GLOBAL PRODUCTS BUSINESS
HOTSCAN




                                                           Committed to reducing
                                                           financial crime


                       FRAUD INVESTIGATION CASE STUDY

                       Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirely
                       by subscription. Their objective is to exchange information on fraud on a non-competitive basis.
                       Members are drawn primarily from the UK financial services industry, but also from
                       telecommunications, insurance and other sectors.

                       The system used by our client, had remained basically the same for 15 years but the organisation
                       had grown in size with millions of fraud matches a year compared to a few thousand in the early
                       years.

                       The environment had also changed with new delivery channels distancing customers from their
                       financial service providers and making fraud more possible. At the same time there were
                       competitive pressures from members to offer services to their customers 24 hours a day, 7 days a
                       week and for increased speed of approval.



                       OUR SOLUTION
                       Logica was commissioned to deliver a new system to allow members to file fraud warnings over the
                       Internet and for participating agencies to receive data from the central system rather than indirectly
                       from each other.

                       Where fraud has been committed, the members can record warnings against the details on the
                       database. Participating agencies receive the warnings and can notify their clients.
                       Besides holding all information on each fraud, the fraud investigation system identifies links with
                       other fraud cases such as shared addresses, common aliases and potential fraud rings. It also
                       highlights the level of enquiry from other members on a case or address.



                       THE RESULT
                       Information on all fraud cases is available 365 days a year and details are not held back by a
                       member’s unavailability. The system supports rapid decisions on whether a match is relevant and
                       enables members to manage resources more effectively. Where quick decisions need to be made,
                       they can be. Where more time needs to be taken, the available data is grouped together for efficient
                       review by fraud specialists.


                       BANKER TECHNOLOGY AWARDS
                       The Fraud Investigation system developed by Logica for our client, was highly commended in The
Banker Technology Awards, Fraud Prevention Solution category. The award reflected the great
                                  strides that the fraud investigation system and our client’s initiative had taken in helping prevent
                                  fraud in the UK.


                                  WHY LOGICA?
                                  We take financial crime seriously at Logica. That is why we created HotScan our automated
                                  transaction filtering and scanning software. HotScan scrutinises domestic and cross-border
                                  transactions in real-time and alerts the institution to matches against watch lists.

                                  By providing online enquiry and batch filtering of names, addresses and other biographical details,
                                  HotScan also supports you with account opening and Know Your Customer procedures meaning
                                  you can carry out risk assessments against terrorist lists, sanctioned entities and politically exposed
                                  people.

                                  And its innovative technology, Intelligent Self Learning (ISL), can actively reduce false positives by up
                                  to 50%.

                                  With over 20 years’ experience in delivering financial crime solutions we are unrivalled when it
                                  comes to improving cost-efficiencies. And with over 500 compliance and security experts globally
                                  and a deep understanding of the complex regulatory landscape, we are currently supporting
                                  organisations including commercial banks, central banks and corporate around the world to fight
                                  financial crime.

                                  For more information please contact us at: GlobalProducts@logica.com.




                                  ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
                                  Logica is a business and technology service company, employing 39,000 people.
Logica Global Products Business   It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest
                                  businesses.
Kings Place                       Logica creates value for clients by successfully integrating people, business and technology.
90 York Way                       It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs.
London, N1 9AG                    Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG).
                                  More information is available at www.logica.com
T: +44 (0)207 954 1400            ......................................................................................................................................................................................................
E: GlobalProducts@logica.com
                                  AUSTRALIA / BELGIUM / BRAZIL / CANADA / CZECH REPUBLIC / DENMARK / EGYPT / ESTONIA / FINLAND / FRANCE
                                  GERMANY / HONG KONG / HUNGARY / INDIA / INDONESIA / KUWAIT / LUXEMBOURG / MALAYSIA / MOROCCO /
                                  NETHERLANDS / NORWAY / PHILIPPINES / POLAND / PORTUGAL / RUSSIA / SAUDI ARABIA / SINGAPORE / SLOVAKIA
www.logica.com                    SPAIN / SWEDEN / SWITZERLAND / TAIWAN / UKRAINE / UNITED ARAB EMIRATES / UK / USA

