1. Hi Suju,
In all the below areas, I think you are doing an amazing job.
You are very customer oriented, very patient individual.
You are clear and precise in your guidance and statements to all parties.
You always have a very friendly, firm and professional language in your communications.
You are pro-active in resolving situations before it escalates.
You are seem to be very comfortable to deal with the different parties involved in this
project (pilots, instructors, maintenance, engineers, project management) and levels of
authority.
The status report you created are very clear and serve has guidance for all the parties
involved.
I appreciate working with you and you have my full confidence.
I would strongly recommend your services if anyone would ask.
Regards,
Caroline
Caroline Goudreau
Représentante Service à la Clientèle / Customer Support Representative
Produits, Formation & Services Militaires / Military Product, Training & Services