledge  available  to  local  organizations