From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

•Download as PPTX, PDF•

1 like•623 views

In this session learn about the applicability of Celonis for two different use cases in two very different industries. · Hear experts from leading beauty and personal care company L'Oréal discuss the improvement opportunities they discovered in their order-to-cash (O2C) process. · Explore our latest innovation—the Celonis Action Engine—through the firsthand experiences of renowned information and analytics company Elsevier. Presentesr: Ms. Megan Guzauskas, Director Customer Care, Corp. Supply Chain, L'Oréal Mr. Alexander Andreyev, Sr. Innovation Manager, Elsevier

Technology

Apr 2019
Alexander Andreyev
Sr. Innovation Manager
Action Engine in
Action
Expediting publication process in Elsevier

Elsevier – information and analytics company that helps institutions and
professionals to progress science, advance health care and improve
performance.
What is Elsevier?
• Peer reviews, edits and
disseminates 18% of the world’s
scientific articles.
• Processes and enhances content
from 5,000 other scientific
publishers
• Helps institutions and governments
to assess research performance
7,900
employees
180
countries

Journey of scientific manuscript
Author submits
manuscript
Editor starts peer
review process
Reviewers assess
the quality and
provide feedback
Editor takes
decision
Manuscript formatted
into the article and
published online
Journal Manager oversees the whole end-to-end process
Production teamEditorEditor
Reviewers
Author

15-4-2019
Operations Communicates
Journal Managers
Little time to analyse
dashboards Tell me - what is most
important to do today?
I need to take
action quickly and
move to my next
tasks
I have so many reports…
I need one central place
to keep overview of the
process
I need something
simple and easy
to use

Project Celonis
Current reporting tools
Multiple workflow
management systems
Gaps in functionality
Hard to track individual
manuscripts
Project
Celonis
Research Content Operations
Implementation Time frame:
November 2018 – April 2019
Action Engine users – 100
Rollout happens today in Chennai,
India
Goal – reduce editorial time by
XX%
+ inclease thoughput of Open
Access content
• Reduce “stuck” outliers
• Communicate efficiently with
editors, publishers, reviewers
and authors
• Reduce throughput times for
editorial (sub-)processes
• Identify root causes of
process delays
• Transparently manage the
editorial process
• Access impact of the editorial
delays
Issues
Business
needs
Why Celonis?
• Market leader in process mining
• Most mature / complete solution
• Action Engine

Analytics dashboards are not sufficient
Action
InsightsAnalysis
Action
Identification and
structural prevention
Incl. root cause
Operational control

With Celonis Action Engine
Journal Mangers
• Daily checks of outstanding tasks
• Personal email reminders to editors,
reviewers & authors
• Making notes and keep task history
• Re-assigning tasks while on absence
• Investigating outliers in Process Analysis
• Suggesting process improvements to
Publishing department
Team Managers
• Monitoring overall numbers of outstanding
tasks
RULES
• Closed capability gaps in the source systems
• Acting on things we did not act before
• Don’t waste time on reporting
• Great user satisfaction
IMPACT

Roadmap
Nov ’18
Project kick off
Feb ’19
Soft launch
April ’19
Full launch
Apr-Dec
Actioning in
Action Engine
Dec ’19
Benefits
realisation
Implementation
20
users
100
users
Control & monitoring
Feedback to
Action Engine
development
team from 100
active users

Thank you
Alexander Andreyev
Elsevier Operations
03 Apr 2019

Creating fertile ground within an organization is paramount to ensure successful adoption, scaling and--most of all--value generation with Celonis. By blending academic literature on management studies and observing how our larger customer base approaches Celonis holistically, we have created a taxonomy of factors that are most important for long-term success. In this session, we will illustrate those Celonis success factors as well as the methodology we use for determining where there are improvement opportunities and how to get the most out of Celonis. This methodology can be adopted and used internally by whoever drives the Celonis initiative within your company. Presenters: Sebastian Walter, VP Professional Services & Customer Success, Celonis Alessandro Petri, Senior Customer Success Manager, Celonis

What Can the Intelligent Business Cloud Do for You?

Celonis

Meet our latest product evolution: the Celonis Intelligent Business Cloud (IBC)! The IBC is the first transformation platform developed from the ground up specifically for the cloud. It’s designed to support your journey from isolated silos to a lean, value-driven organization. The IBC is built upon our best-in-class process mining technology and supports your end-to-end journey within one platform, including: Event Collection, Process Discovery, Process Analytics and the Celonis Action Engine. This session will give you an overview of the IBC and its capabilities. Learn how these capabilities complement each other to enable you to take all the steps of your successful transformation journey. Presenter: Manuel Haug, Head of Product Management Core, Celonis

