5. Up to 5% of banked consumers might be forced to leave the banking system if financial
institutions must alter pricing to make up for reductions in debit card interchange
JAMIE DIMON, CEO OF JPMORGAN CHASE & CO.,
6.
7. You Tube is now the world’s second largest search engine
8.
9.
10. Behavioral Shift
42% of the workforce in 2020 will beY-Gen
97% own a computer
94% own a mobile phone
76% use Instant Messaging
15% of IM users are logged on 24/7
34% use websites as their primary source of news
28% author a blog and 44% read blogs
49% download music using peer-to-peer file sharing
75% of college students have a Facebook account
60% own some type of portable music and/or video device
such as an iPod
Source: Heidi Przybyla "Obama's `Youth Mojo' Sparks Student Activism, Fueling Campaign", Bloomberg.com (May 7,2007)
Source: Generation Y, Business Week, February 15 1999
30. 11,400
8,550 source: Novantas LLC, FDIC
20062010
Average In-Branch
Transactions per Month
Which will require a
reduction in teller
staff by 2015
50%
31. Checks as a percentage of retail
payments in the US
59.5% 2000
4.3% 2010source: Federal Reserve, NACHA, National Retail Federation