SlideShare a Scribd company logo
1 of 8
Top 5 HR Trends to
Look For in 2024
Lets the business flow
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
What Ahead in HR Process?
In the fast-evolving realm of human
resources, the landscape is continuously
shaped by the lasting impacts of the
pandemic, technological innovations, and
changing employee preferences. To excel
in this dynamic setting, HR professionals
must remain proactive and embrace
emerging trends. In 2024, HR leaders are
anticipated to adopt various trends aimed
at improving employee satisfaction,
fostering organizational development, and
integrating new technologies. Let's explore
some of the key HR trends expected to
make waves in 2024.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
1. Generative AI
In recent years, the integration of AI within
Human Resources (HR) has seen significant
advancement, notably in enhancing employee
experiences and streamlining HR procedures.
Looking ahead to 2024, there's a notable surge
in the adoption of Generative AI within HR
departments, with 61% of HR leaders
expressing intentions to invest in this
technology to refine their processes.
Generative AI in HR offers a wide array of
applications, including the creation of precise
job descriptions, personalized onboarding
experiences for new hires, assistance in
performance evaluation and payroll
management, and the development of
knowledge resources to support HR service
desks.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
2. HR Technology Platform
As HR technology continues to
advance, organizations across various
scales are increasingly adopting
platform-oriented approaches to
address their HR tech needs.
The integration of AI and ML introduces
crucial considerations, especially in
areas like recruitment and retention
forecasting. Organizations must
navigate the deployment of these
technologies thoughtfully. Many are
opting to seamlessly integrate AI and
ML capabilities into unified user
environments.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
3. Predictive Analytics
According to findings from Gartner, a
majority of HR leaders, approximately
56%, have acknowledged that their
current HR technology solutions are not
effectively meeting their present and
future requirements.
There is a growing recognition among HR
professionals and analysts regarding the
considerable advantages that advanced
predictive analytics tools can offer to HR
operations. These tools hold the promise
of improving workforce planning and
facilitating data-driven decision-making
processes within HR departments.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
4. Learning & Development
According to a recent study conducted by edX,
there exists a noteworthy dissonance between
the perceptions of executives and the reality
experienced by employees regarding the
cultivation of a robust learning culture within
organizations.
This glaring incongruity highlights the
imperative for leaders to reevaluate their
approach to Learning and Development (L&D).
Despite the widespread acknowledgment
among leaders of the significance of L&D in
enhancing skills, driving performance, and
sustaining employee engagement, there
persists a noticeable gap between
conceptualization and execution.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
5. Employer-Employee Relationship
In 2024, the changing nature of work has
intensified friction between employers and
employees, prompting smart employers to
focus on reducing these tensions. This
involves addressing manager strain and
improving relationships. A recent Gartner
report highlights key issues: only 26% of
organizations enforce on-site attendance,
almost half of employees find performance
expectations unsustainable, and just half
trust their organization due to past
downsizing and layoffs, emphasizing the
need for transparency.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
Value Led Hyperautomation
Thank You
www.automationedge.com
©Copyright 2023 AutomationEdge Technologies Pvt. Ltd. AutomationEdge, AutomationEdge Technologies, the AutomationEdge logo, and other AutomationEdge marks are the
exclusive properties of AutomationEdge Technologies Pvt. Ltd.
AutomationEdge is a leading Hyperautomation platform across the globe with end-to-end automation capabilities. With its platforms working together as one
solution, like DocEdge for Intelligent Document Processing Solution, RPA for automation of repetitive processes and fastest data processing, and Conversational AI
for Omni-channel conversations, it has enabled seamless process automation for global enterprises.
AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Smart Dubai Government, Oman LNG, Mashreq
Bank, HDFC Bank, HDFC Life, Bharti Axa, Wipro, AccentCare, Danone, University of Maryland Medical System, Aspen Pharmacare and Genpact, to name a few.