Use Case: Celonis in the Financial Services Industry

Celonis

Why Cloud? A Total Cost of Ownership Observation of a Pure Cloud Solution

Celonis

Why would you do analytics in the cloud while your ERP still runs on premise? Think about your entire IT landscape--do you use cloud solutions like Salesforce, ServiceNow, Ariba or Workday? And where will you ERP solution be hosted in five years? Cloud is the future-proof deployment model, and vendors offer their software in the cloud for a reason. Next to having near-zero impact on your on-premise infrastructure and being maintenance-free, the Celonis Intelligent Business Cloud (IBC) stores and consolidates data from all your systems without intermediate staging layers. And of course, it scales automatically if your data volume increases. This session will look at the financial side of a full-cloud solution and reveal the total cost of ownership of the IBC compared to on-premise deployment, including hidden costs like maintenance, database licenses and infrastructure. Presenter: Lucas van den Ingh, Head of Solution Engineering Benelux, Celonis

A Head Start in Getting Value from Machine Learning

Celonis

Determining value from machine learning may involve a lot of time and resources--and still not lead you to a business case. Why take on this risk alone? In this session we will show you how to get a head start using machine learning with the Intelligent Business Cloud (IBC) to improve your organization’s processes. An integral part of this is the IBC Machine Learning Workbench, which is invaluable in making it easy to start using machine learning algorithms on process data. On top of that, the Celonis App Store provides tried and tested machine learning apps that can give you accurate predictions at the click of a button. We will show you what you need to do to roll this out and start applying machine learning today! Presenter: Simon Riezebos, Machine Learning Engineer, Celonis

Use Case: Airbus and Process Mining Technology

Celonis

Within the framework of its digital transformation, Airbus is using Celonis software to gain a better understanding of its processes to maximize improvement. In this session we will discuss how our ERP Solution Center is organized to answer all the organization’s business needs for process mining. We will also provide you with an overview of business area uses for Celonis at Airbus and provide a concrete use case of process improvement at the operation level. Presenters: Mr. Gildas Lavergne, Head of ERP Solution Center Technologies, Airbus Ms. Xiaowei Jiang, Product Owner of Process Mining Solutions, Airbus

The Impact of the Chain Process

Celonis

Terberg started out using Celonis for six standard processes to learn about and improve their performance as standalone initiatives. But in order the visualize the impact on the company as a whole, we needed something more. So, we defined the chain process. What is it? It allows us to determine the focus for the next improvement iteration and create awareness and synergy across different departments for improvement. In this session you’ll learn how Terberg leveraged process and sub-process transparency, cause-and-effect lessons and handshake moments between departments to focus on improvements with the largest potential. Presenter: Mr. Jorrit ter Horst, Data Science Consultant, Terberg

Happiness is a Warm Bot: How to Generate Value from Process Mining Insight

Celonis

AkzoNobel is a global paint and coatings company looking for ways to enhance their operations through automation. The challenge? Moving from isolated areas with different functions to a place where different company interests could align and execute a new business model that would enable their overall goals. Hear how Celonis enabled them to build a business case for improvement — ultimately eliminating low-value-add manual tasks, introducing more process stability and saving time and money with a digital workforce. In this session you’ll learn how the right investment in technology can support your journey to operational excellence.

How can you further tailor your Celonis experience to fit your needs? In this design introduction you’ll tackle Dashboards and Apps. We’ll guide you through the different types of visual components, and when to use them depending on your user group. You’ll leave this session equipped with best practices as well as the ability to create beautiful and efficient Apps that suit your target audience. This session is a perfect fit for Process Analysts and anyone curious about data visualization best practices. No previous process mining knowledge required! Presenter: Hugo Santana, Business Process Analyst, Celonis

Process Intelligence: Remaking Your Business

Celonis

Process mining technology plays a pivotal role in the digital transformation journey, showing us the real-world activities and customer behaviors that help reshape the way we do business. Ricardo will discuss the Celonis implementation for EDP Comercial Portugal, including rethinking business use cases for the energy retail industry, the critical success factors of the project, steps to succeed and next challenges. He will also detail some drivers of business transformation, like customer experience visualization, human behavior events and shifting mindsets for process intelligence working with suggestive technology. Presenter: Mr. Ricardo Henriques, Head of IT Transformation, Process Intelligence & Automation, EDP

A Value-driven Approach Based on Partnership and Collaboration

Celonis

Founded in 1949 as a medical repair company, Medtronic is now among the world's largest medical technology, services and solutions companies, employing more than 86,000 people worldwide, serving physicians, hospitals and patients in over 150 countries. The company pushes the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life around the globe. Learn how Medtronic has successfully implemented process mining as an enabler for continuous improvement and business transformation. Medtronic achieved this by introducing a value-driven and scalable approach, based on true partnership and collaboration between the teams of Finance & Supply Management, Enterprise Excellence, BI and IT. In this session we will share the details behind our approach and our results. Presenters: Thijs van de Weijer, Chief Technology Officer, Bright Cape Bart Prudon, Process Mining Business Consultant, Medtronic

