From quality assistance to quality leaders

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Many technology companies are striving towards the holy grail of continuous delivery (CD). But when you are delivering multiple times a day, you don’t have time for manual testing. And the classic QA becomes a burden rather than an asset. But more importantly, we need to adapt the way we work, from Gate-Keepers to Quality Leaders in agile teams. Join the journey we made at Sears Israel, to adjust, optimize and grow our quality powers.

Software

QA OUR WAY
sears israel engineering culture SHOP YOUR WAY
From quality assistance to quality leaders
Jasmine Shany

Social e-commerce platform
We give our members a place to connect,
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their passion.
SHOP YOUR WAY
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Our JourneyTaking QA to the next level
sears israel engineering culture SHOP YOUR WAYJasmine Shany

With over 13 years of experience in the quality industry
Vast of different roles: QA, TL, QA Manager
Quality is my passion
Methodologies : waterfall, agile
Mobile and web testing
Test Automation
Jasmine Shany
https://medium.com/@jas123
jasmine@sears.co.il
@jasmineshany
sears israel engineering culture SHOP YOUR WAY
QA Manager @SearsIL
Jasmine Shany

How does Agile work?
Dev QA Release
Sprint start Dev completed QA completed
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Works Perfectly
In Theory
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Real world edition
Dev QA
Sprint start
sears israel engineering culture SHOP YOUR WAYJasmine Shany

sears israel engineering culture SHOP YOUR WAYJasmine Shany

Move Fast
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Trust
sears israel engineering culture SHOP YOUR WAYJasmine Shany

QA = Gatekeepers
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Continuous Delivery
“The ability to deliver features to production
whenever you want”
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Dev waits for no-one!
sears israel engineering culture SHOP YOUR WAYJasmine Shany

There is no version
sears israel engineering culture SHOP YOUR WAYJasmine Shany

So...what do we do?
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Developer = Feature Owner = End2End
Development Quality Deployment
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Letting developers decide their code
is good enough for production.
Are you crazy?
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Our Safety Nets
Code level
testing
Unit tests
Integration tests
System tests
Smoke tests
Performance
Load & Latency
Performance
Latency
UI/UX
UI Review
Visual tests
Quantitative
testing
A/B Testing
Segmentations
Qualitative
testing
Mturk
Usability tests
Users feedback
Behind the
scenes
Monitoring
Logging
Anomaly
Detections
sears israel engineering culture SHOP YOUR WAYJasmine Shany

We’re all testers now!
Before
Product Manager Developers QA OPS/PROD
Now
Product Manager Feature Owner QA OPS/PROD
Future
Product Manager Feature Owner QA OPS/PROD
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Conventional
QA Role Changes
sears israel engineering culture SHOP YOUR WAYJasmine Shany

QA Quality Assurance
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Quality Domain Owner (QDO)
Quality Leader
sears israel engineering culture SHOP YOUR WAYJasmine Shany

QDO Expertise
Reflect User
Experience
Domain Expertise
Exploratory
Testing
Quality Guidance
Automation &
Visualization
sears israel engineering culture SHOP YOUR WAYJasmine Shany

QDO in R&D
QA Team R&D Team
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Reflect
User Experience
Objectively Subjectively
User Impact
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Domain Expertise
Business Technical
QDO shared knowledge
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Exploratory Testing
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Quality Guidance
Fallbacks HL TP Risk Management Site Component
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Automation & Visualization
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Quality Culture & Awareness
sears israel engineering culture SHOP YOUR WAYJasmine Shany

So...we talked about
sears israel engineering culture SHOP YOUR WAYJasmine Shany

How does a QDO day2day
look like?
sears israel engineering culture SHOP YOUR WAYJasmine Shany

Our work doesn’t end
sears israel engineering culture SHOP YOUR WAY
Continuous learning
Jasmine Shany

sears israel engineering culture SHOP YOUR WAY
Spotify Sweden
Spotify Chicago
Jasmine Shany

sears israel engineering culture SHOP YOUR WAY
Re-cap
QA = Gatekeepers
QA Role Changes
QDO Rules!
Thought
Leadership
Jasmine Shany

sears israel engineering culture SHOP YOUR WAY
My 2 Cents...
1. Culture
2. From quality assurance to quality leaders
3. Free time for meaningful things
Jasmine Shany

sears israel engineering culture SHOP YOUR WAY
Thank You!
Jasmine Shany
Jasmine Shany

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From quality assistance to quality leaders

1. QA OUR WAY sears israel engineering culture SHOP YOUR WAY From quality assistance to quality leaders Jasmine Shany

2. Social e-commerce platform We give our members a place to connect, discover, and shop with people who share their passion. SHOP YOUR WAY sears israel engineering culture SHOP YOUR WAYJasmine Shany

