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Health Insurance
Claims Processing
With RPA
LET THE BUSINESS FLOW
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
Understanding Healthcare Insurance Claims Processing
Healthcare insurance claims processing is the
administrative and financial system that
facilitates the submission, assessment, and
payment of medical claims for healthcare
services provided to individuals by healthcare
providers, such as doctors, hospitals, and
clinics. It is a crucial component of the
healthcare industry and plays a significant role
in ensuring that healthcare providers are
reimbursed for the services they render.
As per a report, around 52% of individuals
have insurance claims, both personal and
at the workplace.
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
Challenges with Manual Healthcare Insurance Claims
1. Manual
Data Entry
2. Complex Rules &
Regulations
3. Communication
Delays
4. High
Administrative Cost
With high volume claims request
received, healthcare providers
struggles to handle the large amount
of data to verify and initiate
payment. Some of the common
challenges that healthcare providers
struggle with-
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
Automation in Healthcare Insurance Claims
RPA offers advantages to healthcare
providers in streamlining the
healthcare insurance claims by taking
over the repetitive tasks like claims
data extraction, verification and
imitating claims payment
autonomously. Some of the benefits
that RPA bring to the table for
healthcare providers are-
1. Simplified Claims
Intake
2. Improved Claims
Adjudication
3. Prevention of
Fraud
4. Intelligent Claim
Routing
5. Data
Reconciliation
6. Customer
Interaction
© 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation
Value Led Hyperautomation
Thank You
www.automationedge.com
©Copyright 2023 AutomationEdge Technologies Pvt. Ltd. AutomationEdge, AutomationEdge Technologies, the AutomationEdge logo, and other AutomationEdge marks are the
exclusive properties of AutomationEdge Technologies Pvt. Ltd.
AutomationEdge is a leading Hyperautomation platform across the globe with end-to-end automation capabilities. With its platforms working together as one
solution, like DocEdge for Intelligent Document Processing Solution, RPA for automation of repetitive processes and fastest data processing, and Conversational AI
for Omni-channel conversations, it has enabled seamless process automation for global enterprises.
AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Smart Dubai Government, Oman LNG, Mashreq
Bank, HDFC Bank, HDFC Life, Bharti Axa, Wipro, AccentCare, Danone, University of Maryland Medical System, Aspen Pharmacare and Genpact, to name a few.

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Health Insurance Claims Processing With RPA: Elevate Patient Experience with Faster Payment Disbursement

  • 1. Health Insurance Claims Processing With RPA LET THE BUSINESS FLOW
  • 2. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation Understanding Healthcare Insurance Claims Processing Healthcare insurance claims processing is the administrative and financial system that facilitates the submission, assessment, and payment of medical claims for healthcare services provided to individuals by healthcare providers, such as doctors, hospitals, and clinics. It is a crucial component of the healthcare industry and plays a significant role in ensuring that healthcare providers are reimbursed for the services they render. As per a report, around 52% of individuals have insurance claims, both personal and at the workplace.
  • 3. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation Challenges with Manual Healthcare Insurance Claims 1. Manual Data Entry 2. Complex Rules & Regulations 3. Communication Delays 4. High Administrative Cost With high volume claims request received, healthcare providers struggles to handle the large amount of data to verify and initiate payment. Some of the common challenges that healthcare providers struggle with-
  • 4. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation Automation in Healthcare Insurance Claims RPA offers advantages to healthcare providers in streamlining the healthcare insurance claims by taking over the repetitive tasks like claims data extraction, verification and imitating claims payment autonomously. Some of the benefits that RPA bring to the table for healthcare providers are- 1. Simplified Claims Intake 2. Improved Claims Adjudication 3. Prevention of Fraud 4. Intelligent Claim Routing 5. Data Reconciliation 6. Customer Interaction
  • 5. © 2023 AutomationEdge. All rights reserved. Value Led Hyperautomation Value Led Hyperautomation Thank You www.automationedge.com ©Copyright 2023 AutomationEdge Technologies Pvt. Ltd. AutomationEdge, AutomationEdge Technologies, the AutomationEdge logo, and other AutomationEdge marks are the exclusive properties of AutomationEdge Technologies Pvt. Ltd. AutomationEdge is a leading Hyperautomation platform across the globe with end-to-end automation capabilities. With its platforms working together as one solution, like DocEdge for Intelligent Document Processing Solution, RPA for automation of repetitive processes and fastest data processing, and Conversational AI for Omni-channel conversations, it has enabled seamless process automation for global enterprises. AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Smart Dubai Government, Oman LNG, Mashreq Bank, HDFC Bank, HDFC Life, Bharti Axa, Wipro, AccentCare, Danone, University of Maryland Medical System, Aspen Pharmacare and Genpact, to name a few.