S/4HANA Migration Challenges and Use Cases Workshop

Celonis

Do you have questions about your S/4HANA initiative and how Celonis can help? Join us for part one of a special session where Celonis professionals will be on hand to listen to your concerns and suggestions. Then join us tomorrow at 3:30 PM for part two, where we'll discuss solutions! NOTE: This session is for existing Celonis customers Presenters: Dr. Pol Schumacher, Distinguished Data Scientist, Celonis Peter Budweiser, Data Scientist | Solution Engineer, Celonis Tina Menke, Data Science & Management Consultant

Determining Organizational Fit for Transformation Success

Celonis

When a new technology is introduced into an organization, its adoption changes the internal dynamics of that organization. Even more so if the technology is inherently transformational, like Celonis. Ensuring that an organization is a fit for Celonis is very different than taking best practices and putting them in place. It means understanding the current context of that organization, establishing a baseline of how Celonis fits in that context and then designing an organizational and operating model for Celonis that is both effective and actionable over the next several years within the specific context of that organization. In this session, we will see how we determine organizational fit for Celonis, taking into consideration some of the main drivers we have observed from our most successful customers across different organizational setups. Presenter: Alessandro Petri, Senior Customer Success Manager, Celonis

SAP Process Mining in Action: Hear from Two Customers

Celonis

Hear about insights gained and other benefits of leveraging SAP Process Mining by Celonis at two of the largest global enterprises in their respective industries: SAP SE and Schlumberger. Mark Saul, Head of Process Management at SAP SE has been spearheading the planning, introduction and successful implementation of SAP Process Mining at SAP. He will outline the benefits and use cases that are relevant for Europe’s largest software company by using SAP Process Mining with SAP S/4 HANA, SAP Data Hub and the positive outcomes for the company. Jim Brady, Vice President Architecture & Governance from Schlumberger will highlight the company’s SAP GoLive of one of the largest launches recent history. In particular, using SAP Process Mining during the vital hypercare period in that global SAP launch. The focus during that critical time is on adaption monitoring, conformance monitoring, de-bottlenecking, and in part design validation to ensure the SAP launch proves to be a big success. Presenters: Alex Marx, Global Partner Director, SAP James P. Brady, Vice President IT Architecture & Governance, Schlumberger Mark Saul, Head of Process Management, SAP

Starting from Scratch: Build a New Business Case

Celonis

"No matter if your company is evaluating the potential value in applying process mining technology to your business processes, just starting to use Celonis or have already been a Celonis user for some time, it's crucial to have the right case framework to translate your improved process KPIs into financial figures. In this workshop you will learn how to build a business case from scratch. Using a generic approach you will learn about: * The key value drivers of Celonis * How these impact your KPIs * How to assess and utilize these KPI improvements in specific formulas * Summarizing all business case components to determine the overall figure-based business impact of Celonis on your processes." Presenter: "Bertram Lutz, Head of Solution Engineering UK&I, Celonis Sam Attias, Solution Engineer UK & Ireland, Celonis

Process Transformation Journey – The Digital Enabler Process Mining

Celonis

Data-Driven Operating Models Enabled by Process Mining

Celonis

Why is a data-driven operating model so important? In this session, you’ll explore the factors driving current operating structures, the impact of technology on those factors and how process mining supports the process approach that’s critical for true transformation. Whether your goal is efficiency, cost reduction, automation or some combination of these and more, you’ll learn what you need to take your operations to the next level. Presenter: Theodor Schabicki, Partner, Digital & Strategy, Bearing Point

Feature development cycle at Dashlane - Agile en Seine 2021

Agile En Seine

Présenté par Maron Guillaume, Dashlane en français A return of experience of Dashlane implementation of the Software Development Life Cycle, centered on features. To support the company's growth (+100% headcount in 1 year) and support the remote work, we have scaled our processes and created guidelines and tools to help teams be more efficient and deliver higher quality features. Each time a team develops a feature, it usually requires similar steps: defining the goal, scoping, get input from sales and marketing, specing, desining, technical and design reviews, estimation, planning, release dates communication, developing, testing, documentation, feature flipping, monitoring, retrospective, user's feedback review and so on. The mindset: increasing autonomy by clarifying guidelines, and improving quality and efficiency by sharing knowledge and tools from one team to another. Creating a playbook, so all teams have the same processes, but can adapt to their needs. We will discuss the challenges Dashlane faced while growing its team, what we tried and what are the guidelines we created for the different steps of the Development Cycle, and how it positively impacted our development predictability, quality, and speed. Maron Guillaume, Co-Founder & VP Engineering, Dashlane Guillaume met his co-founders while finishing his master's degree in Engineering at Ecole Centrale Paris. With Alexis Fogel, Jean Guillou and Bernard Liautaud, he started Dashlane a few months after graduating and grew the Engineering team from 2 to 100+ people. Guillaume wants to build a sustainable company based on strong human values and continuous learning. Passionate about software development, his main goal as VP-Engineering is to help the Engineering team to deliver high-quality software, at the right speed, within a safe and enjoyable working environment. He tries to achieve that through management, processes, and technology practices. Outside of work, Guillaume is a DIY'er and is often thinking about the next thing he will improve in the house, or build for his son (or his cat!).