More Related Content

Similar to Future Forward: 5 Must-Know HR Trends Shaping 2024

EN_AD2_How can Technology Help You Surf the Global Talent Revolution
EN_AD2_How can Technology Help You Surf the Global Talent RevolutionEN_AD2_How can Technology Help You Surf the Global Talent Revolution
EN_AD2_How can Technology Help You Surf the Global Talent Revolution
Yohan Labesse
 
Accenture-Strategy-Digital-Workforce-Future-of-Work
Accenture-Strategy-Digital-Workforce-Future-of-WorkAccenture-Strategy-Digital-Workforce-Future-of-Work
Accenture-Strategy-Digital-Workforce-Future-of-Work
Colin Sloman
 

Similar to Future Forward: 5 Must-Know HR Trends Shaping 2024 (20)

na-hcm-drivedigitalengagement-3013203
na-hcm-drivedigitalengagement-3013203na-hcm-drivedigitalengagement-3013203
na-hcm-drivedigitalengagement-3013203
 
People Matters HR Technology Supplement
People Matters HR Technology SupplementPeople Matters HR Technology Supplement
People Matters HR Technology Supplement
 
#Human Resource Management Challenges in the Digital Age# by Mr. Samantha Rat...
#Human Resource Management Challenges in the Digital Age# by Mr. Samantha Rat...#Human Resource Management Challenges in the Digital Age# by Mr. Samantha Rat...
#Human Resource Management Challenges in the Digital Age# by Mr. Samantha Rat...
 
HR Must Deliver on TRANSFORMATION
HR Must Deliver on TRANSFORMATION HR Must Deliver on TRANSFORMATION
HR Must Deliver on TRANSFORMATION
 
EN_AD2_How can Technology Help You Surf the Global Talent Revolution
EN_AD2_How can Technology Help You Surf the Global Talent RevolutionEN_AD2_How can Technology Help You Surf the Global Talent Revolution
EN_AD2_How can Technology Help You Surf the Global Talent Revolution
 
Accenture-Strategy-Digital-Workforce-Future-of-Work
Accenture-Strategy-Digital-Workforce-Future-of-WorkAccenture-Strategy-Digital-Workforce-Future-of-Work
Accenture-Strategy-Digital-Workforce-Future-of-Work
 
Top HR Industry Trends to Look for in the Year 2022
Top HR Industry Trends to Look for in the Year 2022Top HR Industry Trends to Look for in the Year 2022
Top HR Industry Trends to Look for in the Year 2022
 
Accenture-Robotic-Process-Automation.pdf
Accenture-Robotic-Process-Automation.pdfAccenture-Robotic-Process-Automation.pdf
Accenture-Robotic-Process-Automation.pdf
 
Outsourcing 2019
Outsourcing 2019Outsourcing 2019
Outsourcing 2019
 
Is hr becoming redundant?
Is hr becoming redundant?Is hr becoming redundant?
Is hr becoming redundant?
 
The Future of HR Strategy
The Future of HR StrategyThe Future of HR Strategy
The Future of HR Strategy
 
Six HR Technology Trends: Improve Your Business Performance with Technology
Six HR Technology Trends: Improve Your Business Performance with TechnologySix HR Technology Trends: Improve Your Business Performance with Technology
Six HR Technology Trends: Improve Your Business Performance with Technology
 
HRM software development
HRM software developmentHRM software development
HRM software development
 
Making AI Responsible – and Effective
Making AI Responsible – and EffectiveMaking AI Responsible – and Effective
Making AI Responsible – and Effective
 
PricewaterhouseCoopers HR Technology Survey
PricewaterhouseCoopers HR Technology SurveyPricewaterhouseCoopers HR Technology Survey
PricewaterhouseCoopers HR Technology Survey
 
Top 9 HR Technology Trends to Influence Your Business in 2023.pdf
Top 9 HR Technology Trends to Influence Your Business in 2023.pdfTop 9 HR Technology Trends to Influence Your Business in 2023.pdf
Top 9 HR Technology Trends to Influence Your Business in 2023.pdf
 
pwc-hr-technology-survey.pdf
pwc-hr-technology-survey.pdfpwc-hr-technology-survey.pdf
pwc-hr-technology-survey.pdf
 
Recruitment Process Outsourcing (RPO) in 2023: Top Trends
Recruitment Process Outsourcing (RPO) in 2023: Top TrendsRecruitment Process Outsourcing (RPO) in 2023: Top Trends
Recruitment Process Outsourcing (RPO) in 2023: Top Trends
 