3. Our JourneyTaking QA to the next level sears israel engineering culture SHOP YOUR WAYJasmine Shany

4. With over 13 years of experience in the quality industry Vast of different roles: QA, TL, QA Manager Quality is my passion Methodologies : waterfall, agile Mobile and web testing Test Automation Jasmine Shany https://medium.com/@jas123 jasmine@sears.co.il @jasmineshany sears israel engineering culture SHOP YOUR WAY QA Manager @SearsIL Jasmine Shany

5. How does Agile work? Dev QA Release Sprint start Dev completed QA completed sears israel engineering culture SHOP YOUR WAYJasmine Shany

6. Works Perfectly In Theory sears israel engineering culture SHOP YOUR WAYJasmine Shany

7. Real world edition Dev QA Sprint start sears israel engineering culture SHOP YOUR WAYJasmine Shany

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12. Continuous Delivery “The ability to deliver features to production whenever you want” sears israel engineering culture SHOP YOUR WAYJasmine Shany

13. Dev waits for no-one! sears israel engineering culture SHOP YOUR WAYJasmine Shany

14. There is no version sears israel engineering culture SHOP YOUR WAYJasmine Shany

15. So...what do we do? sears israel engineering culture SHOP YOUR WAYJasmine Shany

16. Developer = Feature Owner = End2End Development Quality Deployment sears israel engineering culture SHOP YOUR WAYJasmine Shany

17. Letting developers decide their code is good enough for production. Are you crazy? sears israel engineering culture SHOP YOUR WAYJasmine Shany

18. Our Safety Nets Code level testing Unit tests Integration tests System tests Smoke tests Performance Load & Latency Performance Latency UI/UX UI Review Visual tests Quantitative testing A/B Testing Segmentations Qualitative testing Mturk Usability tests Users feedback Behind the scenes Monitoring Logging Anomaly Detections sears israel engineering culture SHOP YOUR WAYJasmine Shany

19. We’re all testers now! Before Product Manager Developers QA OPS/PROD Now Product Manager Feature Owner QA OPS/PROD Future Product Manager Feature Owner QA OPS/PROD sears israel engineering culture SHOP YOUR WAYJasmine Shany

20. Conventional QA Role Changes sears israel engineering culture SHOP YOUR WAYJasmine Shany

21. QA Quality Assurance sears israel engineering culture SHOP YOUR WAYJasmine Shany

22. Quality Domain Owner (QDO) Quality Leader sears israel engineering culture SHOP YOUR WAYJasmine Shany

23. QDO Expertise Reflect User Experience Domain Expertise Exploratory Testing Quality Guidance Automation & Visualization sears israel engineering culture SHOP YOUR WAYJasmine Shany

24. QDO in R&D QA Team R&D Team sears israel engineering culture SHOP YOUR WAYJasmine Shany

25. Reflect User Experience Objectively Subjectively User Impact sears israel engineering culture SHOP YOUR WAYJasmine Shany

26. Domain Expertise Business Technical QDO shared knowledge sears israel engineering culture SHOP YOUR WAYJasmine Shany

27. Exploratory Testing sears israel engineering culture SHOP YOUR WAYJasmine Shany

28. Quality Guidance Fallbacks HL TP Risk Management Site Component sears israel engineering culture SHOP YOUR WAYJasmine Shany

29. Automation & Visualization sears israel engineering culture SHOP YOUR WAYJasmine Shany

30. Quality Culture & Awareness sears israel engineering culture SHOP YOUR WAYJasmine Shany

31. So...we talked about sears israel engineering culture SHOP YOUR WAYJasmine Shany

32. How does a QDO day2day look like? sears israel engineering culture SHOP YOUR WAYJasmine Shany

33. sears israel engineering culture SHOP YOUR WAYJasmine Shany

34. sears israel engineering culture SHOP YOUR WAYJasmine Shany

35. Our work doesn’t end sears israel engineering culture SHOP YOUR WAY Continuous learning Jasmine Shany

36. sears israel engineering culture SHOP YOUR WAY Spotify Sweden Spotify Chicago Jasmine Shany

37. sears israel engineering culture SHOP YOUR WAY Re-cap QA = Gatekeepers QA Role Changes QDO Rules! Thought Leadership Jasmine Shany

38. sears israel engineering culture SHOP YOUR WAY My 2 Cents... 1. Culture 2. From quality assurance to quality leaders 3. Free time for meaningful things Jasmine Shany

39. sears israel engineering culture SHOP YOUR WAY Thank You! Jasmine Shany Jasmine Shany

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