APO IT Buzz Overview and ScreenshotsComputer Aid, Inc

Digital transformation in practice

Charlie Chen

Celonis exhibiting at Munich Tech Job Fair Spring 2019

TechMeetups

Budgeting, Estimation, Planning, and #NoEstimates: They All Make Sense for Ag...

Josiah Renaudin

Many levels of estimation are practiced in agile, including budgeting, high-level estimation, and task planning (detailed estimation). That might seem like an anathema to agile, but it is not. Mike Harris shares a case study that provides an approach that “checks the box” for standard corporate estimation requirements while staying true to the agile planning and estimation processes. Using the Agile Planning Onion popularized by Mike Cohn, this approach includes team and project level implementations of #NoEstimates concepts. Take away an approach that you can apply to testing for both small and large agile efforts. Most planning and estimating activities for agile testing focus on answering a few very basic questions: When will it be done? How much will it cost? What will actually get tested? Using agile development and testing techniques doesn’t abrogate the need to answer those questions, but it also does not mean testing has to revert to waterfall planning and management techniques.

Implementing best practice dashboards & KPIsAccess Analytic ... providing AMAZING Power BI and Excel solutions

Automation Anywhere - Imagine New York 2019 - Cartus

Automation Anywhere

Automation Anywhere - Imagine New York 2019 - Reynolds Services

Automation Anywhere

DC Business Intelligentsia January Meetup: Agile BI and Data Chaos

Excella

Gill Graham - 2016Gillian Graham

2015 ISACA NACACS - Audit as Controls Factory

Nathan Anderson

Project Server: Who can benefit from it and how?

SPC Adriatics

Strict quantification of value provided by some software solution is very difficult. That’s especially true in the case of software which is supposed to increase value of project management discipline whose benefits are itself difficult to quantify. Difficulty to quantify doesn’t imply that such value doesn’t exist. It only means that we need to add an extra effort to recognize it. The purpose of this presentation is to make that extra effort and, by examining different attributes like; industry, character and size of projects, maturity of the organization – recognize patterns that lead to value realization. The key Project Server capabilities will be discussed in context of how they provide value in specific usage scenarios. As always, realized value have to be contrasted with required investment so we will estimate the cost of EPM implementation in on-premise and cloud model. The target audience for the presentation are all of you who believe that projects could and should be better managed in your organizations, and you have a vote on decision on using software for such an improvement. Igor Slišković

Project Server - Who can benefit from it and how?

SPC Adriatics

What's hot

An Introduction to Apps Design

Celonis

Process Intelligence: Remaking Your Business

Celonis

A Value-driven Approach Based on Partnership and Collaboration

Celonis

S/4HANA Migration Challenges and Use Cases Workshop

Celonis

Determining Organizational Fit for Transformation Success

Celonis

SAP Process Mining in Action: Hear from Two Customers

Celonis

Starting from Scratch: Build a New Business Case

Celonis

Process Transformation Journey – The Digital Enabler Process Mining

Celonis

Data-Driven Operating Models Enabled by Process Mining

Celonis

Feature development cycle at Dashlane - Agile en Seine 2021

Agile En Seine

APO IT Buzz Overview and ScreenshotsComputer Aid, Inc

Digital transformation in practice

Charlie Chen

Celonis exhibiting at Munich Tech Job Fair Spring 2019

TechMeetups

Budgeting, Estimation, Planning, and #NoEstimates: They All Make Sense for Ag...

Josiah Renaudin

Implementing best practice dashboards & KPIsAccess Analytic ... providing AMAZING Power BI and Excel solutions

Automation Anywhere - Imagine New York 2019 - Cartus

Automation Anywhere

Automation Anywhere - Imagine New York 2019 - Reynolds Services

Automation Anywhere

DC Business Intelligentsia January Meetup: Agile BI and Data Chaos

Excella

Gill Graham - 2016Gillian Graham

What's hot (19)

An Introduction to Apps Design

Process Intelligence: Remaking Your Business

A Value-driven Approach Based on Partnership and Collaboration

S/4HANA Migration Challenges and Use Cases Workshop

Determining Organizational Fit for Transformation Success

SAP Process Mining in Action: Hear from Two Customers

Starting from Scratch: Build a New Business Case

Process Transformation Journey – The Digital Enabler Process Mining

Data-Driven Operating Models Enabled by Process Mining

Feature development cycle at Dashlane - Agile en Seine 2021

APO IT Buzz Overview and Screenshots

Digital transformation in practice

Celonis exhibiting at Munich Tech Job Fair Spring 2019

Budgeting, Estimation, Planning, and #NoEstimates: They All Make Sense for Ag...