Skills Strategies for a Strong, Sustainable and Balanced World of Work
Skills Strategies for a Strong, Sustainable and Balanced World of WorkSkills Strategies for a Strong, Sustainable and Balanced World of Work
Skills Strategies for a Strong, Sustainable and Balanced World of Work
 
Reimaging Employee Experience Platform | Mindtree
Reimaging Employee Experience Platform | Mindtree	Reimaging Employee Experience Platform | Mindtree
Reimaging Employee Experience Platform | Mindtree
 

More from AutomationEdge Technologies

More from AutomationEdge Technologies (20)

Generative AI in Home Care: Improve Operational Efficiency with Workflow Auto...
Generative AI in Home Care: Improve Operational Efficiency with Workflow Auto...Generative AI in Home Care: Improve Operational Efficiency with Workflow Auto...
Generative AI in Home Care: Improve Operational Efficiency with Workflow Auto...
 
Unlocking Value of Generative AI in Healthcare
Unlocking Value of Generative AI in HealthcareUnlocking Value of Generative AI in Healthcare
Unlocking Value of Generative AI in Healthcare
 
AI Chatbot for Banking: Your Gateway to Streamline Customer Engagement
AI Chatbot for Banking: Your Gateway to Streamline Customer EngagementAI Chatbot for Banking: Your Gateway to Streamline Customer Engagement
AI Chatbot for Banking: Your Gateway to Streamline Customer Engagement
 
Medical Billing Automation: Achieve Faster Reimbursement Using Automation and AI
Medical Billing Automation: Achieve Faster Reimbursement Using Automation and AIMedical Billing Automation: Achieve Faster Reimbursement Using Automation and AI
Medical Billing Automation: Achieve Faster Reimbursement Using Automation and AI
 
Insurance Workflow Automation: Improve Operational Efficiency with Workflow A...
Insurance Workflow Automation: Improve Operational Efficiency with Workflow A...Insurance Workflow Automation: Improve Operational Efficiency with Workflow A...
Insurance Workflow Automation: Improve Operational Efficiency with Workflow A...
 
Employee Offboarding Automation: Make the Exit Management Easier with Automat...
Employee Offboarding Automation: Make the Exit Management Easier with Automat...Employee Offboarding Automation: Make the Exit Management Easier with Automat...
Employee Offboarding Automation: Make the Exit Management Easier with Automat...
 
Top 7 Healthcare Trends to Look for in 2024: Elevating Healthcare Experience ...
Top 7 Healthcare Trends to Look for in 2024: Elevating Healthcare Experience ...Top 7 Healthcare Trends to Look for in 2024: Elevating Healthcare Experience ...
Top 7 Healthcare Trends to Look for in 2024: Elevating Healthcare Experience ...
 
IT Infrastructure Management in Insurance: Get Better at IT Infrastructure Ma...
IT Infrastructure Management in Insurance: Get Better at IT Infrastructure Ma...IT Infrastructure Management in Insurance: Get Better at IT Infrastructure Ma...
IT Infrastructure Management in Insurance: Get Better at IT Infrastructure Ma...
 
Automating Quote Generation for Insurance
Automating Quote Generation for InsuranceAutomating Quote Generation for Insurance
Automating Quote Generation for Insurance
 
Addressing the Staff Burnout with AI in Home Care
Addressing the Staff Burnout with AI in Home CareAddressing the Staff Burnout with AI in Home Care
Addressing the Staff Burnout with AI in Home Care
 
Top 6 Hyperautomation Benefits for Enterprises
Top 6 Hyperautomation Benefits for EnterprisesTop 6 Hyperautomation Benefits for Enterprises
Top 6 Hyperautomation Benefits for Enterprises
 
Top 10 Strategic Technologies in 2024: AI and Automation
Top 10 Strategic Technologies in 2024: AI and AutomationTop 10 Strategic Technologies in 2024: AI and Automation
Top 10 Strategic Technologies in 2024: AI and Automation
 
Health Insurance Claims Processing With RPA: Elevate Patient Experience with ...
Health Insurance Claims Processing With RPA: Elevate Patient Experience with ...Health Insurance Claims Processing With RPA: Elevate Patient Experience with ...
Health Insurance Claims Processing With RPA: Elevate Patient Experience with ...
 
