Future Technologies and their role in building a new hospitality

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The document discusses how future technologies will impact hospitality and tourism. It outlines that technologies like artificial intelligence, augmented/virtual reality, connectivity and mobility solutions will change how people desire, choose, experience and remember their vacations. Emerging consumer groups like remote workers, smart tourists and new generations will demand new accommodation options that provide connectivity, business facilities, co-working spaces and immersive experiences. The presentation concludes that hospitality providers must adapt by implementing these technologies and innovating spaces, services and business models to meet the needs of evolving markets.

Technology

Future Technologies
and their role in building a new hospitality
Massimo Canducci
@mcanducci

Today Agenda
1.The Future of Tourism
2.The Involved Technologies
3.Emerging Consumer Markets
4.How Hospitality Should Change
Massimo Canducci - @mcanducci

HOW WILL I
DESIRE CHOOSE BOOK LIVE REMEMBER
Massimo Canducci - @mcanducci
MY VACATION?

Massimo Canducci - @mcanducci
HOW WILL I DESIRE MY VACATION?

Massimo Canducci - @mcanducci
HOW WILL I CHOOSE MY VACATION?

Alexa, book me trains, hotels
and restaurants in a city of art
for one of the next weekends
when there will be good
weather and something to see
that I haven't seen yet.
Massimo Canducci - @mcanducci
HOW WILL I BOOK MY VACATION?

Massimo Canducci - @mcanducci
HOW WILL I LIVE MY VACATION?

Massimo Canducci - @mcanducci
HOW WILL I REMEMBER MY VACATION?

VACATION (SMART) WORKERS
Massimo Canducci - @mcanducci

REMOTE TEAMS
Massimo Canducci - @mcanducci

SMART TOURISTS
Massimo Canducci - @mcanducci

NEW GENERATIONS
Massimo Canducci - @mcanducci

CONNECTIVITY
Massimo Canducci - @mcanducci

I MEAN, GOOD CONNECTIVITY …
Massimo Canducci - @mcanducci

BUSINESS ROOMS
Massimo Canducci - @mcanducci

COWORKING SPACES
Massimo Canducci - @mcanducci

IMMERSIVE BUILDINGS
Massimo Canducci - @mcanducci

IMMERSIVE DESTINATIONS AS A SERVICE
Massimo Canducci - @mcanducci

NEW CONTENTS
Massimo Canducci - @mcanducci

DIFFERENT CHARGING OPTIONS
Massimo Canducci - @mcanducci

SMART MOBILITY
Massimo Canducci - @mcanducci

SUSTAINABILITY
Massimo Canducci - @mcanducci

• Commodities & Connectivity
• Business Rooms
• Co-working spaces
• Immersive Buildings
• Immersive Destination As a Service
• New contents
• Different charging options
• Smart mobility
• E-Health
• Sustainability
Massimo Canducci - @mcanducci
How Hospitality Should Change

Future Technologies
and their role in building a new hospitality
Massimo Canducci
@mcanducci
THANK YOU!

Viviamo in un mondo di grandi trasformazioni in cui l'unica costante è il cambiamento e in cui gli strumenti abilitanti sono le tecnologie. Le tecnologie solitamente non sono "buone" o "cattive", molto dipende dall'uso che facciamo di loro, ma ci sono casi in cui questo controllo può sfuggirci: quando lasciamo il potere decisionale alle macchine grazie all'intelligenza artificiale. Le tecnologie da monitorare e da utilizzare consapevolmente in futuro sono: realtà virtuale, realtà aumentata, voice technology, robotica industriale e casalinga, wearable e dispositivi connessi con il nostro corpo. Quello che bisogna comprendere è che: se non state costruendo un mondo migliore, allora non state innovando per niente.

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