Implementing best practice dashboards & KPIs

Automation Anywhere - Imagine New York 2019 - Cartus

Automation Anywhere - Imagine New York 2019 - Reynolds Services

DC Business Intelligentsia January Meetup: Agile BI and Data Chaos

Gill Graham - 2016

Similar to From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

2015 ISACA NACACS - Audit as Controls Factory

Nathan Anderson

Project Server: Who can benefit from it and how?

SPC Adriatics

Project Server - Who can benefit from it and how?

SPC Adriatics

Adamson Introduction to Project Management

National Information Standards Organization (NISO)

Finding Lean in Agile by Adam Parker

Washington DC Scrum User Group

The Washington DC Scrum User Group (DCSUG) welcomed Adam Parker on June 19, 2017 to present on "Finding Lean in Agile: What They Can Learn From Each Other" Abstract: Explore the connections between Lean and Agile. What is shared? What's similar? What can each learn from the other? Discuss why highly performing teams from both philosophies demonstrate similar traits; including: • Delivering value to the customer • Creating and maintaining a stable, people-first environment • Visualizing the work (Kanban being one example) • Improving continuously Video: https://www.youtube.com/watch?v=TCyVyk0npFM

DCSUG - Finding Lean in Agile

Excella

Agile: Not Just for Sofware

John Carter

Co-op Presentation Fall_Winter_2014 FINAL VERSIONJoyce Lu

Making Workflow Automation Personal: Next Step in Digital Transformation (SP...

Michael Oryszak

True digital transformation requires more than incremental improvements and goes beyond individual projects or processes. To become true digital masters, organizations need to think differently and work to enable their members to rethink everything they do in order to identify opportunities for automation. By addressing the capabilities for enhancing workflow automation as a personalized technology capability, organizations can take a giant leap forward and feed and innovation cycle without any limits. This session will help reframe the primary focus from large, centralized processes to enhancing individual and team collaborators that can drive their own process automation using a variety of commonly available no-code solutions. We will dive into techniques to educate and grow the organization's capabilities and also review some of the commonly supported models for measuring the results and ROI.

Lean Product Development

Tim McMahon

A Lean Journey

France Bergeron

A Lean journey was presented at the APEX Symposium 2015 in Ottawa, Canada. Lean management isn’t about the destination; it’s about the journey of continuous improvement. Through active and respectful engagement of everyone in the organization, Lean seeks to eliminate waste and deliver value to citizens every day. Presented in collaboration with Jennifer Little, Transport Canada’s Director of Access to Information and Privacy directorate.

Suns conference presentation 2015

Steven Sevic

The Agile PMO مكتب إدارة المشاريع الرشيق

Abdelrahman Elsheikh PMOC,PMP,CBAP,RMP,ACP,SP,MCITP,ITIL

هذه المحاضرة تتحدث عن مكتب إدارة المشاريع الرشيق The Agile PMO قمت في هذه المحاضرة بتعريف الإدارة الرشيقة للمشاريع او ال Agile وعرفت أيضا مكتب إدارة المشاريع PMO ومن ثم شرحت معني مكتب إدارة المشاريع الرشيق Agile PMO. بعد ذلك شرحت الأسباب التي أدت لقيام مكتب إدارة المشاريع الرشيق Agile PMO والفوائد الناتجة من تطبيقه في المؤسسات. ومن ثم تطرقت للطرق الأربعة التي يمكن أن يلجأ إليها مكتب إدارة المشاريع الرشيق Agile PMO وذلك لجلب الرشاقة او ال Agility للمؤسسة التي يعمل فيها ال PMO.

How to Facilitate the Government of our Governance - SharePointvman916

Trippe "Project Management Trends in Publishing: Agile is the New Norm and Th...

National Information Standards Organization (NISO)

Getting Agile Right - Rebooting an Agile Organization in 100 days - Agile Tou...

Maurizio Mancini

amansingh.docx

ammusingh2409

10 steps to salvation: Creating digital governance that works

Kate Thomas

For organisations to succeed in the digital age, they need to adopt new frameworks and ways of working. The key to doing this is to dust off and turn inside-out existing governance frameworks, reinvigorating them with more nimble ways of working. Governance is no longer a separate policy or individual decision maker. It is everyone working in digital. It is every digital touch point and policy. It is the digital strategy, the customer strategy, the media strategy, the KPI framework, analytics, and SEO. Twenty-first century governance is the supportive mesh of digital success. Presented 01 Oct 2014 at Confab Europe Barcelona http://confabevents.com/events/europe/program/10-steps-to-salvation-creating-digital-governance-that-works

Agile Evangelist 22 - Freddie Quek - How Not To Do Agile Arrows_Group

We Love Our Intranet 5-Day Intranet Engagement Jump Start

Maggie Malone Swearingen

What if you could transform your Intranet into a place where employees go to engage and share thought leadership, not just to access HR information and forms? We will walk through a 5-day kick-start plan to turn your Intranet around by improving employee engagement. We will cover real-world examples that we’ve seen our clients use such as “No Attachment Tuesday”, “Thought Leadership Thursday” and “Feature Friday” to encourage Intranet user adoption. It won't be easy, but this plan will get you off and running with programs and templates meant to improve employee engagement and get your employees to love your Intranet again.