Automation for Service Desk Operations: Top Ideas to Automate Your Service Desk
Automation for Service Desk Operations: Top Ideas to Automate Your Service DeskAutomation for Service Desk Operations: Top Ideas to Automate Your Service Desk
Automation for Service Desk Operations: Top Ideas to Automate Your Service Desk
 
Payroll Automation: Benefits of Using RPA in Payroll Process
Payroll Automation: Benefits of Using RPA in Payroll ProcessPayroll Automation: Benefits of Using RPA in Payroll Process
Payroll Automation: Benefits of Using RPA in Payroll Process
 
Hyperautomation Vs Automation: Understanding Difference & Advantages
Hyperautomation Vs Automation: Understanding Difference & AdvantagesHyperautomation Vs Automation: Understanding Difference & Advantages
Hyperautomation Vs Automation: Understanding Difference & Advantages
 
Top 5 Ways Generative AI and RPA Helps Business: Scale Up Your Business Proce...
Top 5 Ways Generative AI and RPA Helps Business: Scale Up Your Business Proce...Top 5 Ways Generative AI and RPA Helps Business: Scale Up Your Business Proce...
Top 5 Ways Generative AI and RPA Helps Business: Scale Up Your Business Proce...
 
Convergence of Generative AI and RPA: Upscale Business Process with the power...
Convergence of Generative AI and RPA: Upscale Business Process with the power...Convergence of Generative AI and RPA: Upscale Business Process with the power...
Convergence of Generative AI and RPA: Upscale Business Process with the power...
 
Reconciliation in Banking Industry: Top 45 Types of Reconciliation to Automat...
Reconciliation in Banking Industry: Top 45 Types of Reconciliation to Automat...Reconciliation in Banking Industry: Top 45 Types of Reconciliation to Automat...
Reconciliation in Banking Industry: Top 45 Types of Reconciliation to Automat...
 
Automation in Admission and Discharge Process: Accelerating Patient Care with...
Automation in Admission and Discharge Process: Accelerating Patient Care with...Automation in Admission and Discharge Process: Accelerating Patient Care with...
Automation in Admission and Discharge Process: Accelerating Patient Care with...
 

Recently uploaded

Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Victor Rentea
 

Recently uploaded (20)

FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024FWD Group - Insurer Innovation Award 2024
FWD Group - Insurer Innovation Award 2024
 
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
Navigating the Deluge_ Dubai Floods and the Resilience of Dubai International...
 
Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
Platformless Horizons for Digital Adaptability
Platformless Horizons for Digital AdaptabilityPlatformless Horizons for Digital Adaptability
Platformless Horizons for Digital Adaptability
 
WSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering DevelopersWSO2's API Vision: Unifying Control, Empowering Developers
WSO2's API Vision: Unifying Control, Empowering Developers
 
Exploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with MilvusExploring Multimodal Embeddings with Milvus
Exploring Multimodal Embeddings with Milvus
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf[BuildWithAI] Introduction to Gemini.pdf
[BuildWithAI] Introduction to Gemini.pdf
 
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost SavingRepurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
Repurposing LNG terminals for Hydrogen Ammonia: Feasibility and Cost Saving
 
ICT role in 21st century education and its challenges
ICT role in 21st century education and its challengesICT role in 21st century education and its challenges
ICT role in 21st century education and its challenges
 
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
Apidays New York 2024 - APIs in 2030: The Risk of Technological Sleepwalk by ...
 