Fraud Investigation Case study

  • 1.
    GLOBAL PRODUCTS BUSINESS HOTSCAN Committed to reducing financial crime FRAUD INVESTIGATION CASE STUDY Our client is a not-for-profit organisation concerned with the prevention of fraud and funded entirely by subscription. Their objective is to exchange information on fraud on a non-competitive basis. Members are drawn primarily from the UK financial services industry, but also from telecommunications, insurance and other sectors. The system used by our client, had remained basically the same for 15 years but the organisation had grown in size with millions of fraud matches a year compared to a few thousand in the early years. The environment had also changed with new delivery channels distancing customers from their financial service providers and making fraud more possible. At the same time there were competitive pressures from members to offer services to their customers 24 hours a day, 7 days a week and for increased speed of approval. OUR SOLUTION Logica was commissioned to deliver a new system to allow members to file fraud warnings over the Internet and for participating agencies to receive data from the central system rather than indirectly from each other. Where fraud has been committed, the members can record warnings against the details on the database. Participating agencies receive the warnings and can notify their clients. Besides holding all information on each fraud, the fraud investigation system identifies links with other fraud cases such as shared addresses, common aliases and potential fraud rings. It also highlights the level of enquiry from other members on a case or address. THE RESULT Information on all fraud cases is available 365 days a year and details are not held back by a member’s unavailability. The system supports rapid decisions on whether a match is relevant and enables members to manage resources more effectively. Where quick decisions need to be made, they can be. Where more time needs to be taken, the available data is grouped together for efficient review by fraud specialists. BANKER TECHNOLOGY AWARDS The Fraud Investigation system developed by Logica for our client, was highly commended in The
  • 2.
    Banker Technology Awards,Fraud Prevention Solution category. The award reflected the great strides that the fraud investigation system and our client’s initiative had taken in helping prevent fraud in the UK. WHY LOGICA? We take financial crime seriously at Logica. That is why we created HotScan our automated transaction filtering and scanning software. HotScan scrutinises domestic and cross-border transactions in real-time and alerts the institution to matches against watch lists. By providing online enquiry and batch filtering of names, addresses and other biographical details, HotScan also supports you with account opening and Know Your Customer procedures meaning you can carry out risk assessments against terrorist lists, sanctioned entities and politically exposed people. And its innovative technology, Intelligent Self Learning (ISL), can actively reduce false positives by up to 50%. With over 20 years’ experience in delivering financial crime solutions we are unrivalled when it comes to improving cost-efficiencies. And with over 500 compliance and security experts globally and a deep understanding of the complex regulatory landscape, we are currently supporting organisations including commercial banks, central banks and corporate around the world to fight financial crime. For more information please contact us at: GlobalProducts@logica.com. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ Logica is a business and technology service company, employing 39,000 people. Logica Global Products Business It provides business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses. Kings Place Logica creates value for clients by successfully integrating people, business and technology. 90 York Way It is committed to long term collaboration, applying insight to create innovative answers to clients’ business needs. London, N1 9AG Logica is listed on both the London Stock Exchange and Euronext (Amsterdam) (LSE: LOG; Euronext: LOG). More information is available at www.logica.com T: +44 (0)207 954 1400 ...................................................................................................................................................................................................... E: GlobalProducts@logica.com AUSTRALIA / BELGIUM / BRAZIL / CANADA / CZECH REPUBLIC / DENMARK / EGYPT / ESTONIA / FINLAND / FRANCE GERMANY / HONG KONG / HUNGARY / INDIA / INDONESIA / KUWAIT / LUXEMBOURG / MALAYSIA / MOROCCO / NETHERLANDS / NORWAY / PHILIPPINES / POLAND / PORTUGAL / RUSSIA / SAUDI ARABIA / SINGAPORE / SLOVAKIA www.logica.com SPAIN / SWEDEN / SWITZERLAND / TAIWAN / UKRAINE / UNITED ARAB EMIRATES / UK / USA