Similar to From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries (20)

2015 ISACA NACACS - Audit as Controls Factory

Project Server: Who can benefit from it and how?

Project Server - Who can benefit from it and how?

Adamson Introduction to Project Management

Finding Lean in Agile by Adam Parker

DCSUG - Finding Lean in Agile

Agile: Not Just for Sofware

Co-op Presentation Fall_Winter_2014 FINAL VERSION

Making Workflow Automation Personal: Next Step in Digital Transformation (SP...

Lean Product Development

A Lean Journey

Suns conference presentation 2015

The Agile PMO مكتب إدارة المشاريع الرشيق

How to Facilitate the Government of our Governance - SharePoint

Trippe "Project Management Trends in Publishing: Agile is the New Norm and Th...

Getting Agile Right - Rebooting an Agile Organization in 100 days - Agile Tou...

amansingh.docx

10 steps to salvation: Creating digital governance that works

Agile Evangelist 22 - Freddie Quek - How Not To Do Agile

We Love Our Intranet 5-Day Intranet Engagement Jump Start

More from Celonis

Process Mining: Past, Present, and Future

Celonis

BMW Showcase - Celosphere 2019

Celonis

Forrester - Process Mining: Your Compass for Digital Transformation - The Cus...

Celonis

Keynote presentation by Rob Koplowitz of Forrester from Celosphere 2019, Celonis's first-ever global customer and partner conference. Digital transformation initiatives are tangled up in misunderstood processes. Manual routing and process gaps further muddle the situation. Business and technology decision makers report that their organizations experience these issues. Process professionals must transform processes by optimizing and automating them, but in order to create a successful roadmap they need to dissect process data to guide their vision. Presenters: Rob Koplowitz, Vice President, Principal Analyst, Forrester

Unlocking Digital Transformation - The Human Touch

Celonis

"Learn more about the successful Digital Transformation Journey of Siemens using process mining technology in the realm of sales back office processes. How did a lean team of three experts start a movement to advance process performance, transparency and organizational setup to be fit for the future, all in record time? Learn how it's possible to be fast, lean, and innovative on a global scale by applying new technologies with the help of the secret ingredient--the human touch." Presenter: Mr. Gia-Thi "Thi" Nguyen, Head of Operational Excellence, Siemens

Event Collection in the IBC: An Overview

Celonis

Whenever you use an IT system in your organization you generate digital footprints of your activities, which are invaluable for understanding what is really going on in your business processes. Event Collection in the Intelligent Business Cloud connects to your IT systems and extracts and transform the data so it can be utilized to transform your business. In this session we will look at the out-of-the-box connectors that Event Collection offers for typical source systems like SAP, Oracle EBS and ServiceNow. We will explore how easy it is to connect standard processes with just a few clicks. You will also learn what open APIs already exist and how your data pipeline can be customized to cover a variety of use cases, including leveraging existing IT and data integration architecture. Presenter: Leonid Vogel, Senior Product Manager, Celonis

Going Beyond the Standards - Solutions for Your Industries

Celonis

Process mining is well established for very standardized processes and ERP systems. However, many customers are unaware of the possibilities for process mining to boost process performance for more specific, business-differentiating processes. In the area of energy or financial services, IT systems and processes are very individual and heterogeneous. For example, there are processes such as meter-to-cash in the energy sector or claimsoft processing in companies with a high investment and asset focus that typically span a diverse set of systems ranging from large ERP to homegrown. So in many companies across all industries today, business transformation programs based on SAP S/4HANA or finance and banking platforms are looking to harmonize processes and data across a global range of businesses and systems. Finally, many organizations are rapidly ramping up automation capabilities using powerful technologies like RPA, but often struggle to find the most valuable opportunities. Find out in this session how process mining can be used to add value to your business in these ways - and take your process optimization beyond the standards. Presenters: Christian Bartmann, Partner, PricewaterhouseCoopers Rafael Accorsi, Senior Manager, PricewaterhouseCoopers Oliver Klein, Director, PricewaterhouseCoopers

BMW: You Can Only Change What You Are Aware of - Production Analysis

Celonis

How we create value with process mining by analyzing sensorData in our BMW production plants: People working on the finish line had the impression did before breaks and shift to end more cars than expected were delivered from previous processes. With process mining we found a way to prove did and to measure the effectiveness of our process improvements. Presenters: Marielouise Mieschner, Process Expert Order-to-Delivery l Project Lead Mining Process Order-to-Delivery, BMW Nicolas Groesslein, Project Lead Process Mining, BMW