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot TakeoffStrategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
Strategize a Smooth Tenant-to-tenant Migration and Copilot Takeoff
 
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdfRising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
Rising Above_ Dubai Floods and the Fortitude of Dubai International Airport.pdf
 
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024Finding Java's Hidden Performance Traps @ DevoxxUK 2024
Finding Java's Hidden Performance Traps @ DevoxxUK 2024
 
Six Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal OntologySix Myths about Ontologies: The Basics of Formal Ontology
Six Myths about Ontologies: The Basics of Formal Ontology
 
DBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor PresentationDBX First Quarter 2024 Investor Presentation
DBX First Quarter 2024 Investor Presentation
 
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, AdobeApidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
Apidays New York 2024 - Scaling API-first by Ian Reasor and Radu Cotescu, Adobe
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 

Future Forward: 5 Must-Know HR Trends Shaping 2024

  • 1. Top 5 HR Trends to Look For in 2024 Lets the business flow
  • 2. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation What Ahead in HR Process? In the fast-evolving realm of human resources, the landscape is continuously shaped by the lasting impacts of the pandemic, technological innovations, and changing employee preferences. To excel in this dynamic setting, HR professionals must remain proactive and embrace emerging trends. In 2024, HR leaders are anticipated to adopt various trends aimed at improving employee satisfaction, fostering organizational development, and integrating new technologies. Let's explore some of the key HR trends expected to make waves in 2024.
  • 3. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation 1. Generative AI In recent years, the integration of AI within Human Resources (HR) has seen significant advancement, notably in enhancing employee experiences and streamlining HR procedures. Looking ahead to 2024, there's a notable surge in the adoption of Generative AI within HR departments, with 61% of HR leaders expressing intentions to invest in this technology to refine their processes. Generative AI in HR offers a wide array of applications, including the creation of precise job descriptions, personalized onboarding experiences for new hires, assistance in performance evaluation and payroll management, and the development of knowledge resources to support HR service desks.
  • 4. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation 2. HR Technology Platform As HR technology continues to advance, organizations across various scales are increasingly adopting platform-oriented approaches to address their HR tech needs. The integration of AI and ML introduces crucial considerations, especially in areas like recruitment and retention forecasting. Organizations must navigate the deployment of these technologies thoughtfully. Many are opting to seamlessly integrate AI and ML capabilities into unified user environments.
  • 5. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation 3. Predictive Analytics According to findings from Gartner, a majority of HR leaders, approximately 56%, have acknowledged that their current HR technology solutions are not effectively meeting their present and future requirements. There is a growing recognition among HR professionals and analysts regarding the considerable advantages that advanced predictive analytics tools can offer to HR operations. These tools hold the promise of improving workforce planning and facilitating data-driven decision-making processes within HR departments.
  • 6. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation 4. Learning & Development According to a recent study conducted by edX, there exists a noteworthy dissonance between the perceptions of executives and the reality experienced by employees regarding the cultivation of a robust learning culture within organizations. This glaring incongruity highlights the imperative for leaders to reevaluate their approach to Learning and Development (L&D). Despite the widespread acknowledgment among leaders of the significance of L&D in enhancing skills, driving performance, and sustaining employee engagement, there persists a noticeable gap between conceptualization and execution.
  • 7. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation 5. Employer-Employee Relationship In 2024, the changing nature of work has intensified friction between employers and employees, prompting smart employers to focus on reducing these tensions. This involves addressing manager strain and improving relationships. A recent Gartner report highlights key issues: only 26% of organizations enforce on-site attendance, almost half of employees find performance expectations unsustainable, and just half trust their organization due to past downsizing and layoffs, emphasizing the need for transparency.
  • 8. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation Value Led Hyperautomation Thank You www.automationedge.com ©Copyright 2023 AutomationEdge Technologies Pvt. Ltd. AutomationEdge, AutomationEdge Technologies, the AutomationEdge logo, and other AutomationEdge marks are the exclusive properties of AutomationEdge Technologies Pvt. Ltd. AutomationEdge is a leading Hyperautomation platform across the globe with end-to-end automation capabilities. With its platforms working together as one solution, like DocEdge for Intelligent Document Processing Solution, RPA for automation of repetitive processes and fastest data processing, and Conversational AI for Omni-channel conversations, it has enabled seamless process automation for global enterprises. AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Smart Dubai Government, Oman LNG, Mashreq Bank, HDFC Bank, HDFC Life, Bharti Axa, Wipro, AccentCare, Danone, University of Maryland Medical System, Aspen Pharmacare and Genpact, to name a few.