SlideShare a Scribd company logo
HOW
RETAIL
Will Change!
What does
RETAIL
mean in 2019?
CUSTOMER
FOCUS
ATTENTION
89%Quelle: 2018 Forrester Research
SOCIAL
SELLING
Quelle: Social Selling Shank
RETENTION
PHILIP
TROPPER
06763604016
P.tropper@pc-web.at

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