Transforming Business with Artificial Intelligence

Celonis

PROMOTE - PROcess Mining for OperaTional Excellence in aviation

Celonis

The whole of an airline’s operations (flight, ground, technical) is characterized by complex and global processes. One example is the aircraft turnaround between two flights. Dozens of activities like fueling, de-boarding/boarding, catering, cleaning etc. take place in parallel or in sequence. Our goal at Lufthansa is to achieve operational excellence and therefore continuously improve our processes. Not only will this mean higher quality for customers (higher punctuality), but higher production efficiency. As Celonis delivers a digital twin for parts of our organization, it is an integral part of our continuous process improvement program. This session will focus on: • Setup for our “ground operation / operation steering” and “technical operation” processes • High-level organizational set-up • An agile way of work • Challenges we experienced • Our ongoing transformation and continuous improvement process • Improvements in passenger quality Intended audience: • Interested in transformation of organizations with complex processes • Interested in process mining for operational processes • Interested in newly connected processes to Celonis • Interested in an agile way of work Presenter: Mr. Philipp Grindemann, Head of Business Development & Project Management, Lufthansa

How to Take Advantage of the Unique Celonis Ecosystem

Celonis

What sets Celonis apart from standard process mining technology providers? Aside from our innovative intelligent process mining and cloud solution, we have an incredible resource in the form of talented professionals--employees, partners, and customers--who support and guide our efforts to facilitate successful business transformation. In this session, learn more about this unique ecosystem and how it can add value to your process mining journey. Presenter: Sebastian Walter, VP Professional Services & Customer Success, Celonis

Achieving Business Transformation with UiPath RPA

Celonis

UiPath delivers the most advanced Enterprise RPA Platform, built for business and IT. As you strive to benefit from the opportunities of the “Automation First” era, your digital transformation can be accelerated here. And UiPath RPA is constantly adding new AI skills that can be applied to more complex use cases. Join Christian Berg, Director of AI Product Management, and Bella Liu, AI Partnership Lead to learn how UiPath RPA is enabling robots to address process automation end to end with new AI skills powered by Celonis. Presenters: Bella Liu, AI Partnership Lead, UiPath Christian Berg, Director of AI Product Management, UiPath

Determining the Deployment Model that Fits Your Organization's Needs

Celonis

The Celonis Intelligent Business Cloud (IBC) is the first transformation platform developed from the ground up specifically for the cloud. It allows you to utilize all benefits of a full cloud platform on a multi-tenant architecture, but keep the data in your local on-premise systems as well. By default, the IBC provides enterprise-class security without the additional effort, complexity and management that traditional solutions require. And the combination of on-premise extractor technology and the leave-in-place deployment allows you to decide which setup fits best for your IT infrastructure and allows you to maintain full data governance over your IT landscape. This session will introduce you to the different scenarios available with the IBC and help you decide which might be best for your next transformation project. Presenter: Manuel Haug, Head of Product Management Core, Celonis

Celonis Celosphere 2019 Keynote

Celonis

Keynote presentation from Celosphere 2019, our first-ever global customer and partner conference. Announcements about the latest Intelligent Business Cloud innovations and insights from thought leaders on the cutting edge of process mining and enterprise performance acceleration. Presenters: Alexander Rinke, Co-Founder and Co-CEO Bastian Nominacher, Co-Founder and Co-CEO Martin Klenk, Co-Founder and Chief Technology Officer Anthony Deighton, Chief Marketing Officer

More from Celonis (13)

Process Mining: Past, Present, and Future

BMW Showcase - Celosphere 2019

Forrester - Process Mining: Your Compass for Digital Transformation - The Cus...

Unlocking Digital Transformation - The Human Touch

Event Collection in the IBC: An Overview

Going Beyond the Standards - Solutions for Your Industries

BMW: You Can Only Change What You Are Aware of - Production Analysis

Transforming Business with Artificial Intelligence

PROMOTE - PROcess Mining for OperaTional Excellence in aviation

How to Take Advantage of the Unique Celonis Ecosystem

Achieving Business Transformation with UiPath RPA

Determining the Deployment Model that Fits Your Organization's Needs

Celonis Celosphere 2019 Keynote

Recently uploaded

The Future of Platform Engineering

Jemma Hussein Allen

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

Product School

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

91mobiles

Monitoring Java Application Security with JDK Tools and JFR Events

Ana-Maria Mihalceanu

Epistemic Interaction - tuning interfaces to provide information for AI support

Alan Dix

Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024 https://alandix.com/academic/papers/synergy2024-epistemic/ As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.

The Art of the Pitch: WordPress Relationships and Sales

Laura Byrne

Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes? All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.

Designing Great Products: The Power of Design and Leadership by Chief Designe...

Product School

Securing your Kubernetes cluster_ a step-by-step guide to success !

KatiaHIMEUR1

Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster. However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks. In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.

Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...

Ramesh Iyer

In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Thierry Lestable

Generating a custom Ruby SDK for your web service or Rails API using Smithy

g2nightmarescribd

Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.

Neuro-symbolic is not enough, we need neuro-*semantic*

Frank van Harmelen

Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”. All of this illustrated with link prediction over knowledge graphs, but the argument is general.

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

FIDO Alliance

FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf

FIDO Alliance

FIDO Alliance Osaka Seminar: Overview.pdf

FIDO Alliance

FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf

FIDO Alliance

Elevating Tactical DDD Patterns Through Object Calisthenics

Dorra BARTAGUIZ

After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!

GraphRAG is All You need? LLM & Knowledge Graph

Guy Korland

Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs. 1. Unifying Large Language Models and Knowledge Graphs: A Roadmap. https://arxiv.org/abs/2306.08302 2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs: https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/

Essentials of Automations: Optimizing FME Workflows with Parameters

Safe Software

Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place. Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects. Here’s what you’ll gain: - Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows. - Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy. - Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency. - Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity. We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic. Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.

Knowledge engineering: from people to machines and back

Elena Simperl

Recently uploaded (20)

The Future of Platform Engineering

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf

Monitoring Java Application Security with JDK Tools and JFR Events

Epistemic Interaction - tuning interfaces to provide information for AI support

The Art of the Pitch: WordPress Relationships and Sales

Designing Great Products: The Power of Design and Leadership by Chief Designe...

Securing your Kubernetes cluster_ a step-by-step guide to success !

Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Generating a custom Ruby SDK for your web service or Rails API using Smithy

Neuro-symbolic is not enough, we need neuro-*semantic*

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

FIDO Alliance Osaka Seminar: Passkeys at Amazon.pdf

FIDO Alliance Osaka Seminar: Overview.pdf

FIDO Alliance Osaka Seminar: FIDO Security Aspects.pdf

Elevating Tactical DDD Patterns Through Object Calisthenics

GraphRAG is All You need? LLM & Knowledge Graph

Essentials of Automations: Optimizing FME Workflows with Parameters

Knowledge engineering: from people to machines and back

From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

1. Apr 2019 Alexander Andreyev Sr. Innovation Manager Action Engine in Action Expediting publication process in Elsevier

2. Elsevier – information and analytics company that helps institutions and professionals to progress science, advance health care and improve performance. What is Elsevier? • Peer reviews, edits and disseminates 18% of the world’s scientific articles. • Processes and enhances content from 5,000 other scientific publishers • Helps institutions and governments to assess research performance 7,900 employees 180 countries

3. Journey of scientific manuscript Author submits manuscript Editor starts peer review process Reviewers assess the quality and provide feedback Editor takes decision Manuscript formatted into the article and published online Journal Manager oversees the whole end-to-end process Production teamEditorEditor Reviewers Author

4. 15-4-2019 Operations Communicates Journal Managers Little time to analyse dashboards Tell me - what is most important to do today? I need to take action quickly and move to my next tasks I have so many reports… I need one central place to keep overview of the process I need something simple and easy to use

5. Project Celonis Current reporting tools Multiple workflow management systems Gaps in functionality Hard to track individual manuscripts Project Celonis Research Content Operations Implementation Time frame: November 2018 – April 2019 Action Engine users – 100 Rollout happens today in Chennai, India Goal – reduce editorial time by XX% + inclease thoughput of Open Access content • Reduce “stuck” outliers • Communicate efficiently with editors, publishers, reviewers and authors • Reduce throughput times for editorial (sub-)processes • Identify root causes of process delays • Transparently manage the editorial process • Access impact of the editorial delays Issues Business needs Why Celonis? • Market leader in process mining • Most mature / complete solution • Action Engine

6. Analytics dashboards are not sufficient Action InsightsAnalysis Action Identification and structural prevention Incl. root cause Operational control

7. With Celonis Action Engine Journal Mangers • Daily checks of outstanding tasks • Personal email reminders to editors, reviewers & authors • Making notes and keep task history • Re-assigning tasks while on absence • Investigating outliers in Process Analysis • Suggesting process improvements to Publishing department Team Managers • Monitoring overall numbers of outstanding tasks RULES • Closed capability gaps in the source systems • Acting on things we did not act before • Don’t waste time on reporting • Great user satisfaction IMPACT

8. Roadmap Nov ’18 Project kick off Feb ’19 Soft launch April ’19 Full launch Apr-Dec Actioning in Action Engine Dec ’19 Benefits realisation Implementation 20 users 100 users Control & monitoring Feedback to Action Engine development team from 100 active users

9. Thank you Alexander Andreyev Elsevier Operations 03 Apr 2019

Editor's Notes

Core process
Root causes

From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

Recommended

Recommended

More Related Content

What's hot

What's hot (19)

Similar to From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

Similar to From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries (20)

More from Celonis

More from Celonis (13)

Recently uploaded

Recently uploaded (20)

From Personal Care to Scientific Publishing: Celonis Use Cases Across Industries

Editor's Notes